Activity
From 11/07/2024 to 09/08/2024
06/08/2024
- 10:55 AM Production Ticket(ST) #12227 (Ticket Resolved): Suntory - HI team, user report duplicate SO no again
- 10:54 AM Production Ticket(ST) #12227 (Support In Progress): Suntory - HI team, user report duplicate SO no again
- 10:54 AM Production Ticket(ST) #12227 (Assigned To): Suntory - HI team, user report duplicate SO no again
- 10:51 AM Production Ticket(ST) #12290 (Ticket Resolved): Suntory- Suntory UAT merge into Trail Environment
- 10:51 AM Production Ticket(ST) #12290 (Support In Progress): Suntory- Suntory UAT merge into Trail Environment
05/08/2024
- 09:50 PM Production Ticket(ST) #12176 (Ticket Resolved): @Mcc Cris esr can't check back so detail in tab, it keeps crashing and show no porduct list when check back this so
- 09:50 PM Production Ticket(ST) #12176 (Pending Client Verification): @Mcc Cris esr can't check back so detail in tab, it keeps crashing and show no porduct list when check back this so
- 09:45 PM Production Ticket(ST) #12194 (Ticket Resolved): KYMMSENG - item with discount percentage but no discount value
- 09:45 PM Production Ticket(ST) #12194 (Pending Client Verification): KYMMSENG - item with discount percentage but no discount value
- 09:38 PM Production Ticket(ST) #12201 (Ticket Resolved): KYMMSENG - The icon is missing Warehouse setup
- 09:37 PM Production Ticket(ST) #12201 (Pending Client Verification): KYMMSENG - The icon is missing Warehouse setup
- 09:30 PM Production Ticket(ST) #12202 (Ticket Resolved): KYMMSENG - Promotion Discount Amount and Percentage Not Tally
- 09:30 PM Production Ticket(ST) #12202 (Pending Client Verification): KYMMSENG - Promotion Discount Amount and Percentage Not Tally
- 09:22 PM Production Ticket(ST) #12203 (Ticket Resolved): KYMMSENG - duplicate so no
- 09:21 PM Production Ticket(ST) #12203 (Pending Client Verification): KYMMSENG - duplicate so no
- 09:10 PM Production Ticket(ST) #12204 (Ticket Resolved): KYMMSENG - customer created through customer import will not be qualified for the promotion
- 09:10 PM Production Ticket(ST) #12204 (Pending Client Verification): KYMMSENG - customer created through customer import will not be qualified for the promotion
- 08:57 PM Production Ticket(ST) #12206 (Ticket Resolved): KYMMSENG UAT - channel dropdown field in customer module does not display any data
- 08:55 PM Production Ticket(ST) #12206 (Pending Client Verification): KYMMSENG UAT - channel dropdown field in customer module does not display any data
- 08:53 PM Production Ticket(ST) #12207 (Ticket Resolved): KYMMSENG - system set 5% for all product but mobile side show 6% and 5%
- 08:52 PM Production Ticket(ST) #12207 (Pending Client Verification): KYMMSENG - system set 5% for all product but mobile side show 6% and 5%
- 08:38 PM Production Ticket(ST) #12269 (Ticket Resolved): KYMMSENG - invoice INKSMS002996-240719 is tag to a 8% promotion when upload from mobile, but when view in web, the promotion is not qualified
- 08:37 PM Production Ticket(ST) #12269 (Pending Client Verification): KYMMSENG - invoice INKSMS002996-240719 is tag to a 8% promotion when upload from mobile, but when view in web, the promotion is not qualified
01/08/2024
- 05:54 PM Production Ticket(ST) #12270 (Ticket Resolved): KYMMSENG - Error happen when import customer into Datanory
- Move to clickup
- 05:53 PM Production Ticket(ST) #12270 (Pending Client Verification): KYMMSENG - Error happen when import customer into Datanory
30/07/2024
- 12:32 AM Production Ticket(ST) #12299 (Ticket Resolved): KYMMSENG UAT - sales order got apply promotion but after approved no more promotion
- 12:31 AM Production Ticket(ST) #12299 (Pending Client Verification): KYMMSENG UAT - sales order got apply promotion but after approved no more promotion
- 10:20 PM Production Ticket(ST) #12177 (Ticket Resolved): SUNTORY - load customer to preprod
27/07/2024
- 03:34 PM Production Ticket(ST) #12205 (Ticket Resolved): KYMMSENG UAT - unable to upload transaction from mobile
- 03:29 PM Production Ticket(ST) #12299 (Escalated to Level 3): KYMMSENG UAT - sales order got apply promotion but after approved no more promotion
- 03:19 PM Production Ticket(ST) #12299 (Support In Progress): KYMMSENG UAT - sales order got apply promotion but after approved no more promotion
- Testing finding:
- test using suntory uat
- create sales order and take promotion then upload
- approve the sales ... - 03:13 PM Production Ticket(ST) #12299 (Ticket Resolved): KYMMSENG UAT - sales order got apply promotion but after approved no more promotion
- [17:57, 26/07/2024] Boon MCC: Hi Arif, this sales order I got apply promotion, SOSR01000162-240726, in approval page ...
26/07/2024
- 03:08 PM Production Ticket(ST) #12205 (Pending Client Verification): KYMMSENG UAT - unable to upload transaction from mobile
- 12:40 PM Production Ticket(ST) #12269 (Escalated to Level 3): KYMMSENG - invoice INKSMS002996-240719 is tag to a 8% promotion when upload from mobile, but when view in web, the promotion is not qualified
25/07/2024
- 10:37 AM Production Ticket(ST) #12227 (Pending Local Deployment): Suntory - HI team, user report duplicate SO no again
- 10:36 AM Production Ticket(ST) #12227 (Development Completed): Suntory - HI team, user report duplicate SO no again
- 10:35 AM Production Ticket(ST) #12227 (Development In Progress): Suntory - HI team, user report duplicate SO no again
- 10:35 AM Production Ticket(ST) #12227 (Assigned To): Suntory - HI team, user report duplicate SO no again
24/07/2024
- 02:39 AM Production Ticket(ST) #12269: KYMMSENG - invoice INKSMS002996-240719 is tag to a 8% promotion when upload from mobile, but when view in web, the promotion is not qualified
- Another testing:
- test using suntory preprod
- create sales order for product 14006931, take promotion TB05PETALL0... - 02:30 AM Production Ticket(ST) #12269: KYMMSENG - invoice INKSMS002996-240719 is tag to a 8% promotion when upload from mobile, but when view in web, the promotion is not qualified
- Testing finding:
- test using suntory preprod
- create sales order for product 14008193, take promotion TBGT07CCLR... - 11:51 AM Production Ticket(ST) #12269: KYMMSENG - invoice INKSMS002996-240719 is tag to a 8% promotion when upload from mobile, but when view in web, the promotion is not qualified
- - Need to simulate by create sales order for product that qualified for 2 promotions.
- After upload, check on the w... - 05:55 PM Production Ticket(ST) #12290 (Ticket Resolved): Suntory- Suntory UAT merge into Trail Environment
- https://app.clickup.com/t/9018039480/TK-870
23/07/2024
- 12:00 PM Production Ticket(ST) #12269: KYMMSENG - invoice INKSMS002996-240719 is tag to a 8% promotion when upload from mobile, but when view in web, the promotion is not qualified
- exec sp_executesql N' exec web_spTxnSalesOrderApprovalMasterDataRetriveList @member_id,@org_id,@hdr_id, @type,@tenant...
- 12:00 PM Production Ticket(ST) #12269: KYMMSENG - invoice INKSMS002996-240719 is tag to a 8% promotion when upload from mobile, but when view in web, the promotion is not qualified
- select * from di_mobile_txn_sales_orders where sales_orders_id = '9bc17eeb-842e-4cbd-8ea9-fb8fec04d988' and product_i...
- 11:18 AM Production Ticket(ST) #12268 (Ticket Resolved): KYMMSENG - user still facing the internet slow issue
- 11:18 AM Production Ticket(ST) #12184 (Ticket Resolved): KYMMSENG - i have separate sheet that duplicate dms code for same customer. pls help me delete or inactive the duplicate customers without transactions
- 09:19 AM Production Ticket(ST) #12226 (Ticket Resolved): Hi supoort team, Elain request to check for this promotion which setup by Any and min 24 to max 60
- 09:18 AM Production Ticket(ST) #12227 (Support In Progress): Suntory - HI team, user report duplicate SO no again
22/07/2024
- 09:50 AM Production Ticket(ST) #12184 (Pending Client Verification): KYMMSENG - i have separate sheet that duplicate dms code for same customer. pls help me delete or inactive the duplicate customers without transactions
- 09:44 AM Production Ticket(ST) #12194 (Escalated to Level 3): KYMMSENG - item with discount percentage but no discount value
- https://app.clickup.com/t/9018039480/TK-840
- 09:41 AM Production Ticket(ST) #12202 (Escalated to Level 3): KYMMSENG - Promotion Discount Amount and Percentage Not Tally
- https://app.clickup.com/t/9018039480/TK-841
- 09:38 AM Production Ticket(ST) #12207 (Escalated to Level 3): KYMMSENG - system set 5% for all product but mobile side show 6% and 5%
- https://app.clickup.com/t/9018039480/TK-846
21/07/2024
- 11:13 AM Production Ticket(ST) #12270 (Escalated to Level 3): KYMMSENG - Error happen when import customer into Datanory
- https://app.clickup.com/t/9018039480/TK-850
- 11:03 AM Production Ticket(ST) #12270 (Support In Progress): KYMMSENG - Error happen when import customer into Datanory
- 11:02 AM Production Ticket(ST) #12270 (Ticket Resolved): KYMMSENG - Error happen when import customer into Datanory
- !6bf98539-2e60-4e36-a655-5f9db643e863.jpg!
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- 10:55 AM Production Ticket(ST) #12269: KYMMSENG - invoice INKSMS002996-240719 is tag to a 8% promotion when upload from mobile, but when view in web, the promotion is not qualified
- https://app.clickup.com/t/9018039480/TK-849
- 10:49 AM Production Ticket(ST) #12269 (Support In Progress): KYMMSENG - invoice INKSMS002996-240719 is tag to a 8% promotion when upload from mobile, but when view in web, the promotion is not qualified
- [12:01, 20/07/2024] Rashdan Hussin: Based on checking, the product should qualified for the promo. When run the sp al...
- 10:47 AM Production Ticket(ST) #12269 (Ticket Resolved): KYMMSENG - invoice INKSMS002996-240719 is tag to a 8% promotion when upload from mobile, but when view in web, the promotion is not qualified
- Hi Team, as of my checking, the invoice INKSMS002996-240719 is tag to a 8% promotion when upload from mobile, but whe...
- 10:50 AM Production Ticket(ST) #12268: KYMMSENG - user still facing the internet slow issue
- https://app.clickup.com/t/9018039480/TK-848
- 10:25 AM Production Ticket(ST) #12268 (Pending Client Verification): KYMMSENG - user still facing the internet slow issue
- [12:38, 20/07/2024] Ming Chuan MCC: Hi team, u had settled the outstanding, is billing issue whereby the old number i...
- 10:19 AM Production Ticket(ST) #12268 (Support In Progress): KYMMSENG - user still facing the internet slow issue
- 10:18 AM Production Ticket(ST) #12268 (Ticket Resolved): KYMMSENG - user still facing the internet slow issue
- Elaine report that all salesman tablet have received LINE BARRED message. The internet become slow and can't doing fu...
15/07/2024
- 12:09 PM Production Ticket(ST) #12227 (Ticket Resolved): Suntory - HI team, user report duplicate SO no again
- also i recheck the issue list please update the action items and target fix date for the Pending items, for the last ...
- 10:31 AM Production Ticket(ST) #11796 (Ticket Resolved): KYMMSENG - issue in mobile Good Return where once we edit the line item, the warehouse will become Null
14/07/2024
- 11:18 PM Production Ticket(ST) #12207: KYMMSENG - system set 5% for all product but mobile side show 6% and 5%
- Hi @~ElaineKaw, we have a temporary solution for this issue. Users will need to clear their data and redownload. Plea...
- 11:03 AM Production Ticket(ST) #12226 (Pending Client Verification): Hi supoort team, Elain request to check for this promotion which setup by Any and min 24 to max 60
- 11:01 AM Production Ticket(ST) #12226 (Support In Progress): Hi supoort team, Elain request to check for this promotion which setup by Any and min 24 to max 60
- 11:01 AM Production Ticket(ST) #12226 (Ticket Resolved): Hi supoort team, Elain request to check for this promotion which setup by Any and min 24 to max 60
- Hi supoort team, Elain request to check for this promotion which setup by Any and min 24 to max 60.
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12/07/2024
- 06:29 PM Production Ticket(ST) #12224 (Ticket Resolved): Suntory- SR03 TAB no product list show after clear and download data
- 06:27 PM Production Ticket(ST) #12224 (Support In Progress): Suntory- SR03 TAB no product list show after clear and download data
- 06:27 PM Production Ticket(ST) #12224 (Ticket Resolved): Suntory- SR03 TAB no product list show after clear and download data
- !WhatsApp%20Image%202024-07-12%20at%2016.53.28_14ad2faf.jpg!
- 11:51 AM Production Ticket(ST) #12089 (Ticket Resolved): Suntory - CN not in DMS JUNE 2024 - 20240625.xlsx
- 09:45 AM Production Ticket(ST) #11796: KYMMSENG - issue in mobile Good Return where once we edit the line item, the warehouse will become Null
- 20240712- Request Boon to perform another testing as tested fine from support side.
11/07/2024
- 07:12 PM Production Ticket(ST) #12218 (Ticket Resolved): KYMMSENG - invoice cannot be canceled
- 07:03 PM Production Ticket(ST) #12218 (Support In Progress): KYMMSENG - invoice cannot be canceled
- 07:01 PM Production Ticket(ST) #12218 (Ticket Resolved): KYMMSENG - invoice cannot be canceled
- @Cris Neoh MCC can help me check about this? The invoice cannot be canceled. It keeps loading when trying to cancel i...
- 06:59 PM Production Ticket(ST) #12207 (Pending Client Verification): KYMMSENG - system set 5% for all product but mobile side show 6% and 5%
- 06:57 PM Production Ticket(ST) #12207 (Support In Progress): KYMMSENG - system set 5% for all product but mobile side show 6% and 5%
- 01:01 PM Production Ticket(ST) #12207 (Ticket Resolved): KYMMSENG - system set 5% for all product but mobile side show 6% and 5%
- @Cris Neoh MCC hi, pls help me check about this promo code
system set 5% for all product but mobile side show 6% an... - 12:54 PM Production Ticket(ST) #12206 (Escalated to Level 3): KYMMSENG UAT - channel dropdown field in customer module does not display any data
- 12:51 PM Production Ticket(ST) #12206 (Support In Progress): KYMMSENG UAT - channel dropdown field in customer module does not display any data
- 12:51 PM Production Ticket(ST) #12206 (Ticket Resolved): KYMMSENG UAT - channel dropdown field in customer module does not display any data
- I also found the following issues during my testing in UAT environment:
-unable to upload transaction from mobile
-... - 12:49 PM Production Ticket(ST) #12205 (Escalated to Level 3): KYMMSENG UAT - unable to upload transaction from mobile
- 12:45 PM Production Ticket(ST) #12205 (Support In Progress): KYMMSENG UAT - unable to upload transaction from mobile
- 12:45 PM Production Ticket(ST) #12205 (Ticket Resolved): KYMMSENG UAT - unable to upload transaction from mobile
- I also found the following issues during my testing in UAT environment:
-unable to upload transaction from mobile
-... - 12:42 PM Production Ticket(ST) #12204 (Escalated to Level 3): KYMMSENG - customer created through customer import will not be qualified for the promotion
- 12:37 PM Production Ticket(ST) #12204 (Support In Progress): KYMMSENG - customer created through customer import will not be qualified for the promotion
- 12:36 PM Production Ticket(ST) #12204 (Ticket Resolved): KYMMSENG - customer created through customer import will not be qualified for the promotion
- I have finished testing this and found the following issue:
-customer created through customer import will not be qu... - 12:25 PM Production Ticket(ST) #12203 (Escalated to Level 3): KYMMSENG - duplicate so no
- 12:18 PM Production Ticket(ST) #12203 (Support In Progress): KYMMSENG - duplicate so no
- 12:17 PM Production Ticket(ST) #12203 (Ticket Resolved): KYMMSENG - duplicate so no
- @Cris Neoh MCC duplicate so no
pls help me check for this
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- 12:15 PM Production Ticket(ST) #12202 (Pending Client Feedback): KYMMSENG - Promotion Discount Amount and Percentage Not Tally
- Based on this issue, we notice the master promotion % was changed from 40% to 8% from backend, (after salesman downlo...
- 12:13 PM Production Ticket(ST) #12202 (Support In Progress): KYMMSENG - Promotion Discount Amount and Percentage Not Tally
- 12:13 PM Production Ticket(ST) #12202 (Ticket Resolved): KYMMSENG - Promotion Discount Amount and Percentage Not Tally
- Promotion Discount Amount and Percentage Not Tally
Invoice No: INKSMS002606-240710, Product Code: 14008403 - 12:10 PM Production Ticket(ST) #12201 (Escalated to Level 3): KYMMSENG - The icon is missing Warehouse setup
- 12:08 PM Production Ticket(ST) #12201 (Support In Progress): KYMMSENG - The icon is missing Warehouse setup
- 12:05 PM Production Ticket(ST) #12201 (Ticket Resolved): KYMMSENG - The icon is missing Warehouse setup
- Hi @Cris Neoh MCC The icon is missing Warehouse setup
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- 12:00 PM Production Ticket(ST) #12194 (Pending Client Feedback): KYMMSENG - item with discount percentage but no discount value
- The issue details:
Invoice no: INKSMS002566-240708, Product: 14008517
- Initial finding, seems the issue come from ... - 11:51 AM Production Ticket(ST) #12194 (Support In Progress): KYMMSENG - item with discount percentage but no discount value
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