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From 06/03/2024 to 04/04/2024

03/04/2024

12:07 AM Production Ticket(ST) #11338: TSH- Hi @⁨Rashdan⁩, today our end facing an issue on items under promotion been discount twice.
Hi Azhar, as discussed, need to simulate using new trial app version. Muhammad Arif

01/04/2024

02:49 PM Production Ticket(ST) #11338 (Escalated to Level 3): TSH- Hi @⁨Rashdan⁩, today our end facing an issue on items under promotion been discount twice.
https://app.clickup.com/t/86ep0nxbb
Muhammed Azhar Mohamed Maideen
02:48 PM Production Ticket(ST) #11338 (Support In Progress): TSH- Hi @⁨Rashdan⁩, today our end facing an issue on items under promotion been discount twice.
Muhammed Azhar Mohamed Maideen
02:47 PM Production Ticket(ST) #11338 (Ticket Resolved): TSH- Hi @⁨Rashdan⁩, today our end facing an issue on items under promotion been discount twice.
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Muhammed Azhar Mohamed Maideen

26/03/2024

05:35 PM Production Ticket(ST) #11281 (Ticket Resolved): TSH - salesman facing issue from SO to Invoice.
Rashdan Hussin

23/03/2024

12:28 PM Production Ticket(ST) #11281 (Pending Client Verification): TSH - salesman facing issue from SO to Invoice.
Rashdan Hussin
12:21 PM Production Ticket(ST) #11281 (Support In Progress): TSH - salesman facing issue from SO to Invoice.
Rashdan Hussin
12:20 PM Production Ticket(ST) #11281 (Ticket Resolved): TSH - salesman facing issue from SO to Invoice.
- @~Datanory Support, my salesman facing issue from SO to Invoice. Need your assistance urgently.
- Customer Code: C...
Rashdan Hussin

22/03/2024

12:56 PM Production Ticket(ST) #11224 (Ticket Resolved): @~Michael Ooi- Hi @Rashdan, Mobile App suddenly unable to preview previous date CN. Need your assistance on it.
Muhammed Azhar Mohamed Maideen

21/03/2024

09:48 AM Production Ticket(ST) #11247 (Ticket Resolved): TSH - error message pop-up when performing Upload.
Muhammed Azhar Mohamed Maideen

20/03/2024

06:22 PM Production Ticket(ST) #11247: TSH - error message pop-up when performing Upload.
tsh issue
- ask user upload database
- cek database
- if not have any new txn, can ask user to clear data and ask ...
Rashdan Hussin
04:08 PM Production Ticket(ST) #11247 (Pending Client Verification): TSH - error message pop-up when performing Upload.
Rashdan Hussin
09:53 AM Production Ticket(ST) #11247 (Support In Progress): TSH - error message pop-up when performing Upload.
Rashdan Hussin
09:34 AM Production Ticket(ST) #11247 (Ticket Resolved): TSH - error message pop-up when performing Upload.
- @Rashdan Hussin, error message pop-up when performing Upload.
- Yesterday my salesman added a new customer request...
Rashdan Hussin
09:39 AM Production Ticket(ST) #11224 (Pending Client Verification): @~Michael Ooi- Hi @Rashdan, Mobile App suddenly unable to preview previous date CN. Need your assistance on it.
Muhammed Azhar Mohamed Maideen

19/03/2024

12:26 PM Production Ticket(ST) #11148 (Ticket Resolved): TSH - TSH Issues
Rashdan Hussin

16/03/2024

12:03 PM Production Ticket(ST) #11224 (Escalated to Level 3): @~Michael Ooi- Hi @Rashdan, Mobile App suddenly unable to preview previous date CN. Need your assistance on it.
https://app.clickup.com/t/86envxfjt Muhammed Azhar Mohamed Maideen
11:47 AM Production Ticket(ST) #11224 (Support In Progress): @~Michael Ooi- Hi @Rashdan, Mobile App suddenly unable to preview previous date CN. Need your assistance on it.
Muhammed Azhar Mohamed Maideen
11:47 AM Production Ticket(ST) #11224 (Ticket Resolved): @~Michael Ooi- Hi @Rashdan, Mobile App suddenly unable to preview previous date CN. Need your assistance on it.
Muhammed Azhar Mohamed Maideen

13/03/2024

04:41 PM Production Ticket(ST) #11148 (Pending Client Verification): TSH - TSH Issues
Rashdan Hussin
01:33 PM Production Ticket(ST) #11148: TSH - TSH Issues
Sub total error & unpaid amount error
!1e7c1c68-fa8c-402a-9dbd-f593d5b4c911.jpg!
For items under promotion, the uni...
Rashdan Hussin

12/03/2024

10:05 AM Production Ticket(ST) #11148 (Escalated to Level 3): TSH - TSH Issues
Item 1: Done
Item 2: We found no issue for this one. Need to monitor whether the issue are repetitive.
Item 3: Thi...
Rashdan Hussin
10:01 AM Production Ticket(ST) #11148 (Support In Progress): TSH - TSH Issues
Rashdan Hussin

07/03/2024

10:33 AM Production Ticket(ST) #11148 (Ticket Resolved): TSH - TSH Issues
Dear Rashdan,
Kindly assist to solve some of the issues which reported by TSH:
1) The format, spacing, and font...
Rashdan Hussin
 

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