Activity

From 11/05/2024 to 09/06/2024

09/06/2024

02:09 PM Production Ticket(ST) #11817 (Ticket Resolved): Hi pls help me to delete this 2 item, I think Daphne use for testing trial transaction: Muhammad Arif
02:07 PM Production Ticket(ST) #11801 (Ticket Resolved): GOLDCREST - salesman activity report 23/5 why didn't come out anything?: Muhammad Arif

08/06/2024

12:29 PM Production Ticket(ST) #11956 (Support In Progress): GOLDCREST - collection 301U/012 didn't reflect to autocount: select * from txn_mobile_collection_header where col_no = 'CCJNL001853-240606'
select * from txn_mobile_collection... Rashdan Hussin
11:20 AM Production Ticket(ST) #11954 (Support In Progress): GOLDCREST - mobile didn't show this inwwx000798-230412: select * from txn_invoice_history_header where invoice_no = 'inwwx000798-240412'
select * from txn_invoice_history_h... Rashdan Hussin

02/06/2024

03:00 AM Production Ticket(ST) #11882 (Support In Progress): GOLDCREST - Hi pls check, double inv no in mobile: !Screenshot%202024-06-03%20030107.png!
- In mobile db, INWWX001398-240530 got double. INWWX001399 skipped.
- Got ... Rashdan Hussin

01/06/2024

09:30 PM Production Ticket(ST) #11902 (Support In Progress): GOLDCREST - K/332 not in this route, I want to unstick, can't do it: Rashdan Hussin
09:30 PM Production Ticket(ST) #11902 (Ticket Resolved): GOLDCREST - K/332 not in this route, I want to unstick, can't do it: Hi pls check, K/332 not in this route, I want to unstick, can't do it
!353c1b39-dd4a-453f-a17a-d4783e88be77.jpg!
... Rashdan Hussin
09:25 PM Production Ticket(ST) #11901 (Ticket Resolved): GOLDCREST - MCJ 30/05/24 closing stocks different for 31/05/25 opening: Hi pls check, why the MCJ 30/05/24 closing stocks different for 31/05/25 opening?
!3312434f-9569-43f6-a426-be33c9e... Rashdan Hussin

31/05/2024

06:08 PM Production Ticket(ST) #11882: GOLDCREST - Hi pls check, double inv no in mobile: select * from txn_invoice_history_header where invoice_no= 'inwwx001398-240530'
select a.at_date,* from txn_invoice_... Muhammed Azhar Mohamed Maideen
04:17 PM Production Ticket(ST) #11876 (Pending Client Verification): Goldcrest- Hi pls check still got this happen...: Muhammed Azhar Mohamed Maideen
02:12 PM Production Ticket(ST) #11876: Goldcrest- Hi pls check still got this happen...: https://app.clickup.com/t/86epfxfe9 Muhammed Azhar Mohamed Maideen
11:07 AM Production Ticket(ST) #11876 (Escalated to Level 3): Goldcrest- Hi pls check still got this happen...: Muhammed Azhar Mohamed Maideen
11:06 AM Production Ticket(ST) #11876 (Support In Progress): Goldcrest- Hi pls check still got this happen...: Muhammed Azhar Mohamed Maideen
03:49 PM Production Ticket(ST) #11616 (Ticket Resolved): Hi, pls check. Outstanding balance didn't show at mobile: Muhammed Azhar Mohamed Maideen
03:48 PM Production Ticket(ST) #11616 (Pending Client Verification): Hi, pls check. Outstanding balance didn't show at mobile: Muhammed Azhar Mohamed Maideen

30/05/2024

06:28 PM Production Ticket(ST) #11882 (Ticket Resolved): GOLDCREST - Hi pls check, double inv no in mobile: !WhatsApp%20Image%202024-05-30%20at%2017.14.55_51f35e99.jpg!
!WhatsApp%20Image%202024-05-30%20at%2017.14.47_07dd0cfe... Muhammed Azhar Mohamed Maideen
01:56 PM Production Ticket(ST) #11876: Goldcrest- Hi pls check still got this happen...: when the integrate from autocount to datanory app it will check the customer's details has been changed or not (in ... Muhammed Azhar Mohamed Maideen
01:51 PM Production Ticket(ST) #11876 (Ticket Resolved): Goldcrest- Hi pls check still got this happen...: !IMG-20240530-WA0005.jpg!
!IMG-20240530-WA0006.jpg!
!IMG-20240530-WA0007.jpg!
!IMG-20240530-WA0004.jpg!
Muhammed Azhar Mohamed Maideen

29/05/2024

02:05 PM Production Ticket(ST) #11627 (Ticket Resolved): GOLDCREST - CCWWQ000438, CCWWQ000439 and CCWWQ000440 didn't reflect to autocount: Muhammed Azhar Mohamed Maideen
11:54 AM Production Ticket(ST) #11627 (Pending Client Verification): GOLDCREST - CCWWQ000438, CCWWQ000439 and CCWWQ000440 didn't reflect to autocount: Muhammed Azhar Mohamed Maideen
12:37 PM Production Ticket(ST) #11723 (Ticket Resolved): Goldcrest- Hi pls check, when the salesman checked the invoice history details, he found that the bill amount did not match the bill quantity.: Customer already verified this . It has been already foxed as yesterday already conducted . Muhammed Azhar Mohamed Maideen
12:26 PM Production Ticket(ST) #11723 (Monitoring): Goldcrest- Hi pls check, when the salesman checked the invoice history details, he found that the bill amount did not match the bill quantity.: Muhammed Azhar Mohamed Maideen
10:33 AM Production Ticket(ST) #11851 (Ticket Resolved): Goldcrest- hi there, as we create a new user which is BRY, can help us add this new user as PIC as per this customer list? thanks: Rashdan Hussin
10:26 AM Production Ticket(ST) #11851 (Pending Client Verification): Goldcrest- hi there, as we create a new user which is BRY, can help us add this new user as PIC as per this customer list? thanks: --create table #tempcustomeruser (
-- customer_code varchar(50),
-- user_code varchar(50)
--)
select * from mem... Rashdan Hussin
10:15 AM Production Ticket(ST) #11851 (Support In Progress): Goldcrest- hi there, as we create a new user which is BRY, can help us add this new user as PIC as per this customer list? thanks: Rashdan Hussin
09:59 AM Production Ticket(ST) #11585 (Ticket Resolved): hi, we want set up route plan jnl for user jnm, in customer side ady set PIC，but when we import it shown error: Muhammad Arif

28/05/2024

04:24 PM Production Ticket(ST) #11723: Goldcrest- Hi pls check, when the salesman checked the invoice history details, he found that the bill amount did not match the bill quantity.: !WhatsApp%20Image%202024-05-28%20at%2016.24.41_f8cd4e7b.jpg!
As I test from my side it is able show all the SKU... Muhammed Azhar Mohamed Maideen
02:37 PM Production Ticket(ST) #11851 (Ticket Resolved): Goldcrest- hi there, as we create a new user which is BRY, can help us add this new user as PIC as per this customer list? thanks: Muhammed Azhar Mohamed Maideen
09:55 AM Production Ticket(ST) #11827 (Ticket Resolved): Goldcrest-Hi, 24/5/24 sales invoice report not able to generate: Muhammed Azhar Mohamed Maideen

27/05/2024

06:36 PM Production Ticket(ST) #11731 (Ticket Resolved): Hi pls check, CCMCJ000285-240515 didn't reflect to autocount: Rashdan Hussin
06:35 PM Production Ticket(ST) #11731 (Pending Client Verification): Hi pls check, CCMCJ000285-240515 didn't reflect to autocount: Rashdan Hussin
03:08 PM Production Ticket(ST) #11731: Hi pls check, CCMCJ000285-240515 didn't reflect to autocount: Invoice has been paid, still show outstanding:
- http://124.217.245.100:90/redmine/issues/11741
- http://124.217.24... Rashdan Hussin
06:05 PM Production Ticket(ST) #11827 (Pending Client Verification): Goldcrest-Hi, 24/5/24 sales invoice report not able to generate: !WhatsApp%20Image%202024-05-27%20at%2018.06.40_a04872c9.jpg!
Muhammed Azhar Mohamed Maideen
06:03 PM Production Ticket(ST) #11827 (Support In Progress): Goldcrest-Hi, 24/5/24 sales invoice report not able to generate: Muhammed Azhar Mohamed Maideen
02:48 PM Production Ticket(ST) #11827: Goldcrest-Hi, 24/5/24 sales invoice report not able to generate: SELECT *
FROM txn_invoice_history_header
WHERE org_id = 'goldcrest'
AND created_date BETWEEN '2024-05-24 00:00:... Muhammed Azhar Mohamed Maideen
02:04 PM Production Ticket(ST) #11827: Goldcrest-Hi, 24/5/24 sales invoice report not able to generate: exec sp_rpt_sales_invoice_summary_report @start_date='2024-05-24 00:00:00',
@end_date='2024-05-24 00:00:00',@branch=... Muhammed Azhar Mohamed Maideen
01:47 PM Production Ticket(ST) #11827 (Ticket Resolved): Goldcrest-Hi, 24/5/24 sales invoice report not able to generate: !WhatsApp%20Image%202024-05-27%20at%2013.46.38_0953a3ea.jpg!
Muhammed Azhar Mohamed Maideen
03:36 PM Production Ticket(ST) #11788 (Ticket Resolved): GOLDCREST - SO didn't upload to sales order approval: Rashdan Hussin
02:50 PM Production Ticket(ST) #11723: Goldcrest- Hi pls check, when the salesman checked the invoice history details, he found that the bill amount did not match the bill quantity.: - Clickup status Deployed.
- But when testing, there is invoice that have issue to show foc item. Rashdan Hussin

26/05/2024

11:04 PM Production Ticket(ST) #11763 (Ticket Resolved): GOLDCREST - didn't reflect to datonory SA report: Rashdan Hussin
11:04 PM Production Ticket(ST) #11774 (Ticket Resolved): GOLDCREST - Collection didn't reflect to autocount and datanory: Rashdan Hussin
11:01 PM Production Ticket(ST) #11797 (Ticket Resolved): GOLDCREST - why for branch V all end date change to 23/5/24: Rashdan Hussin
10:58 PM Production Ticket(ST) #11811 (Ticket Resolved): GOLDCREST - why the mobile showing this invoice: Rashdan Hussin

25/05/2024

03:22 PM Production Ticket(ST) #11781 (Escalated to Level 3): Goldcrest- hi, this 2 acc still got showing at salesman mobile: Muhammad Arif
09:40 AM Production Ticket(ST) #11781: Goldcrest- hi, this 2 acc still got showing at salesman mobile: - end shift.
- handover to arif.
- not yet further checking. Rashdan Hussin
03:06 PM Production Ticket(ST) #11801 (Pending Client Verification): GOLDCREST - salesman activity report 23/5 why didn't come out anything?: Muhammad Arif
09:37 AM Production Ticket(ST) #11801: GOLDCREST - salesman activity report 23/5 why didn't come out anything?: - end shift.
- handover to arif.
- this ticket already done. just need to inform user. Rashdan Hussin
03:02 PM Production Ticket(ST) #11788 (Pending Client Verification): GOLDCREST - SO didn't upload to sales order approval: select * from member where member_id='2750df1e9be7480da51f72dab18f8cd4'
select * from txn_sales_order_header whe... Muhammad Arif
02:42 PM Production Ticket(ST) #11788 (Support In Progress): GOLDCREST - SO didn't upload to sales order approval: Muhammad Arif
09:32 AM Production Ticket(ST) #11788: GOLDCREST - SO didn't upload to sales order approval: select * from approval_flow where org_id = 'goldcrest'
select * from member where member_cd = 'evo'
select * fr... Rashdan Hussin
10:57 AM Production Ticket(ST) #11817 (Pending Client Verification): Hi pls help me to delete this 2 item, I think Daphne use for testing trial transaction: Muhammad Arif
10:55 AM Production Ticket(ST) #11817 (Support In Progress): Hi pls help me to delete this 2 item, I think Daphne use for testing trial transaction: Muhammad Arif
10:55 AM Production Ticket(ST) #11817 (Ticket Resolved): Hi pls help me to delete this 2 item, I think Daphne use for testing trial transaction: !0db7737f-0185-49b0-a2d7-e307215ced06.jpg!
Muhammad Arif

24/05/2024

02:06 AM Production Ticket(ST) #11801 (Support In Progress): GOLDCREST - salesman activity report 23/5 why didn't come out anything?: select b.branch_code, * from mst_area a
inner join mst_branch b on b.branch_id = a.branch_id
where a.org_id = 'gold... Rashdan Hussin
06:28 PM Production Ticket(ST) #11801: GOLDCREST - salesman activity report 23/5 why didn't come out anything?: !6f2256fa-d680-4ca7-a90d-66f99149a8bd.jpg!
Hi, can help to set branch code also? Rashdan Hussin
11:09 AM Production Ticket(ST) #11801 (Ticket Resolved): GOLDCREST - salesman activity report 23/5 why didn't come out anything?: can help to check salesman activity report 23/5 why didn't come out anything?
but autocount got invoice and collecti... Rashdan Hussin
07:55 PM Production Ticket(ST) #11811 (Pending Client Verification): GOLDCREST - why the mobile showing this invoice: select * from member where member_id = 'dc954dfdc1db4e2aaf9d2759a1522725'
select * from txn_invoice_history_header... Rashdan Hussin
07:49 PM Production Ticket(ST) #11811 (Support In Progress): GOLDCREST - why the mobile showing this invoice: Rashdan Hussin
12:37 PM Production Ticket(ST) #11811 (Ticket Resolved): GOLDCREST - why the mobile showing this invoice: Hi pls check for this, WWX started use mobile in Feb 2024, why the mobile showing this invoice
!5eae0ee2-0a03-4003... Rashdan Hussin
04:14 PM Production Ticket(ST) #11797 (Pending Client Verification): GOLDCREST - why for branch V all end date change to 23/5/24: --select * into DMS_Ecosystem_Backup_Table.dbo._customer_to_user_relation_20240524
--from DMS_EcoSystem.dbo.customer... Rashdan Hussin
04:10 PM Production Ticket(ST) #11797 (Support In Progress): GOLDCREST - why for branch V all end date change to 23/5/24: Rashdan Hussin
10:14 AM Production Ticket(ST) #11797 (Ticket Resolved): GOLDCREST - why for branch V all end date change to 23/5/24: may i check why for branch V all end date change to 23/5/24 ? as previouly all set to year 2099
sorry, is all custom... Rashdan Hussin
11:37 AM Production Ticket(ST) #11774 (Pending Client Verification): GOLDCREST - Collection didn't reflect to autocount and datanory: Previously, invoice INMCJ000006-240318 already do collection CCMCJ000004-240318 but cancelled. But the invoice balanc... Rashdan Hussin
11:00 AM Production Ticket(ST) #11763 (Pending Client Verification): GOLDCREST - didn't reflect to datonory SA report: Rashdan Hussin
10:30 AM Production Ticket(ST) #11784 (Ticket Resolved): Goldcrest-- Hi, can help to check why this SO didn't upload to sales order approval?: Rashdan Hussin
10:29 AM Production Ticket(ST) #11784 (Support In Progress): Goldcrest-- Hi, can help to check why this SO didn't upload to sales order approval?: Rashdan Hussin

23/05/2024

07:18 PM Production Ticket(ST) #11788 (Ticket Resolved): GOLDCREST - SO didn't upload to sales order approval: Hi, can help to check why this SO didn't upload to sales order approval?
salesman ady upload database u can check it Rashdan Hussin
06:32 PM Production Ticket(ST) #11763 (Escalated to Level 3): GOLDCREST - didn't reflect to datonory SA report: Hi pls check, didn't reflect to datonory SA report INWWX001257-240520
CCWWX001287-240520
Hi pls check, Invoice and ... Rashdan Hussin
01:57 PM Production Ticket(ST) #11763 (Pending Client Verification): GOLDCREST - didn't reflect to datonory SA report: Rashdan Hussin
11:31 AM Production Ticket(ST) #11763: GOLDCREST - didn't reflect to datonory SA report: select * from mst_area where org_id = 'goldcrest' and branch_id = 'a263d06e9a504ebe9f52a430f298b1ad'
select * from m... Rashdan Hussin
10:05 AM Production Ticket(ST) #11763: GOLDCREST - didn't reflect to datonory SA report: !c7cddc4c-0ce9-4681-ad8a-f9c9b39cd331.jpg!
Rashdan Hussin
06:06 PM Production Ticket(ST) #11774: GOLDCREST - Collection didn't reflect to autocount and datanory: --Checking
select * from txn_mobile_collection_header where col_no = 'CCMCJ000359-240521'
select * from txn_mobile_... Rashdan Hussin
04:58 PM Production Ticket(ST) #11784 (Ticket Resolved): Goldcrest-- Hi, can help to check why this SO didn't upload to sales order approval?: salesman ady upload database u can check it Muhammed Azhar Mohamed Maideen
01:51 PM Production Ticket(ST) #11764 (Ticket Resolved): GOLDCREST - Salesman inform me, he can't check out: Rashdan Hussin
11:43 AM Production Ticket(ST) #11781 (Support In Progress): Goldcrest- hi, this 2 acc still got showing at salesman mobile: select * from txn_credit_note_history_header_at where credit_note_no= 'CNMCJ000002-240322' order by at_date desc
sel... Muhammed Azhar Mohamed Maideen
11:30 AM Production Ticket(ST) #11781 (Ticket Resolved): Goldcrest- hi, this 2 acc still got showing at salesman mobile: !WhatsApp%20Image%202024-05-23%20at%2010.13.48_e1303e15.jpg!
!WhatsApp%20Image%202024-05-23%20at%2010.13.48_f3807f36... Muhammed Azhar Mohamed Maideen
10:00 AM Production Ticket(ST) #11627: GOLDCREST - CCWWQ000438, CCWWQ000439 and CCWWQ000440 didn't reflect to autocount: As I checked with shu ern the next release will be 30/5/2024 Muhammed Azhar Mohamed Maideen

22/05/2024

07:44 AM Production Ticket(ST) #11731: Hi pls check, CCMCJ000285-240515 didn't reflect to autocount: follow up Muhammad Arif
07:40 AM Production Ticket(ST) #11763: GOLDCREST - didn't reflect to datonory SA report: issue SA report:
1. branch tcw - should be under user tcw , but user WWX perform the txn, hence not match member id
... Muhammad Arif
07:35 AM Production Ticket(ST) #11763 (Support In Progress): GOLDCREST - didn't reflect to datonory SA report: Muhammad Arif
06:39 PM Production Ticket(ST) #11774: GOLDCREST - Collection didn't reflect to autocount and datanory: Select ci.collection_invoices_id, Max(ci.collection_id), ci.invoice_id, '', Max(ihh.invoice_balance), Max(isnull(ci.p... Rashdan Hussin
06:38 PM Production Ticket(ST) #11774 (Support In Progress): GOLDCREST - Collection didn't reflect to autocount and datanory: select * from member where member_cd = 'mcj'
select * from txn_mobile_collection_header where col_no like '%CCMCJ0... Rashdan Hussin
03:58 PM Production Ticket(ST) #11774 (Ticket Resolved): GOLDCREST - Collection didn't reflect to autocount and datanory: Hi pls check, Collection didn't reflect to autocount and datanory
CCMCJ000359-240521
CCMCJ000360-240521
!8cd8d1... Rashdan Hussin

21/05/2024

09:46 PM Production Ticket(ST) #11748 (Ticket Resolved): GOLDCREST - why already settled the payment, still showing in mobile?: Same issue as http://124.217.245.100:90/redmine/issues/11731 Rashdan Hussin
09:44 PM Production Ticket(ST) #11741 (Ticket Resolved): GOLDCREST - why already settled the payment, still showing in mobile?: Same issue as http://124.217.245.100:90/redmine/issues/11731 Rashdan Hussin
09:42 PM Production Ticket(ST) #11750 (Ticket Resolved): GOLDCREST - So how to solve it? For this customer 302K/346 no more outstanding: Rashdan Hussin
04:15 PM Production Ticket(ST) #11764 (Pending Client Verification): GOLDCREST - Salesman inform me, he can't check out: Rashdan Hussin
04:12 PM Production Ticket(ST) #11764 (Support In Progress): GOLDCREST - Salesman inform me, he can't check out: Rashdan Hussin
10:48 AM Production Ticket(ST) #11764 (Ticket Resolved): GOLDCREST - Salesman inform me, he can't check out: Salesman inform me, he can't check out, then he do like this only can check out
!73588c13-94e2-468f-8a3b-be62588b3... Rashdan Hussin
10:45 AM Production Ticket(ST) #11763 (Ticket Resolved): GOLDCREST - didn't reflect to datonory SA report: Hi pls check, didn't reflect to datonory SA report INWWX001257-240520
CCWWX001287-240520 Rashdan Hussin
10:39 AM Production Ticket(ST) #11736 (Ticket Resolved): Goldcrest- Hi pls check, why didnt rounding up, unit price RM53.00: Muhammad Arif
10:37 AM Production Ticket(ST) #11731: Hi pls check, CCMCJ000285-240515 didn't reflect to autocount: https://app.clickup.com/t/86epd0u9h Muhammad Arif
10:25 AM Production Ticket(ST) #11731 (Escalated to Level 3): Hi pls check, CCMCJ000285-240515 didn't reflect to autocount: Muhammad Arif

20/05/2024

06:05 PM Production Ticket(ST) #11627: GOLDCREST - CCWWQ000438, CCWWQ000439 and CCWWQ000440 didn't reflect to autocount: Clickup status: Current Sprint Rashdan Hussin
05:26 PM Production Ticket(ST) #11750 (Support In Progress): GOLDCREST - So how to solve it? For this customer 302K/346 no more outstanding: Rashdan Hussin
10:15 AM Production Ticket(ST) #11750 (Ticket Resolved): GOLDCREST - So how to solve it? For this customer 302K/346 no more outstanding: Hi pls check, I296886 already paid 27/04/24 (bcoz this inv showing in mobile, salesman issue collection and wrongly ... Rashdan Hussin
05:16 PM Production Ticket(ST) #11740 (Ticket Resolved): GOLDCREST - pls check this issue: Rashdan Hussin
10:55 AM Production Ticket(ST) #11748 (Pending Client Verification): GOLDCREST - why already settled the payment, still showing in mobile?: select * from customer where customer_code = '302M/170'
select * from member where member_id = '3285f21092ff4c4aa4b8... Rashdan Hussin
10:49 AM Production Ticket(ST) #11748 (Support In Progress): GOLDCREST - why already settled the payment, still showing in mobile?: Rashdan Hussin
10:04 AM Production Ticket(ST) #11748 (Ticket Resolved): GOLDCREST - why already settled the payment, still showing in mobile?: Hi pls check, why already settled the payment, still showing in mobile?
Customer code: 302M/170
!457e1bba-38f9-... Rashdan Hussin

18/05/2024

03:19 PM Production Ticket(ST) #11736 (Pending Client Feedback): Goldcrest- Hi pls check, why didnt rounding up, unit price RM53.00: Hi
Pls understand our office operating hours
Monday-Friday-8.30am to 5.30pm
Saturday-8.30am to 12.30pm
... Muhammad Arif
10:53 AM Production Ticket(ST) #11736 (Support In Progress): Goldcrest- Hi pls check, why didnt rounding up, unit price RM53.00: in progress verify logic with tech team.
as first, i noticed that we integrate the mentioned invoice with PCS price,... Muhammad Arif
03:12 PM Production Ticket(ST) #11731: Hi pls check, CCMCJ000285-240515 didn't reflect to autocount: need further discussion with Goldcrest admin as got 2 collection for this invoice, 1 is backend collection (Autocount... Muhammad Arif

17/05/2024

06:55 PM Production Ticket(ST) #11740 (Pending Client Verification): GOLDCREST - pls check this issue: select * from customer where customer_code = '302k/346'
select * from member where member_id = '2c9e40b5f5904775b711... Rashdan Hussin
06:52 PM Production Ticket(ST) #11740 (Support In Progress): GOLDCREST - pls check this issue: Rashdan Hussin
02:46 PM Production Ticket(ST) #11740 (Ticket Resolved): GOLDCREST - pls check this issue: !6d1b2b10-8c72-4698-acbc-756394c497b0.jpg!
!ccb8ee38-f42d-4b75-96db-dbae4f2a5def.jpg!
!175551d6-8463-4470-ab3b-1b43... Rashdan Hussin
06:52 PM Production Ticket(ST) #11741 (Pending Client Verification): GOLDCREST - why already settled the payment, still showing in mobile?: select * from customer where customer_code = '305p/009'
select * from member where member_id = '0d5eda133f2946f1aef0... Rashdan Hussin
06:42 PM Production Ticket(ST) #11741 (Support In Progress): GOLDCREST - why already settled the payment, still showing in mobile?: Rashdan Hussin
02:48 PM Production Ticket(ST) #11741 (Ticket Resolved): GOLDCREST - why already settled the payment, still showing in mobile?: Hi pls check, why already settled the payment, still showing in mobile?
!8cd1a2d3-a946-420b-ba42-9e09616545f4.jpg!... Rashdan Hussin
06:13 PM Production Ticket(ST) #11731: Hi pls check, CCMCJ000285-240515 didn't reflect to autocount: select * from txn_mobile_collection_invoice where col_id= '04d4dd14-409b-4f60-b391-83bd568a4545'
select * from ... Muhammed Azhar Mohamed Maideen
05:15 PM Production Ticket(ST) #11736: Goldcrest- Hi pls check, why didnt rounding up, unit price RM53.00: SELECT
sod.base_uom_list_price,
pp.selling_price,
pt.item_name,
pt.item_code,
pp.sellin... Muhammed Azhar Mohamed Maideen
12:24 PM Production Ticket(ST) #11736 (Ticket Resolved): Goldcrest- Hi pls check, why didnt rounding up, unit price RM53.00: !WhatsApp%20Image%202024-05-17%20at%2010.50.46_ab7b57a1.jpg!
Muhammed Azhar Mohamed Maideen
12:03 PM Production Ticket(ST) #11723 (Escalated to Level 3): Goldcrest- Hi pls check, when the salesman checked the invoice history details, he found that the bill amount did not match the bill quantity.: https://app.clickup.com/t/86epc9933 Muhammed Azhar Mohamed Maideen
11:32 AM Production Ticket(ST) #11723: Goldcrest- Hi pls check, when the salesman checked the invoice history details, he found that the bill amount did not match the bill quantity.: select * from txn_invoice_history_header where invoice_no= 'INWWQ000613-240515'
select * from txn_invoice_history_de... Muhammed Azhar Mohamed Maideen
11:16 AM Production Ticket(ST) #11723: Goldcrest- Hi pls check, when the salesman checked the invoice history details, he found that the bill amount did not match the bill quantity.: select * from txn_invoice_history_header where invoice_no= 'INWWQ000311-240417'
select * from txn_invoice_history_de... Muhammed Azhar Mohamed Maideen

16/05/2024

02:45 PM Production Ticket(ST) #11723 (Pending Client Feedback): Goldcrest- Hi pls check, when the salesman checked the invoice history details, he found that the bill amount did not match the bill quantity.: Hi @~Suzanne , kindly help to request user WWQ to upload database for further checking. Muhammad Arif
02:44 PM Production Ticket(ST) #11723 (Support In Progress): Goldcrest- Hi pls check, when the salesman checked the invoice history details, he found that the bill amount did not match the bill quantity.: Muhammad Arif
01:14 PM Production Ticket(ST) #11723: Goldcrest- Hi pls check, when the salesman checked the invoice history details, he found that the bill amount did not match the bill quantity.: Based on my finding, I suspect there is reciept issue ( it did not show complete SKUs in the list)
SELECT ptem.item_... Muhammed Azhar Mohamed Maideen
02:44 PM Production Ticket(ST) #11731 (Pending Client Feedback): Hi pls check, CCMCJ000285-240515 didn't reflect to autocount: hi @~Suzanne , can we remote to your anydesk? Muhammad Arif
12:10 PM Production Ticket(ST) #11731 (Support In Progress): Hi pls check, CCMCJ000285-240515 didn't reflect to autocount: Hi @~Suzanne , noted on the escalation. We will check on it and revert back in soonest possible.
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!1.jpg!
Muhammad Arif
12:09 PM Production Ticket(ST) #11731 (Ticket Resolved): Hi pls check, CCMCJ000285-240515 didn't reflect to autocount: Muhammad Arif
09:59 AM Production Ticket(ST) #11720 (Ticket Resolved): Goldcrest- hi, INJNL001833-240514 didn't shown in salesman activity report: Muhammad Arif
09:58 AM Production Ticket(ST) #11720 (Pending Client Verification): Goldcrest- hi, INJNL001833-240514 didn't shown in salesman activity report: Hi @~Goldcrest Hotline , the mentioned invoice and collection already appear in the salesman activity report. the roo... Muhammad Arif

15/05/2024

05:34 PM Production Ticket(ST) #11720 (Pending Client Feedback): Goldcrest- hi, INJNL001833-240514 didn't shown in salesman activity report: Hi,
"hi, INJNL001833-240514 didn't shown in salesman activity report"
check with you, this customer should be under... Muhammad Arif
03:55 PM Production Ticket(ST) #11720 (Escalate to 2nd Level Support): Goldcrest- hi, INJNL001833-240514 didn't shown in salesman activity report: Muhammed Azhar Mohamed Maideen
11:30 AM Production Ticket(ST) #11720 (Support In Progress): Goldcrest- hi, INJNL001833-240514 didn't shown in salesman activity report: select * from txn_mobile_collection_header where col_id like 'd264571c-4cff-478d-844d-0d5633733ab7'
select * from ... Muhammed Azhar Mohamed Maideen
11:28 AM Production Ticket(ST) #11720 (Ticket Resolved): Goldcrest- hi, INJNL001833-240514 didn't shown in salesman activity report: Muhammed Azhar Mohamed Maideen
02:18 PM Production Ticket(ST) #11723 (Ticket Resolved): Goldcrest- Hi pls check, when the salesman checked the invoice history details, he found that the bill amount did not match the bill quantity.: !WhatsApp%20Image%202024-05-15%20at%2013.36.52_f0ab5e80.jpg!
!WhatsApp%20Image%202024-05-15%20at%2013.37.23_78ea9128... Muhammed Azhar Mohamed Maideen
11:36 AM Production Ticket(ST) #11702 (Ticket Resolved): goldcrest- Hi pls check, direction missing: Muhammed Azhar Mohamed Maideen

14/05/2024

05:51 PM Production Ticket(ST) #11698 (Ticket Resolved): Hi pls check, invoice and collection number missing INWWX001117-240510 CCWWX001142-240510: Muhammed Azhar Mohamed Maideen
05:46 PM Production Ticket(ST) #11698 (Pending Client Verification): Hi pls check, invoice and collection number missing INWWX001117-240510 CCWWX001142-240510: Muhammed Azhar Mohamed Maideen
04:09 PM Production Ticket(ST) #11698: Hi pls check, invoice and collection number missing INWWX001117-240510 CCWWX001142-240510: select * into DMS_EcoSystem_backup_table.dbo.txn_mobile_collection_header_14052024
from DMS_EcoSystem.dbo.txn_... Muhammed Azhar Mohamed Maideen
12:09 PM Production Ticket(ST) #11702 (Support In Progress): goldcrest- Hi pls check, direction missing: Muhammed Azhar Mohamed Maideen
09:18 AM Production Ticket(ST) #11702 (Ticket Resolved): goldcrest- Hi pls check, direction missing: !WhatsApp%20Image%202024-05-13%20at%2017.08.41_4e300fb7.jpg!
!WhatsApp%20Image%202024-05-13%20at%2017.08.41_430bb8bb... Muhammed Azhar Mohamed Maideen
12:07 PM Production Ticket(ST) #11627: GOLDCREST - CCWWQ000438, CCWWQ000439 and CCWWQ000440 didn't reflect to autocount: As I checked with shu ern this is already fixed and waiting for jann advise on production release. Muhammed Azhar Mohamed Maideen
11:37 AM Production Ticket(ST) #11676 (Ticket Resolved): Goldcrest- Hi pls check, this 2 collection number missing CCWWQ000575-240508, CCWWX001113-240508: Muhammed Azhar Mohamed Maideen

13/05/2024

05:36 PM Production Ticket(ST) #11698: Hi pls check, invoice and collection number missing INWWX001117-240510 CCWWX001142-240510: 1. Hi pls check, invoice and collection number missing INWWX001117-240510 CCWWX001142-240510
findings:
Collectio... Muhammad Arif
05:34 PM Production Ticket(ST) #11698 (Support In Progress): Hi pls check, invoice and collection number missing INWWX001117-240510 CCWWX001142-240510: Muhammad Arif
03:28 PM Production Ticket(ST) #11698 (Ticket Resolved): Hi pls check, invoice and collection number missing INWWX001117-240510 CCWWX001142-240510: !2.jpg!
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!3.jpg!
!1.jpg!
Hi pls check, invoice and collection number missing INWWX001117-240510 CCWWX00... Muhammad Arif
03:27 PM Production Ticket(ST) #11539 (Ticket Resolved): GOLDCREST - Hi pls check, WWQ 19/04/24 stock bal.: Rashdan Hussin
11:35 AM Production Ticket(ST) #11539 (Pending Client Verification): GOLDCREST - Hi pls check, WWQ 19/04/24 stock bal.: This is due to the cancelled foc items did not update the actual inventory. Same issue happened to WWX and WWQ.
W... Rashdan Hussin
02:30 PM Production Ticket(ST) #11604 (Ticket Resolved): can help to delete credit note for this 3 acc?: Muhammad Arif
02:28 PM Production Ticket(ST) #11695 (Ticket Resolved): RE: Goldcrest Active User Start period: Muhammad Arif
10:54 AM Production Ticket(ST) #11695 (Pending Client Verification): RE: Goldcrest Active User Start period: Muhammad Arif
10:54 AM Production Ticket(ST) #11695 (Support In Progress): RE: Goldcrest Active User Start period: Muhammad Arif
10:49 AM Production Ticket(ST) #11695 (Ticket Resolved): RE: Goldcrest Active User Start period: Dear Arif,
Following up on our previous discussion, could you please help by checking all the active users for Gol... Muhammad Arif
10:49 AM Production Ticket(ST) #11688 (Ticket Resolved): GOLDCREST - inv & collection didn't reflect to autocount: Rashdan Hussin
10:21 AM Production Ticket(ST) #11615 (Ticket Resolved): hi, just now check still got cn in this 3acc: Rashdan Hussin
09:38 AM Production Ticket(ST) #11596 (Ticket Resolved): can help to check it is jump sequence no.?: Muhammad Arif

11/05/2024

01:12 PM Production Ticket(ST) #11688: GOLDCREST - inv & collection didn't reflect to autocount: select * from member where member_cd = 'jnl'
select * from txn_mobile_collection_header where created_by = 'afa916... Rashdan Hussin
01:12 PM Production Ticket(ST) #11688 (Pending Client Feedback): GOLDCREST - inv & collection didn't reflect to autocount: !6357e790-8f47-415c-876d-7e73a2a76de9.jpg!
!3afb8aa2-9a93-4b58-89f1-b1199aad0a74.jpg!
@~Goldcrest Hotline based o... Rashdan Hussin
01:10 PM Production Ticket(ST) #11688 (Support In Progress): GOLDCREST - inv & collection didn't reflect to autocount: Rashdan Hussin
12:36 PM Production Ticket(ST) #11688 (Ticket Resolved): GOLDCREST - inv & collection didn't reflect to autocount: Morning, inv & collection didn't reflect to autocount
Invoice INJNL001796-240510 - INJNL001800-240510
Collection CC... Rashdan Hussin

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