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From 12/07/2024 to 10/08/2024

06/08/2024

10:55 AM Production Ticket(ST) #12227 (Ticket Resolved): Suntory - HI team, user report duplicate SO no again
Muhammed Assyafiq Bin Ahmad Kamal
10:54 AM Production Ticket(ST) #12227 (Support In Progress): Suntory - HI team, user report duplicate SO no again
Muhammed Assyafiq Bin Ahmad Kamal
10:54 AM Production Ticket(ST) #12227 (Assigned To): Suntory - HI team, user report duplicate SO no again
Muhammed Assyafiq Bin Ahmad Kamal
10:51 AM Production Ticket(ST) #12290 (Ticket Resolved): Suntory- Suntory UAT merge into Trail Environment
Muhammed Assyafiq Bin Ahmad Kamal
10:51 AM Production Ticket(ST) #12290 (Support In Progress): Suntory- Suntory UAT merge into Trail Environment
Muhammed Assyafiq Bin Ahmad Kamal

05/08/2024

09:50 PM Production Ticket(ST) #12176 (Ticket Resolved): @Mcc Cris esr can't check back so detail in tab, it keeps crashing and show no porduct list when check back this so
Rashdan Hussin
09:50 PM Production Ticket(ST) #12176 (Pending Client Verification): @Mcc Cris esr can't check back so detail in tab, it keeps crashing and show no porduct list when check back this so
Rashdan Hussin
09:45 PM Production Ticket(ST) #12194 (Ticket Resolved): KYMMSENG - item with discount percentage but no discount value
Rashdan Hussin
09:45 PM Production Ticket(ST) #12194 (Pending Client Verification): KYMMSENG - item with discount percentage but no discount value
Rashdan Hussin
09:38 PM Production Ticket(ST) #12201 (Ticket Resolved): KYMMSENG - The icon is missing Warehouse setup
Rashdan Hussin
09:37 PM Production Ticket(ST) #12201 (Pending Client Verification): KYMMSENG - The icon is missing Warehouse setup
Rashdan Hussin
09:30 PM Production Ticket(ST) #12202 (Ticket Resolved): KYMMSENG - Promotion Discount Amount and Percentage Not Tally
Rashdan Hussin
09:30 PM Production Ticket(ST) #12202 (Pending Client Verification): KYMMSENG - Promotion Discount Amount and Percentage Not Tally
Rashdan Hussin
09:22 PM Production Ticket(ST) #12203 (Ticket Resolved): KYMMSENG - duplicate so no
Rashdan Hussin
09:21 PM Production Ticket(ST) #12203 (Pending Client Verification): KYMMSENG - duplicate so no
Rashdan Hussin
09:10 PM Production Ticket(ST) #12204 (Ticket Resolved): KYMMSENG - customer created through customer import will not be qualified for the promotion
Rashdan Hussin
09:10 PM Production Ticket(ST) #12204 (Pending Client Verification): KYMMSENG - customer created through customer import will not be qualified for the promotion
Rashdan Hussin
08:57 PM Production Ticket(ST) #12206 (Ticket Resolved): KYMMSENG UAT - channel dropdown field in customer module does not display any data
Rashdan Hussin
08:55 PM Production Ticket(ST) #12206 (Pending Client Verification): KYMMSENG UAT - channel dropdown field in customer module does not display any data
Rashdan Hussin
08:53 PM Production Ticket(ST) #12207 (Ticket Resolved): KYMMSENG - system set 5% for all product but mobile side show 6% and 5%
Rashdan Hussin
08:52 PM Production Ticket(ST) #12207 (Pending Client Verification): KYMMSENG - system set 5% for all product but mobile side show 6% and 5%
Rashdan Hussin
08:38 PM Production Ticket(ST) #12269 (Ticket Resolved): KYMMSENG - invoice INKSMS002996-240719 is tag to a 8% promotion when upload from mobile, but when view in web, the promotion is not qualified
Rashdan Hussin
08:37 PM Production Ticket(ST) #12269 (Pending Client Verification): KYMMSENG - invoice INKSMS002996-240719 is tag to a 8% promotion when upload from mobile, but when view in web, the promotion is not qualified
Rashdan Hussin

01/08/2024

05:54 PM Production Ticket(ST) #12270 (Ticket Resolved): KYMMSENG - Error happen when import customer into Datanory
Move to clickup Rashdan Hussin
05:53 PM Production Ticket(ST) #12270 (Pending Client Verification): KYMMSENG - Error happen when import customer into Datanory
Rashdan Hussin

30/07/2024

12:32 AM Production Ticket(ST) #12299 (Ticket Resolved): KYMMSENG UAT - sales order got apply promotion but after approved no more promotion
Rashdan Hussin
12:31 AM Production Ticket(ST) #12299 (Pending Client Verification): KYMMSENG UAT - sales order got apply promotion but after approved no more promotion
Rashdan Hussin
10:20 PM Production Ticket(ST) #12177 (Ticket Resolved): SUNTORY - load customer to preprod
Rashdan Hussin

27/07/2024

03:34 PM Production Ticket(ST) #12205 (Ticket Resolved): KYMMSENG UAT - unable to upload transaction from mobile
Rashdan Hussin
03:29 PM Production Ticket(ST) #12299 (Escalated to Level 3): KYMMSENG UAT - sales order got apply promotion but after approved no more promotion
Rashdan Hussin
03:19 PM Production Ticket(ST) #12299 (Support In Progress): KYMMSENG UAT - sales order got apply promotion but after approved no more promotion
Testing finding:
- test using suntory uat
- create sales order and take promotion then upload
- approve the sales ...
Rashdan Hussin
03:13 PM Production Ticket(ST) #12299 (Ticket Resolved): KYMMSENG UAT - sales order got apply promotion but after approved no more promotion
[17:57, 26/07/2024] Boon MCC: Hi Arif, this sales order I got apply promotion, SOSR01000162-240726, in approval page ... Rashdan Hussin

26/07/2024

03:08 PM Production Ticket(ST) #12205 (Pending Client Verification): KYMMSENG UAT - unable to upload transaction from mobile
Rashdan Hussin
12:40 PM Production Ticket(ST) #12269 (Escalated to Level 3): KYMMSENG - invoice INKSMS002996-240719 is tag to a 8% promotion when upload from mobile, but when view in web, the promotion is not qualified
Rashdan Hussin

25/07/2024

10:37 AM Production Ticket(ST) #12227 (Pending Local Deployment): Suntory - HI team, user report duplicate SO no again
Muhammad Arif
10:36 AM Production Ticket(ST) #12227 (Development Completed): Suntory - HI team, user report duplicate SO no again
Muhammad Arif
10:35 AM Production Ticket(ST) #12227 (Development In Progress): Suntory - HI team, user report duplicate SO no again
Muhammad Arif
10:35 AM Production Ticket(ST) #12227 (Assigned To): Suntory - HI team, user report duplicate SO no again
Muhammad Arif

24/07/2024

02:39 AM Production Ticket(ST) #12269: KYMMSENG - invoice INKSMS002996-240719 is tag to a 8% promotion when upload from mobile, but when view in web, the promotion is not qualified
Another testing:
- test using suntory preprod
- create sales order for product 14006931, take promotion TB05PETALL0...
Rashdan Hussin
02:30 AM Production Ticket(ST) #12269: KYMMSENG - invoice INKSMS002996-240719 is tag to a 8% promotion when upload from mobile, but when view in web, the promotion is not qualified
Testing finding:
- test using suntory preprod
- create sales order for product 14008193, take promotion TBGT07CCLR...
Rashdan Hussin
11:51 AM Production Ticket(ST) #12269: KYMMSENG - invoice INKSMS002996-240719 is tag to a 8% promotion when upload from mobile, but when view in web, the promotion is not qualified
- Need to simulate by create sales order for product that qualified for 2 promotions.
- After upload, check on the w...
Rashdan Hussin
05:55 PM Production Ticket(ST) #12290 (Ticket Resolved): Suntory- Suntory UAT merge into Trail Environment
https://app.clickup.com/t/9018039480/TK-870 Muhammed Azhar Mohamed Maideen

23/07/2024

12:00 PM Production Ticket(ST) #12269: KYMMSENG - invoice INKSMS002996-240719 is tag to a 8% promotion when upload from mobile, but when view in web, the promotion is not qualified
exec sp_executesql N' exec web_spTxnSalesOrderApprovalMasterDataRetriveList @member_id,@org_id,@hdr_id, @type,@tenant... Rashdan Hussin
12:00 PM Production Ticket(ST) #12269: KYMMSENG - invoice INKSMS002996-240719 is tag to a 8% promotion when upload from mobile, but when view in web, the promotion is not qualified
select * from di_mobile_txn_sales_orders where sales_orders_id = '9bc17eeb-842e-4cbd-8ea9-fb8fec04d988' and product_i... Rashdan Hussin
11:18 AM Production Ticket(ST) #12268 (Ticket Resolved): KYMMSENG - user still facing the internet slow issue
Rashdan Hussin
11:18 AM Production Ticket(ST) #12184 (Ticket Resolved): KYMMSENG - i have separate sheet that duplicate dms code for same customer. pls help me delete or inactive the duplicate customers without transactions
Rashdan Hussin
09:19 AM Production Ticket(ST) #12226 (Ticket Resolved): Hi supoort team, Elain request to check for this promotion which setup by Any and min 24 to max 60
Muhammad Arif
09:18 AM Production Ticket(ST) #12227 (Support In Progress): Suntory - HI team, user report duplicate SO no again
Muhammad Arif

22/07/2024

09:50 AM Production Ticket(ST) #12184 (Pending Client Verification): KYMMSENG - i have separate sheet that duplicate dms code for same customer. pls help me delete or inactive the duplicate customers without transactions
Rashdan Hussin
09:44 AM Production Ticket(ST) #12194 (Escalated to Level 3): KYMMSENG - item with discount percentage but no discount value
https://app.clickup.com/t/9018039480/TK-840 Rashdan Hussin
09:41 AM Production Ticket(ST) #12202 (Escalated to Level 3): KYMMSENG - Promotion Discount Amount and Percentage Not Tally
https://app.clickup.com/t/9018039480/TK-841 Rashdan Hussin
09:38 AM Production Ticket(ST) #12207 (Escalated to Level 3): KYMMSENG - system set 5% for all product but mobile side show 6% and 5%
https://app.clickup.com/t/9018039480/TK-846 Rashdan Hussin

21/07/2024

11:13 AM Production Ticket(ST) #12270 (Escalated to Level 3): KYMMSENG - Error happen when import customer into Datanory
https://app.clickup.com/t/9018039480/TK-850 Rashdan Hussin
11:03 AM Production Ticket(ST) #12270 (Support In Progress): KYMMSENG - Error happen when import customer into Datanory
Rashdan Hussin
11:02 AM Production Ticket(ST) #12270 (Ticket Resolved): KYMMSENG - Error happen when import customer into Datanory
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Rashdan Hussin
10:55 AM Production Ticket(ST) #12269: KYMMSENG - invoice INKSMS002996-240719 is tag to a 8% promotion when upload from mobile, but when view in web, the promotion is not qualified
https://app.clickup.com/t/9018039480/TK-849 Rashdan Hussin
10:49 AM Production Ticket(ST) #12269 (Support In Progress): KYMMSENG - invoice INKSMS002996-240719 is tag to a 8% promotion when upload from mobile, but when view in web, the promotion is not qualified
[12:01, 20/07/2024] Rashdan Hussin: Based on checking, the product should qualified for the promo. When run the sp al... Rashdan Hussin
10:47 AM Production Ticket(ST) #12269 (Ticket Resolved): KYMMSENG - invoice INKSMS002996-240719 is tag to a 8% promotion when upload from mobile, but when view in web, the promotion is not qualified
Hi Team, as of my checking, the invoice INKSMS002996-240719 is tag to a 8% promotion when upload from mobile, but whe... Rashdan Hussin
10:50 AM Production Ticket(ST) #12268: KYMMSENG - user still facing the internet slow issue
https://app.clickup.com/t/9018039480/TK-848 Rashdan Hussin
10:25 AM Production Ticket(ST) #12268 (Pending Client Verification): KYMMSENG - user still facing the internet slow issue
[12:38, 20/07/2024] Ming Chuan MCC: Hi team, u had settled the outstanding, is billing issue whereby the old number i... Rashdan Hussin
10:19 AM Production Ticket(ST) #12268 (Support In Progress): KYMMSENG - user still facing the internet slow issue
Rashdan Hussin
10:18 AM Production Ticket(ST) #12268 (Ticket Resolved): KYMMSENG - user still facing the internet slow issue
Elaine report that all salesman tablet have received LINE BARRED message. The internet become slow and can't doing fu... Rashdan Hussin

15/07/2024

12:09 PM Production Ticket(ST) #12227 (Ticket Resolved): Suntory - HI team, user report duplicate SO no again
also i recheck the issue list please update the action items and target fix date for the Pending items, for the last ... Muhammed Azhar Mohamed Maideen
10:31 AM Production Ticket(ST) #11796 (Ticket Resolved): KYMMSENG - issue in mobile Good Return where once we edit the line item, the warehouse will become Null
Muhammad Arif

14/07/2024

11:18 PM Production Ticket(ST) #12207: KYMMSENG - system set 5% for all product but mobile side show 6% and 5%
Hi @~ElaineKaw, we have a temporary solution for this issue. Users will need to clear their data and redownload. Plea... Rashdan Hussin
11:03 AM Production Ticket(ST) #12226 (Pending Client Verification): Hi supoort team, Elain request to check for this promotion which setup by Any and min 24 to max 60
Muhammad Arif
11:01 AM Production Ticket(ST) #12226 (Support In Progress): Hi supoort team, Elain request to check for this promotion which setup by Any and min 24 to max 60
Muhammad Arif
11:01 AM Production Ticket(ST) #12226 (Ticket Resolved): Hi supoort team, Elain request to check for this promotion which setup by Any and min 24 to max 60
Hi supoort team, Elain request to check for this promotion which setup by Any and min 24 to max 60.
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Muhammad Arif

12/07/2024

06:29 PM Production Ticket(ST) #12224 (Ticket Resolved): Suntory- SR03 TAB no product list show after clear and download data
Muhammed Azhar Mohamed Maideen
06:27 PM Production Ticket(ST) #12224 (Support In Progress): Suntory- SR03 TAB no product list show after clear and download data
Muhammed Azhar Mohamed Maideen
06:27 PM Production Ticket(ST) #12224 (Ticket Resolved): Suntory- SR03 TAB no product list show after clear and download data
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Muhammed Azhar Mohamed Maideen
11:51 AM Production Ticket(ST) #12089 (Ticket Resolved): Suntory - CN not in DMS JUNE 2024 - 20240625.xlsx
Muhammed Assyafiq Bin Ahmad Kamal
09:45 AM Production Ticket(ST) #11796: KYMMSENG - issue in mobile Good Return where once we edit the line item, the warehouse will become Null
20240712- Request Boon to perform another testing as tested fine from support side. Muhammad Arif
 

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