Activity
From 18/03/2024 to 16/04/2024
16/04/2024
- 04:17 PM Production Ticket(ST) #11437 (Pending Client Verification): SNEKKU - Unable scroll up ya
- 03:50 PM Production Ticket(ST) #11464 (Ticket Resolved): SNEKKU - help to call report for which customer not yet upload photo
- hi @Azhar MCC, can help to call report for which customer not yet upload photo?
- 12:34 PM Production Ticket(ST) #11460: Snekku- Hi @Azhar13 How long will disapper if not upload photo?
- based on shu ern explanation if user have pending photo URl is will being replaced with www.datanory.com.my 3.2.17 ...
- 12:32 PM Production Ticket(ST) #11460 (Ticket Resolved): Snekku- Hi @Azhar13 How long will disapper if not upload photo?
- !WhatsApp%20Image%202024-04-16%20at%2008.18.28_e7d7ceb4.jpg!
- 12:30 PM Production Ticket(ST) #11410 (Escalate to 2nd Level Support): Snekku - Done, but help to remove which photo show this can? (no urgent)
- The batch script is not correct From my side
Has to come with different solution
based on the database
there ar... - 12:27 PM Production Ticket(ST) #11410 (Support In Progress): Snekku - Done, but help to remove which photo show this can? (no urgent)
- 11:26 AM Production Ticket(ST) #11454: Snekku- Hi @Azhar13 Why different? Should be 32.95
- !WhatsApp%20Image%202024-04-16%20at%2011.25.06_c683212a.jpg!
- 11:25 AM Production Ticket(ST) #11454 (Pending Client Verification): Snekku- Hi @Azhar13 Why different? Should be 32.95
- select * from txn_credit_note_history_header where credit_note_no ='CN24/002144'
select * from txn_credit_note_histo... - 09:36 AM Production Ticket(ST) #11454: Snekku- Hi @Azhar13 Why different? Should be 32.95
- Have to do patching on this. change to 32.95
15/04/2024
- 06:32 PM Production Ticket(ST) #11454 (Pending Client Feedback): Snekku- Hi @Azhar13 Why different? Should be 32.95
- SELECT
b.customer_code,
b.customer_name,
*
FROM
txn_invoice_history_header a
... - 06:31 PM Production Ticket(ST) #11454 (Support In Progress): Snekku- Hi @Azhar13 Why different? Should be 32.95
- 06:31 PM Production Ticket(ST) #11454 (Ticket Resolved): Snekku- Hi @Azhar13 Why different? Should be 32.95
- !WhatsApp%20Image%202024-04-15%20at%2017.20.10_142642d9.jpg!
- 04:51 PM Production Ticket(ST) #11445 (Ticket Resolved): Snekku- hi @Azhar13 @~shanyou, CN done deduct, but still in collection, please assist
- 03:05 PM Production Ticket(ST) #11445: Snekku- hi @Azhar13 @~shanyou, CN done deduct, but still in collection, please assist
- SELECT
b.customer_code,
b.customer_name,
*
FROM
txn_invoice_history_header a
... - 02:56 PM Production Ticket(ST) #11445 (Pending Client Verification): Snekku- hi @Azhar13 @~shanyou, CN done deduct, but still in collection, please assist
- 11:59 AM Production Ticket(ST) #11445 (Escalated to Level 3): Snekku- hi @Azhar13 @~shanyou, CN done deduct, but still in collection, please assist
- https://app.clickup.com/t/86ep3twmp
- 10:20 AM Production Ticket(ST) #11445 (Pending Client Feedback): Snekku- hi @Azhar13 @~shanyou, CN done deduct, but still in collection, please assist
- hi @~Leewei may we know, salesman use the cn for which invoice?
- 10:20 AM Production Ticket(ST) #11445 (Support In Progress): Snekku- hi @Azhar13 @~shanyou, CN done deduct, but still in collection, please assist
- 09:29 AM Production Ticket(ST) #11445 (Ticket Resolved): Snekku- hi @Azhar13 @~shanyou, CN done deduct, but still in collection, please assist
- !WhatsApp%20Image%202024-04-15%20at%2008.52.04_2352c60a.jpg!
- 02:49 PM Production Ticket(ST) #11442 (Ticket Resolved): Snekku- hi @Azhar13 why status invoiced still in sales order approval ya?
- 02:38 PM Production Ticket(ST) #11442 (Pending Client Verification): Snekku- hi @Azhar13 why status invoiced still in sales order approval ya?
- 02:37 PM Production Ticket(ST) #11442 (Support In Progress): Snekku- hi @Azhar13 why status invoiced still in sales order approval ya?
- 08:08 AM Production Ticket(ST) #11442: Snekku- hi @Azhar13 why status invoiced still in sales order approval ya?
- pass back to Azhar, not enough time to check. please check with Rashdan
- 09:21 AM Production Ticket(ST) #11377 (Ticket Resolved): Snekku- Hi @Azhar13 why unable on behalf mn2?
12/04/2024
- 06:51 PM Production Ticket(ST) #11438 (Ticket Resolved): SNEKKU - These paid ya, but still in invoice history
- 02:37 PM Production Ticket(ST) #11438 (Pending Client Verification): SNEKKU - These paid ya, but still in invoice history
- 06:44 PM Production Ticket(ST) #11377 (Pending Client Verification): Snekku- Hi @Azhar13 why unable on behalf mn2?
- 02:41 PM Production Ticket(ST) #11377 (Escalated to Level 3): Snekku- Hi @Azhar13 why unable on behalf mn2?
- 06:12 PM Production Ticket(ST) #11410: Snekku - Done, but help to remove which photo show this can? (no urgent)
- This is WIP the batch file already patched Have to run and check again
- 10:55 AM Production Ticket(ST) #11410: Snekku - Done, but help to remove which photo show this can? (no urgent)
- Currently Running the script to check either the images found or not
- 06:09 PM Production Ticket(ST) #11442 (Ticket Resolved): Snekku- hi @Azhar13 why status invoiced still in sales order approval ya?
- !WhatsApp%20Image%202024-04-12%20at%2016.19.51_8de1e4e2.jpg!
- 02:32 PM Production Ticket(ST) #11437 (Escalated to Level 3): SNEKKU - Unable scroll up ya
- Ticket in clickup:
Sales Order History: color code & scrolling
11/04/2024
10/04/2024
- 03:40 PM Production Ticket(ST) #11438: SNEKKU - These paid ya, but still in invoice history
- - User: MN5
- Customer: 5P503 - 03:28 PM Production Ticket(ST) #11438 (Support In Progress): SNEKKU - These paid ya, but still in invoice history
- 03:27 PM Production Ticket(ST) #11438 (Ticket Resolved): SNEKKU - These paid ya, but still in invoice history
- - There are paid invoices still shown in Invoice History page in mobile
!c356e38e-ec55-4d70-85ee-506d065b8dcf.jpg!
- 03:23 PM Production Ticket(ST) #11437 (Support In Progress): SNEKKU - Unable scroll up ya
- 03:21 PM Production Ticket(ST) #11437 (Ticket Resolved): SNEKKU - Unable scroll up ya
- - User: MN9
- Customer: 5P009
- User cannot scroll up the Sales Order History page in mobile
- 03:17 PM Production Ticket(ST) #11435: hi @Azhar13 user MC0 unable do check in, tried clear data / logout, still cannot
- - Could you please provide an update on whether MC0 is still unable to check in?
09/04/2024
- 05:04 PM Production Ticket(ST) #11435: hi @Azhar13 user MC0 unable do check in, tried clear data / logout, still cannot
- Handover to rashdan
- 05:04 PM Production Ticket(ST) #11435 (Pending Client Feedback): hi @Azhar13 user MC0 unable do check in, tried clear data / logout, still cannot
- hi @~Leewei as we check from our side,it appears that we are able to perform both check-ins and check-outs successfu...
- 05:02 PM Production Ticket(ST) #11435 (Support In Progress): hi @Azhar13 user MC0 unable do check in, tried clear data / logout, still cannot
- 05:01 PM Production Ticket(ST) #11435: hi @Azhar13 user MC0 unable do check in, tried clear data / logout, still cannot
- As we checked from our side we are able to do Check inand check out
- 04:46 PM Production Ticket(ST) #11435 (Ticket Resolved): hi @Azhar13 user MC0 unable do check in, tried clear data / logout, still cannot
- !WhatsApp%20Image%202024-04-09%20at%2015.54.18_c8c9bfe9.jpg!
- 10:23 AM Production Ticket(ST) #11396 (Escalated to Level 3): Hi @~Azhar13 Please assist as collection cannot approve due to invoice amt cannot 0, but those 0 is not yet pay
- 10:18 AM Production Ticket(ST) #11396 (Support In Progress): Hi @~Azhar13 Please assist as collection cannot approve due to invoice amt cannot 0, but those 0 is not yet pay
- 09:18 AM Production Ticket(ST) #11276 (Ticket Resolved): Snekku- hi @Azhar13 key in discount, but net amount no deduct, please assist
08/04/2024
- 04:58 PM Production Ticket(ST) #11377 (Support In Progress): Snekku- Hi @Azhar13 why unable on behalf mn2?
- 04:53 PM Production Ticket(ST) #11377: Snekku- Hi @Azhar13 why unable on behalf mn2?
- Have to Run SQL profiler from our side for further checking
this is the root cause
The reason why the admin-on-... - 12:42 PM Production Ticket(ST) #11377: Snekku- Hi @Azhar13 why unable on behalf mn2?
- Already simulated from my side it still show the error
Already escaladed to shu ern for further checking the root ca... - 04:51 PM Production Ticket(ST) #11276: Snekku- hi @Azhar13 key in discount, but net amount no deduct, please assist
- Already requested video screening on the issue Since we could not replicate the issue
- 04:34 PM Production Ticket(ST) #11266 (Ticket Resolved): Snekku- Hi @Azhar13 user ms8 uploaded picture and location, but system not update
- 04:32 PM Production Ticket(ST) #11310 (Ticket Resolved): Snekku - hi @Azhar13 user MS7, click upload photo, but after upload, still shown 4 photo not yet do it. Done upload database for you checking ya
- similar issue
http://124.217.245.100:90/redmine/issues/11339 - 04:30 PM Production Ticket(ST) #11339 (Ticket Resolved): Snekku- hi @Azhar13 why MS7 always got this issue? unable upload?
- !WhatsApp%20Image%202024-04-08%20at%2016.29.46_ba0366f5.jpg!
!Screenshot_2024-04-08-15-46-57-47_a857bd078bbed84298d0... - 01:20 PM Production Ticket(ST) #11410 (Ticket Resolved): Snekku - Done, but help to remove which photo show this can? (no urgent)
- !WhatsApp%20Image%202024-04-06%20at%2019.45.18_4f9acb2b.jpg!
- 01:05 PM Production Ticket(ST) #11309 (Ticket Resolved): Snekku - Why some user can view the latest memo but some still in old data?
- 12:37 PM Production Ticket(ST) #11309 (Pending Client Verification): Snekku - Why some user can view the latest memo but some still in old data?
- 12:40 PM Production Ticket(ST) #11257 (Ticket Resolved): Snekku - Patch all the photo in the web that cacnnot be display
- 12:38 PM Production Ticket(ST) #11257 (Pending Client Verification): Snekku - Patch all the photo in the web that cacnnot be display
- 09:49 AM Production Ticket(ST) #11396 (Ticket Resolved): Hi @~Azhar13 Please assist as collection cannot approve due to invoice amt cannot 0, but those 0 is not yet pay
- 7/4/2024: Hi @~Leewei, Need to 'Delete' invoice with '0.00' web paid amount from the list
7/4/2024: Hi @Arif Ibrahim... - 09:11 AM Production Ticket(ST) #11312 (Ticket Resolved): Snekku - hi @Azhar13 why customer's photo unable remove ya?
- 09:04 AM Production Ticket(ST) #11033 (Ticket Resolved): Snekku- edit customer details photo / location - apps still both unable check back, web photo cannot check
- 09:01 AM Production Ticket(ST) #11033 (Verification In Progress): Snekku- edit customer details photo / location - apps still both unable check back, web photo cannot check
- 09:00 AM Production Ticket(ST) #11311 (Ticket Resolved): Snekku- hi @Azhar13 setting promo, but description cannot view full sentence
05/04/2024
- 05:34 PM Production Ticket(ST) #11266: Snekku- Hi @Azhar13 user ms8 uploaded picture and location, but system not update
- this escallation is similar as this ticket if this ticket is pass, then this ticket will be resolved since it is simi...
- 05:32 PM Production Ticket(ST) #11033 (Ready for Verification): Snekku- edit customer details photo / location - apps still both unable check back, web photo cannot check
- 05:03 PM Production Ticket(ST) #11276 (Pending Client Verification): Snekku- hi @Azhar13 key in discount, but net amount no deduct, please assist
- 11:55 AM Production Ticket(ST) #11276: Snekku- hi @Azhar13 key in discount, but net amount no deduct, please assist
- Already verify with shu ern later we will deploy a hotfix expected to do by today 05042024
- 04:31 PM Production Ticket(ST) #11312 (Pending Client Verification): Snekku - hi @Azhar13 why customer's photo unable remove ya?
- BAes on my checking the photo 301-A603
1)http://mcctestserver.ddns.net:81/DMS_Picture//SNEKKU/MobileUpload/NewCust... - 10:32 AM Production Ticket(ST) #11311 (Pending Client Verification): Snekku- hi @Azhar13 setting promo, but description cannot view full sentence
- HI @~Leewei , we already fix this escalation, kindly check and verify and let us know if the problem still persist th...
- 10:08 AM Production Ticket(ST) #11377 (Pending Client Feedback): Snekku- Hi @Azhar13 why unable on behalf mn2?
- as we checked from out side there is no issue> upload as MN5 and perform the on behalf process and able to access fo...
- 10:07 AM Production Ticket(ST) #11377 (Support In Progress): Snekku- Hi @Azhar13 why unable on behalf mn2?
- 10:06 AM Production Ticket(ST) #11377 (Ticket Resolved): Snekku- Hi @Azhar13 why unable on behalf mn2?
- 09:32 AM Production Ticket(ST) #11290 (Ticket Resolved): Snekku - hi @Azhar13 done edit details to get location (check in got "red house"), but web still empty Latitude
- 09:20 AM Production Ticket(ST) #11373 (Ticket Resolved): snekkuhi @Azhar13 invalid route plan data again, please assist urgentl
- this was assisted by chong yu and the route plan was updated casd closed
- 08:55 AM Production Ticket(ST) #11282 (Ticket Resolved): SNEKKU - this order got photo taking, not web no shown
04/04/2024
- 05:08 PM Production Ticket(ST) #11374 (Ticket Resolved): Snekku- Noticed that the new credit note (non-product) did not have any amount and only contain header. Detail are missing
- 05:02 PM Production Ticket(ST) #11374 (Support In Progress): Snekku- Noticed that the new credit note (non-product) did not have any amount and only contain header. Detail are missing
- 04:05 PM Production Ticket(ST) #11374: Snekku- Noticed that the new credit note (non-product) did not have any amount and only contain header. Detail are missing
- https://app.clickup.com/t/86ep1jn7v
- 03:59 PM Production Ticket(ST) #11374 (Ticket Resolved): Snekku- Noticed that the new credit note (non-product) did not have any amount and only contain header. Detail are missing
- !WhatsApp%20Image%202024-04-04%20at%2015.58.30_082dd5d3.jpg!
User : Admin
Password : snekku
Organisation: ... - 04:46 PM Production Ticket(ST) #11282 (Pending Client Verification): SNEKKU - this order got photo taking, not web no shown
- 02:22 PM Production Ticket(ST) #11373: snekkuhi @Azhar13 invalid route plan data again, please assist urgentl
- delete the route plan data for org_id=snekku and year=2024 and month=4 then reload the data
- 11:57 AM Production Ticket(ST) #11373 (Support In Progress): snekkuhi @Azhar13 invalid route plan data again, please assist urgentl
- 11:51 AM Production Ticket(ST) #11373 (Ticket Resolved): snekkuhi @Azhar13 invalid route plan data again, please assist urgentl
03/04/2024
- 02:49 PM Production Ticket(ST) #11033: Snekku- edit customer details photo / location - apps still both unable check back, web photo cannot check
- 301-A603
As I perform testing in testing I have tested two scenario
scenario 1:
checked under customer setup th... - 02:18 PM Production Ticket(ST) #11311 (Support In Progress): Snekku- hi @Azhar13 setting promo, but description cannot view full sentence
- 10:52 AM Production Ticket(ST) #11311: Snekku- hi @Azhar13 setting promo, but description cannot view full sentence
- As this ticket was tested in the trail the words able to see clearly
this ticket is in pending deployment - 02:14 PM Production Ticket(ST) #11312: Snekku - hi @Azhar13 why customer's photo unable remove ya?
- As I checked with technical team (Mei Ling)
There is some further enhancement needed for this escalation hence th... - 02:08 PM Production Ticket(ST) #11300: snekku - Hi @~Jann Yap, stock list still empty after key many times SO? Not memorizes items, still need add item
- As I checked with shu ern this will be the next release will be on next week Friday
- 12:58 PM Production Ticket(ST) #11266 (Support In Progress): Snekku- Hi @Azhar13 user ms8 uploaded picture and location, but system not update
- 11:57 AM Production Ticket(ST) #11266 (Escalated to Level 3): Snekku- Hi @Azhar13 user ms8 uploaded picture and location, but system not update
- 12:56 PM Production Ticket(ST) #11310 (Support In Progress): Snekku - hi @Azhar13 user MS7, click upload photo, but after upload, still shown 4 photo not yet do it. Done upload database for you checking ya
- 12:30 PM Production Ticket(ST) #11276 (Support In Progress): Snekku- hi @Azhar13 key in discount, but net amount no deduct, please assist
- 12:14 PM Production Ticket(ST) #11309: Snekku - Why some user can view the latest memo but some still in old data?
- this ticket has to close
After we perform testing.It has to release - 12:10 PM Production Ticket(ST) #11309 (Support In Progress): Snekku - Why some user can view the latest memo but some still in old data?
- 11:42 AM Production Ticket(ST) #11339: Snekku- hi @Azhar13 why MS7 always got this issue? unable upload?
- download 20 times
- 11:36 AM Production Ticket(ST) #11339 (Support In Progress): Snekku- hi @Azhar13 why MS7 always got this issue? unable upload?
- 09:14 AM Production Ticket(ST) #11339 (Escalated to Level 3): Snekku- hi @Azhar13 why MS7 always got this issue? unable upload?
02/04/2024
- 06:20 PM Production Ticket(ST) #11276 (Escalated to Level 3): Snekku- hi @Azhar13 key in discount, but net amount no deduct, please assist
- 01:58 PM Production Ticket(ST) #11276: Snekku- hi @Azhar13 key in discount, but net amount no deduct, please assist
- already tested in in the test server the discount able to show the after discount price
- 12:00 PM Production Ticket(ST) #11276: Snekku- hi @Azhar13 key in discount, but net amount no deduct, please assist
- I have to test in the Test server on this
this tomorrow will releaese - 10:57 AM Production Ticket(ST) #11276: Snekku- hi @Azhar13 key in discount, but net amount no deduct, please assist
- have to follow up with shu ern on this
- 03:55 PM Production Ticket(ST) #11282: SNEKKU - this order got photo taking, not web no shown
- the photo already abel to see but if more than one photo is uploaded it shows inly one .
already asked shu ern to fix - 11:39 AM Production Ticket(ST) #11282: SNEKKU - this order got photo taking, not web no shown
- Follow up shu ern
have to do for all org_ID - 02:01 PM Production Ticket(ST) #11339 (Support In Progress): Snekku- hi @Azhar13 why MS7 always got this issue? unable upload?
- This ticket is
to do list where I have to got to customer detail mobile and should not do anything and click submit... - 12:47 PM Production Ticket(ST) #11300 (Escalated to Level 3): snekku - Hi @~Jann Yap, stock list still empty after key many times SO? Not memorizes items, still need add item
- https://app.clickup.com/t/86ep0yp87
- 11:29 AM Production Ticket(ST) #11300: snekku - Hi @~Jann Yap, stock list still empty after key many times SO? Not memorizes items, still need add item
- Have to ask shu ern
example
on send behalf concern
is there a specific logic that they can access other salesmen... - 11:57 AM Production Ticket(ST) #11033 (Escalated to Level 3): Snekku- edit customer details photo / location - apps still both unable check back, web photo cannot check
- 11:56 AM Production Ticket(ST) #11033 (Escalated to 3rd Party): Snekku- edit customer details photo / location - apps still both unable check back, web photo cannot check
- https://app.clickup.com/t/86ep0y8pr
- 10:44 AM Production Ticket(ST) #11033: Snekku- edit customer details photo / location - apps still both unable check back, web photo cannot check
- Create click up on this ticket
- 11:45 AM Production Ticket(ST) #11341 (Ticket Resolved): Snekku- hi @Azhar13 why MS7 always got this issue? unable upload?
- 11:43 AM Production Ticket(ST) #11341 (Support In Progress): Snekku- hi @Azhar13 why MS7 always got this issue? unable upload?
- 11:33 AM Production Ticket(ST) #11310 (Escalated to Level 3): Snekku - hi @Azhar13 user MS7, click upload photo, but after upload, still shown 4 photo not yet do it. Done upload database for you checking ya
- 11:32 AM Production Ticket(ST) #11310 (Support In Progress): Snekku - hi @Azhar13 user MS7, click upload photo, but after upload, still shown 4 photo not yet do it. Done upload database for you checking ya
01/04/2024
- 05:26 PM Production Ticket(ST) #11033: Snekku- edit customer details photo / location - apps still both unable check back, web photo cannot check
- test multiple device
test first then Esacalate to l3 ifnot function - 05:20 PM Production Ticket(ST) #11300: snekku - Hi @~Jann Yap, stock list still empty after key many times SO? Not memorizes items, still need add item
- I tested in trail it shows the same result where If I choose the same outlet once i perform transaction the it did n...
- 12:47 PM Production Ticket(ST) #11300: snekku - Hi @~Jann Yap, stock list still empty after key many times SO? Not memorizes items, still need add item
- This one has to do testing on trial and verify with shu ern is this ok or not
First case
login as MS1 do transact... - 03:07 PM Production Ticket(ST) #11341 (Ticket Resolved): Snekku- hi @Azhar13 why MS7 always got this issue? unable upload?
-
!WhatsApp%20Image%202024-04-01%20at%2014.36.26_3d3c17e7.jpg!
- 02:53 PM Production Ticket(ST) #11339 (Ticket Resolved): Snekku- hi @Azhar13 why MS7 always got this issue? unable upload?
- !WhatsApp%20Image%202024-04-01%20at%2014.36.26_3f58e4f3.jpg!
!WhatsApp%20Image%202024-04-01%20at%2014.36.26_4e85dae9... - 12:53 PM Production Ticket(ST) #11311: Snekku- hi @Azhar13 setting promo, but description cannot view full sentence
- This ticket is in pending deployment.
- 12:52 PM Production Ticket(ST) #11310: Snekku - hi @Azhar13 user MS7, click upload photo, but after upload, still shown 4 photo not yet do it. Done upload database for you checking ya
- This ticker has to check again the root cause . Test from my side where backup the customer attachment and and custo...
- 12:41 PM Production Ticket(ST) #11030 (Ticket Resolved): Snekku- edit customer details photo / location - apps still both unable check back, web photo cannot check
- 12:40 PM Production Ticket(ST) #11030 (Support In Progress): Snekku- edit customer details photo / location - apps still both unable check back, web photo cannot check
- http://124.217.245.100:90/redmine/issues/11033
- 12:00 PM Production Ticket(ST) #11257: Snekku - Patch all the photo in the web that cacnnot be display
- pending L3
28/03/2024
- 01:39 PM Production Ticket(ST) #11033: Snekku- edit customer details photo / location - apps still both unable check back, web photo cannot check
- this ticket I and rashdan have to do testing where we have to upload photo many and upload one shot have to collabo...
- 01:36 PM Production Ticket(ST) #11301 (Ticket Resolved): Snekku - hi @~Jann Yap, not get latest CN and invoice from mysoft, please assist, thanks
27/03/2024
- 06:25 PM Production Ticket(ST) #11312 (Escalated to Level 3): Snekku - hi @Azhar13 why customer's photo unable remove ya?
- https://app.clickup.com/t/86enzr5t3
- 06:01 PM Production Ticket(ST) #11312 (Support In Progress): Snekku - hi @Azhar13 why customer's photo unable remove ya?
- 05:59 PM Production Ticket(ST) #11312 (Ticket Resolved): Snekku - hi @Azhar13 why customer's photo unable remove ya?
- 05:48 PM Production Ticket(ST) #11311 (Escalated to Level 3): Snekku- hi @Azhar13 setting promo, but description cannot view full sentence
- https://app.clickup.com/t/86enzp33f
- 05:19 PM Production Ticket(ST) #11311 (Support In Progress): Snekku- hi @Azhar13 setting promo, but description cannot view full sentence
- 05:19 PM Production Ticket(ST) #11311 (Ticket Resolved): Snekku- hi @Azhar13 setting promo, but description cannot view full sentence
- !web.jpg!
- 04:11 PM Production Ticket(ST) #11310 (Ticket Resolved): Snekku - hi @Azhar13 user MS7, click upload photo, but after upload, still shown 4 photo not yet do it. Done upload database for you checking ya
- !r33.jpg!
- 03:58 PM Production Ticket(ST) #11309 (Escalated to Level 3): Snekku - Why some user can view the latest memo but some still in old data?
- keep Cache for memo
https://app.clickup.com/t/86enzpzmp - 03:50 PM Production Ticket(ST) #11309 (Support In Progress): Snekku - Why some user can view the latest memo but some still in old data?
- 03:50 PM Production Ticket(ST) #11309 (Ticket Resolved): Snekku - Why some user can view the latest memo but some still in old data?
- 03:08 PM Production Ticket(ST) #11290 (Pending Client Verification): Snekku - hi @Azhar13 done edit details to get location (check in got "red house"), but web still empty Latitude
26/03/2024
- 06:30 PM Production Ticket(ST) #11307 (Ticket Resolved): Snekku - hi, please help to remove 20002_1, thanks
- select * from customer where customer_code like '%20002_1%' and org_id= 'Snekku'
-- 7879279ADD2F4E749694B1A48F7FA2AD... - 06:27 PM Production Ticket(ST) #11307 (Support In Progress): Snekku - hi, please help to remove 20002_1, thanks
- 06:27 PM Production Ticket(ST) #11307 (Ticket Resolved): Snekku - hi, please help to remove 20002_1, thanks
- 06:25 PM Production Ticket(ST) #11301 (Pending Client Verification): Snekku - hi @~Jann Yap, not get latest CN and invoice from mysoft, please assist, thanks
- 06:19 PM Production Ticket(ST) #11301 (Support In Progress): Snekku - hi @~Jann Yap, not get latest CN and invoice from mysoft, please assist, thanks
- 11:57 AM Production Ticket(ST) #11301 (Ticket Resolved): Snekku - hi @~Jann Yap, not get latest CN and invoice from mysoft, please assist, thanks
- !WhatsApp%20Image%202024-03-26%20at%2010.59.21_fd28eb3b.jpg!
- 05:41 PM Production Ticket(ST) #11300 (Support In Progress): snekku - Hi @~Jann Yap, stock list still empty after key many times SO? Not memorizes items, still need add item
- Already requested user to upload the mobile database
- 11:55 AM Production Ticket(ST) #11300 (Ticket Resolved): snekku - Hi @~Jann Yap, stock list still empty after key many times SO? Not memorizes items, still need add item
- !WhatsApp%20Image%202024-03-26%20at%2009.09.44_1370c8f4.jpg!
- 02:47 PM Production Ticket(ST) #11290 (Pending Client Feedback): Snekku - hi @Azhar13 done edit details to get location (check in got "red house"), but web still empty Latitude
- We have been ask client the the latitude is it belongs to customer web data or geo fencing report
- 02:46 PM Production Ticket(ST) #11290 (Support In Progress): Snekku - hi @Azhar13 done edit details to get location (check in got "red house"), but web still empty Latitude
- 02:37 PM Production Ticket(ST) #11302 (Ticket Resolved): Snekku - hi @~Jann Yap @Azhar13 ,this 2 order not in mysoft, please help to check it
- 02:34 PM Production Ticket(ST) #11302 (Support In Progress): Snekku - hi @~Jann Yap @Azhar13 ,this 2 order not in mysoft, please help to check it
- 11:58 AM Production Ticket(ST) #11302 (Ticket Resolved): Snekku - hi @~Jann Yap @Azhar13 ,this 2 order not in mysoft, please help to check it
- !WhatsApp%20Image%202024-03-26%20at%2011.34.28_ea742e57.jpg!
- 11:28 AM Production Ticket(ST) #11294 (Ticket Resolved): Snekku- Hi @Azhar13 set promo but SO not shown, please assist
- 10:01 AM Production Ticket(ST) #11294 (Pending Client Verification): Snekku- Hi @Azhar13 set promo but SO not shown, please assist
- 09:59 AM Production Ticket(ST) #11294 (Support In Progress): Snekku- Hi @Azhar13 set promo but SO not shown, please assist
- 09:07 AM Production Ticket(ST) #11294 (Ticket Resolved): Snekku- Hi @Azhar13 set promo but SO not shown, please assist
- !WhatsApp%20Image%202024-03-26%20at%2009.05.34_2277e6e7.jpg!
!WhatsApp%20Image%202024-03-26%20at%2009.04.52_84c9bea4...
25/03/2024
- 06:24 PM Production Ticket(ST) #11290 (Ticket Resolved): Snekku - hi @Azhar13 done edit details to get location (check in got "red house"), but web still empty Latitude
- !WhatsApp%20Image%202024-03-25%20at%2015.20.51_a69eb4be.jpg!
1C001_16- customer code
- 06:02 PM Production Ticket(ST) #11257: Snekku - Patch all the photo in the web that cacnnot be display
- Muhammad Arif wrote:
> few pictures is missing in the server. need some time to further deep dive
https://ap... - 02:20 PM Production Ticket(ST) #11257 (Escalated to Level 3): Snekku - Patch all the photo in the web that cacnnot be display
- To Azhar - help to add click up link
To Rashdan - please help to do testing and update the testing result in redmine
- 03:23 PM Production Ticket(ST) #11282 (Escalated to Level 3): SNEKKU - this order got photo taking, not web no shown
- 02:07 PM Production Ticket(ST) #11265 (Ticket Resolved): Snekku Hi @Azhar13, user MS7 always pop out this after upload, please assist
- 10:30 AM Production Ticket(ST) #11266 (Pending Client Feedback): Snekku- Hi @Azhar13 user ms8 uploaded picture and location, but system not update
- Can you check with the user if she performed a download before uploading the photo and transaction?
- 10:27 AM Production Ticket(ST) #11266 (Support In Progress): Snekku- Hi @Azhar13 user ms8 uploaded picture and location, but system not update
24/03/2024
- 05:08 PM Production Ticket(ST) #11282 (Support In Progress): SNEKKU - this order got photo taking, not web no shown
- Based on simulation on this case:
- user can do photo taking in sales order module.
- but when user want to perform...
23/03/2024
- 12:33 PM Production Ticket(ST) #11282 (Ticket Resolved): SNEKKU - this order got photo taking, not web no shown
- - hi @Azhar MCC this order got photo taking, not web no shown
- View back apps, also disappear
- SOADMIN000038-2403...
22/03/2024
- 05:25 PM Production Ticket(ST) #11276 (Support In Progress): Snekku- hi @Azhar13 key in discount, but net amount no deduct, please assist
- additional discount and promotion is pending deploy to production
As I test in the test server the value changes so... - 11:50 AM Production Ticket(ST) #11276 (Ticket Resolved): Snekku- hi @Azhar13 key in discount, but net amount no deduct, please assist
- 02:40 PM Production Ticket(ST) #11265 (Pending Client Verification): Snekku Hi @Azhar13, user MS7 always pop out this after upload, please assist
- 02:23 PM Production Ticket(ST) #11264 (Ticket Resolved): Snekku- hi @Azhar13 please assist as this PO not shown on approval module
- 02:23 PM Production Ticket(ST) #11264 (Pending Client Verification): Snekku- hi @Azhar13 please assist as this PO not shown on approval module
- 02:20 PM Production Ticket(ST) #11264 (Support In Progress): Snekku- hi @Azhar13 please assist as this PO not shown on approval module
- 02:19 PM Production Ticket(ST) #11257 (Support In Progress): Snekku - Patch all the photo in the web that cacnnot be display
- few pictures is missing in the server. need some time to further deep dive
- 01:01 PM Production Ticket(ST) #11033 (Support In Progress): Snekku- edit customer details photo / location - apps still both unable check back, web photo cannot check
- 12:48 PM Production Ticket(ST) #11266: Snekku- Hi @Azhar13 user ms8 uploaded picture and location, but system not update
- SELECT * FROM di_mobile_database WHERE member_id = 'd12ec27fd8ff471fb08c2feaed76e685' ORDER BY created_date DESC
SE...
21/03/2024
- 04:55 PM Production Ticket(ST) #11266 (Ticket Resolved): Snekku- Hi @Azhar13 user ms8 uploaded picture and location, but system not update
- !WhatsApp%20Image%202024-03-21%20at%2016.31.27_a7eecb29.jpg!
!WhatsApp%20Image%202024-03-21%20at%2016.31.27_2e00c4d3... - 04:42 PM Production Ticket(ST) #11265 (Support In Progress): Snekku Hi @Azhar13, user MS7 always pop out this after upload, please assist
- 04:38 PM Production Ticket(ST) #11265 (Ticket Resolved): Snekku Hi @Azhar13, user MS7 always pop out this after upload, please assist
- !WhatsApp%20Image%202024-03-21%20at%2016.17.41_c0060d55.jpg!
- 12:37 PM Production Ticket(ST) #10895 (Ticket Resolved): Snekku- Hi, some of customers history empty
- 12:32 PM Production Ticket(ST) #11264 (Ticket Resolved): Snekku- hi @Azhar13 please assist as this PO not shown on approval module
- SOMC4000172-240321
- 08:53 AM Production Ticket(ST) #11257 (Ticket Resolved): Snekku - Patch all the photo in the web that cacnnot be display
- 08:51 AM Production Ticket(ST) #10924 (Ticket Resolved): Snekku- hi @Azhar13, got remark but SO in, remark disappear, please assist SOMS6000166
20/03/2024
- 02:52 PM Production Ticket(ST) #10930 (Ticket Resolved): Snekku- hi @Azhar13 @Assyafiq MCC please assist urgently, as some of sales order got double items
- 02:48 PM Production Ticket(ST) #10930 (Pending Client Verification): Snekku- hi @Azhar13 @Assyafiq MCC please assist urgently, as some of sales order got double items
- 11:46 AM Production Ticket(ST) #10924 (Pending Client Verification): Snekku- hi @Azhar13, got remark but SO in, remark disappear, please assist SOMS6000166
- 11:45 AM Production Ticket(ST) #10950 (Ticket Resolved): Snekku-Hi, please assist as keep lag here ya
- 09:59 AM Production Ticket(ST) #10950 (Pending Client Verification): Snekku-Hi, please assist as keep lag here ya
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