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From 11/04/2024 to 10/05/2024

10/05/2024

04:46 PM 1.00 hour (Production Ticket(ST) #11679 (Ticket Resolved): SNEKKU - Hi @Azhar13 why different?)
Not setup customer qualifier. Rashdan Hussin
02:27 PM 2.00 hours (Production Ticket(ST) #11632 (Ticket Resolved): SNEKKU - pls verify this user ME5, missing no 5 but duplicate no 4)
duplication and the skipped running number. Rashdan Hussin
10:17 AM 4.00 hours (Production Ticket(ST) #11672 (Ticket Resolved): Snekku - hi, pls check why collection of CCMC4000006 is missing?)
support and stimulation Muhammed Azhar Mohamed Maideen
09:06 AM 5.00 hours (Production Ticket(ST) #11663 (Ticket Resolved): Snekku - CCMN3000022 - this transaction have 2 types of payment cash & chq but why import to systenm combine under 1 transaction only?)
support Muhammed Azhar Mohamed Maideen

09/05/2024

07:51 PM 2.00 hours (Production Ticket(ST) #11651 (Ticket Resolved): SNEKKU - why on behalf module some become untick? as last time all ticked ya)
Customers are recently added. Rashdan Hussin
02:26 PM 5.00 hours (Production Ticket(ST) #11660 (Ticket Resolved): Snekku -hi, Please help to check this OR CCMS2000022-240507, approved but not import to System.)
support and simulation Muhammed Azhar Mohamed Maideen
11:26 AM 1.00 hour (Production Ticket(ST) #11655 (Ticket Resolved): SNEKKU - hi @Azhar13 user MN8, planned route got missing outlet, MN2 also)
user MN8, planned route got missing outlet, MN2 also Rashdan Hussin

08/05/2024

07:09 PM 2.00 hours (Production Ticket(ST) #11663 (Ticket Resolved): Snekku - CCMN3000022 - this transaction have 2 types of payment cash & chq but why import to systenm combine under 1 transaction only?)
support Muhammed Azhar Mohamed Maideen
07:01 PM 2.00 hours (Production Ticket(ST) #11660 (Ticket Resolved): Snekku -hi, Please help to check this OR CCMS2000022-240507, approved but not import to System.)
support Muhammed Azhar Mohamed Maideen

07/05/2024

11:54 AM 0.50 hour (Production Ticket(ST) #11647 (Ticket Resolved): SNEKKU - Hi @~Rashdan Hussin Add on explaination ya, as other can tick to choose it, but collection date cannot)
support and simulation Muhammed Azhar Mohamed Maideen

06/05/2024

06:33 PM 1.00 hour (Production Ticket(ST) #11631 (On-Hold): SNEKKU - May I know where can I have a report to call only datanory collection ?)
Client request. Rashdan Hussin
10:12 AM 2.00 hours (Production Ticket(ST) #11632 (Ticket Resolved): SNEKKU - pls verify this user ME5, missing no 5 but duplicate no 4)
Duplicate collection number Rashdan Hussin

27/04/2024

02:09 PM 24.00 hours (Production Ticket(ST) #11500 (Ticket Resolved): SNEKKU - we confirm the collection, and send the copy to customer by WA it is appears at CCMN500010, after that when we go summary to check again, the same transaction become CCMN5000011)
Generate collection doc no. Function got issue Rashdan Hussin
09:08 AM 2.00 hours (Production Ticket(ST) #11510 (Ticket Resolved): SNEKKU - Previous here got amount and can view oustanding invoice, but now not available?)
Infinity loop issue when retrieving data from realm. Rashdan Hussin

26/04/2024

08:25 PM 1.00 hour (Production Ticket(ST) #11531 (Ticket Resolved): SNEKKU - remove this as here is approval module)
Web running no override mobile running no. Rashdan Hussin
12:26 PM 1.00 hour (Production Ticket(ST) #11565 (Ticket Resolved): Snekku- hi @Azhar13 @Arif Ibrahim MCC unable click import data, please assist)
support Muhammed Azhar Mohamed Maideen
09:46 AM 3.00 hours (Production Ticket(ST) #11561 (Ticket Resolved): Snekku hi @Azhar13 why user can deduct which invoice paid previous?)
support Muhammed Azhar Mohamed Maideen
09:28 AM 3.00 hours (Production Ticket(ST) #11556 (Ticket Resolved): Snekku- hi @Azhar13 user MC4 unable upload again, please assist, urgent, thanks)
support Muhammed Azhar Mohamed Maideen
09:00 AM 2.00 hours (Production Ticket(ST) #11560 (Ticket Resolved): Snekku- hi @Azhar13 user MC unable upload, please assist)
support Muhammed Azhar Mohamed Maideen

25/04/2024

05:59 PM 1.00 hour (Production Ticket(ST) #11561 (Ticket Resolved): Snekku hi @Azhar13 why user can deduct which invoice paid previous?)
support and simulation Muhammed Azhar Mohamed Maideen

24/04/2024

06:07 PM 3.00 hours (Production Ticket(ST) #11495 (Ticket Resolved): Snekku - hi @Azhar13, user MC6 feedback, she done all the edit details - take photo, but now shown as video)
support Muhammed Azhar Mohamed Maideen
11:17 AM 2.00 hours (Production Ticket(ST) #11527 (Ticket Resolved): S@Azhar13 hi, can u help to check CCMN5000012 is missing, as just now doing this collection, the system didn't how the collection No. correctly. and then we download again, check the summary is showed CCMN5000013. checking on web, 0012 is not in the list.)
support and stimulation Muhammed Azhar Mohamed Maideen
10:43 AM 48.00 hours (Production Ticket(ST) #11474 (Ticket Resolved): SNEKKU - user MS6 take photo but no upload, now shown none photo need to upload)
Apps update Rashdan Hussin

23/04/2024

02:09 PM 1.00 hour (Production Ticket(ST) #11525 (Ticket Resolved): snekku - Hi @Azhar13 why this web got photo, but apps empty ya)
support and simulation Muhammed Azhar Mohamed Maideen
12:20 PM 1.00 hour (Production Ticket(ST) #11525 (Ticket Resolved): snekku - Hi @Azhar13 why this web got photo, but apps empty ya)
support Muhammed Azhar Mohamed Maideen
10:26 AM 1.00 hour (Production Ticket(ST) #11531 (Ticket Resolved): SNEKKU - remove this as here is approval module)
Client feature request. Rashdan Hussin
09:21 AM 2.00 hours (Production Ticket(ST) #11502 (Ticket Resolved): SNEKKU - hi @Azhar13 why user MC collection number dont have number 5?)
Generate collection doc no. Function got issue Rashdan Hussin
09:14 AM 1.00 hour (Production Ticket(ST) #11527 (Ticket Resolved): S@Azhar13 hi, can u help to check CCMN5000012 is missing, as just now doing this collection, the system didn't how the collection No. correctly. and then we download again, check the summary is showed CCMN5000013. checking on web, 0012 is not in the list.)
support Muhammed Azhar Mohamed Maideen

22/04/2024

03:40 PM 1.00 hour (Production Ticket(ST) #11508 (Ticket Resolved): SNEKKU - call report about which customer not yet get location)
Client request. Rashdan Hussin
03:15 PM 3.00 hours (Production Ticket(ST) #11495 (Ticket Resolved): Snekku - hi @Azhar13, user MC6 feedback, she done all the edit details - take photo, but now shown as video)
support and simulation Muhammed Azhar Mohamed Maideen
02:30 PM 2.00 hours (Production Ticket(ST) #11300 (Ticket Resolved): snekku - Hi @~Jann Yap, stock list still empty after key many times SO? Not memorizes items, still need add item)
support Muhammed Azhar Mohamed Maideen

21/04/2024

11:49 AM 1.00 hour (Production Ticket(ST) #11509 (Ticket Resolved): SNEKKU - no need check in / out for sales order and collection)
Feature request Rashdan Hussin
10:45 AM 1.00 hour (Production Ticket(ST) #11410 (Ticket Resolved): Snekku - Done, but help to remove which photo show this can? (no urgent))
wupport Muhammed Azhar Mohamed Maideen
10:43 AM 1.00 hour (Production Ticket(ST) #11464 (Ticket Resolved): SNEKKU - help to call report for which customer not yet upload photo)
support Muhammed Azhar Mohamed Maideen
10:42 AM 1.00 hour (Production Ticket(ST) #11486 (Ticket Resolved): Snekku- Hi @Azhar13 @~shanyou 1 invoice disapper IN24/005186, please assist urgently as sales team unable do collection)
support Muhammed Azhar Mohamed Maideen

20/04/2024

10:44 PM 1.00 hour (Production Ticket(ST) #11500 (Ticket Resolved): SNEKKU - we confirm the collection, and send the copy to customer by WA it is appears at CCMN500010, after that when we go summary to check again, the same transaction become CCMN5000011)
collection issue Rashdan Hussin
04:14 PM 1.00 hour (Production Ticket(ST) #11497 (Ticket Resolved): SNEKKU - Hi @Azhar13 Why this acc not in list?)
Customer not in the list Rashdan Hussin
02:08 PM 1.00 hour (Production Ticket(ST) #11502 (Ticket Resolved): SNEKKU - hi @Azhar13 why user MC collection number dont have number 5?)
Generate collection doc no. Function got issue Rashdan Hussin

19/04/2024

10:31 AM 1.00 hour (Production Ticket(ST) #11485 (Ticket Resolved): snekku - Hi morning, may I know why some of transaction not show cheque date ?)
support and simulation Muhammed Azhar Mohamed Maideen

18/04/2024

10:57 AM 1.00 hour (Production Ticket(ST) #11486 (Ticket Resolved): Snekku- Hi @Azhar13 @~shanyou 1 invoice disapper IN24/005186, please assist urgently as sales team unable do collection)
support and simulation Muhammed Azhar Mohamed Maideen

17/04/2024

04:32 PM 1.00 hour (Production Ticket(ST) #11476 (Ticket Resolved): Snekku- hi @~Jann Yap @~Ang Ming How CCMS1000002, CCMS1000003 approved, but not in mysoft, please assist, thanks)
support and simulation Muhammed Azhar Mohamed Maideen
10:19 AM 1.00 hour (Production Ticket(ST) #11460 (Ticket Resolved): Snekku- Hi @Azhar13 How long will disapper if not upload photo?)
Client enquiry Rashdan Hussin
09:57 AM 1.00 hour (Production Ticket(ST) #11454 (Ticket Resolved): Snekku- Hi @Azhar13 Why different? Should be 32.95)
support and stimulation Muhammed Azhar Mohamed Maideen

16/04/2024

04:17 PM 1.00 hour (Production Ticket(ST) #11437 (Ticket Resolved): SNEKKU - Unable scroll up ya)
Cannot scroll the page. Rashdan Hussin
11:25 AM 1.00 hour (Production Ticket(ST) #11454 (Ticket Resolved): Snekku- Hi @Azhar13 Why different? Should be 32.95)
support and simulation Muhammed Azhar Mohamed Maideen

15/04/2024

04:51 PM 1.00 hour (Production Ticket(ST) #11445 (Ticket Resolved): Snekku- hi @Azhar13 @~shanyou, CN done deduct, but still in collection, please assist)
support and simulation Muhammed Azhar Mohamed Maideen
11:59 AM 1.00 hour (Production Ticket(ST) #11445 (Ticket Resolved): Snekku- hi @Azhar13 @~shanyou, CN done deduct, but still in collection, please assist)
support and stimulation Muhammed Azhar Mohamed Maideen
02:49 PM 1.00 hour (Production Ticket(ST) #11442 (Ticket Resolved): Snekku- hi @Azhar13 why status invoiced still in sales order approval ya?)
support and simulation Muhammed Azhar Mohamed Maideen
09:21 AM 1.00 hour (Production Ticket(ST) #11377 (Ticket Resolved): Snekku- Hi @Azhar13 why unable on behalf mn2?)
support and stimulation Muhammed Azhar Mohamed Maideen

12/04/2024

06:44 PM 1.00 hour (Production Ticket(ST) #11377 (Ticket Resolved): Snekku- Hi @Azhar13 why unable on behalf mn2?)
support and simulation Muhammed Azhar Mohamed Maideen
02:37 PM 2.00 hours (Production Ticket(ST) #11438 (Ticket Resolved): SNEKKU - These paid ya, but still in invoice history)
Invoice History page show outstanding invoice and invoice for past two months. Rashdan Hussin
02:32 PM 1.00 hour (Production Ticket(ST) #11437 (Ticket Resolved): SNEKKU - Unable scroll up ya)
Cannot scroll the page. Rashdan Hussin
 

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