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From 07/04/2024 to 06/05/2024

04/05/2024

11:15 AM Production Ticket(ST) #11626 (Ticket Resolved): TSH - website unable to view any Van Goods Request
Rashdan Hussin
11:11 AM Production Ticket(ST) #11626 (Support In Progress): TSH - website unable to view any Van Goods Request
Rashdan Hussin
11:11 AM Production Ticket(ST) #11626 (Ticket Resolved): TSH - website unable to view any Van Goods Request
Hi @Datanory Support, need your assistance urgently as website unable to view any Van Goods Request after salesman up... Rashdan Hussin

29/04/2024

12:57 PM Production Ticket(ST) #11475 (Ticket Resolved): TSH - invoices that received cash payment yet the system & report still show unpaid
Rashdan Hussin
12:56 PM Production Ticket(ST) #11512 (Ticket Resolved): TSH - geo fencing report photo not show out
Rashdan Hussin

26/04/2024

03:47 PM Production Ticket(ST) #11512 (Pending Client Verification): TSH - geo fencing report photo not show out
Rashdan Hussin
09:29 AM Production Ticket(ST) #11475: TSH - invoices that received cash payment yet the system & report still show unpaid
This One has to Follow up on coming Monday Muhammed Azhar Mohamed Maideen

23/04/2024

06:47 PM Production Ticket(ST) #11512 (Escalated to Level 3): TSH - geo fencing report photo not show out
exec sp_rpt_geo_fencing_report
@checkin_start_date='2024-03-01 00:00:00',
@minRadius=N'',
@checkin_end_date='2024...
Rashdan Hussin
06:42 PM Production Ticket(ST) #11512 (Support In Progress): TSH - geo fencing report photo not show out
Rashdan Hussin
04:56 PM Production Ticket(ST) #11475 (Pending Client Verification): TSH - invoices that received cash payment yet the system & report still show unpaid
Find out from the invoice list, only transactions uploaded on 6th December 2023 facing issue. It seems recalculation ... Muhammed Azhar Mohamed Maideen

22/04/2024

10:05 AM Production Ticket(ST) #11512 (Ticket Resolved): TSH - geo fencing report photo not show out
Morning Rashdan, for TSH, geo fencing report photo not show out,can help check and revert back to customer?
!157134c...
Rashdan Hussin

21/04/2024

02:15 PM Production Ticket(ST) #11494 (Ticket Resolved): TSH - mobile apps nothing to receive after perform goods request approval
Rashdan Hussin

20/04/2024

11:21 AM Production Ticket(ST) #11494 (Pending Client Verification): TSH - mobile apps nothing to receive after perform goods request approval
select a.van_goods_request_no, * from txn_mobile_van_goods_receive b
inner join txn_mobile_van_goods_request_header ...
Rashdan Hussin
11:13 AM Production Ticket(ST) #11494 (Support In Progress): TSH - mobile apps nothing to receive after perform goods request approval
TSH - Hi @~Rashdan Hussin , mobile apps nothing to receive after perform goods request approval. Need your assistance... Rashdan Hussin

19/04/2024

12:07 AM Production Ticket(ST) #11494: TSH - mobile apps nothing to receive after perform goods request approval
Handover rashdan
Changeover Shift
Muhammed Azhar Mohamed Maideen

18/04/2024

04:20 PM Production Ticket(ST) #11494 (Ticket Resolved): TSH - mobile apps nothing to receive after perform goods request approval
Muhammed Azhar Mohamed Maideen

17/04/2024

05:38 PM Production Ticket(ST) #11475 (Support In Progress): TSH - invoices that received cash payment yet the system & report still show unpaid
- handover to azhar
- end shift
'INC06000318-240123', 'INC06000521-240220', 'INC06000599-240227', 'INC06000141-24...
Rashdan Hussin
10:26 AM Production Ticket(ST) #11475 (Ticket Resolved): TSH - invoices that received cash payment yet the system & report still show unpaid
- Hi @Louise MCC, this is the list of invoices that received cash payment yet the system & report still show unpaid.
...
Rashdan Hussin

12/04/2024

02:25 PM Production Ticket(ST) #11402 (Ticket Resolved): TSH - There is an error when proceed to cancel the Invoice.
Rashdan Hussin

09/04/2024

12:23 PM Production Ticket(ST) #11402 (Pending Client Verification): TSH - There is an error when proceed to cancel the Invoice.
- Issue happen is because the warehouse not include in the invoice.
- It was due to sales order and invoice logic ch...
Rashdan Hussin
09:51 AM Production Ticket(ST) #11338 (Ticket Resolved): TSH- Hi @⁨Rashdan⁩, today our end facing an issue on items under promotion been discount twice.
Muhammed Azhar Mohamed Maideen

08/04/2024

04:20 PM Production Ticket(ST) #11402 (Escalated to Level 3): TSH - There is an error when proceed to cancel the Invoice.
Rashdan Hussin
04:14 PM Production Ticket(ST) #11402 (Support In Progress): TSH - There is an error when proceed to cancel the Invoice.
Rashdan Hussin
10:27 AM Production Ticket(ST) #11402 (Ticket Resolved): TSH - There is an error when proceed to cancel the Invoice.
Hi @Rashdan Hussin, salesman wrongly select outlet (R01-S303) and recreate an Invoice for 7-11 (R01-S054). There is a... Rashdan Hussin
01:34 PM Production Ticket(ST) #11338 (Pending Client Verification): TSH- Hi @⁨Rashdan⁩, today our end facing an issue on items under promotion been discount twice.
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Muhammed Azhar Mohamed Maideen
 

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