Activity - Datanory - SUNTORY - Redmine

Activity

From 28/06/2024 to 27/07/2024

27/07/2024

03:34 PM Production Ticket(ST) #12205 (Ticket Resolved): KYMMSENG UAT - unable to upload transaction from mobile: Rashdan Hussin
03:29 PM Production Ticket(ST) #12299 (Escalated to Level 3): KYMMSENG UAT - sales order got apply promotion but after approved no more promotion: Rashdan Hussin
03:19 PM Production Ticket(ST) #12299 (Support In Progress): KYMMSENG UAT - sales order got apply promotion but after approved no more promotion: Testing finding:
- test using suntory uat
- create sales order and take promotion then upload
- approve the sales ... Rashdan Hussin
03:13 PM Production Ticket(ST) #12299 (Ticket Resolved): KYMMSENG UAT - sales order got apply promotion but after approved no more promotion: [17:57, 26/07/2024] Boon MCC: Hi Arif, this sales order I got apply promotion, SOSR01000162-240726, in approval page ... Rashdan Hussin

26/07/2024

03:08 PM Production Ticket(ST) #12205 (Pending Client Verification): KYMMSENG UAT - unable to upload transaction from mobile: Rashdan Hussin
12:40 PM Production Ticket(ST) #12269 (Escalated to Level 3): KYMMSENG - invoice INKSMS002996-240719 is tag to a 8% promotion when upload from mobile, but when view in web, the promotion is not qualified: Rashdan Hussin

25/07/2024

10:37 AM Production Ticket(ST) #12227 (Pending Local Deployment): Suntory - HI team, user report duplicate SO no again: Muhammad Arif
10:36 AM Production Ticket(ST) #12227 (Development Completed): Suntory - HI team, user report duplicate SO no again: Muhammad Arif
10:35 AM Production Ticket(ST) #12227 (Development In Progress): Suntory - HI team, user report duplicate SO no again: Muhammad Arif
10:35 AM Production Ticket(ST) #12227 (Assigned To): Suntory - HI team, user report duplicate SO no again: Muhammad Arif

24/07/2024

02:39 AM Production Ticket(ST) #12269: KYMMSENG - invoice INKSMS002996-240719 is tag to a 8% promotion when upload from mobile, but when view in web, the promotion is not qualified: Another testing:
- test using suntory preprod
- create sales order for product 14006931, take promotion TB05PETALL0... Rashdan Hussin
02:30 AM Production Ticket(ST) #12269: KYMMSENG - invoice INKSMS002996-240719 is tag to a 8% promotion when upload from mobile, but when view in web, the promotion is not qualified: Testing finding:
- test using suntory preprod
- create sales order for product 14008193, take promotion TBGT07CCLR... Rashdan Hussin
11:51 AM Production Ticket(ST) #12269: KYMMSENG - invoice INKSMS002996-240719 is tag to a 8% promotion when upload from mobile, but when view in web, the promotion is not qualified: - Need to simulate by create sales order for product that qualified for 2 promotions.
- After upload, check on the w... Rashdan Hussin
05:55 PM Production Ticket(ST) #12290 (Ticket Resolved): Suntory- Suntory UAT merge into Trail Environment: https://app.clickup.com/t/9018039480/TK-870 Muhammed Azhar Mohamed Maideen

23/07/2024

12:00 PM Production Ticket(ST) #12269: KYMMSENG - invoice INKSMS002996-240719 is tag to a 8% promotion when upload from mobile, but when view in web, the promotion is not qualified: exec sp_executesql N' exec web_spTxnSalesOrderApprovalMasterDataRetriveList @member_id,@org_id,@hdr_id, @type,@tenant... Rashdan Hussin
12:00 PM Production Ticket(ST) #12269: KYMMSENG - invoice INKSMS002996-240719 is tag to a 8% promotion when upload from mobile, but when view in web, the promotion is not qualified: select * from di_mobile_txn_sales_orders where sales_orders_id = '9bc17eeb-842e-4cbd-8ea9-fb8fec04d988' and product_i... Rashdan Hussin
11:18 AM Production Ticket(ST) #12268 (Ticket Resolved): KYMMSENG - user still facing the internet slow issue: Rashdan Hussin
11:18 AM Production Ticket(ST) #12184 (Ticket Resolved): KYMMSENG - i have separate sheet that duplicate dms code for same customer. pls help me delete or inactive the duplicate customers without transactions: Rashdan Hussin
09:19 AM Production Ticket(ST) #12226 (Ticket Resolved): Hi supoort team, Elain request to check for this promotion which setup by Any and min 24 to max 60: Muhammad Arif
09:18 AM Production Ticket(ST) #12227 (Support In Progress): Suntory - HI team, user report duplicate SO no again: Muhammad Arif

22/07/2024

09:50 AM Production Ticket(ST) #12184 (Pending Client Verification): KYMMSENG - i have separate sheet that duplicate dms code for same customer. pls help me delete or inactive the duplicate customers without transactions: Rashdan Hussin
09:44 AM Production Ticket(ST) #12194 (Escalated to Level 3): KYMMSENG - item with discount percentage but no discount value: https://app.clickup.com/t/9018039480/TK-840 Rashdan Hussin
09:41 AM Production Ticket(ST) #12202 (Escalated to Level 3): KYMMSENG - Promotion Discount Amount and Percentage Not Tally: https://app.clickup.com/t/9018039480/TK-841 Rashdan Hussin
09:38 AM Production Ticket(ST) #12207 (Escalated to Level 3): KYMMSENG - system set 5% for all product but mobile side show 6% and 5%: https://app.clickup.com/t/9018039480/TK-846 Rashdan Hussin

21/07/2024

11:13 AM Production Ticket(ST) #12270 (Escalated to Level 3): KYMMSENG - Error happen when import customer into Datanory: https://app.clickup.com/t/9018039480/TK-850 Rashdan Hussin
11:03 AM Production Ticket(ST) #12270 (Support In Progress): KYMMSENG - Error happen when import customer into Datanory: Rashdan Hussin
11:02 AM Production Ticket(ST) #12270 (Ticket Resolved): KYMMSENG - Error happen when import customer into Datanory: !6bf98539-2e60-4e36-a655-5f9db643e863.jpg!
!6ce9e1f9-be33-43e2-b43d-5b2ba7eab025.jpg!
Rashdan Hussin
10:55 AM Production Ticket(ST) #12269: KYMMSENG - invoice INKSMS002996-240719 is tag to a 8% promotion when upload from mobile, but when view in web, the promotion is not qualified: https://app.clickup.com/t/9018039480/TK-849 Rashdan Hussin
10:49 AM Production Ticket(ST) #12269 (Support In Progress): KYMMSENG - invoice INKSMS002996-240719 is tag to a 8% promotion when upload from mobile, but when view in web, the promotion is not qualified: [12:01, 20/07/2024] Rashdan Hussin: Based on checking, the product should qualified for the promo. When run the sp al... Rashdan Hussin
10:47 AM Production Ticket(ST) #12269 (Ticket Resolved): KYMMSENG - invoice INKSMS002996-240719 is tag to a 8% promotion when upload from mobile, but when view in web, the promotion is not qualified: Hi Team, as of my checking, the invoice INKSMS002996-240719 is tag to a 8% promotion when upload from mobile, but whe... Rashdan Hussin
10:50 AM Production Ticket(ST) #12268: KYMMSENG - user still facing the internet slow issue: https://app.clickup.com/t/9018039480/TK-848 Rashdan Hussin
10:25 AM Production Ticket(ST) #12268 (Pending Client Verification): KYMMSENG - user still facing the internet slow issue: [12:38, 20/07/2024] Ming Chuan MCC: Hi team, u had settled the outstanding, is billing issue whereby the old number i... Rashdan Hussin
10:19 AM Production Ticket(ST) #12268 (Support In Progress): KYMMSENG - user still facing the internet slow issue: Rashdan Hussin
10:18 AM Production Ticket(ST) #12268 (Ticket Resolved): KYMMSENG - user still facing the internet slow issue: Elaine report that all salesman tablet have received LINE BARRED message. The internet become slow and can't doing fu... Rashdan Hussin

15/07/2024

12:09 PM Production Ticket(ST) #12227 (Ticket Resolved): Suntory - HI team, user report duplicate SO no again: also i recheck the issue list please update the action items and target fix date for the Pending items, for the last ... Muhammed Azhar Mohamed Maideen
10:31 AM Production Ticket(ST) #11796 (Ticket Resolved): KYMMSENG - issue in mobile Good Return where once we edit the line item, the warehouse will become Null: Muhammad Arif

14/07/2024

11:18 PM Production Ticket(ST) #12207: KYMMSENG - system set 5% for all product but mobile side show 6% and 5%: Hi @~ElaineKaw, we have a temporary solution for this issue. Users will need to clear their data and redownload. Plea... Rashdan Hussin
11:03 AM Production Ticket(ST) #12226 (Pending Client Verification): Hi supoort team, Elain request to check for this promotion which setup by Any and min 24 to max 60: Muhammad Arif
11:01 AM Production Ticket(ST) #12226 (Support In Progress): Hi supoort team, Elain request to check for this promotion which setup by Any and min 24 to max 60: Muhammad Arif
11:01 AM Production Ticket(ST) #12226 (Ticket Resolved): Hi supoort team, Elain request to check for this promotion which setup by Any and min 24 to max 60: Hi supoort team, Elain request to check for this promotion which setup by Any and min 24 to max 60.
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!12.... Muhammad Arif

12/07/2024

06:29 PM Production Ticket(ST) #12224 (Ticket Resolved): Suntory- SR03 TAB no product list show after clear and download data: Muhammed Azhar Mohamed Maideen
06:27 PM Production Ticket(ST) #12224 (Support In Progress): Suntory- SR03 TAB no product list show after clear and download data: Muhammed Azhar Mohamed Maideen
06:27 PM Production Ticket(ST) #12224 (Ticket Resolved): Suntory- SR03 TAB no product list show after clear and download data: !WhatsApp%20Image%202024-07-12%20at%2016.53.28_14ad2faf.jpg!
Muhammed Azhar Mohamed Maideen
11:51 AM Production Ticket(ST) #12089 (Ticket Resolved): Suntory - CN not in DMS JUNE 2024 - 20240625.xlsx: Muhammed Assyafiq Bin Ahmad Kamal
09:45 AM Production Ticket(ST) #11796: KYMMSENG - issue in mobile Good Return where once we edit the line item, the warehouse will become Null: 20240712- Request Boon to perform another testing as tested fine from support side. Muhammad Arif

11/07/2024

07:12 PM Production Ticket(ST) #12218 (Ticket Resolved): KYMMSENG - invoice cannot be canceled: Rashdan Hussin
07:03 PM Production Ticket(ST) #12218 (Support In Progress): KYMMSENG - invoice cannot be canceled: Rashdan Hussin
07:01 PM Production Ticket(ST) #12218 (Ticket Resolved): KYMMSENG - invoice cannot be canceled: @Cris Neoh MCC can help me check about this? The invoice cannot be canceled. It keeps loading when trying to cancel i... Rashdan Hussin
06:59 PM Production Ticket(ST) #12207 (Pending Client Verification): KYMMSENG - system set 5% for all product but mobile side show 6% and 5%: Rashdan Hussin
06:57 PM Production Ticket(ST) #12207 (Support In Progress): KYMMSENG - system set 5% for all product but mobile side show 6% and 5%: Rashdan Hussin
01:01 PM Production Ticket(ST) #12207 (Ticket Resolved): KYMMSENG - system set 5% for all product but mobile side show 6% and 5%: @Cris Neoh MCC hi, pls help me check about this promo code
system set 5% for all product but mobile side show 6% an... Rashdan Hussin
12:54 PM Production Ticket(ST) #12206 (Escalated to Level 3): KYMMSENG UAT - channel dropdown field in customer module does not display any data: Rashdan Hussin
12:51 PM Production Ticket(ST) #12206 (Support In Progress): KYMMSENG UAT - channel dropdown field in customer module does not display any data: Rashdan Hussin
12:51 PM Production Ticket(ST) #12206 (Ticket Resolved): KYMMSENG UAT - channel dropdown field in customer module does not display any data: I also found the following issues during my testing in UAT environment:
-unable to upload transaction from mobile
-... Rashdan Hussin
12:49 PM Production Ticket(ST) #12205 (Escalated to Level 3): KYMMSENG UAT - unable to upload transaction from mobile: Rashdan Hussin
12:45 PM Production Ticket(ST) #12205 (Support In Progress): KYMMSENG UAT - unable to upload transaction from mobile: Rashdan Hussin
12:45 PM Production Ticket(ST) #12205 (Ticket Resolved): KYMMSENG UAT - unable to upload transaction from mobile: I also found the following issues during my testing in UAT environment:
-unable to upload transaction from mobile
-... Rashdan Hussin
12:42 PM Production Ticket(ST) #12204 (Escalated to Level 3): KYMMSENG - customer created through customer import will not be qualified for the promotion: Rashdan Hussin
12:37 PM Production Ticket(ST) #12204 (Support In Progress): KYMMSENG - customer created through customer import will not be qualified for the promotion: Rashdan Hussin
12:36 PM Production Ticket(ST) #12204 (Ticket Resolved): KYMMSENG - customer created through customer import will not be qualified for the promotion: I have finished testing this and found the following issue:
-customer created through customer import will not be qu... Rashdan Hussin
12:25 PM Production Ticket(ST) #12203 (Escalated to Level 3): KYMMSENG - duplicate so no: Rashdan Hussin
12:18 PM Production Ticket(ST) #12203 (Support In Progress): KYMMSENG - duplicate so no: Rashdan Hussin
12:17 PM Production Ticket(ST) #12203 (Ticket Resolved): KYMMSENG - duplicate so no: @Cris Neoh MCC duplicate so no
pls help me check for this
!74981403-1f7a-4497-b6de-20363bb37d8c.jpg!
Rashdan Hussin
12:15 PM Production Ticket(ST) #12202 (Pending Client Feedback): KYMMSENG - Promotion Discount Amount and Percentage Not Tally: Based on this issue, we notice the master promotion % was changed from 40% to 8% from backend, (after salesman downlo... Rashdan Hussin
12:13 PM Production Ticket(ST) #12202 (Support In Progress): KYMMSENG - Promotion Discount Amount and Percentage Not Tally: Rashdan Hussin
12:13 PM Production Ticket(ST) #12202 (Ticket Resolved): KYMMSENG - Promotion Discount Amount and Percentage Not Tally: Promotion Discount Amount and Percentage Not Tally
Invoice No: INKSMS002606-240710, Product Code: 14008403 Rashdan Hussin
12:10 PM Production Ticket(ST) #12201 (Escalated to Level 3): KYMMSENG - The icon is missing Warehouse setup: Rashdan Hussin
12:08 PM Production Ticket(ST) #12201 (Support In Progress): KYMMSENG - The icon is missing Warehouse setup: Rashdan Hussin
12:05 PM Production Ticket(ST) #12201 (Ticket Resolved): KYMMSENG - The icon is missing Warehouse setup: Hi @Cris Neoh MCC The icon is missing Warehouse setup
!021b878c-63cc-4c20-9fa9-6242f85c2b30.jpg!
Rashdan Hussin
12:00 PM Production Ticket(ST) #12194 (Pending Client Feedback): KYMMSENG - item with discount percentage but no discount value: The issue details:
Invoice no: INKSMS002566-240708, Product: 14008517
- Initial finding, seems the issue come from ... Rashdan Hussin
11:51 AM Production Ticket(ST) #12194 (Support In Progress): KYMMSENG - item with discount percentage but no discount value: Rashdan Hussin

10/07/2024

09:15 AM Production Ticket(ST) #12194 (Ticket Resolved): KYMMSENG - item with discount percentage but no discount value: !WhatsApp%20Image%202024-07-09%20at%2012.28.34_492d1b6b.jpg!
Muhammed Azhar Mohamed Maideen
08:03 AM Production Ticket(ST) #12176: @Mcc Cris esr can't check back so detail in tab, it keeps crashing and show no porduct list when check back this so: Rashdan to follow with tech team Muhammad Arif
08:02 AM Production Ticket(ST) #12181 (Ticket Resolved): Suntory- @~Cris Neoh pls help to check about this, all customer setting is correct.: Muhammad Arif
08:01 AM Production Ticket(ST) #12184: KYMMSENG - i have separate sheet that duplicate dms code for same customer. pls help me delete or inactive the duplicate customers without transactions: Follow up with Cris whether to remove or not Muhammad Arif

09/07/2024

06:18 PM Production Ticket(ST) #12191 (Escalated to Level 3): SUNTORY - Customer Import Module Enhancement: Rashdan Hussin
06:11 PM Production Ticket(ST) #12191 (Support In Progress): SUNTORY - Customer Import Module Enhancement: Rashdan Hussin
06:11 PM Production Ticket(ST) #12191 (Escalated to Level 3): SUNTORY - Customer Import Module Enhancement: Hi @Jann Yap MCC regarding the customer import module, we found that many our client have multiple salesman for one c... Rashdan Hussin
11:47 AM Production Ticket(ST) #12184 (Pending Client Feedback): KYMMSENG - i have separate sheet that duplicate dms code for same customer. pls help me delete or inactive the duplicate customers without transactions: Hi @Mcc Cris , regarding to the duplicate customer, we will proceed to remove after office hours (6pm). The concern i... Muhammad Arif
11:45 AM Production Ticket(ST) #12184 (Support In Progress): KYMMSENG - i have separate sheet that duplicate dms code for same customer. pls help me delete or inactive the duplicate customers without transactions: Muhammad Arif
10:40 AM Production Ticket(ST) #12184 (Ticket Resolved): KYMMSENG - i have separate sheet that duplicate dms code for same customer. pls help me delete or inactive the duplicate customers without transactions: Muhammad Arif
10:34 AM Production Ticket(ST) #12181 (Pending Client Verification): Suntory- @~Cris Neoh pls help to check about this, all customer setting is correct.: Muhammad Arif
10:29 AM Production Ticket(ST) #12181 (Support In Progress): Suntory- @~Cris Neoh pls help to check about this, all customer setting is correct.: Muhammad Arif
09:35 AM Production Ticket(ST) #12181 (Ticket Resolved): Suntory- @~Cris Neoh pls help to check about this, all customer setting is correct.: !WhatsApp%20Image%202024-07-08%20at%2023.04.26_76558ef4.jpg!
!WhatsApp%20Image%202024-07-08%20at%2023.04.02_4ff2b62d... Muhammed Azhar Mohamed Maideen

08/07/2024

04:09 PM Production Ticket(ST) #12177 (Support In Progress): SUNTORY - load customer to preprod: - import have issue
- customer become duplicate
- due to import sp checking by tenant id Rashdan Hussin
01:42 PM Production Ticket(ST) #12177 (Ticket Resolved): SUNTORY - load customer to preprod: Hi Rashdan, can help load customer to preprod?
I have creared an organization for Massive Melaka
Login Details... Rashdan Hussin
10:59 AM Production Ticket(ST) #12176 (Escalated to Level 3): @Mcc Cris esr can't check back so detail in tab, it keeps crashing and show no porduct list when check back this so: https://app.clickup.com/t/9018039480/TK-672 Muhammad Arif
10:58 AM Production Ticket(ST) #12176 (Support In Progress): @Mcc Cris esr can't check back so detail in tab, it keeps crashing and show no porduct list when check back this so: Muhammad Arif
10:48 AM Production Ticket(ST) #12176 (Ticket Resolved): @Mcc Cris esr can't check back so detail in tab, it keeps crashing and show no porduct list when check back this so: Muhammad Arif

03/07/2024

10:07 PM Production Ticket(ST) #12145 (Ticket Resolved): SUNTORY - importing these customers into preprod environment: Rashdan Hussin
10:51 AM Production Ticket(ST) #12145 (Pending Client Verification): SUNTORY - importing these customers into preprod environment: Rashdan Hussin

02/07/2024

11:50 PM Production Ticket(ST) #12145 (Support In Progress): SUNTORY - importing these customers into preprod environment: Rashdan Hussin
05:39 PM Production Ticket(ST) #12145 (Ticket Resolved): SUNTORY - importing these customers into preprod environment: Hi team, anyone can help importing these customers into preprod environment?
As most of these customers have 2 sa... Rashdan Hussin
05:17 PM Production Ticket(ST) #12089: Suntory - CN not in DMS JUNE 2024 - 20240625.xlsx: Still no feedback from Suntory Muhammed Assyafiq Bin Ahmad Kamal
11:38 AM Production Ticket(ST) #12085 (Ticket Resolved): Suntory- Missing INV in detail: Muhammed Azhar Mohamed Maideen
09:55 AM Production Ticket(ST) #12085 (Support In Progress): Suntory- Missing INV in detail: Muhammed Azhar Mohamed Maideen
10:51 AM Production Ticket(ST) #12083 (Ticket Resolved): KYMMSENG - after create new customer from add Customer module, then salesman value empty: Muhammad Arif
10:50 AM Production Ticket(ST) #12063 (Ticket Resolved): KYMMSENG - duplicate INV for this: Muhammad Arif

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