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From 24/05/2024 to 22/06/2024

21/06/2024

04:50 PM Production Ticket(ST) #12033 (Pending Client Verification): OROMEO - Same issue again
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Rashdan Hussin

19/06/2024

11:07 AM Production Ticket(ST) #11980 (Ticket Resolved): OROMEO - Import Customer Master, Merchandiser
Rashdan Hussin

16/06/2024

12:45 AM Production Ticket(ST) #12033 (Support In Progress): OROMEO - Same issue again
[10:05, 16/06/2024] Rashdan Hussin: Hi @~Carmen Lui may i know this error come from which upload? Is it upload intern... Rashdan Hussin
12:44 AM Production Ticket(ST) #12033 (Ticket Resolved): OROMEO - Same issue again
120001
Same issue again
!58d29cd9-634d-4398-8795-9c09d17cc4e5.jpg!
Rashdan Hussin

15/06/2024

08:55 PM Production Ticket(ST) #11980 (Pending Client Verification): OROMEO - Import Customer Master, Merchandiser
Rashdan Hussin
08:31 PM Production Ticket(ST) #11980 (Support In Progress): OROMEO - Import Customer Master, Merchandiser
Rashdan Hussin

14/06/2024

12:44 PM Production Ticket(ST) #11969 (Ticket Resolved): OROMEO - Transaction error for user 120001
Rashdan Hussin
12:43 PM Production Ticket(ST) #11922 (Ticket Resolved): Oromeo- This user still have issue not able upload transaction
Rashdan Hussin

11/06/2024

02:23 PM Production Ticket(ST) #11894 (Ticket Resolved): OROMEO - New version?
Muhammed Azhar Mohamed Maideen

10/06/2024

11:20 AM Production Ticket(ST) #11980 (Ticket Resolved): OROMEO - Import Customer Master, Merchandiser
Hi Rashdan,
Please refer to the attached file & Seek for your assistance to import into Datanory.
1. Revis...
Rashdan Hussin

09/06/2024

02:23 PM Production Ticket(ST) #11922 (Pending Client Feedback): Oromeo- This user still have issue not able upload transaction
Ok let me check with her Muhammad Arif
02:12 PM Production Ticket(ST) #11887 (Ticket Resolved): Oromeo- @Rashdan Hussin MCC @Arif Ibrahim MCC Please assist as this user have error while upload in mobile.
Muhammad Arif

08/06/2024

09:24 AM Production Ticket(ST) #11969 (Pending Client Verification): OROMEO - Transaction error for user 120001
Rashdan Hussin
09:22 AM Production Ticket(ST) #11969 (Support In Progress): OROMEO - Transaction error for user 120001
Rashdan Hussin
09:22 AM Production Ticket(ST) #11969 (Ticket Resolved): OROMEO - Transaction error for user 120001
Transaction error for user 120001
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Rashdan Hussin

06/06/2024

06:33 PM Production Ticket(ST) #11894 (Pending Client Verification): OROMEO - New version?
Muhammed Azhar Mohamed Maideen
02:03 PM Production Ticket(ST) #11922 (Escalated to Level 3): Oromeo- This user still have issue not able upload transaction
Muhammad Arif
11:47 AM Production Ticket(ST) #11922 (Support In Progress): Oromeo- This user still have issue not able upload transaction
Muhammad Arif

05/06/2024

06:42 PM Production Ticket(ST) #11922: Oromeo- This user still have issue not able upload transaction
https://app.clickup.com/t/86epg0y4f Muhammed Azhar Mohamed Maideen
06:08 PM Production Ticket(ST) #11922: Oromeo- This user still have issue not able upload transaction

!WhatsApp%20Image%202024-06-05%20at%2014.53.45_4a6c0f2c.jpg!
Hi arif
As I checked with this is due to Item g...
Muhammed Azhar Mohamed Maideen
10:00 AM Production Ticket(ST) #11922: Oromeo- This user still have issue not able upload transaction
2 user have problem
120001
120002
Muhammed Azhar Mohamed Maideen
10:00 AM Production Ticket(ST) #11922 (Ticket Resolved): Oromeo- This user still have issue not able upload transaction
!WhatsApp%20Image%202024-06-05%20at%2009.32.35_1849f543.jpg!
!WhatsApp%20Image%202024-06-05%20at%2009.37.34_63a7ccfc...
Muhammed Azhar Mohamed Maideen

04/06/2024

02:05 PM Production Ticket(ST) #11896 (Ticket Resolved): OROMEO - user not able to upload, error show
Rashdan Hussin

03/06/2024

09:46 PM Production Ticket(ST) #11896: OROMEO - user not able to upload, error show
- Error seems come from price check data type.
- Already escalate to level 3 (shanyou).
- Shanyou said, got issue w...
Rashdan Hussin

02/06/2024

12:42 AM Production Ticket(ST) #11896 (Support In Progress): OROMEO - user not able to upload, error show
Rashdan Hussin

01/06/2024

08:46 PM Production Ticket(ST) #11897 (Ticket Resolved): OROMEO - import June Merchandiser route into datanory system
Rashdan Hussin
08:44 PM Production Ticket(ST) #11897 (Support In Progress): OROMEO - import June Merchandiser route into datanory system
Rashdan Hussin
08:43 PM Production Ticket(ST) #11897 (Ticket Resolved): OROMEO - import June Merchandiser route into datanory system
Hi @Rashdan Hussin,
Seek for your assistance to import June Merchandiser route into datanory system.
Rashdan Hussin
08:36 PM Production Ticket(ST) #11896 (Ticket Resolved): OROMEO - user not able to upload, error show
@Arif MCC this user not able to upload, error show at below
User: 120005
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Rashdan Hussin
12:29 PM Production Ticket(ST) #11894 (Escalated to Level 3): OROMEO - New version?
Rashdan Hussin
12:13 PM Production Ticket(ST) #11894 (Support In Progress): OROMEO - New version?
Rashdan Hussin
12:10 PM Production Ticket(ST) #11790 (Ticket Resolved): OROMEO - assign all customers (15787) to user ID: 110001 (Admin)
Rashdan Hussin

31/05/2024

06:03 PM Production Ticket(ST) #11894: OROMEO - New version?
https://app.clickup.com/t/86epg0y4f Muhammed Azhar Mohamed Maideen
06:02 PM Production Ticket(ST) #11894 (Ticket Resolved): OROMEO - New version?
!WhatsApp%20Image%202024-05-31%20at%2017.24.20_c6afffcc.jpg!
New version?
120001--> this user have this problem
...
Muhammed Azhar Mohamed Maideen
03:52 PM Production Ticket(ST) #11887 (Pending Client Verification): Oromeo- @Rashdan Hussin MCC @Arif Ibrahim MCC Please assist as this user have error while upload in mobile.
internal upload storage - for this one, we will investigate first. but this one will not interrupt transaction upload... Muhammad Arif
03:48 PM Production Ticket(ST) #11887 (Support In Progress): Oromeo- @Rashdan Hussin MCC @Arif Ibrahim MCC Please assist as this user have error while upload in mobile.
Muhammad Arif
03:18 PM Production Ticket(ST) #11887 (Ticket Resolved): Oromeo- @Rashdan Hussin MCC @Arif Ibrahim MCC Please assist as this user have error while upload in mobile.
@Rashdan Hussin MCC @Arif Ibrahim MCC Please assist as this user have error while upload in mobile.
User ID: 12000...
Muhammed Azhar Mohamed Maideen

29/05/2024

12:43 PM Production Ticket(ST) #11790 (Pending Client Verification): OROMEO - assign all customers (15787) to user ID: 110001 (Admin)
select * from member where member_cd = '110001'
select * from customer where org_id = 'OROMEO'
select * from cust...
Rashdan Hussin
12:25 PM Production Ticket(ST) #11790 (Support In Progress): OROMEO - assign all customers (15787) to user ID: 110001 (Admin)
Rashdan Hussin
 

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