Activity
From 05/04/2024 to 04/05/2024
04/05/2024
- 11:15 AM Production Ticket(ST) #11626 (Ticket Resolved): TSH - website unable to view any Van Goods Request
- 11:11 AM Production Ticket(ST) #11626 (Support In Progress): TSH - website unable to view any Van Goods Request
- 11:11 AM Production Ticket(ST) #11626 (Ticket Resolved): TSH - website unable to view any Van Goods Request
- Hi @Datanory Support, need your assistance urgently as website unable to view any Van Goods Request after salesman up...
29/04/2024
- 12:57 PM Production Ticket(ST) #11475 (Ticket Resolved): TSH - invoices that received cash payment yet the system & report still show unpaid
- 12:56 PM Production Ticket(ST) #11512 (Ticket Resolved): TSH - geo fencing report photo not show out
26/04/2024
- 03:47 PM Production Ticket(ST) #11512 (Pending Client Verification): TSH - geo fencing report photo not show out
- 09:29 AM Production Ticket(ST) #11475: TSH - invoices that received cash payment yet the system & report still show unpaid
- This One has to Follow up on coming Monday
23/04/2024
- 06:47 PM Production Ticket(ST) #11512 (Escalated to Level 3): TSH - geo fencing report photo not show out
- exec sp_rpt_geo_fencing_report
@checkin_start_date='2024-03-01 00:00:00',
@minRadius=N'',
@checkin_end_date='2024... - 06:42 PM Production Ticket(ST) #11512 (Support In Progress): TSH - geo fencing report photo not show out
- 04:56 PM Production Ticket(ST) #11475 (Pending Client Verification): TSH - invoices that received cash payment yet the system & report still show unpaid
- Find out from the invoice list, only transactions uploaded on 6th December 2023 facing issue. It seems recalculation ...
22/04/2024
- 10:05 AM Production Ticket(ST) #11512 (Ticket Resolved): TSH - geo fencing report photo not show out
- Morning Rashdan, for TSH, geo fencing report photo not show out,can help check and revert back to customer?
!157134c...
21/04/2024
20/04/2024
- 11:21 AM Production Ticket(ST) #11494 (Pending Client Verification): TSH - mobile apps nothing to receive after perform goods request approval
- select a.van_goods_request_no, * from txn_mobile_van_goods_receive b
inner join txn_mobile_van_goods_request_header ... - 11:13 AM Production Ticket(ST) #11494 (Support In Progress): TSH - mobile apps nothing to receive after perform goods request approval
- TSH - Hi @~Rashdan Hussin , mobile apps nothing to receive after perform goods request approval. Need your assistance...
19/04/2024
- 12:07 AM Production Ticket(ST) #11494: TSH - mobile apps nothing to receive after perform goods request approval
- Handover rashdan
Changeover Shift
18/04/2024
17/04/2024
- 05:38 PM Production Ticket(ST) #11475 (Support In Progress): TSH - invoices that received cash payment yet the system & report still show unpaid
- - handover to azhar
- end shift
'INC06000318-240123', 'INC06000521-240220', 'INC06000599-240227', 'INC06000141-24... - 10:26 AM Production Ticket(ST) #11475 (Ticket Resolved): TSH - invoices that received cash payment yet the system & report still show unpaid
- - Hi @Louise MCC, this is the list of invoices that received cash payment yet the system & report still show unpaid.
...
12/04/2024
09/04/2024
- 12:23 PM Production Ticket(ST) #11402 (Pending Client Verification): TSH - There is an error when proceed to cancel the Invoice.
- - Issue happen is because the warehouse not include in the invoice.
- It was due to sales order and invoice logic ch... - 09:51 AM Production Ticket(ST) #11338 (Ticket Resolved): TSH- Hi @Rashdan, today our end facing an issue on items under promotion been discount twice.
08/04/2024
- 04:20 PM Production Ticket(ST) #11402 (Escalated to Level 3): TSH - There is an error when proceed to cancel the Invoice.
- 04:14 PM Production Ticket(ST) #11402 (Support In Progress): TSH - There is an error when proceed to cancel the Invoice.
- 10:27 AM Production Ticket(ST) #11402 (Ticket Resolved): TSH - There is an error when proceed to cancel the Invoice.
- Hi @Rashdan Hussin, salesman wrongly select outlet (R01-S303) and recreate an Invoice for 7-11 (R01-S054). There is a...
- 01:34 PM Production Ticket(ST) #11338 (Pending Client Verification): TSH- Hi @Rashdan, today our end facing an issue on items under promotion been discount twice.
- !WhatsApp%20Image%202024-04-04%20at%2017.12.01_6e11b69e.jpg!
05/04/2024
- 10:33 AM Production Ticket(ST) #11338 (Pending Client Feedback): TSH- Hi @Rashdan, today our end facing an issue on items under promotion been discount twice.
- hi is there any further more should we assist on this escallation?
We would like to close the ticket at our end upo...
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