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From 20/07/2024 to 18/08/2024

06/08/2024

10:55 AM Production Ticket(ST) #12227 (Ticket Resolved): Suntory - HI team, user report duplicate SO no again
Muhammed Assyafiq Bin Ahmad Kamal
10:54 AM Production Ticket(ST) #12227 (Support In Progress): Suntory - HI team, user report duplicate SO no again
Muhammed Assyafiq Bin Ahmad Kamal
10:54 AM Production Ticket(ST) #12227 (Assigned To): Suntory - HI team, user report duplicate SO no again
Muhammed Assyafiq Bin Ahmad Kamal
10:51 AM Production Ticket(ST) #12290 (Ticket Resolved): Suntory- Suntory UAT merge into Trail Environment
Muhammed Assyafiq Bin Ahmad Kamal
10:51 AM Production Ticket(ST) #12290 (Support In Progress): Suntory- Suntory UAT merge into Trail Environment
Muhammed Assyafiq Bin Ahmad Kamal

05/08/2024

09:50 PM Production Ticket(ST) #12176 (Ticket Resolved): @Mcc Cris esr can't check back so detail in tab, it keeps crashing and show no porduct list when check back this so
Rashdan Hussin
09:50 PM Production Ticket(ST) #12176 (Pending Client Verification): @Mcc Cris esr can't check back so detail in tab, it keeps crashing and show no porduct list when check back this so
Rashdan Hussin
09:45 PM Production Ticket(ST) #12194 (Ticket Resolved): KYMMSENG - item with discount percentage but no discount value
Rashdan Hussin
09:45 PM Production Ticket(ST) #12194 (Pending Client Verification): KYMMSENG - item with discount percentage but no discount value
Rashdan Hussin
09:38 PM Production Ticket(ST) #12201 (Ticket Resolved): KYMMSENG - The icon is missing Warehouse setup
Rashdan Hussin
09:37 PM Production Ticket(ST) #12201 (Pending Client Verification): KYMMSENG - The icon is missing Warehouse setup
Rashdan Hussin
09:30 PM Production Ticket(ST) #12202 (Ticket Resolved): KYMMSENG - Promotion Discount Amount and Percentage Not Tally
Rashdan Hussin
09:30 PM Production Ticket(ST) #12202 (Pending Client Verification): KYMMSENG - Promotion Discount Amount and Percentage Not Tally
Rashdan Hussin
09:22 PM Production Ticket(ST) #12203 (Ticket Resolved): KYMMSENG - duplicate so no
Rashdan Hussin
09:21 PM Production Ticket(ST) #12203 (Pending Client Verification): KYMMSENG - duplicate so no
Rashdan Hussin
09:10 PM Production Ticket(ST) #12204 (Ticket Resolved): KYMMSENG - customer created through customer import will not be qualified for the promotion
Rashdan Hussin
09:10 PM Production Ticket(ST) #12204 (Pending Client Verification): KYMMSENG - customer created through customer import will not be qualified for the promotion
Rashdan Hussin
08:57 PM Production Ticket(ST) #12206 (Ticket Resolved): KYMMSENG UAT - channel dropdown field in customer module does not display any data
Rashdan Hussin
08:55 PM Production Ticket(ST) #12206 (Pending Client Verification): KYMMSENG UAT - channel dropdown field in customer module does not display any data
Rashdan Hussin
08:53 PM Production Ticket(ST) #12207 (Ticket Resolved): KYMMSENG - system set 5% for all product but mobile side show 6% and 5%
Rashdan Hussin
08:52 PM Production Ticket(ST) #12207 (Pending Client Verification): KYMMSENG - system set 5% for all product but mobile side show 6% and 5%
Rashdan Hussin
08:38 PM Production Ticket(ST) #12269 (Ticket Resolved): KYMMSENG - invoice INKSMS002996-240719 is tag to a 8% promotion when upload from mobile, but when view in web, the promotion is not qualified
Rashdan Hussin
08:37 PM Production Ticket(ST) #12269 (Pending Client Verification): KYMMSENG - invoice INKSMS002996-240719 is tag to a 8% promotion when upload from mobile, but when view in web, the promotion is not qualified
Rashdan Hussin

01/08/2024

05:54 PM Production Ticket(ST) #12270 (Ticket Resolved): KYMMSENG - Error happen when import customer into Datanory
Move to clickup Rashdan Hussin
05:53 PM Production Ticket(ST) #12270 (Pending Client Verification): KYMMSENG - Error happen when import customer into Datanory
Rashdan Hussin

30/07/2024

12:32 AM Production Ticket(ST) #12299 (Ticket Resolved): KYMMSENG UAT - sales order got apply promotion but after approved no more promotion
Rashdan Hussin
12:31 AM Production Ticket(ST) #12299 (Pending Client Verification): KYMMSENG UAT - sales order got apply promotion but after approved no more promotion
Rashdan Hussin
10:20 PM Production Ticket(ST) #12177 (Ticket Resolved): SUNTORY - load customer to preprod
Rashdan Hussin

27/07/2024

03:34 PM Production Ticket(ST) #12205 (Ticket Resolved): KYMMSENG UAT - unable to upload transaction from mobile
Rashdan Hussin
03:29 PM Production Ticket(ST) #12299 (Escalated to Level 3): KYMMSENG UAT - sales order got apply promotion but after approved no more promotion
Rashdan Hussin
03:19 PM Production Ticket(ST) #12299 (Support In Progress): KYMMSENG UAT - sales order got apply promotion but after approved no more promotion
Testing finding:
- test using suntory uat
- create sales order and take promotion then upload
- approve the sales ...
Rashdan Hussin
03:13 PM Production Ticket(ST) #12299 (Ticket Resolved): KYMMSENG UAT - sales order got apply promotion but after approved no more promotion
[17:57, 26/07/2024] Boon MCC: Hi Arif, this sales order I got apply promotion, SOSR01000162-240726, in approval page ... Rashdan Hussin

26/07/2024

03:08 PM Production Ticket(ST) #12205 (Pending Client Verification): KYMMSENG UAT - unable to upload transaction from mobile
Rashdan Hussin
12:40 PM Production Ticket(ST) #12269 (Escalated to Level 3): KYMMSENG - invoice INKSMS002996-240719 is tag to a 8% promotion when upload from mobile, but when view in web, the promotion is not qualified
Rashdan Hussin

25/07/2024

10:37 AM Production Ticket(ST) #12227 (Pending Local Deployment): Suntory - HI team, user report duplicate SO no again
Muhammad Arif
10:36 AM Production Ticket(ST) #12227 (Development Completed): Suntory - HI team, user report duplicate SO no again
Muhammad Arif
10:35 AM Production Ticket(ST) #12227 (Development In Progress): Suntory - HI team, user report duplicate SO no again
Muhammad Arif
10:35 AM Production Ticket(ST) #12227 (Assigned To): Suntory - HI team, user report duplicate SO no again
Muhammad Arif

24/07/2024

02:39 AM Production Ticket(ST) #12269: KYMMSENG - invoice INKSMS002996-240719 is tag to a 8% promotion when upload from mobile, but when view in web, the promotion is not qualified
Another testing:
- test using suntory preprod
- create sales order for product 14006931, take promotion TB05PETALL0...
Rashdan Hussin
02:30 AM Production Ticket(ST) #12269: KYMMSENG - invoice INKSMS002996-240719 is tag to a 8% promotion when upload from mobile, but when view in web, the promotion is not qualified
Testing finding:
- test using suntory preprod
- create sales order for product 14008193, take promotion TBGT07CCLR...
Rashdan Hussin
11:51 AM Production Ticket(ST) #12269: KYMMSENG - invoice INKSMS002996-240719 is tag to a 8% promotion when upload from mobile, but when view in web, the promotion is not qualified
- Need to simulate by create sales order for product that qualified for 2 promotions.
- After upload, check on the w...
Rashdan Hussin
05:55 PM Production Ticket(ST) #12290 (Ticket Resolved): Suntory- Suntory UAT merge into Trail Environment
https://app.clickup.com/t/9018039480/TK-870 Muhammed Azhar Mohamed Maideen

23/07/2024

12:00 PM Production Ticket(ST) #12269: KYMMSENG - invoice INKSMS002996-240719 is tag to a 8% promotion when upload from mobile, but when view in web, the promotion is not qualified
exec sp_executesql N' exec web_spTxnSalesOrderApprovalMasterDataRetriveList @member_id,@org_id,@hdr_id, @type,@tenant... Rashdan Hussin
12:00 PM Production Ticket(ST) #12269: KYMMSENG - invoice INKSMS002996-240719 is tag to a 8% promotion when upload from mobile, but when view in web, the promotion is not qualified
select * from di_mobile_txn_sales_orders where sales_orders_id = '9bc17eeb-842e-4cbd-8ea9-fb8fec04d988' and product_i... Rashdan Hussin
11:18 AM Production Ticket(ST) #12268 (Ticket Resolved): KYMMSENG - user still facing the internet slow issue
Rashdan Hussin
11:18 AM Production Ticket(ST) #12184 (Ticket Resolved): KYMMSENG - i have separate sheet that duplicate dms code for same customer. pls help me delete or inactive the duplicate customers without transactions
Rashdan Hussin
09:19 AM Production Ticket(ST) #12226 (Ticket Resolved): Hi supoort team, Elain request to check for this promotion which setup by Any and min 24 to max 60
Muhammad Arif
09:18 AM Production Ticket(ST) #12227 (Support In Progress): Suntory - HI team, user report duplicate SO no again
Muhammad Arif

22/07/2024

09:50 AM Production Ticket(ST) #12184 (Pending Client Verification): KYMMSENG - i have separate sheet that duplicate dms code for same customer. pls help me delete or inactive the duplicate customers without transactions
Rashdan Hussin
09:44 AM Production Ticket(ST) #12194 (Escalated to Level 3): KYMMSENG - item with discount percentage but no discount value
https://app.clickup.com/t/9018039480/TK-840 Rashdan Hussin
09:41 AM Production Ticket(ST) #12202 (Escalated to Level 3): KYMMSENG - Promotion Discount Amount and Percentage Not Tally
https://app.clickup.com/t/9018039480/TK-841 Rashdan Hussin
09:38 AM Production Ticket(ST) #12207 (Escalated to Level 3): KYMMSENG - system set 5% for all product but mobile side show 6% and 5%
https://app.clickup.com/t/9018039480/TK-846 Rashdan Hussin

21/07/2024

11:13 AM Production Ticket(ST) #12270 (Escalated to Level 3): KYMMSENG - Error happen when import customer into Datanory
https://app.clickup.com/t/9018039480/TK-850 Rashdan Hussin
11:03 AM Production Ticket(ST) #12270 (Support In Progress): KYMMSENG - Error happen when import customer into Datanory
Rashdan Hussin
11:02 AM Production Ticket(ST) #12270 (Ticket Resolved): KYMMSENG - Error happen when import customer into Datanory
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Rashdan Hussin
10:55 AM Production Ticket(ST) #12269: KYMMSENG - invoice INKSMS002996-240719 is tag to a 8% promotion when upload from mobile, but when view in web, the promotion is not qualified
https://app.clickup.com/t/9018039480/TK-849 Rashdan Hussin
10:49 AM Production Ticket(ST) #12269 (Support In Progress): KYMMSENG - invoice INKSMS002996-240719 is tag to a 8% promotion when upload from mobile, but when view in web, the promotion is not qualified
[12:01, 20/07/2024] Rashdan Hussin: Based on checking, the product should qualified for the promo. When run the sp al... Rashdan Hussin
10:47 AM Production Ticket(ST) #12269 (Ticket Resolved): KYMMSENG - invoice INKSMS002996-240719 is tag to a 8% promotion when upload from mobile, but when view in web, the promotion is not qualified
Hi Team, as of my checking, the invoice INKSMS002996-240719 is tag to a 8% promotion when upload from mobile, but whe... Rashdan Hussin
10:50 AM Production Ticket(ST) #12268: KYMMSENG - user still facing the internet slow issue
https://app.clickup.com/t/9018039480/TK-848 Rashdan Hussin
10:25 AM Production Ticket(ST) #12268 (Pending Client Verification): KYMMSENG - user still facing the internet slow issue
[12:38, 20/07/2024] Ming Chuan MCC: Hi team, u had settled the outstanding, is billing issue whereby the old number i... Rashdan Hussin
10:19 AM Production Ticket(ST) #12268 (Support In Progress): KYMMSENG - user still facing the internet slow issue
Rashdan Hussin
10:18 AM Production Ticket(ST) #12268 (Ticket Resolved): KYMMSENG - user still facing the internet slow issue
Elaine report that all salesman tablet have received LINE BARRED message. The internet become slow and can't doing fu... Rashdan Hussin
 

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