Activity
From 11/03/2024 to 09/04/2024
09/04/2024
- 12:23 PM Production Ticket(ST) #11402 (Pending Client Verification): TSH - There is an error when proceed to cancel the Invoice.
- - Issue happen is because the warehouse not include in the invoice.
- It was due to sales order and invoice logic ch... - 09:51 AM Production Ticket(ST) #11338 (Ticket Resolved): TSH- Hi @Rashdan, today our end facing an issue on items under promotion been discount twice.
08/04/2024
- 04:20 PM Production Ticket(ST) #11402 (Escalated to Level 3): TSH - There is an error when proceed to cancel the Invoice.
- 04:14 PM Production Ticket(ST) #11402 (Support In Progress): TSH - There is an error when proceed to cancel the Invoice.
- 10:27 AM Production Ticket(ST) #11402 (Ticket Resolved): TSH - There is an error when proceed to cancel the Invoice.
- Hi @Rashdan Hussin, salesman wrongly select outlet (R01-S303) and recreate an Invoice for 7-11 (R01-S054). There is a...
- 01:34 PM Production Ticket(ST) #11338 (Pending Client Verification): TSH- Hi @Rashdan, today our end facing an issue on items under promotion been discount twice.
- !WhatsApp%20Image%202024-04-04%20at%2017.12.01_6e11b69e.jpg!
05/04/2024
- 10:33 AM Production Ticket(ST) #11338 (Pending Client Feedback): TSH- Hi @Rashdan, today our end facing an issue on items under promotion been discount twice.
- hi is there any further more should we assist on this escallation?
We would like to close the ticket at our end upo...
03/04/2024
- 12:07 AM Production Ticket(ST) #11338: TSH- Hi @Rashdan, today our end facing an issue on items under promotion been discount twice.
- Hi Azhar, as discussed, need to simulate using new trial app version.
01/04/2024
- 02:49 PM Production Ticket(ST) #11338 (Escalated to Level 3): TSH- Hi @Rashdan, today our end facing an issue on items under promotion been discount twice.
- https://app.clickup.com/t/86ep0nxbb
- 02:48 PM Production Ticket(ST) #11338 (Support In Progress): TSH- Hi @Rashdan, today our end facing an issue on items under promotion been discount twice.
- 02:47 PM Production Ticket(ST) #11338 (Ticket Resolved): TSH- Hi @Rashdan, today our end facing an issue on items under promotion been discount twice.
- !image.png!
26/03/2024
- 05:35 PM Production Ticket(ST) #11281 (Ticket Resolved): TSH - salesman facing issue from SO to Invoice.
23/03/2024
- 12:28 PM Production Ticket(ST) #11281 (Pending Client Verification): TSH - salesman facing issue from SO to Invoice.
- 12:21 PM Production Ticket(ST) #11281 (Support In Progress): TSH - salesman facing issue from SO to Invoice.
- 12:20 PM Production Ticket(ST) #11281 (Ticket Resolved): TSH - salesman facing issue from SO to Invoice.
- - @~Datanory Support, my salesman facing issue from SO to Invoice. Need your assistance urgently.
- Customer Code: C...
22/03/2024
21/03/2024
- 09:48 AM Production Ticket(ST) #11247 (Ticket Resolved): TSH - error message pop-up when performing Upload.
20/03/2024
- 06:22 PM Production Ticket(ST) #11247: TSH - error message pop-up when performing Upload.
- tsh issue
- ask user upload database
- cek database
- if not have any new txn, can ask user to clear data and ask ... - 04:08 PM Production Ticket(ST) #11247 (Pending Client Verification): TSH - error message pop-up when performing Upload.
- 09:53 AM Production Ticket(ST) #11247 (Support In Progress): TSH - error message pop-up when performing Upload.
- 09:34 AM Production Ticket(ST) #11247 (Ticket Resolved): TSH - error message pop-up when performing Upload.
- - @Rashdan Hussin, error message pop-up when performing Upload.
- Yesterday my salesman added a new customer request... - 09:39 AM Production Ticket(ST) #11224 (Pending Client Verification): @~Michael Ooi- Hi @Rashdan, Mobile App suddenly unable to preview previous date CN. Need your assistance on it.
19/03/2024
16/03/2024
- 12:03 PM Production Ticket(ST) #11224 (Escalated to Level 3): @~Michael Ooi- Hi @Rashdan, Mobile App suddenly unable to preview previous date CN. Need your assistance on it.
- https://app.clickup.com/t/86envxfjt
- 11:47 AM Production Ticket(ST) #11224 (Support In Progress): @~Michael Ooi- Hi @Rashdan, Mobile App suddenly unable to preview previous date CN. Need your assistance on it.
- 11:47 AM Production Ticket(ST) #11224 (Ticket Resolved): @~Michael Ooi- Hi @Rashdan, Mobile App suddenly unable to preview previous date CN. Need your assistance on it.
13/03/2024
- 04:41 PM Production Ticket(ST) #11148 (Pending Client Verification): TSH - TSH Issues
- 01:33 PM Production Ticket(ST) #11148: TSH - TSH Issues
- Sub total error & unpaid amount error
!1e7c1c68-fa8c-402a-9dbd-f593d5b4c911.jpg!
For items under promotion, the uni...
12/03/2024
- 10:05 AM Production Ticket(ST) #11148 (Escalated to Level 3): TSH - TSH Issues
- Item 1: Done
Item 2: We found no issue for this one. Need to monitor whether the issue are repetitive.
Item 3: Thi... - 10:01 AM Production Ticket(ST) #11148 (Support In Progress): TSH - TSH Issues
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