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From 20/07/2024 to 18/08/2024

12/08/2024

12:56 AM Production Ticket(ST) #11781 (Ticket Resolved): Goldcrest- hi, this 2 acc still got showing at salesman mobile
Rashdan Hussin
12:55 AM Production Ticket(ST) #11781 (Pending Client Verification): Goldcrest- hi, this 2 acc still got showing at salesman mobile
Rashdan Hussin

06/08/2024

10:18 AM Production Ticket(ST) #12147 (Ticket Resolved): GOLDCREST - why the EOD invoice sales amount no same?
Rashdan Hussin
10:17 AM Production Ticket(ST) #12147 (Pending Client Verification): GOLDCREST - why the EOD invoice sales amount no same?
Rashdan Hussin

30/07/2024

09:29 AM Production Ticket(ST) #12143 (Ticket Resolved): goldcrest- Hi please check, why is this showing mobile, what is happen underline?
Muhammed Azhar Mohamed Maideen
09:28 AM Production Ticket(ST) #12143 (Pending Client Verification): goldcrest- Hi please check, why is this showing mobile, what is happen underline?
Muhammed Azhar Mohamed Maideen

24/07/2024

03:59 PM Production Ticket(ST) #12289 (Ticket Resolved): Goldcrest- Hi please check, 302F/047 in mobile 2 same code
Muhammed Azhar Mohamed Maideen
11:25 AM Production Ticket(ST) #12289: Goldcrest- Hi please check, 302F/047 in mobile 2 same code
https://app.clickup.com/t/86epwwte0 Muhammed Azhar Mohamed Maideen
10:55 AM Production Ticket(ST) #12289 (Support In Progress): Goldcrest- Hi please check, 302F/047 in mobile 2 same code
Muhammed Azhar Mohamed Maideen
10:54 AM Production Ticket(ST) #12289 (Ticket Resolved): Goldcrest- Hi please check, 302F/047 in mobile 2 same code
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Muhammed Azhar Mohamed Maideen
02:58 PM Production Ticket(ST) #12259 (Ticket Resolved): Goldcrest- Hi please check, why 302P/323 have 2 a/c
Hi @~Suzanne , as per our discussion, for the next master data update (customer & Route planning), please help to inf... Muhammad Arif

23/07/2024

04:13 PM Production Ticket(ST) #12143 (Escalated to Level 3): goldcrest- Hi please check, why is this showing mobile, what is happen underline?
https://app.clickup.com/t/86epwq9ug Muhammed Azhar Mohamed Maideen
02:03 PM Production Ticket(ST) #12143: goldcrest- Hi please check, why is this showing mobile, what is happen underline?

select a.invoice_no,a.invoice_status as 'Invoice Status',a.invoice_balance,a.updated_date,ch.col_no,ch.status as 'c...
Muhammed Azhar Mohamed Maideen
09:21 AM Production Ticket(ST) #12143 (Support In Progress): goldcrest- Hi please check, why is this showing mobile, what is happen underline?
Hi @Azhar , please do the workaround and perform testing in trial environment Muhammad Arif
03:37 PM Production Ticket(ST) #12259 (Pending Client Feedback): Goldcrest- Hi please check, why 302P/323 have 2 a/c
select a.created_date as 'Create customer Date',so.order_no,a.created_by,a.customer_code,a.customer_code, a.updated_... Muhammed Azhar Mohamed Maideen
11:58 AM Production Ticket(ST) #12108 (Ticket Resolved): GOLDCREST - user JNL route plan got missing some acc
Rashdan Hussin
11:57 AM Production Ticket(ST) #12108 (Pending Client Verification): GOLDCREST - user JNL route plan got missing some acc
Meiling: Remove the update on mst_route whenever there is update or insert. Users are advised to upload new route for... Rashdan Hussin
11:28 AM Production Ticket(ST) #12049 (Ticket Resolved): Goldfresh - Hi pls check, why is the problem coming back?
Muhammed Azhar Mohamed Maideen
11:27 AM Production Ticket(ST) #12049 (Verification In Progress): Goldfresh - Hi pls check, why is the problem coming back?
https://app.clickup.com/t/86eptfp1k--> this ticket we found it internally, this ticket already resolved
as we check...
Muhammed Azhar Mohamed Maideen
11:15 AM Production Ticket(ST) #12038 (Ticket Resolved): GOLDCREST - user BRY do van goods request 1 times only, back end shown 3 items
Rashdan Hussin
11:15 AM Production Ticket(ST) #12038 (Pending Client Verification): GOLDCREST - user BRY do van goods request 1 times only, back end shown 3 items
Rashdan Hussin
11:13 AM Production Ticket(ST) #11901 (Ticket Resolved): GOLDCREST - MCJ 30/05/24 closing stocks different for 31/05/25 opening
Rashdan Hussin
11:12 AM Production Ticket(ST) #11901 (Pending Client Verification): GOLDCREST - MCJ 30/05/24 closing stocks different for 31/05/25 opening
Rashdan Hussin

22/07/2024

05:03 PM Production Ticket(ST) #12259: Goldcrest- Hi please check, why 302P/323 have 2 a/c
Arif assisted on this escalation where the customer code has to be remain same instead of doing amendment on that exi... Muhammed Azhar Mohamed Maideen
03:43 PM Production Ticket(ST) #12259 (Support In Progress): Goldcrest- Hi please check, why 302P/323 have 2 a/c
Muhammed Azhar Mohamed Maideen
02:47 PM Production Ticket(ST) #12259: Goldcrest- Hi please check, why 302P/323 have 2 a/c
302P/323 on April change code to 302A/205 bcoz change name and new owner
!WhatsApp%20Image%202024-07-22%20at%2...
Muhammed Azhar Mohamed Maideen
 

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