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From 02/06/2024 to 01/07/2024

27/06/2024

11:30 AM Production Ticket(ST) #12104 (Ticket Resolved): OROMEO - 120001 user seem like import double already
Rashdan Hussin
11:29 AM Production Ticket(ST) #12103 (Ticket Resolved): OROMEO - import “Yellow” highlighted “new customer” into datanory
Rashdan Hussin

26/06/2024

11:15 PM Production Ticket(ST) #12104 (Pending Client Verification): OROMEO - 120001 user seem like import double already
select * from member where member_cd = '120001'
select * from mst_route where org_id = 'oromeo' and member_id = '5...
Rashdan Hussin
11:10 PM Production Ticket(ST) #12104 (Support In Progress): OROMEO - 120001 user seem like import double already
Rashdan Hussin
03:15 PM Production Ticket(ST) #12104 (Ticket Resolved): OROMEO - 120001 user seem like import double already
120001 user seem like import double already
So now her planned call around 30 outlet
!2d9f1ecd-bce1-490a-97cb-754...
Rashdan Hussin
10:38 PM Production Ticket(ST) #12103 (Pending Client Verification): OROMEO - import “Yellow” highlighted “new customer” into datanory
!Screenshot%202024-06-26%20214047.png!
Rashdan Hussin
10:31 PM Production Ticket(ST) #12103 (Support In Progress): OROMEO - import “Yellow” highlighted “new customer” into datanory
Rashdan Hussin
03:12 PM Production Ticket(ST) #12103 (Ticket Resolved): OROMEO - import “Yellow” highlighted “new customer” into datanory
Hi Rashdan,
Seek for your assistance to import “Yellow” highlighted “new customer” into datanory.
Rashdan Hussin
09:42 AM Production Ticket(ST) #12033 (Ticket Resolved): OROMEO - Same issue again
Rashdan Hussin

21/06/2024

04:50 PM Production Ticket(ST) #12033 (Pending Client Verification): OROMEO - Same issue again
!ec0d0c93-7627-43fb-ac53-e5cfa94d0ef3.jpg!
Rashdan Hussin

19/06/2024

11:07 AM Production Ticket(ST) #11980 (Ticket Resolved): OROMEO - Import Customer Master, Merchandiser
Rashdan Hussin

16/06/2024

12:45 AM Production Ticket(ST) #12033 (Support In Progress): OROMEO - Same issue again
[10:05, 16/06/2024] Rashdan Hussin: Hi @~Carmen Lui may i know this error come from which upload? Is it upload intern... Rashdan Hussin
12:44 AM Production Ticket(ST) #12033 (Ticket Resolved): OROMEO - Same issue again
120001
Same issue again
!58d29cd9-634d-4398-8795-9c09d17cc4e5.jpg!
Rashdan Hussin

15/06/2024

08:55 PM Production Ticket(ST) #11980 (Pending Client Verification): OROMEO - Import Customer Master, Merchandiser
Rashdan Hussin
08:31 PM Production Ticket(ST) #11980 (Support In Progress): OROMEO - Import Customer Master, Merchandiser
Rashdan Hussin

14/06/2024

12:44 PM Production Ticket(ST) #11969 (Ticket Resolved): OROMEO - Transaction error for user 120001
Rashdan Hussin
12:43 PM Production Ticket(ST) #11922 (Ticket Resolved): Oromeo- This user still have issue not able upload transaction
Rashdan Hussin

11/06/2024

02:23 PM Production Ticket(ST) #11894 (Ticket Resolved): OROMEO - New version?
Muhammed Azhar Mohamed Maideen

10/06/2024

11:20 AM Production Ticket(ST) #11980 (Ticket Resolved): OROMEO - Import Customer Master, Merchandiser
Hi Rashdan,
Please refer to the attached file & Seek for your assistance to import into Datanory.
1. Revis...
Rashdan Hussin

09/06/2024

02:23 PM Production Ticket(ST) #11922 (Pending Client Feedback): Oromeo- This user still have issue not able upload transaction
Ok let me check with her Muhammad Arif
02:12 PM Production Ticket(ST) #11887 (Ticket Resolved): Oromeo- @Rashdan Hussin MCC @Arif Ibrahim MCC Please assist as this user have error while upload in mobile.
Muhammad Arif

08/06/2024

09:24 AM Production Ticket(ST) #11969 (Pending Client Verification): OROMEO - Transaction error for user 120001
Rashdan Hussin
09:22 AM Production Ticket(ST) #11969 (Support In Progress): OROMEO - Transaction error for user 120001
Rashdan Hussin
09:22 AM Production Ticket(ST) #11969 (Ticket Resolved): OROMEO - Transaction error for user 120001
Transaction error for user 120001
!00bcaf95-f1b2-4432-8f12-c75026bebc30.jpg!
Rashdan Hussin

06/06/2024

06:33 PM Production Ticket(ST) #11894 (Pending Client Verification): OROMEO - New version?
Muhammed Azhar Mohamed Maideen
02:03 PM Production Ticket(ST) #11922 (Escalated to Level 3): Oromeo- This user still have issue not able upload transaction
Muhammad Arif
11:47 AM Production Ticket(ST) #11922 (Support In Progress): Oromeo- This user still have issue not able upload transaction
Muhammad Arif

05/06/2024

06:42 PM Production Ticket(ST) #11922: Oromeo- This user still have issue not able upload transaction
https://app.clickup.com/t/86epg0y4f Muhammed Azhar Mohamed Maideen
06:08 PM Production Ticket(ST) #11922: Oromeo- This user still have issue not able upload transaction

!WhatsApp%20Image%202024-06-05%20at%2014.53.45_4a6c0f2c.jpg!
Hi arif
As I checked with this is due to Item g...
Muhammed Azhar Mohamed Maideen
10:00 AM Production Ticket(ST) #11922: Oromeo- This user still have issue not able upload transaction
2 user have problem
120001
120002
Muhammed Azhar Mohamed Maideen
10:00 AM Production Ticket(ST) #11922 (Ticket Resolved): Oromeo- This user still have issue not able upload transaction
!WhatsApp%20Image%202024-06-05%20at%2009.32.35_1849f543.jpg!
!WhatsApp%20Image%202024-06-05%20at%2009.37.34_63a7ccfc...
Muhammed Azhar Mohamed Maideen

04/06/2024

02:05 PM Production Ticket(ST) #11896 (Ticket Resolved): OROMEO - user not able to upload, error show
Rashdan Hussin

03/06/2024

09:46 PM Production Ticket(ST) #11896: OROMEO - user not able to upload, error show
- Error seems come from price check data type.
- Already escalate to level 3 (shanyou).
- Shanyou said, got issue w...
Rashdan Hussin

02/06/2024

12:42 AM Production Ticket(ST) #11896 (Support In Progress): OROMEO - user not able to upload, error show
Rashdan Hussin
 

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