Activity
From 25/06/2024 to 24/07/2024
23/07/2024
- 04:41 PM Production Ticket(ST) #12245: Snekku- Hi @Azhar13 After download around 10min, the table disappear, tried 2 times already
- https://app.clickup.com/t/86epwqjry
- 11:18 AM Production Ticket(ST) #12281 (Ticket Resolved): Snekku-hi @Azhar13 5L047 inv empty, user MC8, please assist
- 10:16 AM Production Ticket(ST) #12281 (Pending Client Verification): Snekku-hi @Azhar13 5L047 inv empty, user MC8, please assist
- 10:14 AM Production Ticket(ST) #12281 (Support In Progress): Snekku-hi @Azhar13 5L047 inv empty, user MC8, please assist
- 10:05 AM Production Ticket(ST) #12281 (Ticket Resolved): Snekku-hi @Azhar13 5L047 inv empty, user MC8, please assist
- !WhatsApp%20Image%202024-07-22%20at%2016.58.51_41417f69.jpg!
!WhatsApp%20Image%202024-07-22%20at%2016.58.51_67de289e... - 09:17 AM Production Ticket(ST) #12240 (Ticket Resolved): Snekku- hi @~Jann Yap CCMC5000006 help change to CCMC5000005, user not pending collection, thanks
- 09:17 AM Production Ticket(ST) #12240 (Pending Client Verification): Snekku- hi @~Jann Yap CCMC5000006 help change to CCMC5000005, user not pending collection, thanks
- 09:16 AM Production Ticket(ST) #12240 (Support In Progress): Snekku- hi @~Jann Yap CCMC5000006 help change to CCMC5000005, user not pending collection, thanks
- Hi @~Leewei, to patch the collection number, kindly refer below steps:
Collection Number Patching:
1. Request use... - 09:15 AM Production Ticket(ST) #12257 (Ticket Resolved): Snekku- hi @~Jann Yap as per conversation just now, please help to change the collection number, thanks
- 09:15 AM Production Ticket(ST) #12257 (Pending Client Verification): Snekku- hi @~Jann Yap as per conversation just now, please help to change the collection number, thanks
- 09:13 AM Production Ticket(ST) #12257 (Support In Progress): Snekku- hi @~Jann Yap as per conversation just now, please help to change the collection number, thanks
- 09:15 AM Production Ticket(ST) #11780 (Pending Client Verification): Snekku- Hi @Azhar13 why like this ya
- 09:14 AM Production Ticket(ST) #11780 (Verification In Progress): Snekku- Hi @Azhar13 why like this ya
22/07/2024
- 05:04 PM Production Ticket(ST) #11780 (Ready for Verification): Snekku- Hi @Azhar13 why like this ya
- 12:18 PM Production Ticket(ST) #12267 (Pending Client Feedback): Snekku- hi @~Jann Yap this caused mysoft wrong ya, as should be 5.33
- hi @~Leewei as we mentioned before ,the calculation is different between promotion discount and additional discount....
- 12:00 PM Production Ticket(ST) #12267 (Support In Progress): Snekku- hi @~Jann Yap this caused mysoft wrong ya, as should be 5.33
19/07/2024
- 06:39 PM Production Ticket(ST) #12267: Snekku- hi @~Jann Yap this caused mysoft wrong ya, as should be 5.33
- Reqgarding this ticket, I had a conversation regarding the rounding issue I suspect this is related to this enquiry
... - 06:33 PM Production Ticket(ST) #12267 (Ticket Resolved): Snekku- hi @~Jann Yap this caused mysoft wrong ya, as should be 5.33
- !WhatsApp%20Image%202024-07-19%20at%2013.39.45_f179ed40.jpg!
!WhatsApp%20Image%202024-07-19%20at%2013.40.12_56a5ad47... - 02:17 PM Production Ticket(ST) #12261 (Escalated to Level 3): Snekku- hi @Azhar13 why SOMN3000540 unable approve?
- 02:14 PM Production Ticket(ST) #12261 (Support In Progress): Snekku- hi @Azhar13 why SOMN3000540 unable approve?
- 11:59 AM Production Ticket(ST) #12261: Snekku- hi @Azhar13 why SOMN3000540 unable approve?
- exec sp_executesql N' select d.[ord_dtl_id]
,d.[ord_hdr_id]
,d.... - 10:12 AM Production Ticket(ST) #12261 (Ticket Resolved): Snekku- hi @Azhar13 why SOMN3000540 unable approve?
- https://app.clickup.com/t/86epvug22
18/07/2024
- 04:56 PM Production Ticket(ST) #12257 (Ticket Resolved): Snekku- hi @~Jann Yap as per conversation just now, please help to change the collection number, thanks
- !WhatsApp%20Image%202024-07-18%20at%2012.11.19_e11a4ccd.jpg!
@Arif Ibrahim MCC can u assist on this? - 03:40 PM Production Ticket(ST) #12200 (Ticket Resolved): Snekku- hi @~Jann Yap help to check user ME3, as she inform done clear data and download, but her collection numbering still jump
- 12:36 PM Production Ticket(ST) #12185 (Ticket Resolved): Snekku - Hi @Azhar13 Why here not include May invocie?
- 09:36 AM Production Ticket(ST) #12185 (Pending Client Verification): Snekku - Hi @Azhar13 Why here not include May invocie?
- 12:30 PM Production Ticket(ST) #12245 (Monitoring): Snekku- Hi @Azhar13 After download around 10min, the table disappear, tried 2 times already
17/07/2024
- 05:55 PM Production Ticket(ST) #12185: Snekku - Hi @Azhar13 Why here not include May invocie?
- As I checked shan you Patching process has to be done under mst_customer_aging_config aging from from 46--> 1
As t... - 05:46 PM Production Ticket(ST) #12245 (Pending Client Feedback): Snekku- Hi @Azhar13 After download around 10min, the table disappear, tried 2 times already
- 05:46 PM Production Ticket(ST) #12245 (Support In Progress): Snekku- Hi @Azhar13 After download around 10min, the table disappear, tried 2 times already
- 04:06 PM Production Ticket(ST) #12245: Snekku- Hi @Azhar13 After download around 10min, the table disappear, tried 2 times already
- As we check from our side there is no issue all the app run smoothly without anu obsatacle
Already PM and had c... - 02:42 PM Production Ticket(ST) #11779: SNEKKU - any update for photo unable upload issue? as MC7 upload shown this
- USER MS1
CUSTOMER 10814
Test Scenario 1
1) Edit customer Detail
2) insert photo
3) Upload the transact...
16/07/2024
- 06:36 PM Production Ticket(ST) #12245: Snekku- Hi @Azhar13 After download around 10min, the table disappear, tried 2 times already
- select * from sync_mobile_token where token_id= '21931380-5CFD-4BB1-A4A7-BB934A43318B' order by created_date desc
... - 06:33 PM Production Ticket(ST) #12245 (Ticket Resolved): Snekku- Hi @Azhar13 After download around 10min, the table disappear, tried 2 times already
- 05:06 PM Production Ticket(ST) #12244 (Escalated to Level 3): Snekku- Hi @Azhar13, why sometimes not capture the chosen date?
- 05:01 PM Production Ticket(ST) #12244 (Support In Progress): Snekku- Hi @Azhar13, why sometimes not capture the chosen date?
- 05:00 PM Production Ticket(ST) #12244 (Ticket Resolved): Snekku- Hi @Azhar13, why sometimes not capture the chosen date?
- 11:44 AM Production Ticket(ST) #12185: Snekku - Hi @Azhar13 Why here not include May invocie?
- https://app.clickup.com/t/86eptadmw
- 09:30 AM Production Ticket(ST) #12240 (Ticket Resolved): Snekku- hi @~Jann Yap CCMC5000006 help change to CCMC5000005, user not pending collection, thanks
- 09:13 AM Production Ticket(ST) #12078 (Ticket Resolved): Snekku - Hi @Azhar13 why not follow time sequence ya
15/07/2024
- 06:54 PM Production Ticket(ST) #11780: Snekku- Hi @Azhar13 why like this ya
- As we tested in the trial environment, a new promotion was created for this ticket. However, we found that the promot...
- 12:00 PM Production Ticket(ST) #12078 (Pending Client Verification): Snekku - Hi @Azhar13 why not follow time sequence ya
12/07/2024
- 06:24 PM Production Ticket(ST) #12200: Snekku- hi @~Jann Yap help to check user ME3, as she inform done clear data and download, but her collection numbering still jump
- jann, u got any method can check whether user got clear data?
we checked based on their uploaded database
pleas... - 02:58 PM Production Ticket(ST) #12200 (Pending Client Verification): Snekku- hi @~Jann Yap help to check user ME3, as she inform done clear data and download, but her collection numbering still jump
- As we check with miss jann we notice that the user has not clear the data
- 02:55 PM Production Ticket(ST) #12200 (Support In Progress): Snekku- hi @~Jann Yap help to check user ME3, as she inform done clear data and download, but her collection numbering still jump
- 06:05 PM Production Ticket(ST) #12189 (Ticket Resolved): Snekku-Hi @Azhar13 Why got negative
- 06:02 PM Production Ticket(ST) #12189 (Support In Progress): Snekku-Hi @Azhar13 Why got negative
- 09:17 AM Production Ticket(ST) #12189: Snekku-Hi @Azhar13 Why got negative
- this ticket already pathched sign the credit note is overpaid
select * from customer where customer_id= '766DFF7E5... - 06:01 PM Production Ticket(ST) #12222 (Ticket Resolved): Snekku - hi @Azhar13 , CCME2000065 why cannot amend ya? as user wrong key in amount received should be 1817.64 instead of 1817.04
- 04:10 PM Production Ticket(ST) #12222 (Pending Client Verification): Snekku - hi @Azhar13 , CCME2000065 why cannot amend ya? as user wrong key in amount received should be 1817.64 instead of 1817.04
- 03:36 PM Production Ticket(ST) #12222 (Support In Progress): Snekku - hi @Azhar13 , CCME2000065 why cannot amend ya? as user wrong key in amount received should be 1817.64 instead of 1817.04
- 02:52 PM Production Ticket(ST) #12222 (Ticket Resolved): Snekku - hi @Azhar13 , CCME2000065 why cannot amend ya? as user wrong key in amount received should be 1817.64 instead of 1817.04
- !WhatsApp%20Image%202024-07-12%20at%2009.56.36_4e82fdcf.jpg!
- 03:34 PM Production Ticket(ST) #12010: Snekku- Hi @Azhar13 Why in24/012643 invoice history empty?
- Clickup
hi @Shu Ern ,
I performed the simulation on the trial version (Latest) and pointed it to the productio... - 03:12 PM Production Ticket(ST) #12078: Snekku - Hi @Azhar13 why not follow time sequence ya
- !WhatsApp%20Image%202024-07-12%20at%2015.13.45_e438863a.jpg!
- 09:23 AM Production Ticket(ST) #11779 (Support In Progress): SNEKKU - any update for photo unable upload issue? as MC7 upload shown this
- 09:23 AM Production Ticket(ST) #11779: SNEKKU - any update for photo unable upload issue? as MC7 upload shown this
- as in the click up they could not
As given the replication test, no issue found at developer side.
Have to re...
11/07/2024
- 05:50 PM Production Ticket(ST) #12200: Snekku- hi @~Jann Yap help to check user ME3, as she inform done clear data and download, but her collection numbering still jump
- select * from sync_mobile_token where login_id= 'me3' order by created_date desc--> i notice that user still use the...
- 12:01 PM Production Ticket(ST) #12200 (Ticket Resolved): Snekku- hi @~Jann Yap help to check user ME3, as she inform done clear data and download, but her collection numbering still jump
- !WhatsApp%20Image%202024-07-11%20at%2009.42.10_133932dc.jpg!
10/07/2024
- 06:07 PM Production Ticket(ST) #12189: Snekku-Hi @Azhar13 Why got negative
- select updated_by,created_by,* from txn_invoice_history_header where invoice_id='EC4BCC3BC42D432A849E1EB58A61AD63'
s... - 11:05 AM Production Ticket(ST) #12188 (Ticket Resolved): Snekku- Hi @Azhar13 5j034 why unable key in ya
- 10:42 AM Production Ticket(ST) #12188 (Pending Client Feedback): Snekku- Hi @Azhar13 5j034 why unable key in ya
- hi @~Leewei As we check with our team, the user entered a collection type of cheque for the amount of 18,932.16 and ...
- 10:42 AM Production Ticket(ST) #12188 (Support In Progress): Snekku- Hi @Azhar13 5j034 why unable key in ya
- 09:16 AM Production Ticket(ST) #11977 (Ticket Resolved): Snekku- Display collection amount ( exclude the Credit Note amount)
09/07/2024
- 07:07 PM Production Ticket(ST) #11977 (Pending Client Verification): Snekku- Display collection amount ( exclude the Credit Note amount)
- 06:50 PM Production Ticket(ST) #11977: Snekku- Display collection amount ( exclude the Credit Note amount)
- https://app.clickup.com/t/9018039480/TK-66
As I checked with shu ern Miss jann created new click up on this issue ... - 06:48 PM Production Ticket(ST) #12185 (Escalated to Level 3): Snekku - Hi @Azhar13 Why here not include May invocie?
- 06:28 PM Production Ticket(ST) #12185: Snekku - Hi @Azhar13 Why here not include May invocie?
Exec sp_sync_download_invoice '1','','10000','62FC1A0E-C268-4703-9919-FFE85AA9BDED','N'-- admin on behalf MS3
...- 01:37 PM Production Ticket(ST) #12185 (Support In Progress): Snekku - Hi @Azhar13 Why here not include May invocie?
- 12:24 PM Production Ticket(ST) #12185 (Ticket Resolved): Snekku - Hi @Azhar13 Why here not include May invocie?
- !WhatsApp%20Image%202024-07-09%20at%2007.56.02_1c6605ba.jpg!
!WhatsApp%20Image%202024-07-09%20at%2007.56.39_0f980d8c... - 05:53 PM Production Ticket(ST) #12189: Snekku-Hi @Azhar13 Why got negative
- have to patch collection header in the actual
by default fixed in the version .5
have to insert in the Doc_no... - 05:44 PM Production Ticket(ST) #12189 (Ticket Resolved): Snekku-Hi @Azhar13 Why got negative
- 05:51 PM Production Ticket(ST) #12182 (Ticket Resolved): Snekku-Hi @Azhar13 please help to amend CCME1000039, acc missed out, thanks
- 05:17 PM Production Ticket(ST) #12182 (Pending Client Verification): Snekku-Hi @Azhar13 please help to amend CCME1000039, acc missed out, thanks
- select * from txn_invoice_history_header where invoice_no = 'IN24/011836'
select * from txn_invoice_history_header w... - 05:12 PM Production Ticket(ST) #12182 (Support In Progress): Snekku-Hi @Azhar13 please help to amend CCME1000039, acc missed out, thanks
- 01:43 PM Production Ticket(ST) #12182: Snekku-Hi @Azhar13 please help to amend CCME1000039, acc missed out, thanks
- [[]]
- 10:04 AM Production Ticket(ST) #12182 (Ticket Resolved): Snekku-Hi @Azhar13 please help to amend CCME1000039, acc missed out, thanks
- 05:40 PM Production Ticket(ST) #12188 (Ticket Resolved): Snekku- Hi @Azhar13 5j034 why unable key in ya
- !WhatsApp%20Image%202024-07-09%20at%2012.57.08_ee409785.jpg!
!WhatsApp%20Image%202024-07-09%20at%2012.56.52_bfa9d621... - 01:42 PM Production Ticket(ST) #11995 (Ticket Resolved): Snekku - hi @Azhar13 jump collection number again CCMC9000018 / 20 CCME5000008 / 10 CCMN5000036 / 38
05/07/2024
- 06:11 PM Production Ticket(ST) #12078: Snekku - Hi @Azhar13 why not follow time sequence ya
- Click up status : trail need to do testing from my side
- 11:20 AM Production Ticket(ST) #11587: Hi datanory team,may I know salesman how to know their last collection number for the month?
- [11:17, 05/07/2024] Rashdan Hussin: https://app.clickup.com/t/86ep8a0ue
Hi morning shuern. May i know how do can i f...
04/07/2024
- 09:04 AM Production Ticket(ST) #12010: Snekku- Hi @Azhar13 Why in24/012643 invoice history empty?
- I perform the simulation on trial(Latest) and point to production server
The download time is less than 10 minutes...
03/07/2024
02/07/2024
- 05:42 PM Production Ticket(ST) #11779: SNEKKU - any update for photo unable upload issue? as MC7 upload shown this
- As I checked with tehnical team, this ticket is still in progress and as it will release on mid of july
- 10:03 AM Production Ticket(ST) #11779: SNEKKU - any update for photo unable upload issue? as MC7 upload shown this
- Click up status--> In progress
- 04:06 PM Production Ticket(ST) #11762: SNEKKU - why last visit shown 20/05/24 for 10T09, user MC5?
- Testing finding in Trial (2/7/2024):
- Org is Goldcrest
- User is WWX
- Customer is 302A/008
- Last check in date... - 11:55 AM Production Ticket(ST) #12010 (Pending Client Feedback): Snekku- Hi @Azhar13 Why in24/012643 invoice history empty?
- 10:56 AM Production Ticket(ST) #12010: Snekku- Hi @Azhar13 Why in24/012643 invoice history empty?
- waiting Azhar result since 28 june 2024
- 11:49 AM Production Ticket(ST) #11631 (On-Hold): SNEKKU - May I know where can I have a report to call only datanory collection ?
- 11:49 AM Production Ticket(ST) #11631 (Support In Progress): SNEKKU - May I know where can I have a report to call only datanory collection ?
- 11:47 AM Production Ticket(ST) #11685 (Ticket Resolved): SNEKKU - Hi @Azhar13 Unable upload photo, please assist
- 11:17 AM Production Ticket(ST) #12024: Snekku- Hi @Azhar13 5L060 got CN in mysoft, but apps empty, please assist as salesman need issue collection, thanks
- as discussed, im not sure why assign to me bcs the status is pending verify. please check again
- 10:20 AM Production Ticket(ST) #12078: Snekku - Hi @Azhar13 why not follow time sequence ya
- Fixes done by : 5/7/2024
- 10:08 AM Production Ticket(ST) #12086 (Ticket Resolved): Snekku- hi @Azhar13 why unpaid is 0, caused this collection unable approve
- 09:58 AM Production Ticket(ST) #12041 (Ticket Resolved): Snekku- hi @Azhar13 ms7 inform again unable check in
- 09:57 AM Production Ticket(ST) #12088 (Ticket Resolved): Snekku - hi @Azhar13 5P024 not location
- 09:54 AM Production Ticket(ST) #11780: Snekku- Hi @Azhar13 why like this ya
- Click up status in trail
- 09:45 AM Production Ticket(ST) #11995 (Pending Client Verification): Snekku - hi @Azhar13 jump collection number again CCMC9000018 / 20 CCME5000008 / 10 CCMN5000036 / 38
01/07/2024
30/06/2024
29/06/2024
- 01:17 PM Production Ticket(ST) #12076: SNEKKU - both issue is amend invoice amount, due to add on cn in mysoft ya
- select * from txn_invoice_history_header where invoice_no = 'IN24/008527'
select * from txn_credit_note_history_he...
28/06/2024
- 04:11 PM Production Ticket(ST) #12112 (Ticket Resolved): SNEKKU - help amend paid amt IN24/012275 and add CN
- 04:09 PM Production Ticket(ST) #12112 (Support In Progress): SNEKKU - help amend paid amt IN24/012275 and add CN
- select * from txn_invoice_history_header where invoice_no = 'IN24/012275'
select * from txn_credit_note_history_he... - 11:12 AM Production Ticket(ST) #12112 (Ticket Resolved): SNEKKU - help amend paid amt IN24/012275 and add CN
- hi @Azhar MCC for CCMS1000014 please help amend paid amt IN24/012275 and add CN as missed out change in mysoft, thank...
27/06/2024
- 06:22 PM Production Ticket(ST) #12086 (Pending Client Verification): Snekku- hi @Azhar13 why unpaid is 0, caused this collection unable approve
- 04:06 PM Production Ticket(ST) #12010 (Escalated to Level 3): Snekku- Hi @Azhar13 Why in24/012643 invoice history empty?
- https://app.clickup.com/t/86epp6tb5
- 02:50 PM Production Ticket(ST) #12102 (Pending Client Verification): Snekku - hi @Azhar13 CCMN1000003, help add on CN24/003116 = 38.91, invoice paid change to 1817.64
- HI @~Leewei , as per requested, the collection CCMN1000003-240625 has been amended. Please check and verify from our ...
- 12:31 PM Production Ticket(ST) #12102 (Support In Progress): Snekku - hi @Azhar13 CCMN1000003, help add on CN24/003116 = 38.91, invoice paid change to 1817.64
- HI arif as per discussed , this collection has been patched but unfortunately the data seems incorrect
Need you... - 09:36 AM Production Ticket(ST) #12087 (Ticket Resolved): Snekku- hi @Azhar13 check in change to no shown any outlet name?
26/06/2024
- 06:45 PM Production Ticket(ST) #12102 (Pending Client Feedback): Snekku - hi @Azhar13 CCMN1000003, help add on CN24/003116 = 38.91, invoice paid change to 1817.64
- 06:44 PM Production Ticket(ST) #12102 (Support In Progress): Snekku - hi @Azhar13 CCMN1000003, help add on CN24/003116 = 38.91, invoice paid change to 1817.64
- hi miss tee since this collection is still in pending status you may perform amendment for the collection CCMN100000...
- 06:17 PM Production Ticket(ST) #12102: Snekku - hi @Azhar13 CCMN1000003, help add on CN24/003116 = 38.91, invoice paid change to 1817.64
-
select a.at_type, a.at_date,a.updated_by,updated_date,created_by,created_date,* from txn_mobile_collection_header_... - 05:23 PM Production Ticket(ST) #12102: Snekku - hi @Azhar13 CCMN1000003, help add on CN24/003116 = 38.91, invoice paid change to 1817.64
- select a.at_type, a.at_date,a.updated_by,created_by,* from txn_mobile_collection_header_at a where col_no like '%CCMN...
- 02:55 PM Production Ticket(ST) #12102 (Ticket Resolved): Snekku - hi @Azhar13 CCMN1000003, help add on CN24/003116 = 38.91, invoice paid change to 1817.64
- !WhatsApp%20Image%202024-06-26%20at%2010.20.49_b11bf6a4.jpg!
hi @Azhar13 CCMN1000005 please help reject and our ... - 06:35 PM Production Ticket(ST) #12087 (Pending Client Verification): Snekku- hi @Azhar13 check in change to no shown any outlet name?
- Another cause since this is google service user has to zoom in to able to see the outlet
- 06:32 PM Production Ticket(ST) #12087 (Support In Progress): Snekku- hi @Azhar13 check in change to no shown any outlet name?
- 02:35 PM Production Ticket(ST) #12088 (Monitoring): Snekku - hi @Azhar13 5P024 not location
- select updated_date,* from di_mobile_txn_new_customer where updated_by = 'd02736b726d94e5da466291f751f12b7' and org_i...
- 02:27 PM Production Ticket(ST) #12088 (Support In Progress): Snekku - hi @Azhar13 5P024 not location
- 09:53 AM Production Ticket(ST) #12078: Snekku - Hi @Azhar13 why not follow time sequence ya
- https://app.clickup.com/t/86epmvaq2
25/06/2024
- 06:55 PM Production Ticket(ST) #12086 (Support In Progress): Snekku- hi @Azhar13 why unpaid is 0, caused this collection unable approve
- 09:19 AM Production Ticket(ST) #12086 (Ticket Resolved): Snekku- hi @Azhar13 why unpaid is 0, caused this collection unable approve
- !WhatsApp%20Image%202024-06-24%20at%2017.33.37_ceeee445.jpg!
- 06:49 PM Production Ticket(ST) #12088: Snekku - hi @Azhar13 5P024 not location
- Hi Rashdan this issue is regarding the salesman perform check in outlet (latitude and longitute) the customer modu...
- 09:23 AM Production Ticket(ST) #12088 (Ticket Resolved): Snekku - hi @Azhar13 5P024 not location
- !WhatsApp%20Image%202024-06-24%20at%2014.59.53_e7a30f7f.jpg!
!WhatsApp%20Image%202024-06-24%20at%2015.00.19_e19ce631... - 06:27 PM Production Ticket(ST) #12006 (Ticket Resolved): Snekku- hi @Azhar13 user ms7 check in out qty tally, but still shown pending transaction
- 09:20 AM Production Ticket(ST) #12087 (Ticket Resolved): Snekku- hi @Azhar13 check in change to no shown any outlet name?
- !WhatsApp%20Image%202024-06-24%20at%2015.29.44_2f2c445f.jpg!
!WhatsApp%20Image%202024-06-24%20at%2015.29.49_f5ebc2f9...
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