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From 20/03/2024 to 18/04/2024

18/04/2024

04:20 PM Production Ticket(ST) #11494 (Ticket Resolved): TSH - mobile apps nothing to receive after perform goods request approval
Muhammed Azhar Mohamed Maideen

17/04/2024

05:38 PM Production Ticket(ST) #11475 (Support In Progress): TSH - invoices that received cash payment yet the system & report still show unpaid
- handover to azhar
- end shift
'INC06000318-240123', 'INC06000521-240220', 'INC06000599-240227', 'INC06000141-24...
Rashdan Hussin
10:26 AM Production Ticket(ST) #11475 (Ticket Resolved): TSH - invoices that received cash payment yet the system & report still show unpaid
- Hi @Louise MCC, this is the list of invoices that received cash payment yet the system & report still show unpaid.
...
Rashdan Hussin

12/04/2024

02:25 PM Production Ticket(ST) #11402 (Ticket Resolved): TSH - There is an error when proceed to cancel the Invoice.
Rashdan Hussin

09/04/2024

12:23 PM Production Ticket(ST) #11402 (Pending Client Verification): TSH - There is an error when proceed to cancel the Invoice.
- Issue happen is because the warehouse not include in the invoice.
- It was due to sales order and invoice logic ch...
Rashdan Hussin
09:51 AM Production Ticket(ST) #11338 (Ticket Resolved): TSH- Hi @⁨Rashdan⁩, today our end facing an issue on items under promotion been discount twice.
Muhammed Azhar Mohamed Maideen

08/04/2024

04:20 PM Production Ticket(ST) #11402 (Escalated to Level 3): TSH - There is an error when proceed to cancel the Invoice.
Rashdan Hussin
04:14 PM Production Ticket(ST) #11402 (Support In Progress): TSH - There is an error when proceed to cancel the Invoice.
Rashdan Hussin
10:27 AM Production Ticket(ST) #11402 (Ticket Resolved): TSH - There is an error when proceed to cancel the Invoice.
Hi @Rashdan Hussin, salesman wrongly select outlet (R01-S303) and recreate an Invoice for 7-11 (R01-S054). There is a... Rashdan Hussin
01:34 PM Production Ticket(ST) #11338 (Pending Client Verification): TSH- Hi @⁨Rashdan⁩, today our end facing an issue on items under promotion been discount twice.
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Muhammed Azhar Mohamed Maideen

05/04/2024

10:33 AM Production Ticket(ST) #11338 (Pending Client Feedback): TSH- Hi @⁨Rashdan⁩, today our end facing an issue on items under promotion been discount twice.
hi is there any further more should we assist on this escallation?
We would like to close the ticket at our end upo...
Muhammed Azhar Mohamed Maideen

03/04/2024

12:07 AM Production Ticket(ST) #11338: TSH- Hi @⁨Rashdan⁩, today our end facing an issue on items under promotion been discount twice.
Hi Azhar, as discussed, need to simulate using new trial app version. Muhammad Arif

01/04/2024

02:49 PM Production Ticket(ST) #11338 (Escalated to Level 3): TSH- Hi @⁨Rashdan⁩, today our end facing an issue on items under promotion been discount twice.
https://app.clickup.com/t/86ep0nxbb
Muhammed Azhar Mohamed Maideen
02:48 PM Production Ticket(ST) #11338 (Support In Progress): TSH- Hi @⁨Rashdan⁩, today our end facing an issue on items under promotion been discount twice.
Muhammed Azhar Mohamed Maideen
02:47 PM Production Ticket(ST) #11338 (Ticket Resolved): TSH- Hi @⁨Rashdan⁩, today our end facing an issue on items under promotion been discount twice.
!image.png!
Muhammed Azhar Mohamed Maideen

26/03/2024

05:35 PM Production Ticket(ST) #11281 (Ticket Resolved): TSH - salesman facing issue from SO to Invoice.
Rashdan Hussin

23/03/2024

12:28 PM Production Ticket(ST) #11281 (Pending Client Verification): TSH - salesman facing issue from SO to Invoice.
Rashdan Hussin
12:21 PM Production Ticket(ST) #11281 (Support In Progress): TSH - salesman facing issue from SO to Invoice.
Rashdan Hussin
12:20 PM Production Ticket(ST) #11281 (Ticket Resolved): TSH - salesman facing issue from SO to Invoice.
- @~Datanory Support, my salesman facing issue from SO to Invoice. Need your assistance urgently.
- Customer Code: C...
Rashdan Hussin

22/03/2024

12:56 PM Production Ticket(ST) #11224 (Ticket Resolved): @~Michael Ooi- Hi @Rashdan, Mobile App suddenly unable to preview previous date CN. Need your assistance on it.
Muhammed Azhar Mohamed Maideen

21/03/2024

09:48 AM Production Ticket(ST) #11247 (Ticket Resolved): TSH - error message pop-up when performing Upload.
Muhammed Azhar Mohamed Maideen

20/03/2024

06:22 PM Production Ticket(ST) #11247: TSH - error message pop-up when performing Upload.
tsh issue
- ask user upload database
- cek database
- if not have any new txn, can ask user to clear data and ask ...
Rashdan Hussin
04:08 PM Production Ticket(ST) #11247 (Pending Client Verification): TSH - error message pop-up when performing Upload.
Rashdan Hussin
09:53 AM Production Ticket(ST) #11247 (Support In Progress): TSH - error message pop-up when performing Upload.
Rashdan Hussin
09:34 AM Production Ticket(ST) #11247 (Ticket Resolved): TSH - error message pop-up when performing Upload.
- @Rashdan Hussin, error message pop-up when performing Upload.
- Yesterday my salesman added a new customer request...
Rashdan Hussin
09:39 AM Production Ticket(ST) #11224 (Pending Client Verification): @~Michael Ooi- Hi @Rashdan, Mobile App suddenly unable to preview previous date CN. Need your assistance on it.
Muhammed Azhar Mohamed Maideen
 

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