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From 22/03/2024 to 20/04/2024

20/04/2024

10:44 PM Production Ticket(ST) #11500 (Escalated to Level 3): SNEKKU - we confirm the collection, and send the copy to customer by WA it is appears at CCMN500010, after that when we go summary to check again, the same transaction become CCMN5000011
Rashdan Hussin
10:19 PM Production Ticket(ST) #11500 (Support In Progress): SNEKKU - we confirm the collection, and send the copy to customer by WA it is appears at CCMN500010, after that when we go summary to check again, the same transaction become CCMN5000011
Rashdan Hussin
03:29 PM Production Ticket(ST) #11500: SNEKKU - we confirm the collection, and send the copy to customer by WA it is appears at CCMN500010, after that when we go summary to check again, the same transaction become CCMN5000011
@Azhar MCC morning, when doing the collection, we confirm the collection, and send the copy to customer by WA it is a... Rashdan Hussin
05:30 PM Production Ticket(ST) #11508 (Ticket Resolved): SNEKKU - call report about which customer not yet get location
hi @Azhar MCC please help to call report about which customer not yet get location, thanks Rashdan Hussin
04:14 PM Production Ticket(ST) #11497 (Pending Client Feedback): SNEKKU - Hi @Azhar13 Why this acc not in list?
Hi can you verify whether the customer 3Z002 still not in the list or not. As i can find the customer in the list. Pl... Rashdan Hussin
03:21 PM Production Ticket(ST) #11497 (Support In Progress): SNEKKU - Hi @Azhar13 Why this acc not in list?
Rashdan Hussin
02:08 PM Production Ticket(ST) #11502 (Escalated to Level 3): SNEKKU - hi @Azhar13 why user MC collection number dont have number 5?
Rashdan Hussin
02:05 PM Production Ticket(ST) #11502 (Support In Progress): SNEKKU - hi @Azhar13 why user MC collection number dont have number 5?
Rashdan Hussin

19/04/2024

12:23 AM Production Ticket(ST) #11502 (Ticket Resolved): SNEKKU - hi @Azhar13 why user MC collection number dont have number 5?
!WhatsApp%20Image%202024-04-19%20at%2017.39.52_02a34d96.jpg!
Muhammed Azhar Mohamed Maideen
12:18 AM Production Ticket(ST) #11474: SNEKKU - user MS6 take photo but no upload, now shown none photo need to upload
hi @Azhar13 MS6 done upload database
Rashdan this user already uploaded database But have not further check yet du...
Muhammed Azhar Mohamed Maideen
12:12 AM Production Ticket(ST) #11495: Snekku - hi @Azhar13, user MC6 feedback, she done all the edit details - take photo, but now shown as video
Handover to rashdan shift changeover Muhammed Azhar Mohamed Maideen
12:09 AM Production Ticket(ST) #11486: Snekku- Hi @Azhar13 @~shanyou 1 invoice disapper IN24/005186, please assist urgently as sales team unable do collection
!WhatsApp%20Image%202024-04-19%20at%2021.43.14_2353ec67.jpg!
Muhammed Azhar Mohamed Maideen
09:53 AM Production Ticket(ST) #11486: Snekku- Hi @Azhar13 @~shanyou 1 invoice disapper IN24/005186, please assist urgently as sales team unable do collection
!WhatsApp%20Image%202024-04-19%20at%2009.54.50_9d67b5b6.jpg!
Muhammed Azhar Mohamed Maideen
12:04 AM Production Ticket(ST) #11497: SNEKKU - Hi @Azhar13 Why this acc not in list?
Handover to Rashdan
_ change shift over
Muhammed Azhar Mohamed Maideen
10:28 AM Production Ticket(ST) #11497 (Ticket Resolved): SNEKKU - Hi @Azhar13 Why this acc not in list?
!WhatsApp%20Image%202024-04-18%20at%2021.15.16_6b9cb1ac.jpg!
!WhatsApp%20Image%202024-04-18%20at%2021.15.22_ff86900c...
Muhammed Azhar Mohamed Maideen
12:03 AM Production Ticket(ST) #11500: SNEKKU - we confirm the collection, and send the copy to customer by WA it is appears at CCMN500010, after that when we go summary to check again, the same transaction become CCMN5000011
hi arif this is the issue where the collection number is different but the invoice details are same.
As we checked i...
Muhammed Azhar Mohamed Maideen
12:00 PM Production Ticket(ST) #11500 (Ticket Resolved): SNEKKU - we confirm the collection, and send the copy to customer by WA it is appears at CCMN500010, after that when we go summary to check again, the same transaction become CCMN5000011
Muhammed Azhar Mohamed Maideen
10:31 AM Production Ticket(ST) #11485 (Ticket Resolved): snekku - Hi morning, may I know why some of transaction not show cheque date ?
Muhammed Azhar Mohamed Maideen
10:30 AM Production Ticket(ST) #11485 (Pending Client Verification): snekku - Hi morning, may I know why some of transaction not show cheque date ?
Muhammed Azhar Mohamed Maideen
09:55 AM Production Ticket(ST) #11410 (Pending Client Verification): Snekku - Done, but help to remove which photo show this can? (no urgent)
Muhammed Azhar Mohamed Maideen

18/04/2024

06:00 PM Production Ticket(ST) #11495 (Support In Progress): Snekku - hi @Azhar13, user MC6 feedback, she done all the edit details - take photo, but now shown as video
hi @~Leewei based on our simulation, we successfully replicated the activity and discovered that the images are visi... Muhammed Azhar Mohamed Maideen
04:22 PM Production Ticket(ST) #11495 (Ticket Resolved): Snekku - hi @Azhar13, user MC6 feedback, she done all the edit details - take photo, but now shown as video
!WhatsApp%20Image%202024-04-18%20at%2013.03.47_a2b0d37c.jpg!
Muhammed Azhar Mohamed Maideen
04:24 PM Production Ticket(ST) #11300: snekku - Hi @~Jann Yap, stock list still empty after key many times SO? Not memorizes items, still need add item
As we check and stimulate the issue The sales order taking list is still empty
Muhammed Azhar Mohamed Maideen
11:00 AM Production Ticket(ST) #11300: snekku - Hi @~Jann Yap, stock list still empty after key many times SO? Not memorizes items, still need add item
This is under testing phase Muhammed Azhar Mohamed Maideen
11:02 AM Production Ticket(ST) #11396 (Ticket Resolved): Hi @~Azhar13 Please assist as collection cannot approve due to invoice amt cannot 0, but those 0 is not yet pay
Muhammad Arif
10:57 AM Production Ticket(ST) #11486 (Pending Client Verification): Snekku- Hi @Azhar13 @~shanyou 1 invoice disapper IN24/005186, please assist urgently as sales team unable do collection
-- identify the
select * from customer where org_id = 'snekku' and customer_code = '5j005'
--5054BFE6BB454D439FCA...
Muhammed Azhar Mohamed Maideen
10:56 AM Production Ticket(ST) #11486 (Support In Progress): Snekku- Hi @Azhar13 @~shanyou 1 invoice disapper IN24/005186, please assist urgently as sales team unable do collection
Muhammed Azhar Mohamed Maideen
10:55 AM Production Ticket(ST) #11486 (Ticket Resolved): Snekku- Hi @Azhar13 @~shanyou 1 invoice disapper IN24/005186, please assist urgently as sales team unable do collection
!WhatsApp%20Image%202024-04-18%20at%2010.04.03_d62afd82.jpg!
Muhammed Azhar Mohamed Maideen
09:52 AM Production Ticket(ST) #11485 (Escalated to Level 3): snekku - Hi morning, may I know why some of transaction not show cheque date ?
SELECT *
FROM txn_mobile_collection_header th
INNER JOIN txn_mobile_collection_detail td ON th.col_id = td.col_id
...
Muhammed Azhar Mohamed Maideen
09:46 AM Production Ticket(ST) #11485 (Support In Progress): snekku - Hi morning, may I know why some of transaction not show cheque date ?
Muhammed Azhar Mohamed Maideen
09:45 AM Production Ticket(ST) #11485 (Ticket Resolved): snekku - Hi morning, may I know why some of transaction not show cheque date ?
!WhatsApp%20Image%202024-04-18%20at%2008.50.51_b9078d7d.jpg!
Muhammed Azhar Mohamed Maideen

17/04/2024

06:42 PM Production Ticket(ST) #11300 (Ready for Verification): snekku - Hi @~Jann Yap, stock list still empty after key many times SO? Not memorizes items, still need add item
Muhammed Azhar Mohamed Maideen
06:40 PM Production Ticket(ST) #11300 (Escalated to Level 3): snekku - Hi @~Jann Yap, stock list still empty after key many times SO? Not memorizes items, still need add item
Muhammed Azhar Mohamed Maideen
06:39 PM Production Ticket(ST) #11300 (Support In Progress): snekku - Hi @~Jann Yap, stock list still empty after key many times SO? Not memorizes items, still need add item
has to perform testing Muhammed Azhar Mohamed Maideen
09:37 AM Production Ticket(ST) #11300: snekku - Hi @~Jann Yap, stock list still empty after key many times SO? Not memorizes items, still need add item
This one has to do testing on this where I have to do testing where I have to fresh download Muhammed Azhar Mohamed Maideen
06:15 PM Production Ticket(ST) #11474: SNEKKU - user MS6 take photo but no upload, now shown none photo need to upload
the real issue is
he already made txn
in txn consist take photo
-- what have to ask the user
MAy we kno...
Muhammed Azhar Mohamed Maideen
05:31 PM Production Ticket(ST) #11474: SNEKKU - user MS6 take photo but no upload, now shown none photo need to upload
- handover to azhar
- end shift
Rashdan Hussin
10:29 AM Production Ticket(ST) #11474 (Support In Progress): SNEKKU - user MS6 take photo but no upload, now shown none photo need to upload
Rashdan Hussin
10:22 AM Production Ticket(ST) #11474 (Ticket Resolved): SNEKKU - user MS6 take photo but no upload, now shown none photo need to upload
Hi @Rashdan Hussin user MS6 take photo but no upload, now shown none photo need to upload Rashdan Hussin
04:32 PM Production Ticket(ST) #11476 (Ticket Resolved): Snekku- hi @~Jann Yap @~Ang Ming How CCMS1000002, CCMS1000003 approved, but not in mysoft, please assist, thanks
Muhammed Azhar Mohamed Maideen
11:22 AM Production Ticket(ST) #11476 (Pending Client Verification): Snekku- hi @~Jann Yap @~Ang Ming How CCMS1000002, CCMS1000003 approved, but not in mysoft, please assist, thanks
As I checked with shan you the batching process already done the process Muhammed Azhar Mohamed Maideen
10:57 AM Production Ticket(ST) #11476: Snekku- hi @~Jann Yap @~Ang Ming How CCMS1000002, CCMS1000003 approved, but not in mysoft, please assist, thanks
Hi @~Leewei, these 2 collections not in mysoft due to the cheque no. length
CCMS1000002 - Alliance 011721(15/4)
CC...
Muhammed Azhar Mohamed Maideen
10:49 AM Production Ticket(ST) #11476 (Support In Progress): Snekku- hi @~Jann Yap @~Ang Ming How CCMS1000002, CCMS1000003 approved, but not in mysoft, please assist, thanks
Muhammed Azhar Mohamed Maideen
10:47 AM Production Ticket(ST) #11476 (Ticket Resolved): Snekku- hi @~Jann Yap @~Ang Ming How CCMS1000002, CCMS1000003 approved, but not in mysoft, please assist, thanks
Muhammed Azhar Mohamed Maideen
10:45 AM Production Ticket(ST) #11464 (Pending Client Verification): SNEKKU - help to call report for which customer not yet upload photo
SELECT customer_code, customer_name,'Customer that did not upload photos' as Remark
FROM customer
WHERE org_id = ...
Muhammed Azhar Mohamed Maideen
10:42 AM Production Ticket(ST) #11464 (Support In Progress): SNEKKU - help to call report for which customer not yet upload photo
Muhammed Azhar Mohamed Maideen
10:19 AM Production Ticket(ST) #11460 (Ticket Resolved): Snekku- Hi @Azhar13 How long will disapper if not upload photo?
Rashdan Hussin
10:17 AM Production Ticket(ST) #11460 (Support In Progress): Snekku- Hi @Azhar13 How long will disapper if not upload photo?
Rashdan Hussin
10:15 AM Production Ticket(ST) #11437 (Ticket Resolved): SNEKKU - Unable scroll up ya
Rashdan Hussin
09:57 AM Production Ticket(ST) #11454 (Ticket Resolved): Snekku- Hi @Azhar13 Why different? Should be 32.95
Muhammed Azhar Mohamed Maideen

16/04/2024

04:17 PM Production Ticket(ST) #11437 (Pending Client Verification): SNEKKU - Unable scroll up ya
Rashdan Hussin
03:50 PM Production Ticket(ST) #11464 (Ticket Resolved): SNEKKU - help to call report for which customer not yet upload photo
hi @Azhar MCC, can help to call report for which customer not yet upload photo? Rashdan Hussin
12:34 PM Production Ticket(ST) #11460: Snekku- Hi @Azhar13 How long will disapper if not upload photo?
based on shu ern explanation if user have pending photo URl is will being replaced with www.datanory.com.my 3.2.17 ... Muhammed Azhar Mohamed Maideen
12:32 PM Production Ticket(ST) #11460 (Ticket Resolved): Snekku- Hi @Azhar13 How long will disapper if not upload photo?
!WhatsApp%20Image%202024-04-16%20at%2008.18.28_e7d7ceb4.jpg!
Muhammed Azhar Mohamed Maideen
12:30 PM Production Ticket(ST) #11410 (Escalate to 2nd Level Support): Snekku - Done, but help to remove which photo show this can? (no urgent)
The batch script is not correct From my side
Has to come with different solution
based on the database
there ar...
Muhammed Azhar Mohamed Maideen
12:27 PM Production Ticket(ST) #11410 (Support In Progress): Snekku - Done, but help to remove which photo show this can? (no urgent)
Muhammed Azhar Mohamed Maideen
11:26 AM Production Ticket(ST) #11454: Snekku- Hi @Azhar13 Why different? Should be 32.95
!WhatsApp%20Image%202024-04-16%20at%2011.25.06_c683212a.jpg!
Muhammed Azhar Mohamed Maideen
11:25 AM Production Ticket(ST) #11454 (Pending Client Verification): Snekku- Hi @Azhar13 Why different? Should be 32.95
select * from txn_credit_note_history_header where credit_note_no ='CN24/002144'
select * from txn_credit_note_histo...
Muhammed Azhar Mohamed Maideen
09:36 AM Production Ticket(ST) #11454: Snekku- Hi @Azhar13 Why different? Should be 32.95
Have to do patching on this. change to 32.95 Muhammed Azhar Mohamed Maideen

15/04/2024

06:32 PM Production Ticket(ST) #11454 (Pending Client Feedback): Snekku- Hi @Azhar13 Why different? Should be 32.95
SELECT
b.customer_code,
b.customer_name,
*
FROM
txn_invoice_history_header a
...
Muhammed Azhar Mohamed Maideen
06:31 PM Production Ticket(ST) #11454 (Support In Progress): Snekku- Hi @Azhar13 Why different? Should be 32.95
Muhammed Azhar Mohamed Maideen
06:31 PM Production Ticket(ST) #11454 (Ticket Resolved): Snekku- Hi @Azhar13 Why different? Should be 32.95
!WhatsApp%20Image%202024-04-15%20at%2017.20.10_142642d9.jpg!
Muhammed Azhar Mohamed Maideen
04:51 PM Production Ticket(ST) #11445 (Ticket Resolved): Snekku- hi @Azhar13 @~shanyou, CN done deduct, but still in collection, please assist
Muhammed Azhar Mohamed Maideen
03:05 PM Production Ticket(ST) #11445: Snekku- hi @Azhar13 @~shanyou, CN done deduct, but still in collection, please assist
SELECT
b.customer_code,
b.customer_name,
*
FROM
txn_invoice_history_header a
...
Muhammed Azhar Mohamed Maideen
02:56 PM Production Ticket(ST) #11445 (Pending Client Verification): Snekku- hi @Azhar13 @~shanyou, CN done deduct, but still in collection, please assist
Muhammed Azhar Mohamed Maideen
11:59 AM Production Ticket(ST) #11445 (Escalated to Level 3): Snekku- hi @Azhar13 @~shanyou, CN done deduct, but still in collection, please assist
https://app.clickup.com/t/86ep3twmp Muhammed Azhar Mohamed Maideen
10:20 AM Production Ticket(ST) #11445 (Pending Client Feedback): Snekku- hi @Azhar13 @~shanyou, CN done deduct, but still in collection, please assist
hi @~Leewei may we know, salesman use the cn for which invoice? Muhammed Azhar Mohamed Maideen
10:20 AM Production Ticket(ST) #11445 (Support In Progress): Snekku- hi @Azhar13 @~shanyou, CN done deduct, but still in collection, please assist
Muhammed Azhar Mohamed Maideen
09:29 AM Production Ticket(ST) #11445 (Ticket Resolved): Snekku- hi @Azhar13 @~shanyou, CN done deduct, but still in collection, please assist
!WhatsApp%20Image%202024-04-15%20at%2008.52.04_2352c60a.jpg!
Muhammed Azhar Mohamed Maideen
02:49 PM Production Ticket(ST) #11442 (Ticket Resolved): Snekku- hi @Azhar13 why status invoiced still in sales order approval ya?
Muhammed Azhar Mohamed Maideen
02:38 PM Production Ticket(ST) #11442 (Pending Client Verification): Snekku- hi @Azhar13 why status invoiced still in sales order approval ya?
Muhammed Azhar Mohamed Maideen
02:37 PM Production Ticket(ST) #11442 (Support In Progress): Snekku- hi @Azhar13 why status invoiced still in sales order approval ya?
Muhammed Azhar Mohamed Maideen
08:08 AM Production Ticket(ST) #11442: Snekku- hi @Azhar13 why status invoiced still in sales order approval ya?
pass back to Azhar, not enough time to check. please check with Rashdan Muhammad Arif
09:21 AM Production Ticket(ST) #11377 (Ticket Resolved): Snekku- Hi @Azhar13 why unable on behalf mn2?
Muhammed Azhar Mohamed Maideen

12/04/2024

06:51 PM Production Ticket(ST) #11438 (Ticket Resolved): SNEKKU - These paid ya, but still in invoice history
Rashdan Hussin
02:37 PM Production Ticket(ST) #11438 (Pending Client Verification): SNEKKU - These paid ya, but still in invoice history
Rashdan Hussin
06:44 PM Production Ticket(ST) #11377 (Pending Client Verification): Snekku- Hi @Azhar13 why unable on behalf mn2?
Muhammed Azhar Mohamed Maideen
02:41 PM Production Ticket(ST) #11377 (Escalated to Level 3): Snekku- Hi @Azhar13 why unable on behalf mn2?
Muhammed Azhar Mohamed Maideen
06:12 PM Production Ticket(ST) #11410: Snekku - Done, but help to remove which photo show this can? (no urgent)
This is WIP the batch file already patched Have to run and check again Muhammed Azhar Mohamed Maideen
10:55 AM Production Ticket(ST) #11410: Snekku - Done, but help to remove which photo show this can? (no urgent)
Currently Running the script to check either the images found or not Muhammed Azhar Mohamed Maideen
06:09 PM Production Ticket(ST) #11442 (Ticket Resolved): Snekku- hi @Azhar13 why status invoiced still in sales order approval ya?
!WhatsApp%20Image%202024-04-12%20at%2016.19.51_8de1e4e2.jpg!
Muhammed Azhar Mohamed Maideen
02:32 PM Production Ticket(ST) #11437 (Escalated to Level 3): SNEKKU - Unable scroll up ya
Ticket in clickup:
Sales Order History: color code & scrolling
Rashdan Hussin

11/04/2024

11:15 AM Production Ticket(ST) #11435 (Ticket Resolved): hi @Azhar13 user MC0 unable do check in, tried clear data / logout, still cannot
Rashdan Hussin

10/04/2024

03:40 PM Production Ticket(ST) #11438: SNEKKU - These paid ya, but still in invoice history
- User: MN5
- Customer: 5P503
Rashdan Hussin
03:28 PM Production Ticket(ST) #11438 (Support In Progress): SNEKKU - These paid ya, but still in invoice history
Rashdan Hussin
03:27 PM Production Ticket(ST) #11438 (Ticket Resolved): SNEKKU - These paid ya, but still in invoice history
- There are paid invoices still shown in Invoice History page in mobile
!c356e38e-ec55-4d70-85ee-506d065b8dcf.jpg!
Rashdan Hussin
03:23 PM Production Ticket(ST) #11437 (Support In Progress): SNEKKU - Unable scroll up ya
Rashdan Hussin
03:21 PM Production Ticket(ST) #11437 (Ticket Resolved): SNEKKU - Unable scroll up ya
- User: MN9
- Customer: 5P009
- User cannot scroll up the Sales Order History page in mobile
Rashdan Hussin
03:17 PM Production Ticket(ST) #11435: hi @Azhar13 user MC0 unable do check in, tried clear data / logout, still cannot
- Could you please provide an update on whether MC0 is still unable to check in? Rashdan Hussin

09/04/2024

05:04 PM Production Ticket(ST) #11435: hi @Azhar13 user MC0 unable do check in, tried clear data / logout, still cannot
Handover to rashdan Muhammed Azhar Mohamed Maideen
05:04 PM Production Ticket(ST) #11435 (Pending Client Feedback): hi @Azhar13 user MC0 unable do check in, tried clear data / logout, still cannot
hi @~Leewei as we check from our side,it appears that we are able to perform both check-ins and check-outs successfu... Muhammed Azhar Mohamed Maideen
05:02 PM Production Ticket(ST) #11435 (Support In Progress): hi @Azhar13 user MC0 unable do check in, tried clear data / logout, still cannot
Muhammed Azhar Mohamed Maideen
05:01 PM Production Ticket(ST) #11435: hi @Azhar13 user MC0 unable do check in, tried clear data / logout, still cannot
As we checked from our side we are able to do Check inand check out
Muhammed Azhar Mohamed Maideen
04:46 PM Production Ticket(ST) #11435 (Ticket Resolved): hi @Azhar13 user MC0 unable do check in, tried clear data / logout, still cannot
!WhatsApp%20Image%202024-04-09%20at%2015.54.18_c8c9bfe9.jpg!
Muhammed Azhar Mohamed Maideen
10:23 AM Production Ticket(ST) #11396 (Escalated to Level 3): Hi @~Azhar13 Please assist as collection cannot approve due to invoice amt cannot 0, but those 0 is not yet pay
Muhammad Arif
10:18 AM Production Ticket(ST) #11396 (Support In Progress): Hi @~Azhar13 Please assist as collection cannot approve due to invoice amt cannot 0, but those 0 is not yet pay
Muhammad Arif
09:18 AM Production Ticket(ST) #11276 (Ticket Resolved): Snekku- hi @Azhar13 key in discount, but net amount no deduct, please assist
Muhammed Azhar Mohamed Maideen

08/04/2024

04:58 PM Production Ticket(ST) #11377 (Support In Progress): Snekku- Hi @Azhar13 why unable on behalf mn2?
Muhammed Azhar Mohamed Maideen
04:53 PM Production Ticket(ST) #11377: Snekku- Hi @Azhar13 why unable on behalf mn2?
Have to Run SQL profiler from our side for further checking
this is the root cause
The reason why the admin-on-...
Muhammed Azhar Mohamed Maideen
12:42 PM Production Ticket(ST) #11377: Snekku- Hi @Azhar13 why unable on behalf mn2?
Already simulated from my side it still show the error
Already escaladed to shu ern for further checking the root ca...
Muhammed Azhar Mohamed Maideen
04:51 PM Production Ticket(ST) #11276: Snekku- hi @Azhar13 key in discount, but net amount no deduct, please assist
Already requested video screening on the issue Since we could not replicate the issue
Muhammed Azhar Mohamed Maideen
04:34 PM Production Ticket(ST) #11266 (Ticket Resolved): Snekku- Hi @Azhar13 user ms8 uploaded picture and location, but system not update
Muhammed Azhar Mohamed Maideen
04:32 PM Production Ticket(ST) #11310 (Ticket Resolved): Snekku - hi @Azhar13 user MS7, click upload photo, but after upload, still shown 4 photo not yet do it. Done upload database for you checking ya
similar issue
http://124.217.245.100:90/redmine/issues/11339
Muhammed Azhar Mohamed Maideen
04:30 PM Production Ticket(ST) #11339 (Ticket Resolved): Snekku- hi @Azhar13 why MS7 always got this issue? unable upload?
!WhatsApp%20Image%202024-04-08%20at%2016.29.46_ba0366f5.jpg!
!Screenshot_2024-04-08-15-46-57-47_a857bd078bbed84298d0...
Muhammed Azhar Mohamed Maideen
01:20 PM Production Ticket(ST) #11410 (Ticket Resolved): Snekku - Done, but help to remove which photo show this can? (no urgent)
!WhatsApp%20Image%202024-04-06%20at%2019.45.18_4f9acb2b.jpg!
Muhammed Azhar Mohamed Maideen
01:05 PM Production Ticket(ST) #11309 (Ticket Resolved): Snekku - Why some user can view the latest memo but some still in old data?
Muhammed Azhar Mohamed Maideen
12:37 PM Production Ticket(ST) #11309 (Pending Client Verification): Snekku - Why some user can view the latest memo but some still in old data?
Muhammed Azhar Mohamed Maideen
12:40 PM Production Ticket(ST) #11257 (Ticket Resolved): Snekku - Patch all the photo in the web that cacnnot be display
Muhammed Azhar Mohamed Maideen
12:38 PM Production Ticket(ST) #11257 (Pending Client Verification): Snekku - Patch all the photo in the web that cacnnot be display
Muhammed Azhar Mohamed Maideen
09:49 AM Production Ticket(ST) #11396 (Ticket Resolved): Hi @~Azhar13 Please assist as collection cannot approve due to invoice amt cannot 0, but those 0 is not yet pay
7/4/2024: Hi @~Leewei, Need to 'Delete' invoice with '0.00' web paid amount from the list
7/4/2024: Hi @Arif Ibrahim...
Muhammad Arif
09:11 AM Production Ticket(ST) #11312 (Ticket Resolved): Snekku - hi @Azhar13 why customer's photo unable remove ya?
Muhammed Azhar Mohamed Maideen
09:04 AM Production Ticket(ST) #11033 (Ticket Resolved): Snekku- edit customer details photo / location - apps still both unable check back, web photo cannot check
Muhammed Azhar Mohamed Maideen
09:01 AM Production Ticket(ST) #11033 (Verification In Progress): Snekku- edit customer details photo / location - apps still both unable check back, web photo cannot check
Muhammed Azhar Mohamed Maideen
09:00 AM Production Ticket(ST) #11311 (Ticket Resolved): Snekku- hi @Azhar13 setting promo, but description cannot view full sentence
Muhammed Azhar Mohamed Maideen

05/04/2024

05:34 PM Production Ticket(ST) #11266: Snekku- Hi @Azhar13 user ms8 uploaded picture and location, but system not update
this escallation is similar as this ticket if this ticket is pass, then this ticket will be resolved since it is simi... Muhammed Azhar Mohamed Maideen
05:32 PM Production Ticket(ST) #11033 (Ready for Verification): Snekku- edit customer details photo / location - apps still both unable check back, web photo cannot check
Muhammed Azhar Mohamed Maideen
05:03 PM Production Ticket(ST) #11276 (Pending Client Verification): Snekku- hi @Azhar13 key in discount, but net amount no deduct, please assist
Muhammed Azhar Mohamed Maideen
11:55 AM Production Ticket(ST) #11276: Snekku- hi @Azhar13 key in discount, but net amount no deduct, please assist
Already verify with shu ern later we will deploy a hotfix expected to do by today 05042024 Muhammed Azhar Mohamed Maideen
04:31 PM Production Ticket(ST) #11312 (Pending Client Verification): Snekku - hi @Azhar13 why customer's photo unable remove ya?
BAes on my checking the photo 301-A603
1)http://mcctestserver.ddns.net:81/DMS_Picture//SNEKKU/MobileUpload/NewCust...
Muhammed Azhar Mohamed Maideen
10:32 AM Production Ticket(ST) #11311 (Pending Client Verification): Snekku- hi @Azhar13 setting promo, but description cannot view full sentence
HI @~Leewei , we already fix this escalation, kindly check and verify and let us know if the problem still persist th... Muhammed Azhar Mohamed Maideen
10:08 AM Production Ticket(ST) #11377 (Pending Client Feedback): Snekku- Hi @Azhar13 why unable on behalf mn2?
as we checked from out side there is no issue> upload as MN5 and perform the on behalf process and able to access fo... Muhammed Azhar Mohamed Maideen
10:07 AM Production Ticket(ST) #11377 (Support In Progress): Snekku- Hi @Azhar13 why unable on behalf mn2?
Muhammed Azhar Mohamed Maideen
10:06 AM Production Ticket(ST) #11377 (Ticket Resolved): Snekku- Hi @Azhar13 why unable on behalf mn2?
Muhammed Azhar Mohamed Maideen
09:32 AM Production Ticket(ST) #11290 (Ticket Resolved): Snekku - hi @Azhar13 done edit details to get location (check in got "red house"), but web still empty Latitude
Muhammed Azhar Mohamed Maideen
09:20 AM Production Ticket(ST) #11373 (Ticket Resolved): snekkuhi @Azhar13 invalid route plan data again, please assist urgentl
this was assisted by chong yu and the route plan was updated casd closed Muhammed Azhar Mohamed Maideen
08:55 AM Production Ticket(ST) #11282 (Ticket Resolved): SNEKKU - this order got photo taking, not web no shown
Rashdan Hussin

04/04/2024

05:08 PM Production Ticket(ST) #11374 (Ticket Resolved): Snekku- Noticed that the new credit note (non-product) did not have any amount and only contain header. Detail are missing
Muhammed Azhar Mohamed Maideen
05:02 PM Production Ticket(ST) #11374 (Support In Progress): Snekku- Noticed that the new credit note (non-product) did not have any amount and only contain header. Detail are missing
Muhammed Azhar Mohamed Maideen
04:05 PM Production Ticket(ST) #11374: Snekku- Noticed that the new credit note (non-product) did not have any amount and only contain header. Detail are missing
https://app.clickup.com/t/86ep1jn7v
Muhammed Azhar Mohamed Maideen
03:59 PM Production Ticket(ST) #11374 (Ticket Resolved): Snekku- Noticed that the new credit note (non-product) did not have any amount and only contain header. Detail are missing
!WhatsApp%20Image%202024-04-04%20at%2015.58.30_082dd5d3.jpg!
User : Admin
Password : snekku
Organisation: ...
Muhammed Azhar Mohamed Maideen
04:46 PM Production Ticket(ST) #11282 (Pending Client Verification): SNEKKU - this order got photo taking, not web no shown
Rashdan Hussin
02:22 PM Production Ticket(ST) #11373: snekkuhi @Azhar13 invalid route plan data again, please assist urgentl
delete the route plan data for org_id=snekku and year=2024 and month=4 then reload the data Goy Chong Yu
11:57 AM Production Ticket(ST) #11373 (Support In Progress): snekkuhi @Azhar13 invalid route plan data again, please assist urgentl
Muhammed Azhar Mohamed Maideen
11:51 AM Production Ticket(ST) #11373 (Ticket Resolved): snekkuhi @Azhar13 invalid route plan data again, please assist urgentl
Muhammed Azhar Mohamed Maideen

03/04/2024

02:49 PM Production Ticket(ST) #11033: Snekku- edit customer details photo / location - apps still both unable check back, web photo cannot check
301-A603
As I perform testing in testing I have tested two scenario
scenario 1:
checked under customer setup th...
Muhammed Azhar Mohamed Maideen
02:18 PM Production Ticket(ST) #11311 (Support In Progress): Snekku- hi @Azhar13 setting promo, but description cannot view full sentence
Muhammed Azhar Mohamed Maideen
10:52 AM Production Ticket(ST) #11311: Snekku- hi @Azhar13 setting promo, but description cannot view full sentence
As this ticket was tested in the trail the words able to see clearly
this ticket is in pending deployment
Muhammed Azhar Mohamed Maideen
02:14 PM Production Ticket(ST) #11312: Snekku - hi @Azhar13 why customer's photo unable remove ya?
As I checked with technical team (Mei Ling)
There is some further enhancement needed for this escalation hence th...
Muhammed Azhar Mohamed Maideen
02:08 PM Production Ticket(ST) #11300: snekku - Hi @~Jann Yap, stock list still empty after key many times SO? Not memorizes items, still need add item
As I checked with shu ern this will be the next release will be on next week Friday Muhammed Azhar Mohamed Maideen
12:58 PM Production Ticket(ST) #11266 (Support In Progress): Snekku- Hi @Azhar13 user ms8 uploaded picture and location, but system not update
Muhammad Arif
11:57 AM Production Ticket(ST) #11266 (Escalated to Level 3): Snekku- Hi @Azhar13 user ms8 uploaded picture and location, but system not update
Muhammad Arif
12:56 PM Production Ticket(ST) #11310 (Support In Progress): Snekku - hi @Azhar13 user MS7, click upload photo, but after upload, still shown 4 photo not yet do it. Done upload database for you checking ya
Muhammad Arif
12:30 PM Production Ticket(ST) #11276 (Support In Progress): Snekku- hi @Azhar13 key in discount, but net amount no deduct, please assist
Muhammed Azhar Mohamed Maideen
12:14 PM Production Ticket(ST) #11309: Snekku - Why some user can view the latest memo but some still in old data?
this ticket has to close
After we perform testing.It has to release
Muhammed Azhar Mohamed Maideen
12:10 PM Production Ticket(ST) #11309 (Support In Progress): Snekku - Why some user can view the latest memo but some still in old data?
Muhammed Azhar Mohamed Maideen
11:42 AM Production Ticket(ST) #11339: Snekku- hi @Azhar13 why MS7 always got this issue? unable upload?
download 20 times Muhammed Azhar Mohamed Maideen
11:36 AM Production Ticket(ST) #11339 (Support In Progress): Snekku- hi @Azhar13 why MS7 always got this issue? unable upload?
Muhammed Azhar Mohamed Maideen
09:14 AM Production Ticket(ST) #11339 (Escalated to Level 3): Snekku- hi @Azhar13 why MS7 always got this issue? unable upload?
Muhammed Azhar Mohamed Maideen

02/04/2024

06:20 PM Production Ticket(ST) #11276 (Escalated to Level 3): Snekku- hi @Azhar13 key in discount, but net amount no deduct, please assist
Muhammed Azhar Mohamed Maideen
01:58 PM Production Ticket(ST) #11276: Snekku- hi @Azhar13 key in discount, but net amount no deduct, please assist
already tested in in the test server the discount able to show the after discount price Muhammed Azhar Mohamed Maideen
12:00 PM Production Ticket(ST) #11276: Snekku- hi @Azhar13 key in discount, but net amount no deduct, please assist
I have to test in the Test server on this
this tomorrow will releaese
Muhammed Azhar Mohamed Maideen
10:57 AM Production Ticket(ST) #11276: Snekku- hi @Azhar13 key in discount, but net amount no deduct, please assist
have to follow up with shu ern on this Muhammed Azhar Mohamed Maideen
03:55 PM Production Ticket(ST) #11282: SNEKKU - this order got photo taking, not web no shown
the photo already abel to see but if more than one photo is uploaded it shows inly one .
already asked shu ern to fix
Muhammed Azhar Mohamed Maideen
11:39 AM Production Ticket(ST) #11282: SNEKKU - this order got photo taking, not web no shown
Follow up shu ern
have to do for all org_ID
Muhammed Azhar Mohamed Maideen
02:01 PM Production Ticket(ST) #11339 (Support In Progress): Snekku- hi @Azhar13 why MS7 always got this issue? unable upload?
This ticket is
to do list where I have to got to customer detail mobile and should not do anything and click submit...
Muhammed Azhar Mohamed Maideen
12:47 PM Production Ticket(ST) #11300 (Escalated to Level 3): snekku - Hi @~Jann Yap, stock list still empty after key many times SO? Not memorizes items, still need add item
https://app.clickup.com/t/86ep0yp87 Muhammed Azhar Mohamed Maideen
11:29 AM Production Ticket(ST) #11300: snekku - Hi @~Jann Yap, stock list still empty after key many times SO? Not memorizes items, still need add item
Have to ask shu ern
example
on send behalf concern
is there a specific logic that they can access other salesmen...
Muhammed Azhar Mohamed Maideen
11:57 AM Production Ticket(ST) #11033 (Escalated to Level 3): Snekku- edit customer details photo / location - apps still both unable check back, web photo cannot check
Muhammed Azhar Mohamed Maideen
11:56 AM Production Ticket(ST) #11033 (Escalated to 3rd Party): Snekku- edit customer details photo / location - apps still both unable check back, web photo cannot check
https://app.clickup.com/t/86ep0y8pr Muhammed Azhar Mohamed Maideen
10:44 AM Production Ticket(ST) #11033: Snekku- edit customer details photo / location - apps still both unable check back, web photo cannot check
Create click up on this ticket Muhammed Azhar Mohamed Maideen
11:45 AM Production Ticket(ST) #11341 (Ticket Resolved): Snekku- hi @Azhar13 why MS7 always got this issue? unable upload?
Muhammed Azhar Mohamed Maideen
11:43 AM Production Ticket(ST) #11341 (Support In Progress): Snekku- hi @Azhar13 why MS7 always got this issue? unable upload?
Muhammed Azhar Mohamed Maideen
11:33 AM Production Ticket(ST) #11310 (Escalated to Level 3): Snekku - hi @Azhar13 user MS7, click upload photo, but after upload, still shown 4 photo not yet do it. Done upload database for you checking ya
Muhammed Azhar Mohamed Maideen
11:32 AM Production Ticket(ST) #11310 (Support In Progress): Snekku - hi @Azhar13 user MS7, click upload photo, but after upload, still shown 4 photo not yet do it. Done upload database for you checking ya
Muhammed Azhar Mohamed Maideen

01/04/2024

05:26 PM Production Ticket(ST) #11033: Snekku- edit customer details photo / location - apps still both unable check back, web photo cannot check
test multiple device
test first then Esacalate to l3 ifnot function
Muhammed Azhar Mohamed Maideen
05:20 PM Production Ticket(ST) #11300: snekku - Hi @~Jann Yap, stock list still empty after key many times SO? Not memorizes items, still need add item
I tested in trail it shows the same result where If I choose the same outlet once i perform transaction the it did n... Muhammed Azhar Mohamed Maideen
12:47 PM Production Ticket(ST) #11300: snekku - Hi @~Jann Yap, stock list still empty after key many times SO? Not memorizes items, still need add item
This one has to do testing on trial and verify with shu ern is this ok or not
First case
login as MS1 do transact...
Muhammed Azhar Mohamed Maideen
03:07 PM Production Ticket(ST) #11341 (Ticket Resolved): Snekku- hi @Azhar13 why MS7 always got this issue? unable upload?

!WhatsApp%20Image%202024-04-01%20at%2014.36.26_3d3c17e7.jpg!
Muhammed Azhar Mohamed Maideen
02:53 PM Production Ticket(ST) #11339 (Ticket Resolved): Snekku- hi @Azhar13 why MS7 always got this issue? unable upload?
!WhatsApp%20Image%202024-04-01%20at%2014.36.26_3f58e4f3.jpg!
!WhatsApp%20Image%202024-04-01%20at%2014.36.26_4e85dae9...
Muhammed Azhar Mohamed Maideen
12:53 PM Production Ticket(ST) #11311: Snekku- hi @Azhar13 setting promo, but description cannot view full sentence
This ticket is in pending deployment. Muhammed Azhar Mohamed Maideen
12:52 PM Production Ticket(ST) #11310: Snekku - hi @Azhar13 user MS7, click upload photo, but after upload, still shown 4 photo not yet do it. Done upload database for you checking ya
This ticker has to check again the root cause . Test from my side where backup the customer attachment and and custo... Muhammed Azhar Mohamed Maideen
12:41 PM Production Ticket(ST) #11030 (Ticket Resolved): Snekku- edit customer details photo / location - apps still both unable check back, web photo cannot check
Muhammed Azhar Mohamed Maideen
12:40 PM Production Ticket(ST) #11030 (Support In Progress): Snekku- edit customer details photo / location - apps still both unable check back, web photo cannot check
http://124.217.245.100:90/redmine/issues/11033 Muhammed Azhar Mohamed Maideen
12:00 PM Production Ticket(ST) #11257: Snekku - Patch all the photo in the web that cacnnot be display
pending L3 Muhammad Arif

28/03/2024

01:39 PM Production Ticket(ST) #11033: Snekku- edit customer details photo / location - apps still both unable check back, web photo cannot check
this ticket I and rashdan have to do testing where we have to upload photo many and upload one shot have to collabo... Muhammed Azhar Mohamed Maideen
01:36 PM Production Ticket(ST) #11301 (Ticket Resolved): Snekku - hi @~Jann Yap, not get latest CN and invoice from mysoft, please assist, thanks
Muhammed Azhar Mohamed Maideen

27/03/2024

06:25 PM Production Ticket(ST) #11312 (Escalated to Level 3): Snekku - hi @Azhar13 why customer's photo unable remove ya?
https://app.clickup.com/t/86enzr5t3 Muhammed Azhar Mohamed Maideen
06:01 PM Production Ticket(ST) #11312 (Support In Progress): Snekku - hi @Azhar13 why customer's photo unable remove ya?
Muhammed Azhar Mohamed Maideen
05:59 PM Production Ticket(ST) #11312 (Ticket Resolved): Snekku - hi @Azhar13 why customer's photo unable remove ya?
Muhammed Azhar Mohamed Maideen
05:48 PM Production Ticket(ST) #11311 (Escalated to Level 3): Snekku- hi @Azhar13 setting promo, but description cannot view full sentence
https://app.clickup.com/t/86enzp33f Muhammed Azhar Mohamed Maideen
05:19 PM Production Ticket(ST) #11311 (Support In Progress): Snekku- hi @Azhar13 setting promo, but description cannot view full sentence
Muhammed Azhar Mohamed Maideen
05:19 PM Production Ticket(ST) #11311 (Ticket Resolved): Snekku- hi @Azhar13 setting promo, but description cannot view full sentence
!web.jpg!
Muhammed Azhar Mohamed Maideen
04:11 PM Production Ticket(ST) #11310 (Ticket Resolved): Snekku - hi @Azhar13 user MS7, click upload photo, but after upload, still shown 4 photo not yet do it. Done upload database for you checking ya
!r33.jpg!
Muhammed Azhar Mohamed Maideen
03:58 PM Production Ticket(ST) #11309 (Escalated to Level 3): Snekku - Why some user can view the latest memo but some still in old data?
keep Cache for memo
https://app.clickup.com/t/86enzpzmp
Muhammed Azhar Mohamed Maideen
03:50 PM Production Ticket(ST) #11309 (Support In Progress): Snekku - Why some user can view the latest memo but some still in old data?
Muhammed Azhar Mohamed Maideen
03:50 PM Production Ticket(ST) #11309 (Ticket Resolved): Snekku - Why some user can view the latest memo but some still in old data?
Muhammed Azhar Mohamed Maideen
03:08 PM Production Ticket(ST) #11290 (Pending Client Verification): Snekku - hi @Azhar13 done edit details to get location (check in got "red house"), but web still empty Latitude
Muhammed Azhar Mohamed Maideen

26/03/2024

06:30 PM Production Ticket(ST) #11307 (Ticket Resolved): Snekku - hi, please help to remove 20002_1, thanks
select * from customer where customer_code like '%20002_1%' and org_id= 'Snekku'
-- 7879279ADD2F4E749694B1A48F7FA2AD...
Muhammed Azhar Mohamed Maideen
06:27 PM Production Ticket(ST) #11307 (Support In Progress): Snekku - hi, please help to remove 20002_1, thanks
Muhammed Azhar Mohamed Maideen
06:27 PM Production Ticket(ST) #11307 (Ticket Resolved): Snekku - hi, please help to remove 20002_1, thanks
Muhammed Azhar Mohamed Maideen
06:25 PM Production Ticket(ST) #11301 (Pending Client Verification): Snekku - hi @~Jann Yap, not get latest CN and invoice from mysoft, please assist, thanks
Muhammed Azhar Mohamed Maideen
06:19 PM Production Ticket(ST) #11301 (Support In Progress): Snekku - hi @~Jann Yap, not get latest CN and invoice from mysoft, please assist, thanks
Muhammed Azhar Mohamed Maideen
11:57 AM Production Ticket(ST) #11301 (Ticket Resolved): Snekku - hi @~Jann Yap, not get latest CN and invoice from mysoft, please assist, thanks
!WhatsApp%20Image%202024-03-26%20at%2010.59.21_fd28eb3b.jpg!
Muhammed Azhar Mohamed Maideen
05:41 PM Production Ticket(ST) #11300 (Support In Progress): snekku - Hi @~Jann Yap, stock list still empty after key many times SO? Not memorizes items, still need add item
Already requested user to upload the mobile database Muhammed Azhar Mohamed Maideen
11:55 AM Production Ticket(ST) #11300 (Ticket Resolved): snekku - Hi @~Jann Yap, stock list still empty after key many times SO? Not memorizes items, still need add item
!WhatsApp%20Image%202024-03-26%20at%2009.09.44_1370c8f4.jpg!
Muhammed Azhar Mohamed Maideen
02:47 PM Production Ticket(ST) #11290 (Pending Client Feedback): Snekku - hi @Azhar13 done edit details to get location (check in got "red house"), but web still empty Latitude
We have been ask client the the latitude is it belongs to customer web data or geo fencing report Muhammed Azhar Mohamed Maideen
02:46 PM Production Ticket(ST) #11290 (Support In Progress): Snekku - hi @Azhar13 done edit details to get location (check in got "red house"), but web still empty Latitude
Muhammed Azhar Mohamed Maideen
02:37 PM Production Ticket(ST) #11302 (Ticket Resolved): Snekku - hi @~Jann Yap @Azhar13 ,this 2 order not in mysoft, please help to check it
Muhammed Azhar Mohamed Maideen
02:34 PM Production Ticket(ST) #11302 (Support In Progress): Snekku - hi @~Jann Yap @Azhar13 ,this 2 order not in mysoft, please help to check it
Muhammed Azhar Mohamed Maideen
11:58 AM Production Ticket(ST) #11302 (Ticket Resolved): Snekku - hi @~Jann Yap @Azhar13 ,this 2 order not in mysoft, please help to check it
!WhatsApp%20Image%202024-03-26%20at%2011.34.28_ea742e57.jpg!
Muhammed Azhar Mohamed Maideen
11:28 AM Production Ticket(ST) #11294 (Ticket Resolved): Snekku- Hi @Azhar13 set promo but SO not shown, please assist
Muhammed Azhar Mohamed Maideen
10:01 AM Production Ticket(ST) #11294 (Pending Client Verification): Snekku- Hi @Azhar13 set promo but SO not shown, please assist
Muhammed Azhar Mohamed Maideen
09:59 AM Production Ticket(ST) #11294 (Support In Progress): Snekku- Hi @Azhar13 set promo but SO not shown, please assist
Muhammed Azhar Mohamed Maideen
09:07 AM Production Ticket(ST) #11294 (Ticket Resolved): Snekku- Hi @Azhar13 set promo but SO not shown, please assist
!WhatsApp%20Image%202024-03-26%20at%2009.05.34_2277e6e7.jpg!
!WhatsApp%20Image%202024-03-26%20at%2009.04.52_84c9bea4...
Muhammed Azhar Mohamed Maideen

25/03/2024

06:24 PM Production Ticket(ST) #11290 (Ticket Resolved): Snekku - hi @Azhar13 done edit details to get location (check in got "red house"), but web still empty Latitude
!WhatsApp%20Image%202024-03-25%20at%2015.20.51_a69eb4be.jpg!
1C001_16- customer code
Muhammed Azhar Mohamed Maideen
06:02 PM Production Ticket(ST) #11257: Snekku - Patch all the photo in the web that cacnnot be display
Muhammad Arif wrote:
> few pictures is missing in the server. need some time to further deep dive
https://ap...
Muhammed Azhar Mohamed Maideen
02:20 PM Production Ticket(ST) #11257 (Escalated to Level 3): Snekku - Patch all the photo in the web that cacnnot be display
To Azhar - help to add click up link
To Rashdan - please help to do testing and update the testing result in redmine
Muhammad Arif
03:23 PM Production Ticket(ST) #11282 (Escalated to Level 3): SNEKKU - this order got photo taking, not web no shown
Rashdan Hussin
02:07 PM Production Ticket(ST) #11265 (Ticket Resolved): Snekku Hi @Azhar13, user MS7 always pop out this after upload, please assist
Muhammad Arif
10:30 AM Production Ticket(ST) #11266 (Pending Client Feedback): Snekku- Hi @Azhar13 user ms8 uploaded picture and location, but system not update
Can you check with the user if she performed a download before uploading the photo and transaction? Muhammad Arif
10:27 AM Production Ticket(ST) #11266 (Support In Progress): Snekku- Hi @Azhar13 user ms8 uploaded picture and location, but system not update
Muhammad Arif

24/03/2024

05:08 PM Production Ticket(ST) #11282 (Support In Progress): SNEKKU - this order got photo taking, not web no shown
Based on simulation on this case:
- user can do photo taking in sales order module.
- but when user want to perform...
Rashdan Hussin

23/03/2024

12:33 PM Production Ticket(ST) #11282 (Ticket Resolved): SNEKKU - this order got photo taking, not web no shown
- hi @Azhar MCC this order got photo taking, not web no shown
- View back apps, also disappear
- SOADMIN000038-2403...
Rashdan Hussin

22/03/2024

05:25 PM Production Ticket(ST) #11276 (Support In Progress): Snekku- hi @Azhar13 key in discount, but net amount no deduct, please assist
additional discount and promotion is pending deploy to production
As I test in the test server the value changes so...
Muhammed Azhar Mohamed Maideen
11:50 AM Production Ticket(ST) #11276 (Ticket Resolved): Snekku- hi @Azhar13 key in discount, but net amount no deduct, please assist
Muhammed Azhar Mohamed Maideen
02:40 PM Production Ticket(ST) #11265 (Pending Client Verification): Snekku Hi @Azhar13, user MS7 always pop out this after upload, please assist
Muhammad Arif
02:23 PM Production Ticket(ST) #11264 (Ticket Resolved): Snekku- hi @Azhar13 please assist as this PO not shown on approval module
Muhammad Arif
02:23 PM Production Ticket(ST) #11264 (Pending Client Verification): Snekku- hi @Azhar13 please assist as this PO not shown on approval module
Muhammad Arif
02:20 PM Production Ticket(ST) #11264 (Support In Progress): Snekku- hi @Azhar13 please assist as this PO not shown on approval module
Muhammad Arif
02:19 PM Production Ticket(ST) #11257 (Support In Progress): Snekku - Patch all the photo in the web that cacnnot be display
few pictures is missing in the server. need some time to further deep dive Muhammad Arif
01:01 PM Production Ticket(ST) #11033 (Support In Progress): Snekku- edit customer details photo / location - apps still both unable check back, web photo cannot check
Muhammed Azhar Mohamed Maideen
12:48 PM Production Ticket(ST) #11266: Snekku- Hi @Azhar13 user ms8 uploaded picture and location, but system not update
SELECT * FROM di_mobile_database WHERE member_id = 'd12ec27fd8ff471fb08c2feaed76e685' ORDER BY created_date DESC
SE...
Muhammed Azhar Mohamed Maideen
 

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