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From 21/05/2024 to 19/06/2024

15/06/2024

11:10 PM Production Ticket(ST) #11796: KYMMSENG - issue in mobile Good Return where once we edit the line item, the warehouse will become Null
- Clickup status: Trial Rashdan Hussin
10:56 PM Production Ticket(ST) #11918 (Ticket Resolved): KYMMSENG - face to same issue, missing disc amount
Rashdan Hussin
10:55 PM Production Ticket(ST) #11918 (Pending Client Verification): KYMMSENG - face to same issue, missing disc amount
Rashdan Hussin
10:51 PM Production Ticket(ST) #11971 (Ticket Resolved): KYMMSENG - Bec 14+1 Promotion no same with bulletin
Rashdan Hussin
10:51 PM Production Ticket(ST) #11971 (Pending Client Verification): KYMMSENG - Bec 14+1 Promotion no same with bulletin
Rashdan Hussin
10:49 PM Production Ticket(ST) #11974 (Ticket Resolved): KYMMSENG - In tap don't have buy 1 ctn - 5% offer
Rashdan Hussin
10:48 PM Production Ticket(ST) #11974 (Pending Client Verification): KYMMSENG - In tap don't have buy 1 ctn - 5% offer
Rashdan Hussin
10:45 PM Production Ticket(ST) #11911 (Ticket Resolved): KYMMSENG - there is no sales files from KS as well as DMS
Rashdan Hussin
10:45 PM Production Ticket(ST) #11911 (Pending Client Verification): KYMMSENG - there is no sales files from KS as well as DMS
Rashdan Hussin
10:40 PM Production Ticket(ST) #11973 (Ticket Resolved): KYMMSENG - cannot create customer
Rashdan Hussin
10:40 PM Production Ticket(ST) #11973 (Pending Client Verification): KYMMSENG - cannot create customer
Rashdan Hussin
10:36 PM Production Ticket(ST) #11910 (Ticket Resolved): KYMMSENG - keep on receiving multiple emails
Rashdan Hussin
10:35 PM Production Ticket(ST) #11910 (Pending Client Verification): KYMMSENG - keep on receiving multiple emails
Rashdan Hussin
04:36 PM Production Ticket(ST) #11990 (Ticket Resolved): Suntory - Hi Team, user mentioned this sales order (SOSR03000198-240606) promotion is missing. Salesman got select promotion in tablet but when uploaded to web the promotion is missing.
Muhammad Arif
04:25 PM Production Ticket(ST) #11994 (Pending Client Feedback): HI Support team, please log this issue as Kymm Seng user report found decimal point on Inventory module
Muhammad Arif
04:24 PM Production Ticket(ST) #12002 (Ticket Resolved): Hi team, user mentioned that when salesman upload sales order from tablet, there are 8 items.
Muhammad Arif

14/06/2024

12:45 PM Production Ticket(ST) #11958 (Ticket Resolved): Kymmseng- Hi Team, need help import these customer into DMS for Kymm Seng as user encounter issue with Customer Import module (reported yesterday)
Rashdan Hussin

12/06/2024

04:11 PM Production Ticket(ST) #12002 (Pending Client Feedback): Hi team, user mentioned that when salesman upload sales order from tablet, there are 8 items.
Muhammad Arif
04:11 PM Production Ticket(ST) #12002 (Support In Progress): Hi team, user mentioned that when salesman upload sales order from tablet, there are 8 items.
Hi Joe, kindly help to check with user the step for this one Muhammad Arif
09:07 AM Production Ticket(ST) #12002 (Ticket Resolved): Hi team, user mentioned that when salesman upload sales order from tablet, there are 8 items.
!1.jpg!
before upload
!2.jpg!
!3.jpg!
After upload
[7:04 pm, 11/06/2024] Mcc Joe: Hi team, user mentioned th...
Muhammad Arif
04:10 PM Production Ticket(ST) #11990 (Pending Client Verification): Suntory - Hi Team, user mentioned this sales order (SOSR03000198-240606) promotion is missing. Salesman got select promotion in tablet but when uploaded to web the promotion is missing.
Muhammad Arif
04:09 PM Production Ticket(ST) #11990 (Support In Progress): Suntory - Hi Team, user mentioned this sales order (SOSR03000198-240606) promotion is missing. Salesman got select promotion in tablet but when uploaded to web the promotion is missing.
Muhammad Arif
09:03 AM Production Ticket(ST) #11994 (Support In Progress): HI Support team, please log this issue as Kymm Seng user report found decimal point on Inventory module
Muhammad Arif

11/06/2024

06:30 PM Production Ticket(ST) #11990: Suntory - Hi Team, user mentioned this sales order (SOSR03000198-240606) promotion is missing. Salesman got select promotion in tablet but when uploaded to web the promotion is missing.
--in di_table got promotion_ id
select * from di_mobile_txn_sales_orders where sales_orders_id= 'f2892860-81bb-45...
Muhammed Azhar Mohamed Maideen
06:29 PM Production Ticket(ST) #11990: Suntory - Hi Team, user mentioned this sales order (SOSR03000198-240606) promotion is missing. Salesman got select promotion in tablet but when uploaded to web the promotion is missing.
hi @~Cris Neoh , Based on our checking from our side, we notice that all the setup for this promotion related tot t... Muhammed Azhar Mohamed Maideen
10:37 AM Production Ticket(ST) #11990: Suntory - Hi Team, user mentioned this sales order (SOSR03000198-240606) promotion is missing. Salesman got select promotion in tablet but when uploaded to web the promotion is missing.
Waiting for user upload database Muhammed Azhar Mohamed Maideen
02:34 PM Production Ticket(ST) #11994 (Pending Client Feedback): HI Support team, please log this issue as Kymm Seng user report found decimal point on Inventory module
!a5eac8cc-06c3-4a66-912b-87730562a524.jpg!
Muhammad Arif

10/06/2024

06:51 PM Production Ticket(ST) #11973: KYMMSENG - cannot create customer
For create new customer issue, joe already test in production and got no issue anymore. He will verify with elaine re... Rashdan Hussin
06:49 PM Production Ticket(ST) #11963 (Ticket Resolved): KYMMSENG - today header and detail amount no tally
[18:46, 10/06/2024] Rashdan Hussin: Hi team, boon already turned off the rounding at organization setup for kymmseng
...
Rashdan Hussin
06:01 PM Production Ticket(ST) #11990 (Ticket Resolved): Suntory - Hi Team, user mentioned this sales order (SOSR03000198-240606) promotion is missing. Salesman got select promotion in tablet but when uploaded to web the promotion is missing.
Muhammed Azhar Mohamed Maideen
03:13 PM Production Ticket(ST) #11970 (Ticket Resolved): KYMMSENG - No promotion list
Rashdan Hussin
03:01 PM Production Ticket(ST) #11975 (Ticket Resolved): 30165936 this customer no have product list
Rashdan Hussin
02:51 PM Production Ticket(ST) #11972 (Ticket Resolved): KYMMSENG - customer is created manually in web but today it is missing
Rashdan Hussin

09/06/2024

10:03 PM Production Ticket(ST) #11963: KYMMSENG - today header and detail amount no tally
currently details is correct. Joe already requested user to follow details amount.
Plan: Joe will request datanory t...
Muhammad Arif
01:05 PM Production Ticket(ST) #11963 (Pending Client Verification): KYMMSENG - today header and detail amount no tally

select 850.50
+ 1540.85
+ 33.30
+ 350.75
+ 1030.55
+ 137.95
+ 850.50
SELECT * FROM
(
select h.invoice...
Muhammad Arif
02:29 PM Production Ticket(ST) #11936 (Ticket Resolved): @Mcc Cris pls help to check upload error
Muhammad Arif
02:28 PM Production Ticket(ST) #11938 (Ticket Resolved): @Mcc Cris pls help me check balance warehouse inventory. The qty available show 0 for all product brand
Muhammad Arif
02:24 PM Production Ticket(ST) #11947 (Ticket Resolved): Suntory- Hi Team, user did customer import to import 3 customers but only 1 customer is successfully imported.
Muhammad Arif
01:09 PM Production Ticket(ST) #11947 (Pending Client Verification): Suntory- Hi Team, user did customer import to import 3 customers but only 1 customer is successfully imported.
Muhammad Arif
01:06 PM Production Ticket(ST) #11947 (Escalated to Level 3): Suntory- Hi Team, user did customer import to import 3 customers but only 1 customer is successfully imported.
Muhammad Arif
01:05 PM Production Ticket(ST) #11947 (Support In Progress): Suntory- Hi Team, user did customer import to import 3 customers but only 1 customer is successfully imported.
Muhammad Arif
01:29 PM Production Ticket(ST) #11975 (Pending Client Verification): 30165936 this customer no have product list
Muhammad Arif
01:28 PM Production Ticket(ST) #11975 (Support In Progress): 30165936 this customer no have product list
Muhammad Arif
01:26 PM Production Ticket(ST) #11975 (Ticket Resolved): 30165936 this customer no have product list
Muhammad Arif
01:25 PM Production Ticket(ST) #11974 (Pending Client Feedback): KYMMSENG - In tap don't have buy 1 ctn - 5% offer
@~Jess Liew / @~YNWA kindly help to provide the promotion name Muhammad Arif
01:23 PM Production Ticket(ST) #11974 (Support In Progress): KYMMSENG - In tap don't have buy 1 ctn - 5% offer
Muhammad Arif
01:22 PM Production Ticket(ST) #11974 (Ticket Resolved): KYMMSENG - In tap don't have buy 1 ctn - 5% offer
Muhammad Arif
01:18 PM Production Ticket(ST) #11971 (Pending Client Feedback): KYMMSENG - Bec 14+1 Promotion no same with bulletin
bulletin promo issue - request Jim / Jess to check Muhammad Arif
01:18 PM Production Ticket(ST) #11971 (Support In Progress): KYMMSENG - Bec 14+1 Promotion no same with bulletin
Muhammad Arif
01:11 PM Production Ticket(ST) #11973 (Escalated to Level 3): KYMMSENG - cannot create customer
customer creation not function - (as tested, currently trial is working fine. plan to move customer creation from tri... Muhammad Arif
12:58 PM Production Ticket(ST) #11973 (Support In Progress): KYMMSENG - cannot create customer
customer creation not function - (as tested, currently trial is working fine. plan to move customer creation from tri... Muhammad Arif
01:10 PM Production Ticket(ST) #11958 (Pending Client Verification): Kymmseng- Hi Team, need help import these customer into DMS for Kymm Seng as user encounter issue with Customer Import module (reported yesterday)
Muhammad Arif
01:09 PM Production Ticket(ST) #11958 (Support In Progress): Kymmseng- Hi Team, need help import these customer into DMS for Kymm Seng as user encounter issue with Customer Import module (reported yesterday)
Muhammad Arif
01:01 PM Production Ticket(ST) #11972 (Pending Client Verification): KYMMSENG - customer is created manually in web but today it is missing
Muhammad Arif
12:57 PM Production Ticket(ST) #11970 (Pending Client Verification): KYMMSENG - No promotion list
Muhammad Arif

08/06/2024

07:26 PM Production Ticket(ST) #11973 (Ticket Resolved): KYMMSENG - cannot create customer
Hi team, user mentioned cannot create customer, can check on this first? Rashdan Hussin
07:17 PM Production Ticket(ST) #11972 (Support In Progress): KYMMSENG - customer is created manually in web but today it is missing
select * from customer where customer_name like '%solehah binti omar%'
select * from customer_at where customer_name...
Rashdan Hussin
07:09 PM Production Ticket(ST) #11972 (Ticket Resolved): KYMMSENG - customer is created manually in web but today it is missing
Hi Team, kymm seng report last week this customer is created manually in web but today it is missing. Please help to ... Rashdan Hussin
07:02 PM Production Ticket(ST) #11971 (Ticket Resolved): KYMMSENG - Bec 14+1 Promotion no same with bulletin
Bec 14+1 Promotion no same with bulletin
!3a7c0844-1187-47a5-8dc8-caf3429dba94.jpg!
Rashdan Hussin
06:56 PM Production Ticket(ST) #11970 (Support In Progress): KYMMSENG - No promotion list
select * from customer where customer_name like '%QNSA IKHLAS ENTERPRISE%'
--have two customer code
--user report f...
Rashdan Hussin
06:49 PM Production Ticket(ST) #11970 (Ticket Resolved): KYMMSENG - No promotion list
30168010 - QNSA IKHLAS ENTERPRISE
No promotion list
!36b22a4f-2651-4644-9875-c2ebc37eb6c7.jpg!
Rashdan Hussin
06:39 PM Production Ticket(ST) #11963 (Support In Progress): KYMMSENG - today header and detail amount no tally
select * from txn_invoice_history_header where invoice_no = 'INKSMS001218-240607'
--850.50
select * from txn_invo...
Rashdan Hussin

07/06/2024

06:41 PM Production Ticket(ST) #11963 (Ticket Resolved): KYMMSENG - today header and detail amount no tally
!WhatsApp%20Image%202024-06-07%20at%2018.40.13_3e08566a.jpg!
!WhatsApp%20Image%202024-06-07%20at%2018.40.13_fce8a944...
Muhammed Azhar Mohamed Maideen
02:57 PM Production Ticket(ST) #11958 (Ticket Resolved): Kymmseng- Hi Team, need help import these customer into DMS for Kymm Seng as user encounter issue with Customer Import module (reported yesterday)
Muhammed Azhar Mohamed Maideen
12:34 PM Production Ticket(ST) #11953 (Ticket Resolved): Suntory- Morning team, user report missing promotion on both SO and invoice after SO approved, please help to check all the 6th June order and I'm getting user to provide 1 SO as sample
Muhammed Azhar Mohamed Maideen
12:32 PM Production Ticket(ST) #11953 (Support In Progress): Suntory- Morning team, user report missing promotion on both SO and invoice after SO approved, please help to check all the 6th June order and I'm getting user to provide 1 SO as sample
Muhammed Azhar Mohamed Maideen
11:44 AM Production Ticket(ST) #11953: Suntory- Morning team, user report missing promotion on both SO and invoice after SO approved, please help to check all the 6th June order and I'm getting user to provide 1 SO as sample
Hi arif as we check from our side this report has been resolved previously but this is keep repeating again. develope... Muhammed Azhar Mohamed Maideen
09:16 AM Production Ticket(ST) #11953 (Ticket Resolved): Suntory- Morning team, user report missing promotion on both SO and invoice after SO approved, please help to check all the 6th June order and I'm getting user to provide 1 SO as sample
@Rashdan Hussin MCC please log issue
The issue is SR05 based on user feedback
Muhammed Azhar Mohamed Maideen

06/06/2024

06:29 PM Production Ticket(ST) #11947 (Ticket Resolved): Suntory- Hi Team, user did customer import to import 3 customers but only 1 customer is successfully imported.
Hi Team, user did customer import to import 3 customers but only 1 customer is successfully imported.
Validation s...
Muhammed Azhar Mohamed Maideen
10:31 AM Production Ticket(ST) #11938 (Pending Client Verification): @Mcc Cris pls help me check balance warehouse inventory. The qty available show 0 for all product brand
Muhammad Arif
10:29 AM Production Ticket(ST) #11938 (Support In Progress): @Mcc Cris pls help me check balance warehouse inventory. The qty available show 0 for all product brand
Muhammad Arif
10:29 AM Production Ticket(ST) #11938 (Ticket Resolved): @Mcc Cris pls help me check balance warehouse inventory. The qty available show 0 for all product brand
@Mcc Cris pls help me check balance warehouse inventory. The qty available show 0 for all product brand.
And bal for...
Muhammad Arif
10:22 AM Production Ticket(ST) #11936 (Pending Client Verification): @Mcc Cris pls help to check upload error
Muhammad Arif
10:20 AM Production Ticket(ST) #11936 (Support In Progress): @Mcc Cris pls help to check upload error
Muhammad Arif
10:20 AM Production Ticket(ST) #11936 (Ticket Resolved): @Mcc Cris pls help to check upload error
!suntory%201.jpg!
Muhammad Arif

05/06/2024

07:02 PM Production Ticket(ST) #11918 (Escalated to Level 3): KYMMSENG - face to same issue, missing disc amount
- Need to get update from tech team Rashdan Hussin
06:53 PM Production Ticket(ST) #11932 (Escalated to Level 3): KYMMSENG - the decimal place need to show 4
currently the fix is at mobile uat and requires new mobile release, for temporary fix, will recalculate the mprice fr... Rashdan Hussin
06:52 PM Production Ticket(ST) #11932 (Support In Progress): KYMMSENG - the decimal place need to show 4
Rashdan Hussin
06:47 PM Production Ticket(ST) #11932 (Ticket Resolved): KYMMSENG - the decimal place need to show 4
14006919
14006931
14007266
14007271
14008192
14008193
14008402
14008403
code above if can the decimal place n...
Rashdan Hussin
06:42 PM Production Ticket(ST) #11920 (Ticket Resolved): KYMMSENG - good return error
!d6612ab0-46b9-4d79-9faf-cde5e0994f67.jpg!
Rashdan Hussin
06:39 PM Production Ticket(ST) #11920 (Support In Progress): KYMMSENG - good return error
Rashdan Hussin

04/06/2024

06:53 PM Production Ticket(ST) #11920 (Ticket Resolved): KYMMSENG - good return error
good return error
refer to this no. GRKSMS000012-240604
Another issue reported during Good Return Approval @Rashdan...
Rashdan Hussin
06:42 PM Production Ticket(ST) #11918 (Support In Progress): KYMMSENG - face to same issue, missing disc amount
--//-----------------------------------------check invoices that having promo issues --------------------------------... Rashdan Hussin
06:41 PM Production Ticket(ST) #11918 (Ticket Resolved): KYMMSENG - face to same issue, missing disc amount
face to same issue, missing disc amount
Hi @Arif MCC @Rashdan Hussin the same issue happened for these yesterday inv...
Rashdan Hussin
06:37 PM Production Ticket(ST) #11643 (Ticket Resolved): SUNTORY - block certain URL in android enterprise
- Bernice already verify that user can only browse kymmseng erp in mozila firefox. Rashdan Hussin

03/06/2024

10:18 PM Production Ticket(ST) #11911 (Escalated to Level 3): KYMMSENG - there is no sales files from KS as well as DMS
Rashdan Hussin
10:17 PM Production Ticket(ST) #11911 (Support In Progress): KYMMSENG - there is no sales files from KS as well as DMS
Rashdan Hussin
10:16 PM Production Ticket(ST) #11911 (Ticket Resolved): KYMMSENG - there is no sales files from KS as well as DMS
Please be noted there is no sales files from KS as well as DMS
@Rashdan Hussin this is 2nd issue regarding integrati...
Rashdan Hussin
10:09 PM Production Ticket(ST) #11910 (Escalated to Level 3): KYMMSENG - keep on receiving multiple emails
Rashdan Hussin
10:09 PM Production Ticket(ST) #11910 (Support In Progress): KYMMSENG - keep on receiving multiple emails
Rashdan Hussin
10:08 PM Production Ticket(ST) #11910 (Ticket Resolved): KYMMSENG - keep on receiving multiple emails
@Cris Neoh MCC & @Joe MCC something wrong with integration engine . I keep on receiving multiple emails .
For past 2...
Rashdan Hussin

01/06/2024

08:17 PM Production Ticket(ST) #11895 (Ticket Resolved): KYMMSENG - there are not tally between details and header data
Rashdan Hussin
08:12 PM Production Ticket(ST) #11895 (Support In Progress): KYMMSENG - there are not tally between details and header data
Rashdan Hussin
08:12 PM Production Ticket(ST) #11895 (Ticket Resolved): KYMMSENG - there are not tally between details and header data
- hi support team, based on latest check with Kymm Seng we found there are not tally between details and header data ... Rashdan Hussin

31/05/2024

10:37 AM Production Ticket(ST) #11726 (Ticket Resolved): Suntory- @~Cris Neoh saleperson got feedback that when he enters order,he have selected discount, but after he upload the discount does not appear on the final invoice.
Muhammed Azhar Mohamed Maideen

29/05/2024

03:31 PM Production Ticket(ST) #11726 (Pending Client Verification): Suntory- @~Cris Neoh saleperson got feedback that when he enters order,he have selected discount, but after he upload the discount does not appear on the final invoice.
As I Checked in the clickup already deployed last week has to perform testing before inform to customer Muhammed Azhar Mohamed Maideen
03:10 PM Production Ticket(ST) #11726: Suntory- @~Cris Neoh saleperson got feedback that when he enters order,he have selected discount, but after he upload the discount does not appear on the final invoice.
As I Checked in the clickup already deployed last week has to perform testing before inform to customer Muhammed Azhar Mohamed Maideen
11:08 AM Production Ticket(ST) #11778 (Pending Client Feedback): KYMMSENG - CNY pack SKU when export to Distributor the qty invoice is not correct
pending suntory to provide the details Muhammad Arif

28/05/2024

09:15 AM Production Ticket(ST) #11643: SUNTORY - block certain URL in android enterprise
Dear Jim,
We already update policy for block all site access except Kymmseng ERP in Mozilla browser. For now, this...
Rashdan Hussin

27/05/2024

06:29 PM Production Ticket(ST) #11778: KYMMSENG - CNY pack SKU when export to Distributor the qty invoice is not correct
SAP issue. Their side need to chnage the conversion factor in SAP Rashdan Hussin
06:28 PM Production Ticket(ST) #11822 (Ticket Resolved): KYMMSENG - duplicate items when export to ERP
Rashdan Hussin
06:28 PM Production Ticket(ST) #11822 (Pending Client Verification): KYMMSENG - duplicate items when export to ERP
Rashdan Hussin
04:01 PM Production Ticket(ST) #11822 (Escalated to Level 3): KYMMSENG - duplicate items when export to ERP
Rashdan Hussin
04:00 PM Production Ticket(ST) #11822 (Support In Progress): KYMMSENG - duplicate items when export to ERP
Rashdan Hussin
09:20 AM Production Ticket(ST) #11822 (Ticket Resolved): KYMMSENG - duplicate items when export to ERP
@Joe MCC morning please help to check as Elaine report duplicate items when export to ERP, see if the same root cause... Rashdan Hussin
06:25 PM Production Ticket(ST) #11812 (Ticket Resolved): KYMMSENG - sell in detail show blank in all transation
Rashdan Hussin
06:25 PM Production Ticket(ST) #11812 (Pending Client Verification): KYMMSENG - sell in detail show blank in all transation
Rashdan Hussin
06:20 PM Production Ticket(ST) #11783 (Ticket Resolved): KYMMSENG - can't find the product code
Rashdan Hussin
06:20 PM Production Ticket(ST) #11783 (Pending Client Verification): KYMMSENG - can't find the product code
Rashdan Hussin
03:33 PM Production Ticket(ST) #11796 (Escalated to Level 3): KYMMSENG - issue in mobile Good Return where once we edit the line item, the warehouse will become Null
Rashdan Hussin
03:32 PM Production Ticket(ST) #11796 (Support In Progress): KYMMSENG - issue in mobile Good Return where once we edit the line item, the warehouse will become Null
Rashdan Hussin

26/05/2024

10:59 PM Production Ticket(ST) #11815 (Ticket Resolved): KYMMSENG - This customer no have HE promotion
Rashdan Hussin

25/05/2024

09:21 AM Production Ticket(ST) #11796: KYMMSENG - issue in mobile Good Return where once we edit the line item, the warehouse will become Null
- End shift.
- Handover to arif.
- Not yet checking.
Rashdan Hussin

24/05/2024

12:12 AM Production Ticket(ST) #11812 (Escalated to Level 3): KYMMSENG - sell in detail show blank in all transation
Rashdan Hussin
12:10 AM Production Ticket(ST) #11812 (Support In Progress): KYMMSENG - sell in detail show blank in all transation
Rashdan Hussin
03:19 PM Production Ticket(ST) #11812 (Ticket Resolved): KYMMSENG - sell in detail show blank in all transation
Hi, can help me check about this error?
today sell in detail show blank in all transation
!7108bfad-8af4-4264-926...
Rashdan Hussin
12:05 AM Production Ticket(ST) #11815 (Pending Client Verification): KYMMSENG - This customer no have HE promotion
[19:17, 24/05/2024] +60 17-987 8000: Hai lian is ws.
[19:17, 24/05/2024] +60 17-987 8000: They are selling HE?
[19:...
Rashdan Hussin
11:57 PM Production Ticket(ST) #11815 (Support In Progress): KYMMSENG - This customer no have HE promotion
Rashdan Hussin
06:24 PM Production Ticket(ST) #11815 (Ticket Resolved): KYMMSENG - This customer no have HE promotion
This customer no have HE promotion
!4b23dbe3-beba-47a3-8cf6-b754e2a900da.jpg!
Rashdan Hussin
12:20 PM Production Ticket(ST) #11783 (Escalated to Level 3): KYMMSENG - can't find the product code
- Issue with the product in datanory using old code while in ERP have new code. Rashdan Hussin
12:16 PM Production Ticket(ST) #11783 (Support In Progress): KYMMSENG - can't find the product code
Rashdan Hussin
10:06 AM Production Ticket(ST) #11796 (Ticket Resolved): KYMMSENG - issue in mobile Good Return where once we edit the line item, the warehouse will become Null
Hi team, we found this issue in mobile Good Return where once we edit the line item, the warehouse will become Null. ... Rashdan Hussin

23/05/2024

07:08 PM Production Ticket(ST) #11773 (Ticket Resolved): KYMMSENG - check this good return error
Rashdan Hussin
03:02 PM Production Ticket(ST) #11773 (Pending Client Verification): KYMMSENG - check this good return error
select * from txn_return_details x
left join txn_return_header h on x.return_id = h.return_id
left join produc...
Rashdan Hussin
02:45 PM Production Ticket(ST) #11773 (Support In Progress): KYMMSENG - check this good return error
Rashdan Hussin
03:05 PM Production Ticket(ST) #11783 (Ticket Resolved): KYMMSENG - can't find the product code
can't find the product code above in system
!7f81c470-9ba8-4dbc-ae20-765575104edd.jpg!
!a47da63b-3bce-4e52-9e4c-...
Rashdan Hussin
01:50 PM Production Ticket(ST) #11777 (Ticket Resolved): KYMMSENG - No have promotion list
Rashdan Hussin

22/05/2024

04:29 PM Production Ticket(ST) #11778 (Escalated to Level 3): KYMMSENG - CNY pack SKU when export to Distributor the qty invoice is not correct
Rashdan Hussin
04:28 PM Production Ticket(ST) #11778 (Support In Progress): KYMMSENG - CNY pack SKU when export to Distributor the qty invoice is not correct
Rashdan Hussin
04:27 PM Production Ticket(ST) #11778 (Pending Client Feedback): KYMMSENG - CNY pack SKU when export to Distributor the qty invoice is not correct
Hi @Rashdan Hussin pls log another issue for CNY pack SKU when export to Distributor the qty invoice is not correct, ... Rashdan Hussin
04:23 PM Production Ticket(ST) #11777 (Pending Client Verification): KYMMSENG - No have promotion list
select * from customer where customer_name like '%ONE GLORY ENTERPRISE%'
select * from product_item where item_code ...
Rashdan Hussin
04:18 PM Production Ticket(ST) #11777 (Support In Progress): KYMMSENG - No have promotion list
Rashdan Hussin
04:17 PM Production Ticket(ST) #11777 (Ticket Resolved): KYMMSENG - No have promotion list
No have promotion list
Rashdan Hussin
03:56 PM Production Ticket(ST) #11773 (Ticket Resolved): KYMMSENG - check this good return error
@Cris Neoh MCC pls help me check this good return error
@Rashdan Hussin this is the return number, L1 should ask use...
Rashdan Hussin

21/05/2024

09:27 PM Production Ticket(ST) #11770 (Ticket Resolved): KYMMSENG - Upload error
Rashdan Hussin
09:17 PM Production Ticket(ST) #11770 (Support In Progress): KYMMSENG - Upload error
Rashdan Hussin
09:17 PM Production Ticket(ST) #11770 (Ticket Resolved): KYMMSENG - Upload error
!70dd754e-7894-4c36-a327-1ecf8207ca6d.jpg!
User hit error when want to Upload.
Rashdan Hussin
09:14 PM Production Ticket(ST) #11769 (Ticket Resolved): KYMMSENG - cant upload
Rashdan Hussin
09:07 PM Production Ticket(ST) #11769 (Support In Progress): KYMMSENG - cant upload
Rashdan Hussin
09:07 PM Production Ticket(ST) #11769 (Ticket Resolved): KYMMSENG - cant upload
cant upload
!fc3b20d2-5c9a-4ce3-8fe4-baea09649d20.jpg!
- all user cannot do Upload and Upload database.
Rashdan Hussin
 

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