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From 24/05/2024 to 22/06/2024

22/06/2024

09:23 PM 1.00 hour (Production Ticket(ST) #11932 (Ticket Resolved): KYMMSENG - the decimal place need to show 4)
the decimal place need to show 4 Rashdan Hussin

15/06/2024

10:55 PM 2.00 hours (Production Ticket(ST) #11918 (Ticket Resolved): KYMMSENG - face to same issue, missing disc amount)
face to same issue, missing disc amount Rashdan Hussin
10:51 PM 2.00 hours (Production Ticket(ST) #11971 (Ticket Resolved): KYMMSENG - Bec 14+1 Promotion no same with bulletin)
Bec 14+1 Promotion no same with bulletin Rashdan Hussin
10:48 PM 1.00 hour (Production Ticket(ST) #11974 (Ticket Resolved): KYMMSENG - In tap don't have buy 1 ctn - 5% offer)
In tap don't have buy 1 ctn - 5% offer Rashdan Hussin
10:45 PM 1.00 hour (Production Ticket(ST) #11911 (Ticket Resolved): KYMMSENG - there is no sales files from KS as well as DMS)
there is no sales files from KS as well as DMS Rashdan Hussin
10:40 PM 24.00 hours (Production Ticket(ST) #11973 (Ticket Resolved): KYMMSENG - cannot create customer)
cannot create customer Rashdan Hussin
10:35 PM 1.00 hour (Production Ticket(ST) #11910 (Ticket Resolved): KYMMSENG - keep on receiving multiple emails)
keep on receiving multiple emails Rashdan Hussin

14/06/2024

12:45 PM 2.00 hours (Production Ticket(ST) #11958 (Ticket Resolved): Kymmseng- Hi Team, need help import these customer into DMS for Kymm Seng as user encounter issue with Customer Import module (reported yesterday))
SP customer import overwritten Rashdan Hussin

10/06/2024

06:51 PM 1.00 hour (Production Ticket(ST) #11973 (Ticket Resolved): KYMMSENG - cannot create customer)
Latest try at production no issue. Rashdan Hussin
06:49 PM 2.00 hours (Production Ticket(ST) #11963 (Ticket Resolved): KYMMSENG - today header and detail amount no tally)
turned off the rounding at organization setup for kymmseng Rashdan Hussin
03:13 PM 2.00 hours (Production Ticket(ST) #11970 (Ticket Resolved): KYMMSENG - No promotion list)
Fix the sp customer import and reimport customer. Rashdan Hussin
03:01 PM 1.00 hour (Production Ticket(ST) #11975 (Ticket Resolved): 30165936 this customer no have product list)
price code set to NA Rashdan Hussin
02:51 PM 2.00 hours (Production Ticket(ST) #11972 (Ticket Resolved): KYMMSENG - customer is created manually in web but today it is missing)
modify SP customer import Rashdan Hussin

07/06/2024

12:34 PM 2.00 hours (Production Ticket(ST) #11953 (Ticket Resolved): Suntory- Morning team, user report missing promotion on both SO and invoice after SO approved, please help to check all the 6th June order and I'm getting user to provide 1 SO as sample)
support and simulation Muhammed Azhar Mohamed Maideen

05/06/2024

06:42 PM 1.00 hour (Production Ticket(ST) #11920 (Ticket Resolved): KYMMSENG - good return error)
duplicate customer branch. Rashdan Hussin

04/06/2024

06:37 PM 24.00 hours (Production Ticket(ST) #11643 (Ticket Resolved): SUNTORY - block certain URL in android enterprise)
Block all URL in firefox except kymmseng erp. Rashdan Hussin

01/06/2024

08:17 PM 4.00 hours (Production Ticket(ST) #11895 (Ticket Resolved): KYMMSENG - there are not tally between details and header data)
Invoice header amount that have promo not updated. Rashdan Hussin

31/05/2024

10:37 AM 4.00 hours (Production Ticket(ST) #11726 (Ticket Resolved): Suntory- @~Cris Neoh saleperson got feedback that when he enters order,he have selected discount, but after he upload the discount does not appear on the final invoice.)
support and stimulation Muhammed Azhar Mohamed Maideen

27/05/2024

06:28 PM 1.00 hour (Production Ticket(ST) #11822 (Ticket Resolved): KYMMSENG - duplicate items when export to ERP)
Joe code is overwritten by pipeline. Rashdan Hussin
06:25 PM 1.00 hour (Production Ticket(ST) #11812 (Ticket Resolved): KYMMSENG - sell in detail show blank in all transation)
Joe code is overwritten by pipeline. Rashdan Hussin
06:20 PM 1.00 hour (Production Ticket(ST) #11783 (Ticket Resolved): KYMMSENG - can't find the product code)
Issue with the product in datanory using old code while in ERP have new code. Rashdan Hussin

24/05/2024

12:05 AM 1.00 hour (Production Ticket(ST) #11815 (Ticket Resolved): KYMMSENG - This customer no have HE promotion)
Their promotion setup. Rashdan Hussin
 

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