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From 10/05/2024 to 08/06/2024

07/06/2024

06:03 PM Production Ticket(ST) #11779: SNEKKU - any update for photo unable upload issue? as MC7 upload shown this
https://app.clickup.com/t/86epfmz05 Muhammed Azhar Mohamed Maideen
12:02 PM Production Ticket(ST) #11957 (Ticket Resolved): Snekku- hi @~Jann Yap, DN still not in apps ya
!WhatsApp%20Image%202024-06-07%20at%2010.50.06_2f53d37f.jpg!
!WhatsApp%20Image%202024-06-07%20at%2010.50.18_75cf1107...
Muhammed Azhar Mohamed Maideen
09:06 AM Production Ticket(ST) #11912 (Pending Client Verification): Snekku- Hi morning, kindly check as customer code 3H can not issue SO under create Doc or normal process, pls help to check . user MS1
Muhammed Azhar Mohamed Maideen

06/06/2024

05:01 PM Production Ticket(ST) #11886 (Pending Client Verification): Snekku - Hi @Azhar13 Why unable check in out?
Muhammed Azhar Mohamed Maideen
03:02 PM Production Ticket(ST) #11926 (Pending Client Verification): Snekku- hi @Azhar13 why 1M001_19 under ME8, but ME3 can check in?
Muhammad Arif
03:01 PM Production Ticket(ST) #11926 (Support In Progress): Snekku- hi @Azhar13 why 1M001_19 under ME8, but ME3 can check in?
Muhammad Arif
02:02 PM Production Ticket(ST) #11921 (Escalated to Level 3): Snekku- hi @Azhar13 datanory got discount, but in mysoft not, please assist, thanks
Muhammad Arif
10:50 AM Production Ticket(ST) #11921 (Support In Progress): Snekku- hi @Azhar13 datanory got discount, but in mysoft not, please assist, thanks
https://app.clickup.com/t/86ephbn1y Muhammad Arif

05/06/2024

06:14 PM Production Ticket(ST) #11926 (Ticket Resolved): Snekku- hi @Azhar13 why 1M001_19 under ME8, but ME3 can check in?
!WhatsApp%20Image%202024-06-05%20at%2017.52.52_6236bb91.jpg!
Muhammed Azhar Mohamed Maideen
04:29 PM Production Ticket(ST) #11921: Snekku- hi @Azhar13 datanory got discount, but in mysoft not, please assist, thanks
Datanory:
select * from txn_sales_order_header where order_no= 'SOMS1000405-240605'
select * from txn_sales_order_...
Muhammed Azhar Mohamed Maideen
09:49 AM Production Ticket(ST) #11921 (Ticket Resolved): Snekku- hi @Azhar13 datanory got discount, but in mysoft not, please assist, thanks
!WhatsApp%20Image%202024-06-05%20at%2009.05.30_8d9d6039.jpg!
Muhammed Azhar Mohamed Maideen
03:52 PM Production Ticket(ST) #11916 (Ticket Resolved): Snekku- Hi @Azhar13 why collection number CCMS0... 7 less 1 zero?
Muhammed Azhar Mohamed Maideen
03:48 PM Production Ticket(ST) #11916 (Support In Progress): Snekku- Hi @Azhar13 why collection number CCMS0... 7 less 1 zero?
Muhammed Azhar Mohamed Maideen
02:31 PM Production Ticket(ST) #11916: Snekku- Hi @Azhar13 why collection number CCMS0... 7 less 1 zero?
I f found that we this particular collection is not found in the mobile database.
in the at table also there was n...
Muhammed Azhar Mohamed Maideen
02:16 PM Production Ticket(ST) #11884 (Ticket Resolved): Snekku- hi @Azhar13 why same CN appear 2 time ya
Muhammed Azhar Mohamed Maideen
11:04 AM Production Ticket(ST) #11884 (Pending Client Verification): Snekku- hi @Azhar13 why same CN appear 2 time ya
Muhammed Azhar Mohamed Maideen
09:51 AM Production Ticket(ST) #11779: SNEKKU - any update for photo unable upload issue? as MC7 upload shown this
!WhatsApp%20Image%202024-06-05%20at%2009.16.18_803af9a2.jpg!
example: 0T001_54
please solve it, as sales team alm...
Muhammed Azhar Mohamed Maideen

04/06/2024

06:38 PM Production Ticket(ST) #11892 (Ticket Resolved): SNEKKU - why got negative ya
Rashdan Hussin
11:14 AM Production Ticket(ST) #11892 (Pending Client Verification): SNEKKU - why got negative ya
Rashdan Hussin
06:38 PM Production Ticket(ST) #11909 (Ticket Resolved): SNEKKU - call report which customer not yet get photo and location
Rashdan Hussin
12:26 PM Production Ticket(ST) #11909 (Pending Client Verification): SNEKKU - call report which customer not yet get photo and location
Select customer_code, customer_name, 'Did not have photo' as Photo_status
from customer where org_id ='snekku' and ...
Rashdan Hussin
12:24 PM Production Ticket(ST) #11909 (Support In Progress): SNEKKU - call report which customer not yet get photo and location
Rashdan Hussin
06:15 PM Production Ticket(ST) #11916: Snekku- Hi @Azhar13 why collection number CCMS0... 7 less 1 zero?

SELECT * FROM txn_mobile_collection_header where col_no like '%CCMS000007-240604%'
SELECT * FROM txn_mobile_collec...
Muhammed Azhar Mohamed Maideen
03:54 PM Production Ticket(ST) #11916 (Ticket Resolved): Snekku- Hi @Azhar13 why collection number CCMS0... 7 less 1 zero?
!WhatsApp%20Image%202024-06-04%20at%2013.04.42_b2523a83.jpg!
Muhammed Azhar Mohamed Maideen
10:32 AM Production Ticket(ST) #11912 (Escalated to Level 3): Snekku- Hi morning, kindly check as customer code 3H can not issue SO under create Doc or normal process, pls help to check . user MS1
Muhammed Azhar Mohamed Maideen
10:29 AM Production Ticket(ST) #11912 (Support In Progress): Snekku- Hi morning, kindly check as customer code 3H can not issue SO under create Doc or normal process, pls help to check . user MS1
https://app.clickup.com/t/86epfx77g Muhammed Azhar Mohamed Maideen
10:29 AM Production Ticket(ST) #11912: Snekku- Hi morning, kindly check as customer code 3H can not issue SO under create Doc or normal process, pls help to check . user MS1

select * from customer_to_user_relation where customer_id= 'CFEB8C5486AF464D956B7BB12418E81F'
select * from custom...
Muhammed Azhar Mohamed Maideen
09:41 AM Production Ticket(ST) #11912 (Ticket Resolved): Snekku- Hi morning, kindly check as customer code 3H can not issue SO under create Doc or normal process, pls help to check . user MS1
Muhammed Azhar Mohamed Maideen

03/06/2024

09:37 AM Production Ticket(ST) #11880 (Escalated to Level 3): SNEKKU - this collection will cancel in mysoft ya, due to cheque got issue, please assist
Rashdan Hussin

02/06/2024

03:04 AM Production Ticket(ST) #11909 (Ticket Resolved): SNEKKU - call report which customer not yet get photo and location
Hi @Rashdan Hussin Help to call report which customer not yet get photo and location, thanks Rashdan Hussin
01:31 AM Production Ticket(ST) #11892 (Support In Progress): SNEKKU - why got negative ya
select * from txn_invoice_history_header where invoice_no = 'IN24/009493'
select * from txn_invoice_history_header_a...
Rashdan Hussin

01/06/2024

10:40 PM Production Ticket(ST) #11647 (Ticket Resolved): SNEKKU - Hi @~Rashdan Hussin Add on explaination ya, as other can tick to choose it, but collection date cannot
Rashdan Hussin
09:14 PM Production Ticket(ST) #11899 (Ticket Resolved): SNEKKU - Why product picture unable see
- User change file name from 40senx30+2pkts-MIMI-01 to MIMI. Rashdan Hussin
09:02 PM Production Ticket(ST) #11899 (Support In Progress): SNEKKU - Why product picture unable see
Rashdan Hussin
09:01 PM Production Ticket(ST) #11899 (Ticket Resolved): SNEKKU - Why product picture unable see
Hi @Azhar MCC Why product picture unable see Rashdan Hussin
08:56 PM Production Ticket(ST) #11898 (Ticket Resolved): SNEKKU - Why me2, don't have create doc icon
!a5739c25-3606-4c94-8d49-ee34a0f1696f.jpg!
Rashdan Hussin
08:52 PM Production Ticket(ST) #11898 (Support In Progress): SNEKKU - Why me2, don't have create doc icon
Rashdan Hussin
08:52 PM Production Ticket(ST) #11898 (Ticket Resolved): SNEKKU - Why me2, don't have create doc icon
[20:25, 31/05/2024] +60 17-739 5515: Hi @Azhar MCC @Jann Yap MCC Why me2, don't have create doc icon?
[20:28, 31/05/...
Rashdan Hussin

31/05/2024

06:30 PM Production Ticket(ST) #11880: SNEKKU - this collection will cancel in mysoft ya, due to cheque got issue, please assist
https://app.clickup.com/t/86epg15dr
As the patching already done but the approval history could not display in the...
Muhammed Azhar Mohamed Maideen
05:20 PM Production Ticket(ST) #11892 (Ticket Resolved): SNEKKU - why got negative ya
!WhatsApp%20Image%202024-05-31%20at%2017.06.19_bf2813b7.jpg!
Muhammed Azhar Mohamed Maideen
04:27 PM Production Ticket(ST) #11884 (Escalated to Level 3): Snekku- hi @Azhar13 why same CN appear 2 time ya
https://app.clickup.com/t/86epfzhtx Muhammed Azhar Mohamed Maideen
04:25 PM Production Ticket(ST) #11884 (Support In Progress): Snekku- hi @Azhar13 why same CN appear 2 time ya
Muhammed Azhar Mohamed Maideen
09:03 AM Production Ticket(ST) #11884 (Ticket Resolved): Snekku- hi @Azhar13 why same CN appear 2 time ya
!WhatsApp%20Image%202024-05-31%20at%2008.09.27_f1bb0f82.jpg!
Muhammed Azhar Mohamed Maideen
04:14 PM Production Ticket(ST) #11685 (Monitoring): SNEKKU - Hi @Azhar13 Unable upload photo, please assist
Muhammed Azhar Mohamed Maideen
11:49 AM Production Ticket(ST) #11837 (Ticket Resolved): SNEKKU - web not have these collection
Muhammad Arif
11:48 AM Production Ticket(ST) #11879 (Ticket Resolved): hi @Azhar13 just check CCMN6000005 / 6 also jump, please assist, thanks
Muhammad Arif
10:29 AM Production Ticket(ST) #11879 (Pending Client Verification): hi @Azhar13 just check CCMN6000005 / 6 also jump, please assist, thanks
Muhammad Arif
10:28 AM Production Ticket(ST) #11879 (Support In Progress): hi @Azhar13 just check CCMN6000005 / 6 also jump, please assist, thanks
Muhammad Arif
11:48 AM Production Ticket(ST) #11877 (Ticket Resolved): Snekku- hi @Azhar13,CCMC5000002 manual edit CN in mysoft, please assist, thanks
Muhammad Arif
11:48 AM Production Ticket(ST) #11877 (Pending Client Verification): Snekku- hi @Azhar13,CCMC5000002 manual edit CN in mysoft, please assist, thanks

select * from txn_mobile_collection_header where col_no like 'CCMC5000002%'
select * from txn_mobile_collect...
Muhammad Arif
10:35 AM Production Ticket(ST) #11886 (Escalated to Level 3): Snekku - Hi @Azhar13 Why unable check in out?

SELECT status,*
FROM product_item
WHERE item_id IN (
'10438e5c-8547-4d46-ad84-8128065a7c35',
'1d85d8d...
Muhammed Azhar Mohamed Maideen
10:32 AM Production Ticket(ST) #11886 (Support In Progress): Snekku - Hi @Azhar13 Why unable check in out?
Muhammed Azhar Mohamed Maideen
10:07 AM Production Ticket(ST) #11886 (Ticket Resolved): Snekku - Hi @Azhar13 Why unable check in out?
!WhatsApp%20Image%202024-05-31%20at%2007.05.12_b110928c.jpg!
hi @Azhar13 user MS3 also same issue, done upload datab...
Muhammed Azhar Mohamed Maideen

30/05/2024

06:16 PM Production Ticket(ST) #11880 (Support In Progress): SNEKKU - this collection will cancel in mysoft ya, due to cheque got issue, please assist
select * from txn_collection_approval_history where collection_id= '06e63163-950e-4115-bd0b-e4cfc9d5d182'
select * f...
Muhammed Azhar Mohamed Maideen
06:15 PM Production Ticket(ST) #11880 (Ticket Resolved): SNEKKU - this collection will cancel in mysoft ya, due to cheque got issue, please assist
!WhatsApp%20Image%202024-05-30%20at%2016.18.32_c1255c3d.jpg!
Muhammed Azhar Mohamed Maideen
04:38 PM Production Ticket(ST) #11879 (Ticket Resolved): hi @Azhar13 just check CCMN6000005 / 6 also jump, please assist, thanks
Muhammed Azhar Mohamed Maideen
03:06 PM Production Ticket(ST) #11877 (Support In Progress): Snekku- hi @Azhar13,CCMC5000002 manual edit CN in mysoft, please assist, thanks
Muhammad Arif
03:03 PM Production Ticket(ST) #11877: Snekku- hi @Azhar13,CCMC5000002 manual edit CN in mysoft, please assist, thanks
but why CN not in apps ya? Muhammed Azhar Mohamed Maideen
02:52 PM Production Ticket(ST) #11877: Snekku- hi @Azhar13,CCMC5000002 manual edit CN in mysoft, please assist, thanks
hi @Azhar13 this also help edit CN in mysoft, please assist
!WhatsApp%20Image%202024-05-30%20at%2014.32.55_b4748...
Muhammed Azhar Mohamed Maideen
02:34 PM Production Ticket(ST) #11877 (Ticket Resolved): Snekku- hi @Azhar13,CCMC5000002 manual edit CN in mysoft, please assist, thanks
!WhatsApp%20Image%202024-05-30%20at%2014.32.55_e6ff56c0.jpg!
Muhammed Azhar Mohamed Maideen
02:28 PM Production Ticket(ST) #11832 (Ticket Resolved): SNEKKU - unpaid got negative amount
Muhammad Arif
02:07 PM Production Ticket(ST) #11837 (Pending Client Verification): SNEKKU - web not have these collection
Hi @~Leewei , kindly refer the above information regarding to the collection issue.
FYI, skipped running number issu...
Muhammad Arif
11:30 AM Production Ticket(ST) #11779 (Escalated to Level 3): SNEKKU - any update for photo unable upload issue? as MC7 upload shown this
https://app.clickup.com/t/86epfmz05 Muhammed Azhar Mohamed Maideen
10:38 AM Production Ticket(ST) #11831 (Escalated to Level 3): SNEKKU - picture for collection blur
https://app.clickup.com/t/86epfmjma Muhammed Azhar Mohamed Maideen
10:02 AM Production Ticket(ST) #11813 (On-Hold): SNEKKU - can shown percent?
Muhammad Arif
10:02 AM Production Ticket(ST) #11813 (Support In Progress): SNEKKU - can shown percent?
Muhammad Arif
10:00 AM Production Ticket(ST) #11813: SNEKKU - can shown percent?
hi, if can shown both percentage and amount , but if unable both, just put percentage, thanks Muhammad Arif

29/05/2024

03:40 PM Production Ticket(ST) #11690 (Ticket Resolved): SNEKKU - help to check any setting wrong caused this
Muhammed Azhar Mohamed Maideen
03:40 PM Production Ticket(ST) #11833 (Pending Client Verification): SNEKKU - invoice sales based on invoice only? As not tally with mysoft
Muhammad Arif
03:38 PM Production Ticket(ST) #11833 (Support In Progress): SNEKKU - invoice sales based on invoice only? As not tally with mysoft
Muhammad Arif
02:32 PM Production Ticket(ST) #11832 (Pending Client Verification): SNEKKU - unpaid got negative amount

select * from txn_invoice_history_header where invoice_balance < 0 and org_id='snekku'
select * from txn...
Muhammad Arif
02:16 PM Production Ticket(ST) #11832: SNEKKU - unpaid got negative amount
Shan You already fix the issue, for now, need to patch previous data Muhammad Arif
02:15 PM Production Ticket(ST) #11804 (Ticket Resolved): SNEKKU - invoice deduct more than collection
Muhammad Arif
12:09 PM Production Ticket(ST) #11804 (Pending Client Verification): SNEKKU - invoice deduct more than collection

select * from txn_mobile_collection_header where col_id='ff1bb366-87d8-4f0a-a995-0f230be51e51'
select * from txn_m...
Muhammad Arif
02:01 PM Production Ticket(ST) #11691 (Ticket Resolved): SNEKKU - setting 3% for carton, but why not appear
Muhammed Azhar Mohamed Maideen
11:32 AM Production Ticket(ST) #11761: SNEKKU - receipt can add on details below?
https://app.clickup.com/t/86epd46j5 Muhammad Arif
11:27 AM Production Ticket(ST) #11737 (Ticket Resolved): Snekku- hi @Azhar13 but why above picture not collection upload date ya. Upload 15/05, but shown in action 16/05
Muhammad Arif
11:17 AM Production Ticket(ST) #11509 (Ticket Resolved): SNEKKU - no need check in / out for sales order and collection
Muhammad Arif
10:41 AM Production Ticket(ST) #11838 (Ticket Resolved): SNEKKU - this cancelled is do by sales team or?
Rashdan Hussin
09:08 AM Production Ticket(ST) #11838 (Pending Client Feedback): SNEKKU - this cancelled is do by sales team or?
Rashdan Hussin
09:06 AM Production Ticket(ST) #11813 (Pending Client Feedback): SNEKKU - can shown percent?
Good morning Lee Wei. for this request, may i know your expectation ?. izzit need to show the promo amount and promo ... Muhammad Arif
09:05 AM Production Ticket(ST) #11813 (Support In Progress): SNEKKU - can shown percent?
Muhammad Arif

28/05/2024

10:04 PM Production Ticket(ST) #11838: SNEKKU - this cancelled is do by sales team or?
select apibatchno, apitype, IsCanceled, * from arpaymententry
where voucherno in ('CCMN3000011', 'CCMN9000006', 'CC...
Rashdan Hussin
09:31 PM Production Ticket(ST) #11838 (Support In Progress): SNEKKU - this cancelled is do by sales team or?
- collection come from mysoft and already cancel at mysoft Rashdan Hussin
06:41 PM Production Ticket(ST) #11838: SNEKKU - this cancelled is do by sales team or?
select * from customer where customer_code = '5K033'
select * from txn_invoice_history_header where customer_id = ...
Rashdan Hussin
09:23 AM Production Ticket(ST) #11838 (Ticket Resolved): SNEKKU - this cancelled is do by sales team or?
!WhatsApp%20Image%202024-05-28%20at%2008.14.02_1f82fe57.jpg!
!WhatsApp%20Image%202024-05-28%20at%2008.16.20_3c52f1f7...
Muhammed Azhar Mohamed Maideen
09:39 PM Production Ticket(ST) #11804: SNEKKU - invoice deduct more than collection
!25117d52-00a9-464c-ab00-69595c78e7dd.jpg!
- user already amend in mysoft, our side need to patch follow mysoft
Rashdan Hussin
09:32 PM Production Ticket(ST) #11831: SNEKKU - picture for collection blur
!5e3f5423-542d-4f54-9105-ce07ea084e2f.jpg!
- take photo from gallery also blur
Rashdan Hussin
09:26 PM Production Ticket(ST) #11832: SNEKKU - unpaid got negative amount
- the negative invoice due to collection from mysoft Rashdan Hussin
09:18 PM Production Ticket(ST) #11837 (Support In Progress): SNEKKU - web not have these collection
select * from customer where customer_code = '5S009'
select * from member where member_cd = 'MC2'
select * from d...
Rashdan Hussin
09:18 AM Production Ticket(ST) #11837 (Ticket Resolved): SNEKKU - web not have these collection
CCMC2000010
CCMC4000006
CCMC9000010 / 11 / 12 / 14
CCME1000019 / 20
CCMS0000006 / 7 / 8
CCMS2000024 / 25 / 33
C...
Muhammed Azhar Mohamed Maideen
09:16 PM Production Ticket(ST) #11824 (Ticket Resolved): SNEKKU - hi @Azhar13, why web not shown CCMS0000008?
Rashdan Hussin
06:40 PM Production Ticket(ST) #11824: SNEKKU - hi @Azhar13, why web not shown CCMS0000008?
select * from customer where customer_code = '5S009'
select * from member where member_cd = 'MC2'
select * from d...
Rashdan Hussin
06:18 PM Production Ticket(ST) #11685: SNEKKU - Hi @Azhar13 Unable upload photo, please assist
Curently we are testing by uploading multiple customer and using different network
-- so far could not replicate...
Muhammed Azhar Mohamed Maideen
06:13 PM Production Ticket(ST) #11779: SNEKKU - any update for photo unable upload issue? as MC7 upload shown this
Currenly Testing on this issue. But Could not replicate.
Will continue tomorrow doing the testing
Muhammed Azhar Mohamed Maideen
12:36 PM Production Ticket(ST) #11779: SNEKKU - any update for photo unable upload issue? as MC7 upload shown this
As I perform testing (upload customer photo ) as I erform testing The issue could not replicate
Test Scenario
use...
Muhammed Azhar Mohamed Maideen
02:23 PM Production Ticket(ST) #11830 (Ticket Resolved): SNEKKU - try collection (without check in out), cheque date empty, but got fill in
Rashdan Hussin
02:23 PM Production Ticket(ST) #11830 (Pending Client Verification): SNEKKU - try collection (without check in out), cheque date empty, but got fill in
Rashdan Hussin
02:03 PM Production Ticket(ST) #11830 (Pending Client Feedback): SNEKKU - try collection (without check in out), cheque date empty, but got fill in
Rashdan Hussin
11:14 AM Production Ticket(ST) #11780 (Escalated to Level 3): Snekku- Hi @Azhar13 why like this ya
Muhammed Assyafiq Bin Ahmad Kamal
11:14 AM Production Ticket(ST) #11780 (Support In Progress): Snekku- Hi @Azhar13 why like this ya
Muhammed Assyafiq Bin Ahmad Kamal

27/05/2024

11:17 PM Production Ticket(ST) #11824 (Support In Progress): SNEKKU - hi @Azhar13, why web not shown CCMS0000008?
select * from customer where customer_code = '5S009'
select * from member where member_cd = 'MS0'
select * from d...
Rashdan Hussin
12:47 PM Production Ticket(ST) #11824: SNEKKU - hi @Azhar13, why web not shown CCMS0000008?
select * from di_mobile_txn_collection_header where doc_no like '%CCMS0000008%'
select * from txn_mobile_collectio...
Muhammed Azhar Mohamed Maideen
12:05 PM Production Ticket(ST) #11824 (Ticket Resolved): SNEKKU - hi @Azhar13, why web not shown CCMS0000008?
!WhatsApp%20Image%202024-05-27%20at%2011.24.21_e043aa8f.jpg!
!WhatsApp%20Image%202024-05-27%20at%2011.24.28_fe6ab9c0...
Muhammed Azhar Mohamed Maideen
10:00 PM Production Ticket(ST) #11832 (Support In Progress): SNEKKU - unpaid got negative amount
select * from customer where customer_code = '5K033'
select * from txn_invoice_history_header where customer_id = ...
Rashdan Hussin
04:59 PM Production Ticket(ST) #11832 (Ticket Resolved): SNEKKU - unpaid got negative amount
Hi @Rashdan Hussin why unpaid got negative amount?
!b92a743a-f8ff-41a1-8b51-7ed1e9bb7a11.jpg!
Rashdan Hussin
09:29 PM Production Ticket(ST) #11830 (Support In Progress): SNEKKU - try collection (without check in out), cheque date empty, but got fill in
select * from txn_mobile_collection_header where col_no = 'CCADMIN000001-240527'
select * from txn_mobile_collection...
Rashdan Hussin
04:56 PM Production Ticket(ST) #11830 (Ticket Resolved): SNEKKU - try collection (without check in out), cheque date empty, but got fill in
hi @Jann Yap MCC, try collection (without check in out), cheque date empty, but got fill in ya
!812cfaa3-8213-431c...
Rashdan Hussin
06:52 PM Production Ticket(ST) #11831 (Pending Client Feedback): SNEKKU - picture for collection blur
@~Leewei can you try take photo from gallery and see whether the photo still got blur Rashdan Hussin
06:52 PM Production Ticket(ST) #11831 (Support In Progress): SNEKKU - picture for collection blur
Rashdan Hussin
04:58 PM Production Ticket(ST) #11831 (Ticket Resolved): SNEKKU - picture for collection blur
Hi @Rashdan Hussin picture for collection blur ya, may refer video, when take photo is clear, but after view become b... Rashdan Hussin
06:08 PM Production Ticket(ST) #11685: SNEKKU - Hi @Azhar13 Unable upload photo, please assist
need to do testing on this using low network
Muhammed Azhar Mohamed Maideen
05:01 PM Production Ticket(ST) #11833 (Ticket Resolved): SNEKKU - invoice sales based on invoice only? As not tally with mysoft
Hi @Rashdan Hussin invoice sales based on invoice only? As not tally with mysoft
!e17ac716-6e0c-445d-a135-c7065a60...
Rashdan Hussin
12:45 PM Production Ticket(ST) #11690 (Pending Client Verification): SNEKKU - help to check any setting wrong caused this
!WhatsApp%20Image%202024-05-27%20at%2009.26.20_c6b02173.jpg!
Muhammed Azhar Mohamed Maideen
12:41 PM Production Ticket(ST) #11691 (Pending Client Verification): SNEKKU - setting 3% for carton, but why not appear
Muhammed Azhar Mohamed Maideen
12:04 PM Production Ticket(ST) #11780: Snekku- Hi @Azhar13 why like this ya
Snekku raised an escalation regarding multiple discounts being displayed on each SKU, where the discount is applied b... Muhammed Azhar Mohamed Maideen
10:30 AM Production Ticket(ST) #11686 (Ticket Resolved): SNEKKU - other modules, follow item code ya, can change to follow item code?
Rashdan Hussin
10:30 AM Production Ticket(ST) #11686 (Pending Client Verification): SNEKKU - other modules, follow item code ya, can change to follow item code?
Rashdan Hussin
09:00 AM Production Ticket(ST) #11712: hi @Azhar13 again, already deduct previously, but still shown in collection
Status in the Clickup In progress Muhammed Azhar Mohamed Maideen

26/05/2024

11:03 PM Production Ticket(ST) #11782 (Ticket Resolved): Snekku- Hi @Azhar13 this paid, but still have, please assist
Rashdan Hussin
11:00 PM Production Ticket(ST) #11798 (Ticket Resolved): SNEKKU - click import data but not response
Rashdan Hussin

25/05/2024

04:09 PM Production Ticket(ST) #11780 (On-Hold): Snekku- Hi @Azhar13 why like this ya
issue can be replicate. next, need to refer to L3 before escalating to them to check on promo calculation (%). - cont... Muhammad Arif
09:47 AM Production Ticket(ST) #11780: Snekku- Hi @Azhar13 why like this ya
- end shift.
- handover to arif.
- on sales order page promo column, it will concatenate when more than one promo. ...
Rashdan Hussin
09:00 AM Production Ticket(ST) #11780 (Support In Progress): Snekku- Hi @Azhar13 why like this ya
select * from customer where customer_code = '3c801'
select * from mobile_promotion_customer_qualifier where custo...
Rashdan Hussin
09:49 AM Production Ticket(ST) #11779: SNEKKU - any update for photo unable upload issue? as MC7 upload shown this
- end shift.
- handover to arif.
- not yet further checking.
Rashdan Hussin

24/05/2024

06:56 PM Production Ticket(ST) #11798 (Pending Client Verification): SNEKKU - click import data but not response
Rashdan Hussin
06:53 PM Production Ticket(ST) #11798 (Support In Progress): SNEKKU - click import data but not response
Rashdan Hussin
10:17 AM Production Ticket(ST) #11798 (Ticket Resolved): SNEKKU - click import data but not response
hi @Azhar MCC click import data but not response, please assist, thanks
Rashdan Hussin
06:21 PM Production Ticket(ST) #11804 (Support In Progress): SNEKKU - invoice deduct more than collection
@~Leewei for now you can amend and approve this collection first. However, our team will keep this issue open. We wil... Rashdan Hussin
11:42 AM Production Ticket(ST) #11804 (Ticket Resolved): SNEKKU - invoice deduct more than collection
hi @Azhar MCC why different again invoice deduct more than collection
!ebed6bc4-70cd-4b0b-964b-f4a239dbff82.jpg!
...
Rashdan Hussin
03:21 PM Production Ticket(ST) #11813 (On-Hold): SNEKKU - can shown percent?
Hi @Azhar MCC Here add on discount percent?
hi @Rashdan Hussin can shown percent?
!1f0d1230-1d89-4740-ad0e-a65d18...
Rashdan Hussin
02:49 PM Production Ticket(ST) #11647 (Pending Client Verification): SNEKKU - Hi @~Rashdan Hussin Add on explaination ya, as other can tick to choose it, but collection date cannot
Rashdan Hussin
12:04 PM Production Ticket(ST) #11782 (Pending Client Verification): Snekku- Hi @Azhar13 this paid, but still have, please assist
Rashdan Hussin
12:00 PM Production Ticket(ST) #11782 (Support In Progress): Snekku- Hi @Azhar13 this paid, but still have, please assist
Rashdan Hussin

23/05/2024

08:13 PM Production Ticket(ST) #11779: SNEKKU - any update for photo unable upload issue? as MC7 upload shown this
Hi rashdan
This one have not simulate completely due to time constraint
To do List:
have to check the photo i...
Muhammed Azhar Mohamed Maideen
11:55 AM Production Ticket(ST) #11779: SNEKKU - any update for photo unable upload issue? as MC7 upload shown this
select * from Txn_new_customer_attachment where filename like 'aaf4a2f8-5068-4223-b64f-662b0c07a19a.jpg'
select ...
Muhammed Azhar Mohamed Maideen
11:45 AM Production Ticket(ST) #11779 (Support In Progress): SNEKKU - any update for photo unable upload issue? as MC7 upload shown this
Muhammed Azhar Mohamed Maideen
10:56 AM Production Ticket(ST) #11779 (Pending Client Feedback): SNEKKU - any update for photo unable upload issue? as MC7 upload shown this
Muhammed Azhar Mohamed Maideen
10:56 AM Production Ticket(ST) #11779 (Support In Progress): SNEKKU - any update for photo unable upload issue? as MC7 upload shown this
Already request user to upload database Muhammed Azhar Mohamed Maideen
09:17 AM Production Ticket(ST) #11779 (Ticket Resolved): SNEKKU - any update for photo unable upload issue? as MC7 upload shown this
hi @Rashdan Hussin any update for photo unable upload issue? as MC7 upload shown this
please settle as fast as pos...
Rashdan Hussin
08:02 PM Production Ticket(ST) #11780: Snekku- Hi @Azhar13 why like this ya
Hi rasdhan this ticket has to replicate the issue. Where has to set promotion same as production one to check either... Muhammed Azhar Mohamed Maideen
11:09 AM Production Ticket(ST) #11780 (Ticket Resolved): Snekku- Hi @Azhar13 why like this ya
!WhatsApp%20Image%202024-05-23%20at%2011.08.05_893b2ffc.jpg!
!WhatsApp%20Image%202024-05-23%20at%2011.08.59_dfb8b95b...
Muhammed Azhar Mohamed Maideen
07:58 PM Production Ticket(ST) #11782: Snekku- Hi @Azhar13 this paid, but still have, please assist
Hi rashdan That one has to verify the with shan you again on the root cause:
Hi lee wai the invoice *IN24/007515* ...
Muhammed Azhar Mohamed Maideen
02:22 PM Production Ticket(ST) #11782 (Ticket Resolved): Snekku- Hi @Azhar13 this paid, but still have, please assist
!WhatsApp%20Image%202024-05-23%20at%2014.11.02_07ab2881.jpg!
!WhatsApp%20Image%202024-05-23%20at%2014.11.09_1f49f87a...
Muhammed Azhar Mohamed Maideen

22/05/2024

07:43 AM Production Ticket(ST) #11737 (Monitoring): Snekku- hi @Azhar13 but why above picture not collection upload date ya. Upload 15/05, but shown in action 16/05
Muhammad Arif
07:42 AM Production Ticket(ST) #11761 (Escalated to Level 3): SNEKKU - receipt can add on details below?
payment receipt can add on details below?
- Cheque No : sales team key cheque no if payment by cheque, key cash if p...
Muhammad Arif
04:40 PM Production Ticket(ST) #11692 (Ticket Resolved): SNEKKU - Some of the picture empty and half
Rashdan Hussin

21/05/2024

02:57 PM Production Ticket(ST) #11762 (Escalated to Level 3): SNEKKU - why last visit shown 20/05/24 for 10T09, user MC5?
select * from member where member_cd = 'MC5'
select * from customer where customer_code = '10T09'
select * from t...
Rashdan Hussin
10:49 AM Production Ticket(ST) #11762 (Support In Progress): SNEKKU - why last visit shown 20/05/24 for 10T09, user MC5?
Rashdan Hussin
09:02 AM Production Ticket(ST) #11762 (Ticket Resolved): SNEKKU - why last visit shown 20/05/24 for 10T09, user MC5?
hi @Azhar MCC why last visit shown 20/05/24 for 10T09, user MC5? as last visit should be 07/05/24
!9ca139ae-f4d5-4...
Rashdan Hussin
10:56 AM Production Ticket(ST) #11761 (Support In Progress): SNEKKU - receipt can add on details below?
in discussion with Lee Wei to get better expectations and explanation Muhammad Arif
08:58 AM Production Ticket(ST) #11761 (Escalated to Level 3): SNEKKU - receipt can add on details below?
hi @Azhar MCC receipt can add on details below?
- Cheque No
- invoice and cn document Date
- original invoice and ...
Rashdan Hussin
10:07 AM Production Ticket(ST) #11758 (Ticket Resolved): SNEKKU - unable save, shown bank blank
Rashdan Hussin

20/05/2024

06:19 PM Production Ticket(ST) #11690: SNEKKU - help to check any setting wrong caused this
Shuern: the quantity in additional rule section has nothing to do with promotion qualifier quantity, it just showing... Rashdan Hussin
06:18 PM Production Ticket(ST) #11691: SNEKKU - setting 3% for carton, but why not appear
Shuern: the quantity in additional rule section has nothing to do with promotion qualifier quantity, it just showing... Rashdan Hussin
05:49 PM Production Ticket(ST) #11686: SNEKKU - other modules, follow item code ya, can change to follow item code?
Status in clickup: Test Rashdan Hussin
05:42 PM Production Ticket(ST) #11647: SNEKKU - Hi @~Rashdan Hussin Add on explaination ya, as other can tick to choose it, but collection date cannot
- now able to choose collection date
- but collection date not in sequence
Rashdan Hussin
05:17 PM Production Ticket(ST) #11742 (Ticket Resolved): SNEKKU - collection unable approve
Rashdan Hussin
02:10 PM Production Ticket(ST) #11758 (Support In Progress): SNEKKU - unable save, shown bank blank
Rashdan Hussin
02:10 PM Production Ticket(ST) #11758 (Ticket Resolved): SNEKKU - unable save, shown bank blank
hi @Azhar MCC unable save, shown bank blank
but we never fill up ya
!4e14938d-0cb6-40c6-a16d-06a17cca46c2.jpg!
!...
Rashdan Hussin

18/05/2024

03:14 PM Production Ticket(ST) #11737 (Escalated to Level 3): Snekku- hi @Azhar13 but why above picture not collection upload date ya. Upload 15/05, but shown in action 16/05
Muhammad Arif
11:42 AM Production Ticket(ST) #11737 (Support In Progress): Snekku- hi @Azhar13 but why above picture not collection upload date ya. Upload 15/05, but shown in action 16/05
Muhammad Arif

17/05/2024

07:00 PM Production Ticket(ST) #11742 (Pending Client Verification): SNEKKU - collection unable approve
Rashdan Hussin
02:54 PM Production Ticket(ST) #11742 (Escalated to Level 3): SNEKKU - collection unable approve
Rashdan Hussin
02:51 PM Production Ticket(ST) #11742 (Support In Progress): SNEKKU - collection unable approve
Rashdan Hussin
02:51 PM Production Ticket(ST) #11742 (Ticket Resolved): SNEKKU - collection unable approve
hi @Azhar MCC, collection unable approve it got CN
!615a4615-1a37-49dc-b19f-5dd645a9aff8.jpg!
hi @Rashdan Hussi...
Rashdan Hussin
06:20 PM Production Ticket(ST) #11737: Snekku- hi @Azhar13 but why above picture not collection upload date ya. Upload 15/05, but shown in action 16/05
This part need to do testing where Do collection and approve collection on the next day
Could not replicate in the ...
Muhammed Azhar Mohamed Maideen
12:38 PM Production Ticket(ST) #11737: Snekku- hi @Azhar13 but why above picture not collection upload date ya. Upload 15/05, but shown in action 16/05
!WhatsApp%20Image%202024-05-17%20at%2012.36.13_86bfdfb9.jpg!
select * from txn_mobile_collection_header where ...
Muhammed Azhar Mohamed Maideen
12:27 PM Production Ticket(ST) #11737 (Ticket Resolved): Snekku- hi @Azhar13 but why above picture not collection upload date ya. Upload 15/05, but shown in action 16/05
Muhammed Azhar Mohamed Maideen

16/05/2024

12:47 PM Production Ticket(ST) #11690: SNEKKU - help to check any setting wrong caused this
the qualifier will not effect the promotion right .
the summary of the order for user reference on how much they hav...
Muhammed Azhar Mohamed Maideen
10:41 AM Production Ticket(ST) #11727 (Ticket Resolved): SNEKKU- hi @Azhar13 why collection type shown CN? but payment receipt correct
Muhammed Azhar Mohamed Maideen
10:11 AM Production Ticket(ST) #11727 (Pending Client Verification): SNEKKU- hi @Azhar13 why collection type shown CN? but payment receipt correct
!WhatsApp%20Image%202024-05-16%20at%2009.57.34_b2a5fb6a.jpg!
Muhammed Azhar Mohamed Maideen

15/05/2024

06:18 PM Production Ticket(ST) #11727: SNEKKU- hi @Azhar13 why collection type shown CN? but payment receipt correct
https://app.clickup.com/t/86epbw7k5 Muhammed Azhar Mohamed Maideen
06:18 PM Production Ticket(ST) #11727 (Escalated to Level 3): SNEKKU- hi @Azhar13 why collection type shown CN? but payment receipt correct
Muhammed Azhar Mohamed Maideen
06:17 PM Production Ticket(ST) #11727 (Support In Progress): SNEKKU- hi @Azhar13 why collection type shown CN? but payment receipt correct
Muhammed Azhar Mohamed Maideen
06:17 PM Production Ticket(ST) #11727 (Ticket Resolved): SNEKKU- hi @Azhar13 why collection type shown CN? but payment receipt correct
!WhatsApp%20Image%202024-05-15%20at%2017.59.08_08c5a08b.jpg!
!WhatsApp%20Image%202024-05-15%20at%2017.59.00_bf6c0229...
Muhammed Azhar Mohamed Maideen
06:15 PM Production Ticket(ST) #11712: hi @Azhar13 again, already deduct previously, but still shown in collection
https://app.clickup.com/t/86epbw0x3 Muhammed Azhar Mohamed Maideen
06:14 PM Production Ticket(ST) #11724 (Ticket Resolved): Snekku- hi, pls help check, collection ccmn5000009-240418 has minus the CN/002073 - RM 2.56 but now want to do new collection, and this CN still appear. customer is 5P517 Wan Shing Mktg S/B.

Muhammed Azhar Mohamed Maideen
06:13 PM Production Ticket(ST) #11724 (Support In Progress): Snekku- hi, pls help check, collection ccmn5000009-240418 has minus the CN/002073 - RM 2.56 but now want to do new collection, and this CN still appear. customer is 5P517 Wan Shing Mktg S/B.
Muhammed Azhar Mohamed Maideen
02:20 PM Production Ticket(ST) #11724 (Ticket Resolved): Snekku- hi, pls help check, collection ccmn5000009-240418 has minus the CN/002073 - RM 2.56 but now want to do new collection, and this CN still appear. customer is 5P517 Wan Shing Mktg S/B.
hi, pls help check, collection ccmn5000009-240418 has minus the CN/002073 - RM 2.56 but now want to do new collection... Muhammed Azhar Mohamed Maideen

14/05/2024

06:37 PM Production Ticket(ST) #11692: SNEKKU - Some of the picture empty and half
- user already use wifi but the image still same.
escalate to azhar. end of shift.
Rashdan Hussin
06:35 PM Production Ticket(ST) #11685: SNEKKU - Hi @Azhar13 Unable upload photo, please assist
- already simulate the issue by take photo in sales order and photo taking module using admin on behalf mo.
- cannot...
Rashdan Hussin
04:54 PM Production Ticket(ST) #11709 (Ticket Resolved): SNEKKU - Issue of collection in web
Rashdan Hussin
02:14 PM Production Ticket(ST) #11709 (Support In Progress): SNEKKU - Issue of collection in web
--select * into DMS_Ecosystem_Backup_Table.dbo._txn_mobile_collection_header_20240514
--from DMS_EcoSystem.dbo.txn_m...
Rashdan Hussin
02:14 PM Production Ticket(ST) #11709 (Ticket Resolved): SNEKKU - Issue of collection in web
- Found some collections details were not correct.
- Admin use cheque and CN to knock off invoices but CN was recog...
Rashdan Hussin
04:45 PM Production Ticket(ST) #11667 (Ticket Resolved): SNEKKU - hi @Azhar13 why invoice total amount difference?
Rashdan Hussin
03:28 PM Production Ticket(ST) #11712: hi @Azhar13 again, already deduct previously, but still shown in collection
select * from txn_mobile_collection_header where col_id like '432743db-5af4-46d7-a303-a447d93331d2'
select * from tx...
Muhammed Azhar Mohamed Maideen
03:28 PM Production Ticket(ST) #11712 (Escalated to Level 3): hi @Azhar13 again, already deduct previously, but still shown in collection
When a collection is completed on the mobile app and the user uploads the database, the invoice balance should be kno... Muhammed Azhar Mohamed Maideen
03:16 PM Production Ticket(ST) #11712 (Support In Progress): hi @Azhar13 again, already deduct previously, but still shown in collection
Muhammed Azhar Mohamed Maideen
03:16 PM Production Ticket(ST) #11712 (Ticket Resolved): hi @Azhar13 again, already deduct previously, but still shown in collection
Muhammed Azhar Mohamed Maideen
03:06 PM Production Ticket(ST) #11708 (Ticket Resolved): Snekku- hi @Azhar13 unable approve
Muhammed Azhar Mohamed Maideen
02:22 PM Production Ticket(ST) #11708 (Pending Client Verification): Snekku- hi @Azhar13 unable approve
Muhammed Azhar Mohamed Maideen
12:47 PM Production Ticket(ST) #11708 (Escalated to Level 3): Snekku- hi @Azhar13 unable approve
https://app.clickup.com/t/86epbec18 Muhammed Azhar Mohamed Maideen
12:44 PM Production Ticket(ST) #11708 (Support In Progress): Snekku- hi @Azhar13 unable approve
Muhammed Azhar Mohamed Maideen
12:44 PM Production Ticket(ST) #11708 (Ticket Resolved): Snekku- hi @Azhar13 unable approve
!Snekku_escaption%20error.png!
Muhammed Azhar Mohamed Maideen

13/05/2024

07:58 PM Production Ticket(ST) #11667: SNEKKU - hi @Azhar13 why invoice total amount difference?
@~Leewei here the updated collection receipt from mobile for collection CCMS2000023-240508. Kindly refer the receipt ... Rashdan Hussin
03:32 PM Production Ticket(ST) #11690 (Escalated to Level 3): SNEKKU - help to check any setting wrong caused this
Muhammed Azhar Mohamed Maideen
03:30 PM Production Ticket(ST) #11690 (Support In Progress): SNEKKU - help to check any setting wrong caused this
https://app.clickup.com/t/86epb655e Muhammed Azhar Mohamed Maideen
03:29 PM Production Ticket(ST) #11691: SNEKKU - setting 3% for carton, but why not appear
https://app.clickup.com/t/86epb655e Muhammed Azhar Mohamed Maideen
03:29 PM Production Ticket(ST) #11691 (Escalated to Level 3): SNEKKU - setting 3% for carton, but why not appear
Muhammed Azhar Mohamed Maideen
03:27 PM Production Ticket(ST) #11691 (Support In Progress): SNEKKU - setting 3% for carton, but why not appear
Muhammed Azhar Mohamed Maideen
11:59 AM Production Ticket(ST) #11692 (Support In Progress): SNEKKU - Some of the picture empty and half
Rashdan Hussin
11:49 AM Production Ticket(ST) #11672 (Ticket Resolved): Snekku - hi, pls check why collection of CCMC4000006 is missing?
Muhammed Azhar Mohamed Maideen
09:17 AM Production Ticket(ST) #11612 (Ticket Resolved): 1. this one need your help to check why the CN will appear under collection type column?
Muhammad Arif
09:03 AM Production Ticket(ST) #11617 (Ticket Resolved): hi, may i know how we can trace back the status of missing collection number?
Muhammad Arif

12/05/2024

02:32 PM Production Ticket(ST) #11692 (Pending Client Feedback): SNEKKU - Some of the picture empty and half
Tested from our side found no issue to show the picture. Can you check and ensure your network connection is good?
...
Rashdan Hussin
02:31 PM Production Ticket(ST) #11692 (Support In Progress): SNEKKU - Some of the picture empty and half
Rashdan Hussin
02:31 PM Production Ticket(ST) #11692 (Ticket Resolved): SNEKKU - Some of the picture empty and half
Some of the picture empty and half
!2c9a5d9c-9f0d-4a73-b9f2-6beea742f29e.jpg!
Rashdan Hussin
02:28 PM Production Ticket(ST) #11691 (Ticket Resolved): SNEKKU - setting 3% for carton, but why not appear
And setting 3% for carton, but why not appear ya
!bf08263d-d372-466c-aa42-a21d1c331af8.jpg!
This setting for ct...
Rashdan Hussin
02:25 PM Production Ticket(ST) #11690 (Ticket Resolved): SNEKKU - help to check any setting wrong caused this
Hi @Azhar MCC Please help to check any setting wrong caused this?
!5b682f8d-2209-4512-a4b1-ac4229cca429.jpg!
Rashdan Hussin
01:39 PM Production Ticket(ST) #11689 (Ticket Resolved): SNEKKU - can't view product list for customer group ES RM 2
Rashdan Hussin
01:36 PM Production Ticket(ST) #11667: SNEKKU - hi @Azhar13 why invoice total amount difference?
Hi @Azhar MCC Please provide payment receipt, thanks Rashdan Hussin

11/05/2024

05:03 PM Production Ticket(ST) #11689 (Pending Client Verification): SNEKKU - can't view product list for customer group ES RM 2
Rashdan Hussin
04:00 PM Production Ticket(ST) #11689 (Support In Progress): SNEKKU - can't view product list for customer group ES RM 2
select * from chain where org_id = 'snekku' and chain_code = 'ES RM2'
select * from mst_price_code where org_id = ...
Rashdan Hussin
03:59 PM Production Ticket(ST) #11689 (Ticket Resolved): SNEKKU - can't view product list for customer group ES RM 2
Hi pls help to check why datanory apps can't view product list for customer group ES RM 2 Rashdan Hussin
01:21 PM Production Ticket(ST) #11686 (Escalated to Level 3): SNEKKU - other modules, follow item code ya, can change to follow item code?
Rashdan Hussin
12:28 PM Production Ticket(ST) #11686 (Support In Progress): SNEKKU - other modules, follow item code ya, can change to follow item code?
Rashdan Hussin
12:28 PM Production Ticket(ST) #11686 (Ticket Resolved): SNEKKU - other modules, follow item code ya, can change to follow item code?
User request Sales Order History module in mobile apps need to sort by item code. Rashdan Hussin
12:24 PM Production Ticket(ST) #11685 (Support In Progress): SNEKKU - Hi @Azhar13 Unable upload photo, please assist
Feedback from user:
- Try if photo take for customer edit details then can upload
- But take for sales order and ph...
Rashdan Hussin
12:18 PM Production Ticket(ST) #11667 (Pending Client Verification): SNEKKU - hi @Azhar13 why invoice total amount difference?
Rashdan Hussin
12:14 PM Production Ticket(ST) #11667 (Support In Progress): SNEKKU - hi @Azhar13 why invoice total amount difference?
Rashdan Hussin
12:10 PM Production Ticket(ST) #11632 (Ticket Resolved): SNEKKU - pls verify this user ME5, missing no 5 but duplicate no 4
Rashdan Hussin

10/05/2024

05:37 PM Production Ticket(ST) #11685 (Ticket Resolved): SNEKKU - Hi @Azhar13 Unable upload photo, please assist
!WhatsApp%20Image%202024-05-10%20at%2013.01.30_eb5a22c7.jpg!
!WhatsApp%20Image%202024-05-10%20at%2013.09.37_2c22624b...
Muhammed Azhar Mohamed Maideen
05:22 PM Production Ticket(ST) #11667: SNEKKU - hi @Azhar13 why invoice total amount difference?
- Handover to Rashdan
_- end Shift
!WhatsApp%20Image%202024-05-10%20at%2017.11.27_bfdc1b0b.jpg!
this is the c...
Muhammed Azhar Mohamed Maideen
04:46 PM Production Ticket(ST) #11679 (Ticket Resolved): SNEKKU - Hi @Azhar13 why different?
Rashdan Hussin
04:42 PM Production Ticket(ST) #11679 (Support In Progress): SNEKKU - Hi @Azhar13 why different?
Rashdan Hussin
02:45 PM Production Ticket(ST) #11679 (Ticket Resolved): SNEKKU - Hi @Azhar13 why different?
!WhatsApp%20Image%202024-05-10%20at%2013.49.41_3dde8399.jpg!
!WhatsApp%20Image%202024-05-10%20at%2013.49.26_7424aec8...
Muhammed Azhar Mohamed Maideen
02:27 PM Production Ticket(ST) #11632 (Pending Client Verification): SNEKKU - pls verify this user ME5, missing no 5 but duplicate no 4
Rashdan Hussin
10:17 AM Production Ticket(ST) #11672 (Pending Client Verification): Snekku - hi, pls check why collection of CCMC4000006 is missing?
Muhammed Azhar Mohamed Maideen
10:09 AM Production Ticket(ST) #11672 (Support In Progress): Snekku - hi, pls check why collection of CCMC4000006 is missing?
Muhammed Azhar Mohamed Maideen
09:06 AM Production Ticket(ST) #11663 (Ticket Resolved): Snekku - CCMN3000022 - this transaction have 2 types of payment cash & chq but why import to systenm combine under 1 transaction only?
Muhammed Azhar Mohamed Maideen
 

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