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From 04/07/2024 to 02/08/2024

01/08/2024

05:43 PM Production Ticket(ST) #11762 (Ticket Resolved): SNEKKU - why last visit shown 20/05/24 for 10T09, user MC5?
Move to clickup Rashdan Hussin
05:42 PM Production Ticket(ST) #11762 (Pending Client Verification): SNEKKU - why last visit shown 20/05/24 for 10T09, user MC5?
Rashdan Hussin
05:31 PM Production Ticket(ST) #11831 (Ticket Resolved): SNEKKU - picture for collection blur
Rashdan Hussin
05:30 PM Production Ticket(ST) #11831 (Pending Client Verification): SNEKKU - picture for collection blur
Rashdan Hussin

30/07/2024

09:40 AM Production Ticket(ST) #12245 (Ticket Resolved): Snekku- Hi @Azhar13 After download around 10min, the table disappear, tried 2 times already
Muhammed Azhar Mohamed Maideen
09:39 AM Production Ticket(ST) #11779 (Ticket Resolved): SNEKKU - any update for photo unable upload issue? as MC7 upload shown this
Muhammed Azhar Mohamed Maideen
09:37 AM Production Ticket(ST) #12010 (Ticket Resolved): Snekku- Hi @Azhar13 Why in24/012643 invoice history empty?
Muhammed Azhar Mohamed Maideen
09:35 AM Production Ticket(ST) #12267 (Ticket Resolved): Snekku- hi @~Jann Yap this caused mysoft wrong ya, as should be 5.33
Muhammed Azhar Mohamed Maideen

29/07/2024

12:14 PM Production Ticket(ST) #12244 (Ticket Resolved): Snekku- Hi @Azhar13, why sometimes not capture the chosen date?
Muhammed Azhar Mohamed Maideen
12:13 PM Production Ticket(ST) #12244 (Pending Client Verification): Snekku- Hi @Azhar13, why sometimes not capture the chosen date?
Muhammed Azhar Mohamed Maideen
09:45 AM Production Ticket(ST) #11780 (Ticket Resolved): Snekku- Hi @Azhar13 why like this ya
Muhammed Azhar Mohamed Maideen

26/07/2024

10:08 AM Production Ticket(ST) #12261 (Ticket Resolved): Snekku- hi @Azhar13 why SOMN3000540 unable approve?
Muhammed Azhar Mohamed Maideen
10:06 AM Production Ticket(ST) #12261 (Verification In Progress): Snekku- hi @Azhar13 why SOMN3000540 unable approve?
Muhammed Azhar Mohamed Maideen
10:06 AM Production Ticket(ST) #12261 (Ready for Verification): Snekku- hi @Azhar13 why SOMN3000540 unable approve?
Muhammed Azhar Mohamed Maideen

25/07/2024

11:06 AM Production Ticket(ST) #12267: Snekku- hi @~Jann Yap this caused mysoft wrong ya, as should be 5.33
https://app.clickup.com/t/86epx4bww Muhammed Azhar Mohamed Maideen

23/07/2024

04:41 PM Production Ticket(ST) #12245: Snekku- Hi @Azhar13 After download around 10min, the table disappear, tried 2 times already
https://app.clickup.com/t/86epwqjry Muhammed Azhar Mohamed Maideen
11:18 AM Production Ticket(ST) #12281 (Ticket Resolved): Snekku-hi @Azhar13 5L047 inv empty, user MC8, please assist
Muhammed Azhar Mohamed Maideen
10:16 AM Production Ticket(ST) #12281 (Pending Client Verification): Snekku-hi @Azhar13 5L047 inv empty, user MC8, please assist
Muhammed Azhar Mohamed Maideen
10:14 AM Production Ticket(ST) #12281 (Support In Progress): Snekku-hi @Azhar13 5L047 inv empty, user MC8, please assist
Muhammed Azhar Mohamed Maideen
10:05 AM Production Ticket(ST) #12281 (Ticket Resolved): Snekku-hi @Azhar13 5L047 inv empty, user MC8, please assist
!WhatsApp%20Image%202024-07-22%20at%2016.58.51_41417f69.jpg!
!WhatsApp%20Image%202024-07-22%20at%2016.58.51_67de289e...
Muhammed Azhar Mohamed Maideen
09:17 AM Production Ticket(ST) #12240 (Ticket Resolved): Snekku- hi @~Jann Yap CCMC5000006 help change to CCMC5000005, user not pending collection, thanks
Muhammad Arif
09:17 AM Production Ticket(ST) #12240 (Pending Client Verification): Snekku- hi @~Jann Yap CCMC5000006 help change to CCMC5000005, user not pending collection, thanks
Muhammad Arif
09:16 AM Production Ticket(ST) #12240 (Support In Progress): Snekku- hi @~Jann Yap CCMC5000006 help change to CCMC5000005, user not pending collection, thanks
Hi @~Leewei, to patch the collection number, kindly refer below steps:
Collection Number Patching:
1. Request use...
Muhammad Arif
09:15 AM Production Ticket(ST) #12257 (Ticket Resolved): Snekku- hi @~Jann Yap as per conversation just now, please help to change the collection number, thanks
Muhammad Arif
09:15 AM Production Ticket(ST) #12257 (Pending Client Verification): Snekku- hi @~Jann Yap as per conversation just now, please help to change the collection number, thanks
Muhammad Arif
09:13 AM Production Ticket(ST) #12257 (Support In Progress): Snekku- hi @~Jann Yap as per conversation just now, please help to change the collection number, thanks
Muhammad Arif
09:15 AM Production Ticket(ST) #11780 (Pending Client Verification): Snekku- Hi @Azhar13 why like this ya
Muhammed Azhar Mohamed Maideen
09:14 AM Production Ticket(ST) #11780 (Verification In Progress): Snekku- Hi @Azhar13 why like this ya
Muhammed Azhar Mohamed Maideen

22/07/2024

05:04 PM Production Ticket(ST) #11780 (Ready for Verification): Snekku- Hi @Azhar13 why like this ya
Muhammed Azhar Mohamed Maideen
12:18 PM Production Ticket(ST) #12267 (Pending Client Feedback): Snekku- hi @~Jann Yap this caused mysoft wrong ya, as should be 5.33
hi @~Leewei as we mentioned before ,the calculation is different between promotion discount and additional discount.... Rashdan Hussin
12:00 PM Production Ticket(ST) #12267 (Support In Progress): Snekku- hi @~Jann Yap this caused mysoft wrong ya, as should be 5.33
Rashdan Hussin

19/07/2024

06:39 PM Production Ticket(ST) #12267: Snekku- hi @~Jann Yap this caused mysoft wrong ya, as should be 5.33
Reqgarding this ticket, I had a conversation regarding the rounding issue I suspect this is related to this enquiry
...
Muhammed Azhar Mohamed Maideen
06:33 PM Production Ticket(ST) #12267 (Ticket Resolved): Snekku- hi @~Jann Yap this caused mysoft wrong ya, as should be 5.33
!WhatsApp%20Image%202024-07-19%20at%2013.39.45_f179ed40.jpg!
!WhatsApp%20Image%202024-07-19%20at%2013.40.12_56a5ad47...
Muhammed Azhar Mohamed Maideen
02:17 PM Production Ticket(ST) #12261 (Escalated to Level 3): Snekku- hi @Azhar13 why SOMN3000540 unable approve?
Muhammed Azhar Mohamed Maideen
02:14 PM Production Ticket(ST) #12261 (Support In Progress): Snekku- hi @Azhar13 why SOMN3000540 unable approve?
Muhammed Azhar Mohamed Maideen
11:59 AM Production Ticket(ST) #12261: Snekku- hi @Azhar13 why SOMN3000540 unable approve?
exec sp_executesql N' select d.[ord_dtl_id]
,d.[ord_hdr_id]
,d....
Muhammed Azhar Mohamed Maideen
10:12 AM Production Ticket(ST) #12261 (Ticket Resolved): Snekku- hi @Azhar13 why SOMN3000540 unable approve?
https://app.clickup.com/t/86epvug22 Muhammed Azhar Mohamed Maideen

18/07/2024

04:56 PM Production Ticket(ST) #12257 (Ticket Resolved): Snekku- hi @~Jann Yap as per conversation just now, please help to change the collection number, thanks
!WhatsApp%20Image%202024-07-18%20at%2012.11.19_e11a4ccd.jpg!
@Arif Ibrahim MCC can u assist on this?
Muhammed Azhar Mohamed Maideen
03:40 PM Production Ticket(ST) #12200 (Ticket Resolved): Snekku- hi @~Jann Yap help to check user ME3, as she inform done clear data and download, but her collection numbering still jump
Muhammed Azhar Mohamed Maideen
12:36 PM Production Ticket(ST) #12185 (Ticket Resolved): Snekku - Hi @Azhar13 Why here not include May invocie?
Muhammed Azhar Mohamed Maideen
09:36 AM Production Ticket(ST) #12185 (Pending Client Verification): Snekku - Hi @Azhar13 Why here not include May invocie?
Muhammed Azhar Mohamed Maideen
12:30 PM Production Ticket(ST) #12245 (Monitoring): Snekku- Hi @Azhar13 After download around 10min, the table disappear, tried 2 times already
Muhammed Azhar Mohamed Maideen

17/07/2024

05:55 PM Production Ticket(ST) #12185: Snekku - Hi @Azhar13 Why here not include May invocie?
As I checked shan you Patching process has to be done under mst_customer_aging_config aging from from 46--> 1
As t...
Muhammed Azhar Mohamed Maideen
05:46 PM Production Ticket(ST) #12245 (Pending Client Feedback): Snekku- Hi @Azhar13 After download around 10min, the table disappear, tried 2 times already
Muhammed Azhar Mohamed Maideen
05:46 PM Production Ticket(ST) #12245 (Support In Progress): Snekku- Hi @Azhar13 After download around 10min, the table disappear, tried 2 times already
Muhammed Azhar Mohamed Maideen
04:06 PM Production Ticket(ST) #12245: Snekku- Hi @Azhar13 After download around 10min, the table disappear, tried 2 times already
As we check from our side there is no issue all the app run smoothly without anu obsatacle
Already PM and had c...
Muhammed Azhar Mohamed Maideen
02:42 PM Production Ticket(ST) #11779: SNEKKU - any update for photo unable upload issue? as MC7 upload shown this
USER MS1
CUSTOMER 10814

Test Scenario 1
1) Edit customer Detail
2) insert photo
3) Upload the transact...
Muhammed Azhar Mohamed Maideen

16/07/2024

06:36 PM Production Ticket(ST) #12245: Snekku- Hi @Azhar13 After download around 10min, the table disappear, tried 2 times already
select * from sync_mobile_token where token_id= '21931380-5CFD-4BB1-A4A7-BB934A43318B' order by created_date desc
...
Muhammed Azhar Mohamed Maideen
06:33 PM Production Ticket(ST) #12245 (Ticket Resolved): Snekku- Hi @Azhar13 After download around 10min, the table disappear, tried 2 times already
Muhammed Azhar Mohamed Maideen
05:06 PM Production Ticket(ST) #12244 (Escalated to Level 3): Snekku- Hi @Azhar13, why sometimes not capture the chosen date?
Muhammed Azhar Mohamed Maideen
05:01 PM Production Ticket(ST) #12244 (Support In Progress): Snekku- Hi @Azhar13, why sometimes not capture the chosen date?
Muhammed Azhar Mohamed Maideen
05:00 PM Production Ticket(ST) #12244 (Ticket Resolved): Snekku- Hi @Azhar13, why sometimes not capture the chosen date?
Muhammed Azhar Mohamed Maideen
11:44 AM Production Ticket(ST) #12185: Snekku - Hi @Azhar13 Why here not include May invocie?
https://app.clickup.com/t/86eptadmw Muhammed Azhar Mohamed Maideen
09:30 AM Production Ticket(ST) #12240 (Ticket Resolved): Snekku- hi @~Jann Yap CCMC5000006 help change to CCMC5000005, user not pending collection, thanks
Muhammed Azhar Mohamed Maideen
09:13 AM Production Ticket(ST) #12078 (Ticket Resolved): Snekku - Hi @Azhar13 why not follow time sequence ya
Muhammed Azhar Mohamed Maideen

15/07/2024

06:54 PM Production Ticket(ST) #11780: Snekku- Hi @Azhar13 why like this ya
As we tested in the trial environment, a new promotion was created for this ticket. However, we found that the promot... Muhammed Azhar Mohamed Maideen
12:00 PM Production Ticket(ST) #12078 (Pending Client Verification): Snekku - Hi @Azhar13 why not follow time sequence ya
Muhammed Azhar Mohamed Maideen

12/07/2024

06:24 PM Production Ticket(ST) #12200: Snekku- hi @~Jann Yap help to check user ME3, as she inform done clear data and download, but her collection numbering still jump
jann, u got any method can check whether user got clear data?
we checked based on their uploaded database
pleas...
Muhammed Azhar Mohamed Maideen
02:58 PM Production Ticket(ST) #12200 (Pending Client Verification): Snekku- hi @~Jann Yap help to check user ME3, as she inform done clear data and download, but her collection numbering still jump
As we check with miss jann we notice that the user has not clear the data
Muhammed Azhar Mohamed Maideen
02:55 PM Production Ticket(ST) #12200 (Support In Progress): Snekku- hi @~Jann Yap help to check user ME3, as she inform done clear data and download, but her collection numbering still jump
Muhammed Azhar Mohamed Maideen
06:05 PM Production Ticket(ST) #12189 (Ticket Resolved): Snekku-Hi @Azhar13 Why got negative
Muhammed Azhar Mohamed Maideen
06:02 PM Production Ticket(ST) #12189 (Support In Progress): Snekku-Hi @Azhar13 Why got negative
Muhammed Azhar Mohamed Maideen
09:17 AM Production Ticket(ST) #12189: Snekku-Hi @Azhar13 Why got negative
this ticket already pathched sign the credit note is overpaid
select * from customer where customer_id= '766DFF7E5...
Muhammed Azhar Mohamed Maideen
06:01 PM Production Ticket(ST) #12222 (Ticket Resolved): Snekku - hi @Azhar13 , CCME2000065 why cannot amend ya? as user wrong key in amount received should be 1817.64 instead of 1817.04
Muhammed Azhar Mohamed Maideen
04:10 PM Production Ticket(ST) #12222 (Pending Client Verification): Snekku - hi @Azhar13 , CCME2000065 why cannot amend ya? as user wrong key in amount received should be 1817.64 instead of 1817.04
Muhammed Azhar Mohamed Maideen
03:36 PM Production Ticket(ST) #12222 (Support In Progress): Snekku - hi @Azhar13 , CCME2000065 why cannot amend ya? as user wrong key in amount received should be 1817.64 instead of 1817.04
Muhammed Azhar Mohamed Maideen
02:52 PM Production Ticket(ST) #12222 (Ticket Resolved): Snekku - hi @Azhar13 , CCME2000065 why cannot amend ya? as user wrong key in amount received should be 1817.64 instead of 1817.04
!WhatsApp%20Image%202024-07-12%20at%2009.56.36_4e82fdcf.jpg!
Muhammed Azhar Mohamed Maideen
03:34 PM Production Ticket(ST) #12010: Snekku- Hi @Azhar13 Why in24/012643 invoice history empty?
Clickup
hi @Shu Ern ,
I performed the simulation on the trial version (Latest) and pointed it to the productio...
Muhammed Azhar Mohamed Maideen
03:12 PM Production Ticket(ST) #12078: Snekku - Hi @Azhar13 why not follow time sequence ya
!WhatsApp%20Image%202024-07-12%20at%2015.13.45_e438863a.jpg!
Muhammed Azhar Mohamed Maideen
09:23 AM Production Ticket(ST) #11779 (Support In Progress): SNEKKU - any update for photo unable upload issue? as MC7 upload shown this
Muhammed Azhar Mohamed Maideen
09:23 AM Production Ticket(ST) #11779: SNEKKU - any update for photo unable upload issue? as MC7 upload shown this
as in the click up they could not
As given the replication test, no issue found at developer side.
Have to re...
Muhammed Azhar Mohamed Maideen

11/07/2024

05:50 PM Production Ticket(ST) #12200: Snekku- hi @~Jann Yap help to check user ME3, as she inform done clear data and download, but her collection numbering still jump
select * from sync_mobile_token where login_id= 'me3' order by created_date desc--> i notice that user still use the... Muhammed Azhar Mohamed Maideen
12:01 PM Production Ticket(ST) #12200 (Ticket Resolved): Snekku- hi @~Jann Yap help to check user ME3, as she inform done clear data and download, but her collection numbering still jump
!WhatsApp%20Image%202024-07-11%20at%2009.42.10_133932dc.jpg!
Muhammed Azhar Mohamed Maideen

10/07/2024

06:07 PM Production Ticket(ST) #12189: Snekku-Hi @Azhar13 Why got negative
select updated_by,created_by,* from txn_invoice_history_header where invoice_id='EC4BCC3BC42D432A849E1EB58A61AD63'
s...
Muhammed Azhar Mohamed Maideen
11:05 AM Production Ticket(ST) #12188 (Ticket Resolved): Snekku- Hi @Azhar13 5j034 why unable key in ya
Muhammed Azhar Mohamed Maideen
10:42 AM Production Ticket(ST) #12188 (Pending Client Feedback): Snekku- Hi @Azhar13 5j034 why unable key in ya
hi @~Leewei As we check with our team, the user entered a collection type of cheque for the amount of 18,932.16 and ... Muhammed Azhar Mohamed Maideen
10:42 AM Production Ticket(ST) #12188 (Support In Progress): Snekku- Hi @Azhar13 5j034 why unable key in ya
Muhammed Azhar Mohamed Maideen
09:16 AM Production Ticket(ST) #11977 (Ticket Resolved): Snekku- Display collection amount ( exclude the Credit Note amount)
Muhammed Azhar Mohamed Maideen

09/07/2024

07:07 PM Production Ticket(ST) #11977 (Pending Client Verification): Snekku- Display collection amount ( exclude the Credit Note amount)
Muhammed Azhar Mohamed Maideen
06:50 PM Production Ticket(ST) #11977: Snekku- Display collection amount ( exclude the Credit Note amount)
https://app.clickup.com/t/9018039480/TK-66
As I checked with shu ern Miss jann created new click up on this issue ...
Muhammed Azhar Mohamed Maideen
06:48 PM Production Ticket(ST) #12185 (Escalated to Level 3): Snekku - Hi @Azhar13 Why here not include May invocie?
Muhammed Azhar Mohamed Maideen
06:28 PM Production Ticket(ST) #12185: Snekku - Hi @Azhar13 Why here not include May invocie?

Exec sp_sync_download_invoice '1','','10000','62FC1A0E-C268-4703-9919-FFE85AA9BDED','N'-- admin on behalf MS3
...
Muhammed Azhar Mohamed Maideen
01:37 PM Production Ticket(ST) #12185 (Support In Progress): Snekku - Hi @Azhar13 Why here not include May invocie?
Muhammed Azhar Mohamed Maideen
12:24 PM Production Ticket(ST) #12185 (Ticket Resolved): Snekku - Hi @Azhar13 Why here not include May invocie?
!WhatsApp%20Image%202024-07-09%20at%2007.56.02_1c6605ba.jpg!
!WhatsApp%20Image%202024-07-09%20at%2007.56.39_0f980d8c...
Muhammed Azhar Mohamed Maideen
05:53 PM Production Ticket(ST) #12189: Snekku-Hi @Azhar13 Why got negative
have to patch collection header in the actual
by default fixed in the version .5
have to insert in the Doc_no...
Muhammed Azhar Mohamed Maideen
05:44 PM Production Ticket(ST) #12189 (Ticket Resolved): Snekku-Hi @Azhar13 Why got negative
Muhammed Azhar Mohamed Maideen
05:51 PM Production Ticket(ST) #12182 (Ticket Resolved): Snekku-Hi @Azhar13 please help to amend CCME1000039, acc missed out, thanks
Rashdan Hussin
05:17 PM Production Ticket(ST) #12182 (Pending Client Verification): Snekku-Hi @Azhar13 please help to amend CCME1000039, acc missed out, thanks
select * from txn_invoice_history_header where invoice_no = 'IN24/011836'
select * from txn_invoice_history_header w...
Rashdan Hussin
05:12 PM Production Ticket(ST) #12182 (Support In Progress): Snekku-Hi @Azhar13 please help to amend CCME1000039, acc missed out, thanks
Rashdan Hussin
01:43 PM Production Ticket(ST) #12182: Snekku-Hi @Azhar13 please help to amend CCME1000039, acc missed out, thanks
[[]] Muhammed Azhar Mohamed Maideen
10:04 AM Production Ticket(ST) #12182 (Ticket Resolved): Snekku-Hi @Azhar13 please help to amend CCME1000039, acc missed out, thanks
Muhammed Azhar Mohamed Maideen
05:40 PM Production Ticket(ST) #12188 (Ticket Resolved): Snekku- Hi @Azhar13 5j034 why unable key in ya
!WhatsApp%20Image%202024-07-09%20at%2012.57.08_ee409785.jpg!
!WhatsApp%20Image%202024-07-09%20at%2012.56.52_bfa9d621...
Muhammed Azhar Mohamed Maideen
01:42 PM Production Ticket(ST) #11995 (Ticket Resolved): Snekku - hi @Azhar13 jump collection number again CCMC9000018 / 20 CCME5000008 / 10 CCMN5000036 / 38
Muhammed Azhar Mohamed Maideen

05/07/2024

06:11 PM Production Ticket(ST) #12078: Snekku - Hi @Azhar13 why not follow time sequence ya
Click up status : trail need to do testing from my side Muhammed Azhar Mohamed Maideen
11:20 AM Production Ticket(ST) #11587: Hi datanory team,may I know salesman how to know their last collection number for the month?
[11:17, 05/07/2024] Rashdan Hussin: https://app.clickup.com/t/86ep8a0ue
Hi morning shuern. May i know how do can i f...
Rashdan Hussin

04/07/2024

09:04 AM Production Ticket(ST) #12010: Snekku- Hi @Azhar13 Why in24/012643 invoice history empty?
I perform the simulation on trial(Latest) and point to production server
The download time is less than 10 minutes...
Muhammed Azhar Mohamed Maideen
 

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