Activity
From 02/06/2024 to 01/07/2024
01/07/2024
- 03:16 PM Production Ticket(ST) #12132 (Ticket Resolved): Goldcrest- Hi please check
- 03:09 PM Production Ticket(ST) #12131 (Ticket Resolved): Goldcrest-Hi please check WWV 27/06/24 collection didn't reflect to autocount CCWWV000125-240627
- !WhatsApp%20Image%202024-07-01%20at%2014.38.40_dbd21e27.jpg!
- 12:01 PM Production Ticket(ST) #12130 (Ticket Resolved): GOLDCREST - invoice didn't reflect to autocount INWWX001635, 1647, 1648
- !WhatsApp%20Image%202024-07-01%20at%2011.44.54_cb631355.jpg!
- 10:24 AM Production Ticket(ST) #12127 (Ticket Resolved): Goldcrest-Hi, can help to check why route summary for BRY shown no data to display?
- !WhatsApp%20Image%202024-07-01%20at%2009.36.33_a99763d0.jpg!
- 10:15 AM Production Ticket(ST) #11882 (Pending Client Verification): GOLDCREST - Hi pls check, double inv no in mobile
- 09:19 AM Production Ticket(ST) #12113 (Escalated to Level 3): Salesman Activity Report - Non Applicable?
- Shu Ern Datanory Team: we targeted a full deployment on mid of July
30/06/2024
- 02:36 PM Production Ticket(ST) #12108: GOLDCREST - user JNL route plan got missing some acc
- Finding:
- Tested in trial
- When user update any customer detail, it will change that customer route salesman
- E... - 01:15 PM Production Ticket(ST) #12038: GOLDCREST - user BRY do van goods request 1 times only, back end shown 3 items
- Finding:
- Tested in trial v4.1.4-trial.0
- Upon testing, the request transaction already show 1 time only in appro...
29/06/2024
- 04:15 PM Production Ticket(ST) #12111 (Ticket Resolved): GOLDCREST - Already done but showing pending
- 04:14 PM Production Ticket(ST) #12111 (Pending Client Verification): GOLDCREST - Already done but showing pending
- 09:58 AM Production Ticket(ST) #12117 (Escalated to Level 3): GOLDCREST - update tel no last week, until now didn't reflect to datanory
- 09:56 AM Production Ticket(ST) #12117 (Support In Progress): GOLDCREST - update tel no last week, until now didn't reflect to datanory
28/06/2024
- 04:22 PM Production Ticket(ST) #12117 (Ticket Resolved): GOLDCREST - update tel no last week, until now didn't reflect to datanory
- hi azhar, this acc i update tel no last week, until now didn't reflect to datanory
!b947d4d4-ee81-47a1-8aa9-1d2665... - 12:40 PM Production Ticket(ST) #12113 (Support In Progress): Salesman Activity Report - Non Applicable?
- 12:39 PM Production Ticket(ST) #12113 (Escalated to Level 3): Salesman Activity Report - Non Applicable?
- !a1a8ccc8-462b-45a9-8c85-d3d519eba1f3.jpg!
- 11:08 AM Production Ticket(ST) #12108 (Escalated to Level 3): GOLDCREST - user JNL route plan got missing some acc
- 10:52 AM Production Ticket(ST) #12111 (Escalated to Level 3): GOLDCREST - Already done but showing pending
- 10:49 AM Production Ticket(ST) #12111 (Support In Progress): GOLDCREST - Already done but showing pending
- 10:49 AM Production Ticket(ST) #12111 (Ticket Resolved): GOLDCREST - Already done but showing pending
- Hi pls check, what happen? Already done but showing pending?
!c1695968-4532-403e-a8e8-11c7a29e7c88.jpg!
!94708e7d...
27/06/2024
- 06:48 PM Production Ticket(ST) #12108 (Support In Progress): GOLDCREST - user JNL route plan got missing some acc
- 11:33 AM Production Ticket(ST) #12108 (Ticket Resolved): GOLDCREST - user JNL route plan got missing some acc
- may i know why after update customer branch code user JNL route plan got missing some acc?
!e70a696a-ce9e-4198-aaf...
26/06/2024
- 02:21 PM Production Ticket(ST) #12101 (Ticket Resolved): GOLDCREST - help to add the customer branch code
- [14:11, 26/06/2024] Rashdan Hussin: Based on my developer feedback, customer branch will follow the salesman branch
... - 11:22 AM Production Ticket(ST) #12101 (Pending Client Verification): GOLDCREST - help to add the customer branch code
- 11:20 AM Production Ticket(ST) #12101 (Support In Progress): GOLDCREST - help to add the customer branch code
- select * from #TempTable --1301
select * from customer where org_id = 'GOLDCREST' order by updated_date desc --3835
... - 11:17 AM Production Ticket(ST) #12101 (Ticket Resolved): GOLDCREST - help to add the customer branch code
- hi, can help to add the customer branch code?
!cd8998f9-b434-4a68-9d85-33f31f013afa.jpg!
- 11:24 AM Production Ticket(ST) #11956 (Ticket Resolved): GOLDCREST - collection 301U/012 didn't reflect to autocount
- 11:14 AM Production Ticket(ST) #12031 (Ticket Resolved): GOLDCREST - Hi pls check, Salesman issue goods return, wh is CN added instead of deducted? And Sales activity report is showing is collection?
- 09:44 AM Production Ticket(ST) #12051 (Ticket Resolved): Goldcrest- Morning, why user JNL yesterday ady key in the collection but the unpaid columm still showing outstanding? this collection didn't reflect to salesman activity report and autocount
25/06/2024
- 06:38 PM Production Ticket(ST) #12032 (Ticket Resolved): Hi, this acc got outstanding again
- 06:32 PM Production Ticket(ST) #12023 (Ticket Resolved): Goldcrest- hi, can help to check why user BRY want request stock the warehouse got JNL & JNM only? don't have BRY
- 06:31 PM Production Ticket(ST) #12031: GOLDCREST - Hi pls check, Salesman issue goods return, wh is CN added instead of deducted? And Sales activity report is showing is collection?
- follow up
- 05:51 PM Production Ticket(ST) #12051 (Pending Client Verification): Goldcrest- Morning, why user JNL yesterday ady key in the collection but the unpaid columm still showing outstanding? this collection didn't reflect to salesman activity report and autocount
- Hi Azhar, please verify with customer. the collection already reflected into Datanory.
The root cause is one of the...
24/06/2024
- 02:29 PM Production Ticket(ST) #12049 (Escalated to Level 3): Goldfresh - Hi pls check, why is the problem coming back?
- https://app.clickup.com/t/86epmxktf
21/06/2024
- 03:35 PM Production Ticket(ST) #12051: Goldcrest- Morning, why user JNL yesterday ady key in the collection but the unpaid columm still showing outstanding? this collection didn't reflect to salesman activity report and autocount
- HI arif I have been attached the SP script to further check
As I mentioned the collection has been stucked in the... - 03:18 PM Production Ticket(ST) #12053 (Ticket Resolved): GOLDCREST - salesman BRY do van good request by there is nothing shown up in datanory for use to do approval
- 03:15 PM Production Ticket(ST) #12053 (Support In Progress): GOLDCREST - salesman BRY do van good request by there is nothing shown up in datanory for use to do approval
- 12:49 PM Production Ticket(ST) #12049: Goldfresh - Hi pls check, why is the problem coming back?
- !WhatsApp%20Image%202024-06-19%20at%2017.16.03_95190cca.jpg!
As I checked for this particular invoice there is 5 ite...
20/06/2024
- 07:05 PM Production Ticket(ST) #12038 (Escalated to Level 3): GOLDCREST - user BRY do van goods request 1 times only, back end shown 3 items
- 07:02 PM Production Ticket(ST) #12038 (Support In Progress): GOLDCREST - user BRY do van goods request 1 times only, back end shown 3 items
- select * from txn_mobile_van_goods_request_header where van_goods_request_no = 'VQBRY000002-240618'
select b.van_g... - 05:54 PM Production Ticket(ST) #11882 (Escalated to Level 3): GOLDCREST - Hi pls check, double inv no in mobile
we were able to replicate the issue in a trial.
User: WWX
Customer Code: 302E009 - EXPRESS ...- 02:40 PM Production Ticket(ST) #12053 (Ticket Resolved): GOLDCREST - salesman BRY do van good request by there is nothing shown up in datanory for use to do approval
- 1. we want generate a new user, new line, new branch, new warehouse, which under code BRY
- 11:50 AM Production Ticket(ST) #12051 (Support In Progress): Goldcrest- Morning, why user JNL yesterday ady key in the collection but the unpaid columm still showing outstanding? this collection didn't reflect to salesman activity report and autocount
- select * from txn_invoice_history_header where invoice_no= 'INJNL002193-240619'
select * from txn_mobile_collec... - 11:49 AM Production Ticket(ST) #12051 (Ticket Resolved): Goldcrest- Morning, why user JNL yesterday ady key in the collection but the unpaid columm still showing outstanding? this collection didn't reflect to salesman activity report and autocount
- !WhatsApp%20Image%202024-06-20%20at%2010.32.34_1f993b60.jpg!
19/06/2024
- 05:14 PM Production Ticket(ST) #12049: Goldfresh - Hi pls check, why is the problem coming back?
- as we check from our side we notice that there are 5 items,
we we have run the SP on this particular invoice INMCJ00... - 05:01 PM Production Ticket(ST) #12049 (Support In Progress): Goldfresh - Hi pls check, why is the problem coming back?
- 02:28 PM Production Ticket(ST) #12049 (Ticket Resolved): Goldfresh - Hi pls check, why is the problem coming back?
- !WhatsApp%20Image%202024-06-19%20at%2010.20.15_7e71ddeb.jpg!
18/06/2024
- 06:17 PM Production Ticket(ST) #12040 (Escalated to Level 3): Goldcrest- Hi pls check, inmcj000299-240517 already cancel, but mobile showing
- https://app.clickup.com/t/86epkzxqr
- 06:15 PM Production Ticket(ST) #12040 (Support In Progress): Goldcrest- Hi pls check, inmcj000299-240517 already cancel, but mobile showing
- 02:11 PM Production Ticket(ST) #12040 (Ticket Resolved): Goldcrest- Hi pls check, inmcj000299-240517 already cancel, but mobile showing
- !WhatsApp%20Image%202024-06-18%20at%2013.48.47_a34c59f8.jpg!
!WhatsApp%20Image%202024-06-18%20at%2013.49.30_5f3ff2cd... - 03:23 PM Production Ticket(ST) #12038: GOLDCREST - user BRY do van goods request 1 times only, back end shown 3 items
- exec sp_executesql N' exec web_spTxnMobileVanGoodsRequestApprovalMasterDataRetriveList @member_id,@org_id,@hdr_id, @t...
- 11:54 AM Production Ticket(ST) #12038 (Ticket Resolved): GOLDCREST - user BRY do van goods request 1 times only, back end shown 3 items
- !WhatsApp%20Image%202024-06-18%20at%2010.22.15_43576f1b.jpg!
- 11:26 AM Production Ticket(ST) #11954 (Ticket Resolved): GOLDCREST - mobile didn't show this inwwx000798-230412
- 09:21 AM Production Ticket(ST) #12016: Goldcrest- Hi pls check, this is MCJ route planning but WWX showing in MCJ route plan
- ClickUp Status: in trail
- 09:20 AM Production Ticket(ST) #12008: GOLDCREST - Hi Azhar pls check for me, why different
- ClickUp Status: In Progress
15/06/2024
- 11:10 PM Production Ticket(ST) #11781: Goldcrest- hi, this 2 acc still got showing at salesman mobile
- - Clickup status: Test
- 03:28 PM Production Ticket(ST) #12032 (Pending Client Feedback): Hi, this acc got outstanding again
- Hi @~Goldcrest Hotline, may we know when the screenshot taken?
And help to request user to upload database.
A... - 03:24 PM Production Ticket(ST) #12032 (Support In Progress): Hi, this acc got outstanding again
- 03:11 PM Production Ticket(ST) #12032 (Ticket Resolved): Hi, this acc got outstanding again
- !1.jpg!
- 10:54 AM Production Ticket(ST) #12031 (Pending Client Verification): GOLDCREST - Hi pls check, Salesman issue goods return, wh is CN added instead of deducted? And Sales activity report is showing is collection?
- 10:53 AM Production Ticket(ST) #12031 (Support In Progress): GOLDCREST - Hi pls check, Salesman issue goods return, wh is CN added instead of deducted? And Sales activity report is showing is collection?
- 09:42 AM Production Ticket(ST) #12023 (Pending Client Verification): Goldcrest- hi, can help to check why user BRY want request stock the warehouse got JNL & JNM only? don't have BRY
- 09:41 AM Production Ticket(ST) #12023 (Support In Progress): Goldcrest- hi, can help to check why user BRY want request stock the warehouse got JNL & JNM only? don't have BRY
- Daphne: which mean that once user BRY generate new customer, then only BRY warehouse will appear automatically?
14/06/2024
- 06:38 PM Production Ticket(ST) #12031: GOLDCREST - Hi pls check, Salesman issue goods return, wh is CN added instead of deducted? And Sales activity report is showing is collection?
- Hi arif This ticket is new which was created today
could not check and investigate due to shortage of time
Ends... - 06:37 PM Production Ticket(ST) #12031 (Ticket Resolved): GOLDCREST - Hi pls check, Salesman issue goods return, wh is CN added instead of deducted? And Sales activity report is showing is collection?
- !WhatsApp%20Image%202024-06-14%20at%2016.47.24_caf2e21e.jpg!
!WhatsApp%20Image%202024-06-14%20at%2016.47.24_6f17e149... - 06:02 PM Production Ticket(ST) #11940: Hi pls check, why stock 250ml Boboi boy lychee negative?
- Hi arif this ticket has to simulate as well,
-- this ticket need to inform customer that it take time to identify t... - 06:00 PM Production Ticket(ST) #12023: Goldcrest- hi, can help to check why user BRY want request stock the warehouse got JNL & JNM only? don't have BRY
- Hi arif for this ticket just left to pending verification
the enquiry is about customer create new warehouse but... - 04:02 PM Production Ticket(ST) #12023 (Pending Client Verification): Goldcrest- hi, can help to check why user BRY want request stock the warehouse got JNL & JNM only? don't have BRY
- 04:00 PM Production Ticket(ST) #12023 (Support In Progress): Goldcrest- hi, can help to check why user BRY want request stock the warehouse got JNL & JNM only? don't have BRY
- 04:00 PM Production Ticket(ST) #12023 (Ticket Resolved): Goldcrest- hi, can help to check why user BRY want request stock the warehouse got JNL & JNM only? don't have BRY
- !WhatsApp%20Image%202024-06-14%20at%2011.27.36_cdf0937c.jpg!
!WhatsApp%20Image%202024-06-14%20at%2011.28.49_e537a30f... - 05:41 PM Production Ticket(ST) #11901: GOLDCREST - MCJ 30/05/24 closing stocks different for 31/05/25 opening
- hi Arif,
As I checked in the click up status this issue cannot be replicate
Therefore this issue have to perform... - 03:38 PM Production Ticket(ST) #12016: Goldcrest- Hi pls check, this is MCJ route planning but WWX showing in MCJ route plan
- https://datanory.com.my/DMS_EcoSystem/MstRouteSummary/MstRouteSummary?MemberId=2c9e40b5f5904775b71192b8fd8b71ad&Mode=...
- 03:38 PM Production Ticket(ST) #12016 (Escalated to Level 3): Goldcrest- Hi pls check, this is MCJ route planning but WWX showing in MCJ route plan
- This issue similar with
http://124.217.245.100:90/redmine/issues/12008
https://app.clickup.com/t/86epjz665 - 03:36 PM Production Ticket(ST) #12016 (Support In Progress): Goldcrest- Hi pls check, this is MCJ route planning but WWX showing in MCJ route plan
- 02:21 PM Production Ticket(ST) #12014 (Ticket Resolved): Goldcrest- hi, can help to check why salesman ady key in collection but the unpaid columm still showing outstanding amount?
- 12:42 PM Production Ticket(ST) #12014: Goldcrest- hi, can help to check why salesman ady key in collection but the unpaid columm still showing outstanding amount?
- select * from txn_invoice_history_header where invoice_no LIKE '%INJNL002102%'
select * from di_mobile_txn_collectio... - 12:39 PM Production Ticket(ST) #12014 (Pending Client Verification): Goldcrest- hi, can help to check why salesman ady key in collection but the unpaid columm still showing outstanding amount?
- 12:37 PM Production Ticket(ST) #12014 (Support In Progress): Goldcrest- hi, can help to check why salesman ady key in collection but the unpaid columm still showing outstanding amount?
13/06/2024
- 05:54 PM Production Ticket(ST) #11956 (Pending Client Verification): GOLDCREST - collection 301U/012 didn't reflect to autocount
- 10:04 AM Production Ticket(ST) #11956: GOLDCREST - collection 301U/012 didn't reflect to autocount
- select * into DMS_Ecosystem_Backup_Table.dbo._txn_mobile_collection_header_13062024_
from DMS_EcoSystem.dbo.txn_mo... - 05:06 PM Production Ticket(ST) #12016 (Ticket Resolved): Goldcrest- Hi pls check, this is MCJ route planning but WWX showing in MCJ route plan
- MCJ user is 28
!WhatsApp%20Image%202024-06-13%20at%2015.27.28_8afb0771.jpg!
!WhatsApp%20Image%202024-06-13%20at%201... - 04:24 PM Production Ticket(ST) #12014: Goldcrest- hi, can help to check why salesman ady key in collection but the unpaid columm still showing outstanding amount?
- select * from txn_invoice_history_header where invoice_no LIKE '%INJNL002102%'
select * from txn_mobile_collection_i... - 12:58 PM Production Ticket(ST) #12014 (Ticket Resolved): Goldcrest- hi, can help to check why salesman ady key in collection but the unpaid columm still showing outstanding amount?
- !WhatsApp%20Image%202024-06-13%20at%2009.54.29_ca2344e6.jpg!
- 11:43 AM Production Ticket(ST) #12008 (Escalated to Level 3): GOLDCREST - Hi Azhar pls check for me, why different
- https://app.clickup.com/t/86epjz665
- 10:07 AM Production Ticket(ST) #12008 (Support In Progress): GOLDCREST - Hi Azhar pls check for me, why different
- exec sp_executesql N' select route_summary_id,
c.customer_id as CustomerID,
c.customer_code as CustomerCode ,
c.... - 10:47 AM Production Ticket(ST) #11954 (Pending Client Verification): GOLDCREST - mobile didn't show this inwwx000798-230412
12/06/2024
- 06:25 PM Production Ticket(ST) #12008 (Ticket Resolved): GOLDCREST - Hi Azhar pls check for me, why different
- !WhatsApp%20Image%202024-06-12%20at%2015.18.53_af924f32.jpg!
!WhatsApp%20Image%202024-06-12%20at%2015.18.39_4c22463b...
11/06/2024
10/06/2024
- 06:19 PM Production Ticket(ST) #11882 (Monitoring): GOLDCREST - Hi pls check, double inv no in mobile
- 06:18 PM Production Ticket(ST) #11882 (Support In Progress): GOLDCREST - Hi pls check, double inv no in mobile
- 09:41 AM Production Ticket(ST) #11940: Hi pls check, why stock 250ml Boboi boy lychee negative?
- As I checked today there is negative value in that particular product
09/06/2024
- 02:09 PM Production Ticket(ST) #11817 (Ticket Resolved): Hi pls help me to delete this 2 item, I think Daphne use for testing trial transaction
- 02:07 PM Production Ticket(ST) #11801 (Ticket Resolved): GOLDCREST - salesman activity report 23/5 why didn't come out anything?
08/06/2024
- 12:29 PM Production Ticket(ST) #11956 (Support In Progress): GOLDCREST - collection 301U/012 didn't reflect to autocount
- select * from txn_mobile_collection_header where col_no = 'CCJNL001853-240606'
select * from txn_mobile_collection... - 11:20 AM Production Ticket(ST) #11954 (Support In Progress): GOLDCREST - mobile didn't show this inwwx000798-230412
- select * from txn_invoice_history_header where invoice_no = 'inwwx000798-240412'
select * from txn_invoice_history_h...
07/06/2024
- 05:50 PM Production Ticket(ST) #11940: Hi pls check, why stock 250ml Boboi boy lychee negative?
- select a.eod_date,b.eod_date,a.product_id, a.stock_balance_qty,b.opening_qty from txn_mobile_eod a
inner join txn_m... - 03:35 PM Production Ticket(ST) #11954: GOLDCREST - mobile didn't show this inwwx000798-230412
* -- This is the customer reported that this particular invoice is not shown in the mobile
select * from txn_inv...- 09:30 AM Production Ticket(ST) #11954 (Ticket Resolved): GOLDCREST - mobile didn't show this inwwx000798-230412
- !WhatsApp%20Image%202024-06-07%20at%2009.28.39_4bc993b9.jpg!
!WhatsApp%20Image%202024-06-07%20at%2009.28.23_899bd6f1... - 02:18 PM Production Ticket(ST) #11944 (Ticket Resolved): Goldcrest- Hi, can help to add user code BRY to route planning?
- 11:49 AM Production Ticket(ST) #11956 (Ticket Resolved): GOLDCREST - collection 301U/012 didn't reflect to autocount
- !WhatsApp%20Image%202024-06-07%20at%2010.34.09_939c710a.jpg!
06/06/2024
- 06:21 PM Production Ticket(ST) #11944 (Pending Client Feedback): Goldcrest- Hi, can help to add user code BRY to route planning?
- 1) go to web_spMstRouteSummaryMasterDataRetriveList --> sp
2) select member_cd,* from mst_sales_team_member a
le... - 06:16 PM Production Ticket(ST) #11944 (Support In Progress): Goldcrest- Hi, can help to add user code BRY to route planning?
- 06:16 PM Production Ticket(ST) #11944 (Ticket Resolved): Goldcrest- Hi, can help to add user code BRY to route planning?
- !WhatsApp%20Image%202024-06-06%20at%2016.29.43_f0b8ca56.jpg!
- 02:55 PM Production Ticket(ST) #11940 (Ticket Resolved): Hi pls check, why stock 250ml Boboi boy lychee negative?
- !2.jpg!
!1.jpg!
05/06/2024
04/06/2024
- 06:32 PM Production Ticket(ST) #11882 (Pending Client Verification): GOLDCREST - Hi pls check, double inv no in mobile
- select * from member where member_cd = 'wwx'
select * from txn_invoice_history_header where invoice_no like '%INWW... - 05:30 PM Production Ticket(ST) #11902 (Pending Client Verification): GOLDCREST - K/332 not in this route, I want to unstick, can't do it
- 04:35 PM Production Ticket(ST) #11901: GOLDCREST - MCJ 30/05/24 closing stocks different for 31/05/25 opening
- https://app.clickup.com/t/86epgtvzr
- 04:32 PM Production Ticket(ST) #11901 (Escalated to Level 3): GOLDCREST - MCJ 30/05/24 closing stocks different for 31/05/25 opening
- 04:31 PM Production Ticket(ST) #11901 (Support In Progress): GOLDCREST - MCJ 30/05/24 closing stocks different for 31/05/25 opening
- select * from member where member_cd= 'mcj'
select a.eod_id,a.eod_date,b.eod_date,a.product_id,pro.item_name,a.stock... - 02:47 PM Production Ticket(ST) #11901: GOLDCREST - MCJ 30/05/24 closing stocks different for 31/05/25 opening
- select * from member where member_cd= 'mcj'
select a.eod_id,a.eod_date,b.eod_date,a.product_id,pro.item_name,a.stock... - 10:41 AM Production Ticket(ST) #11876 (Ticket Resolved): Goldcrest- Hi pls check still got this happen...
02/06/2024
- 03:00 AM Production Ticket(ST) #11882 (Support In Progress): GOLDCREST - Hi pls check, double inv no in mobile
- !Screenshot%202024-06-03%20030107.png!
- In mobile db, INWWX001398-240530 got double. INWWX001399 skipped.
- Got ...
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