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From 20/04/2024 to 19/05/2024

17/05/2024

07:00 PM 1.00 hour (Production Ticket(ST) #11742 (Ticket Resolved): SNEKKU - collection unable approve)
issue with web collection is a bug Rashdan Hussin
02:54 PM 1.00 hour (Production Ticket(ST) #11742 (Ticket Resolved): SNEKKU - collection unable approve)
web collection bug Rashdan Hussin

16/05/2024

10:41 AM 1.00 hour (Production Ticket(ST) #11727 (Ticket Resolved): SNEKKU- hi @Azhar13 why collection type shown CN? but payment receipt correct)
support and simulation Muhammed Azhar Mohamed Maideen
10:11 AM 1.00 hour (Production Ticket(ST) #11727 (Ticket Resolved): SNEKKU- hi @Azhar13 why collection type shown CN? but payment receipt correct)
support and simulation Muhammed Azhar Mohamed Maideen

15/05/2024

06:14 PM 1.00 hour (Production Ticket(ST) #11724 (Ticket Resolved): Snekku- hi, pls help check, collection ccmn5000009-240418 has minus the CN/002073 - RM 2.56 but now want to do new collection, and this CN still appear. customer is 5P517 Wan Shing Mktg S/B.)
support Muhammed Azhar Mohamed Maideen

14/05/2024

04:54 PM 2.00 hours (Production Ticket(ST) #11709 (Ticket Resolved): SNEKKU - Issue of collection in web)
Issue of collection in web Rashdan Hussin
03:06 PM 1.00 hour (Production Ticket(ST) #11708 (Ticket Resolved): Snekku- hi @Azhar13 unable approve)
support and stimulation Muhammed Azhar Mohamed Maideen

13/05/2024

03:32 PM 0.50 hour (Production Ticket(ST) #11690 (Ticket Resolved): SNEKKU - help to check any setting wrong caused this)
support and simulation Muhammed Azhar Mohamed Maideen
11:49 AM 4.00 hours (Production Ticket(ST) #11672 (Ticket Resolved): Snekku - hi, pls check why collection of CCMC4000006 is missing?)
support Muhammed Azhar Mohamed Maideen

11/05/2024

05:03 PM 1.00 hour (Production Ticket(ST) #11689 (Ticket Resolved): SNEKKU - can't view product list for customer group ES RM 2)
Not update the integration trigger Rashdan Hussin
01:21 PM 1.00 hour (Production Ticket(ST) #11686 (Ticket Resolved): SNEKKU - other modules, follow item code ya, can change to follow item code?)
Client request. Rashdan Hussin
12:18 PM 24.00 hours (Production Ticket(ST) #11667 (Ticket Resolved): SNEKKU - hi @Azhar13 why invoice total amount difference?)
invoice total amount difference Rashdan Hussin

10/05/2024

04:46 PM 1.00 hour (Production Ticket(ST) #11679 (Ticket Resolved): SNEKKU - Hi @Azhar13 why different?)
Not setup customer qualifier. Rashdan Hussin
02:27 PM 2.00 hours (Production Ticket(ST) #11632 (Ticket Resolved): SNEKKU - pls verify this user ME5, missing no 5 but duplicate no 4)
duplication and the skipped running number. Rashdan Hussin
10:17 AM 4.00 hours (Production Ticket(ST) #11672 (Ticket Resolved): Snekku - hi, pls check why collection of CCMC4000006 is missing?)
support and stimulation Muhammed Azhar Mohamed Maideen
09:06 AM 5.00 hours (Production Ticket(ST) #11663 (Ticket Resolved): Snekku - CCMN3000022 - this transaction have 2 types of payment cash & chq but why import to systenm combine under 1 transaction only?)
support Muhammed Azhar Mohamed Maideen

09/05/2024

07:51 PM 2.00 hours (Production Ticket(ST) #11651 (Ticket Resolved): SNEKKU - why on behalf module some become untick? as last time all ticked ya)
Customers are recently added. Rashdan Hussin
02:26 PM 5.00 hours (Production Ticket(ST) #11660 (Ticket Resolved): Snekku -hi, Please help to check this OR CCMS2000022-240507, approved but not import to System.)
support and simulation Muhammed Azhar Mohamed Maideen
11:26 AM 1.00 hour (Production Ticket(ST) #11655 (Ticket Resolved): SNEKKU - hi @Azhar13 user MN8, planned route got missing outlet, MN2 also)
user MN8, planned route got missing outlet, MN2 also Rashdan Hussin

08/05/2024

07:09 PM 2.00 hours (Production Ticket(ST) #11663 (Ticket Resolved): Snekku - CCMN3000022 - this transaction have 2 types of payment cash & chq but why import to systenm combine under 1 transaction only?)
support Muhammed Azhar Mohamed Maideen
07:01 PM 2.00 hours (Production Ticket(ST) #11660 (Ticket Resolved): Snekku -hi, Please help to check this OR CCMS2000022-240507, approved but not import to System.)
support Muhammed Azhar Mohamed Maideen

07/05/2024

11:54 AM 0.50 hour (Production Ticket(ST) #11647 (Ticket Resolved): SNEKKU - Hi @~Rashdan Hussin Add on explaination ya, as other can tick to choose it, but collection date cannot)
support and simulation Muhammed Azhar Mohamed Maideen

06/05/2024

06:33 PM 1.00 hour (Production Ticket(ST) #11631 (On-Hold): SNEKKU - May I know where can I have a report to call only datanory collection ?)
Client request. Rashdan Hussin
10:12 AM 2.00 hours (Production Ticket(ST) #11632 (Ticket Resolved): SNEKKU - pls verify this user ME5, missing no 5 but duplicate no 4)
Duplicate collection number Rashdan Hussin

27/04/2024

02:09 PM 24.00 hours (Production Ticket(ST) #11500 (Ticket Resolved): SNEKKU - we confirm the collection, and send the copy to customer by WA it is appears at CCMN500010, after that when we go summary to check again, the same transaction become CCMN5000011)
Generate collection doc no. Function got issue Rashdan Hussin
09:08 AM 2.00 hours (Production Ticket(ST) #11510 (Ticket Resolved): SNEKKU - Previous here got amount and can view oustanding invoice, but now not available?)
Infinity loop issue when retrieving data from realm. Rashdan Hussin

26/04/2024

08:25 PM 1.00 hour (Production Ticket(ST) #11531 (Ticket Resolved): SNEKKU - remove this as here is approval module)
Web running no override mobile running no. Rashdan Hussin
12:26 PM 1.00 hour (Production Ticket(ST) #11565 (Ticket Resolved): Snekku- hi @Azhar13 @Arif Ibrahim MCC unable click import data, please assist)
support Muhammed Azhar Mohamed Maideen
09:46 AM 3.00 hours (Production Ticket(ST) #11561 (Ticket Resolved): Snekku hi @Azhar13 why user can deduct which invoice paid previous?)
support Muhammed Azhar Mohamed Maideen
09:28 AM 3.00 hours (Production Ticket(ST) #11556 (Ticket Resolved): Snekku- hi @Azhar13 user MC4 unable upload again, please assist, urgent, thanks)
support Muhammed Azhar Mohamed Maideen
09:00 AM 2.00 hours (Production Ticket(ST) #11560 (Ticket Resolved): Snekku- hi @Azhar13 user MC unable upload, please assist)
support Muhammed Azhar Mohamed Maideen

25/04/2024

05:59 PM 1.00 hour (Production Ticket(ST) #11561 (Ticket Resolved): Snekku hi @Azhar13 why user can deduct which invoice paid previous?)
support and simulation Muhammed Azhar Mohamed Maideen

24/04/2024

06:07 PM 3.00 hours (Production Ticket(ST) #11495 (Ticket Resolved): Snekku - hi @Azhar13, user MC6 feedback, she done all the edit details - take photo, but now shown as video)
support Muhammed Azhar Mohamed Maideen
11:17 AM 2.00 hours (Production Ticket(ST) #11527 (Ticket Resolved): S@Azhar13 hi, can u help to check CCMN5000012 is missing, as just now doing this collection, the system didn't how the collection No. correctly. and then we download again, check the summary is showed CCMN5000013. checking on web, 0012 is not in the list.)
support and stimulation Muhammed Azhar Mohamed Maideen
10:43 AM 48.00 hours (Production Ticket(ST) #11474 (Ticket Resolved): SNEKKU - user MS6 take photo but no upload, now shown none photo need to upload)
Apps update Rashdan Hussin

23/04/2024

02:09 PM 1.00 hour (Production Ticket(ST) #11525 (Ticket Resolved): snekku - Hi @Azhar13 why this web got photo, but apps empty ya)
support and simulation Muhammed Azhar Mohamed Maideen
12:20 PM 1.00 hour (Production Ticket(ST) #11525 (Ticket Resolved): snekku - Hi @Azhar13 why this web got photo, but apps empty ya)
support Muhammed Azhar Mohamed Maideen
10:26 AM 1.00 hour (Production Ticket(ST) #11531 (Ticket Resolved): SNEKKU - remove this as here is approval module)
Client feature request. Rashdan Hussin
09:21 AM 2.00 hours (Production Ticket(ST) #11502 (Ticket Resolved): SNEKKU - hi @Azhar13 why user MC collection number dont have number 5?)
Generate collection doc no. Function got issue Rashdan Hussin
09:14 AM 1.00 hour (Production Ticket(ST) #11527 (Ticket Resolved): S@Azhar13 hi, can u help to check CCMN5000012 is missing, as just now doing this collection, the system didn't how the collection No. correctly. and then we download again, check the summary is showed CCMN5000013. checking on web, 0012 is not in the list.)
support Muhammed Azhar Mohamed Maideen

22/04/2024

03:40 PM 1.00 hour (Production Ticket(ST) #11508 (Ticket Resolved): SNEKKU - call report about which customer not yet get location)
Client request. Rashdan Hussin
03:15 PM 3.00 hours (Production Ticket(ST) #11495 (Ticket Resolved): Snekku - hi @Azhar13, user MC6 feedback, she done all the edit details - take photo, but now shown as video)
support and simulation Muhammed Azhar Mohamed Maideen
02:30 PM 2.00 hours (Production Ticket(ST) #11300 (Ticket Resolved): snekku - Hi @~Jann Yap, stock list still empty after key many times SO? Not memorizes items, still need add item)
support Muhammed Azhar Mohamed Maideen

21/04/2024

11:49 AM 1.00 hour (Production Ticket(ST) #11509 (Ticket Resolved): SNEKKU - no need check in / out for sales order and collection)
Feature request Rashdan Hussin
10:45 AM 1.00 hour (Production Ticket(ST) #11410 (Ticket Resolved): Snekku - Done, but help to remove which photo show this can? (no urgent))
wupport Muhammed Azhar Mohamed Maideen
10:43 AM 1.00 hour (Production Ticket(ST) #11464 (Ticket Resolved): SNEKKU - help to call report for which customer not yet upload photo)
support Muhammed Azhar Mohamed Maideen
10:42 AM 1.00 hour (Production Ticket(ST) #11486 (Ticket Resolved): Snekku- Hi @Azhar13 @~shanyou 1 invoice disapper IN24/005186, please assist urgently as sales team unable do collection)
support Muhammed Azhar Mohamed Maideen

20/04/2024

10:44 PM 1.00 hour (Production Ticket(ST) #11500 (Ticket Resolved): SNEKKU - we confirm the collection, and send the copy to customer by WA it is appears at CCMN500010, after that when we go summary to check again, the same transaction become CCMN5000011)
collection issue Rashdan Hussin
04:14 PM 1.00 hour (Production Ticket(ST) #11497 (Ticket Resolved): SNEKKU - Hi @Azhar13 Why this acc not in list?)
Customer not in the list Rashdan Hussin
02:08 PM 1.00 hour (Production Ticket(ST) #11502 (Ticket Resolved): SNEKKU - hi @Azhar13 why user MC collection number dont have number 5?)
Generate collection doc no. Function got issue Rashdan Hussin
 

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