Activity
From 09/04/2024 to 08/05/2024
08/05/2024
- 07:26 PM Production Ticket(ST) #11627: GOLDCREST - CCWWQ000438, CCWWQ000439 and CCWWQ000440 didn't reflect to autocount
- https://app.clickup.com/t/86epa86v1
https://app.clickup.com/t/86ep9na7q
07/05/2024
- 05:02 PM Production Ticket(ST) #11627 (Escalated to Level 3): GOLDCREST - CCWWQ000438, CCWWQ000439 and CCWWQ000440 didn't reflect to autocount
- 01:56 PM Production Ticket(ST) #11627: GOLDCREST - CCWWQ000438, CCWWQ000439 and CCWWQ000440 didn't reflect to autocount
- SELECT * FROM txn_mobile_collection_header WHERE COL_NO LIKE 'CCWWQ000438-240424'
select * from txn_mobile_collectio... - 10:08 AM Production Ticket(ST) #11627 (Pending Client Verification): GOLDCREST - CCWWQ000438, CCWWQ000439 and CCWWQ000440 didn't reflect to autocount
- update txn_mobile_collection_detail set col_id = '4ab35302-fa52-4a2c-a10a-434b4b8a343a' where col_dtl_id = '5e1e015f-...
- 12:00 PM Production Ticket(ST) #11648 (Ticket Resolved): GOLDCREST - Customer 301M/022 should be no outstanding ady, but mobile keep showing outstanding inv
- !WhatsApp%20Image%202024-05-07%20at%2010.44.46_ba8d8627.jpg!
!WhatsApp%20Image%202024-05-07%20at%2011.47.52_506159a7...
06/05/2024
- 06:09 PM Production Ticket(ST) #11627: GOLDCREST - CCWWQ000438, CCWWQ000439 and CCWWQ000440 didn't reflect to autocount
SELECT * FROM txn_mobile_collection_header WHERE COL_NO LIKE 'CCWWQ000438-240424'
select * from txn_mobile_col...- 05:48 PM Production Ticket(ST) #11627: GOLDCREST - CCWWQ000438, CCWWQ000439 and CCWWQ000440 didn't reflect to autocount
- patching has been done for temporary
has to verify with customer.
have to check tomorrow in the autocount
-- sc... - 02:49 PM Production Ticket(ST) #11627: GOLDCREST - CCWWQ000438, CCWWQ000439 and CCWWQ000440 didn't reflect to autocount
-- three of them are not in the autocount
select * from ARPayment where DocNo like 'CCWWQ000438%'
select * from...- 11:59 AM Production Ticket(ST) #11627: GOLDCREST - CCWWQ000438, CCWWQ000439 and CCWWQ000440 didn't reflect to autocount
- SELECT
b.customer_code,
b.customer_name,
*
FROM
txn_invoice_history_header a
...
05/05/2024
- 10:21 AM Production Ticket(ST) #11627: GOLDCREST - CCWWQ000438, CCWWQ000439 and CCWWQ000440 didn't reflect to autocount
- select * from member where member_cd = 'wwq'
select * from customer where customer_id in ('295E20FA57A14CDBA1572993D...
04/05/2024
- 11:18 AM Production Ticket(ST) #11627 (Support In Progress): GOLDCREST - CCWWQ000438, CCWWQ000439 and CCWWQ000440 didn't reflect to autocount
- 11:18 AM Production Ticket(ST) #11627 (Ticket Resolved): GOLDCREST - CCWWQ000438, CCWWQ000439 and CCWWQ000440 didn't reflect to autocount
- Hi, pls check CCWWQ000438, CCWWQ000439 and CCWWQ000440 didn't reflect to autocount
!20399f3c-de62-4e44-8e50-ec717f88...
03/05/2024
- 02:45 PM Production Ticket(ST) #11616 (Escalated to Level 3): Hi, pls check. Outstanding balance didn't show at mobile
- https://app.clickup.com/t/86ep93z91
Hi @Mcc Jann , CU is created for further checking on the outstanding amount no... - 02:43 PM Production Ticket(ST) #11616 (Support In Progress): Hi, pls check. Outstanding balance didn't show at mobile
- 02:43 PM Production Ticket(ST) #11616 (Ticket Resolved): Hi, pls check. Outstanding balance didn't show at mobile
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Hi, pls check. Outstanding balance didn't show at mobile
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H... - 02:35 PM Production Ticket(ST) #11615 (Pending Client Verification): hi, just now check still got cn in this 3acc
- 02:35 PM Production Ticket(ST) #11615 (Support In Progress): hi, just now check still got cn in this 3acc
- 02:30 PM Production Ticket(ST) #11615 (Ticket Resolved): hi, just now check still got cn in this 3acc
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02/05/2024
- 03:16 PM Production Ticket(ST) #11596 (Pending Client Verification): can help to check it is jump sequence no.?
- 10:34 AM Production Ticket(ST) #11604 (Pending Client Verification): can help to delete credit note for this 3 acc?
select * into dms_ecosystem_backup_Table.dbo.txn_credit_note_history_header_20240502 from txn_credit_note_his...- 10:21 AM Production Ticket(ST) #11604 (Support In Progress): can help to delete credit note for this 3 acc?
- 10:19 AM Production Ticket(ST) #11604 (Ticket Resolved): can help to delete credit note for this 3 acc?
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- 10:07 AM Production Ticket(ST) #11595 (Ticket Resolved): Hi, INMCJ000116-240420 Invoice & collection didn't reflect in Salesman Activity Report
30/04/2024
- 05:41 PM Production Ticket(ST) #11596 (Pending Client Feedback): can help to check it is jump sequence no.?
- 05:41 PM Production Ticket(ST) #11596 (Support In Progress): can help to check it is jump sequence no.?
- 05:06 PM Production Ticket(ST) #11596 (Ticket Resolved): can help to check it is jump sequence no.?
- !v1.jpg!
- 05:04 PM Production Ticket(ST) #11595 (Pending Client Verification): Hi, INMCJ000116-240420 Invoice & collection didn't reflect in Salesman Activity Report
- 04:27 PM Production Ticket(ST) #11595 (Support In Progress): Hi, INMCJ000116-240420 Invoice & collection didn't reflect in Salesman Activity Report
- 04:27 PM Production Ticket(ST) #11595 (Ticket Resolved): Hi, INMCJ000116-240420 Invoice & collection didn't reflect in Salesman Activity Report
- Hi, INMCJ000116-240420 Invoice & collection didn't reflect in Salesman Activity Report
- 11:49 AM Production Ticket(ST) #11585 (Pending Client Verification): hi, we want set up route plan jnl for user jnm, in customer side ady set PIC，but when we import it shown error
- here is the sample, i have modified the file you provided for your reference
you can proceed to import using this file - 11:46 AM Production Ticket(ST) #11585 (Support In Progress): hi, we want set up route plan jnl for user jnm, in customer side ady set PIC，but when we import it shown error
- 11:24 AM Production Ticket(ST) #11585 (Pending Client Feedback): hi, we want set up route plan jnl for user jnm, in customer side ady set PIC，but when we import it shown error
- Hi @~Daphne Lee , can you share with us the file?
- 11:24 AM Production Ticket(ST) #11585 (Support In Progress): hi, we want set up route plan jnl for user jnm, in customer side ady set PIC，but when we import it shown error
- 11:23 AM Production Ticket(ST) #11585 (Ticket Resolved): hi, we want set up route plan jnl for user jnm, in customer side ady set PIC，but when we import it shown error
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but can tick customer JNM at here - 11:29 AM Production Ticket(ST) #11571 (Ticket Resolved): Hi, pls check, WWX started use mobile app in Feb 2024, how come this invoice in mobile app?
- 11:25 AM Production Ticket(ST) #11539: GOLDCREST - Hi pls check, WWQ 19/04/24 stock bal.
- Hi @Mcc Jann, i have discussed with Daphne, she agreed to wait for the new release on next monday
- 11:16 AM Production Ticket(ST) #11548 (Ticket Resolved): GOLDCREST - different customers have the same collection number
- 11:16 AM Production Ticket(ST) #11548 (Pending Client Verification): GOLDCREST - different customers have the same collection number
29/04/2024
- 12:53 PM Production Ticket(ST) #11539: GOLDCREST - Hi pls check, WWQ 19/04/24 stock bal.
- - Handover to Arif
- Go outstation
- Please check update in clickup ticket - 12:36 PM Production Ticket(ST) #11548: GOLDCREST - different customers have the same collection number
- escalate to Arif after SLA breach
Arif change due date to - 10:00 AM Production Ticket(ST) #11441 (Ticket Resolved): GOLDCREST - can help us check this invoice was manually cancel in out autocount, but still showing in mobile?
- 09:59 AM Production Ticket(ST) #11514 (Ticket Resolved): GOLDCREST - unit price rm20, when confirm jump to rm1000
27/04/2024
- 11:15 AM Production Ticket(ST) #11441: GOLDCREST - can help us check this invoice was manually cancel in out autocount, but still showing in mobile?
- - although cancelled status is updated, but the cancelled status is not update in mobile at the moment, as the invoic...
- 10:53 AM Production Ticket(ST) #11441 (Pending Client Verification): GOLDCREST - can help us check this invoice was manually cancel in out autocount, but still showing in mobile?
- Currently mobile does not check the approval status so if its cancelled it will still show. Shu ern planning to chang...
26/04/2024
- 05:34 PM Production Ticket(ST) #11571 (Pending Client Verification): Hi, pls check, WWX started use mobile app in Feb 2024, how come this invoice in mobile app?
select * into dms_ecosystem_backup_Table..txn_invoice_history_header_20240426 from txn_invoice_history_header w...- 05:28 PM Production Ticket(ST) #11571 (Support In Progress): Hi, pls check, WWX started use mobile app in Feb 2024, how come this invoice in mobile app?
- 05:13 PM Production Ticket(ST) #11571 (Ticket Resolved): Hi, pls check, WWX started use mobile app in Feb 2024, how come this invoice in mobile app?
- !2895bc0a-97ac-4d05-8c4f-19c240622a98.jpg!
!9bfb7276-433e-4d36-88a1-8c523168cf51.jpg!
!dbabc73e-ffc0-4338-973f-eb4c... - 04:36 PM Production Ticket(ST) #11548: GOLDCREST - different customers have the same collection number
- Handover to rashdan for further checking
- 04:32 PM Production Ticket(ST) #11539: GOLDCREST - Hi pls check, WWQ 19/04/24 stock bal.
- have to do simulation on this
- 03:51 PM Production Ticket(ST) #11514 (Pending Client Verification): GOLDCREST - unit price rm20, when confirm jump to rm1000
- 12:26 PM Production Ticket(ST) #11441: GOLDCREST - can help us check this invoice was manually cancel in out autocount, but still showing in mobile?
- select *
--i.invoice_id
-- , i.customer_id
-- , i.currency_value, i.invoice_balance, 'Active' as status
-- , c.cu...
25/04/2024
- 07:04 PM Production Ticket(ST) #11441: GOLDCREST - can help us check this invoice was manually cancel in out autocount, but still showing in mobile?
- As I checked with shan you His side is ook the mobile side there are some fixed as mean made
Mean while I have been ... - 06:11 PM Production Ticket(ST) #11548: GOLDCREST - different customers have the same collection number
- select at_type, * from txn_mobile_collection_header_at where col_id = '4afe9c32-5ca1-4490-b402-cfa943ec750c' order by...
- 06:02 PM Production Ticket(ST) #11539 (Escalated to Level 3): GOLDCREST - Hi pls check, WWQ 19/04/24 stock bal.
- https://app.clickup.com/t/86ep7cu5b
- 04:37 PM Production Ticket(ST) #11539 (Support In Progress): GOLDCREST - Hi pls check, WWQ 19/04/24 stock bal.
- Hi Azhar, as checked, the issue happened at mobile backend code.
For this case, you need to escalate to Shu Ern, ...
24/04/2024
- 06:55 PM Production Ticket(ST) #11548 (Support In Progress): GOLDCREST - different customers have the same collection number
- select * from member where member_cd = 'mcj'
select * from customer where customer_code = '302p/247'
select * from ... - 11:16 AM Production Ticket(ST) #11548 (Ticket Resolved): GOLDCREST - different customers have the same collection number
- can help to check why different customers have the same collection number?
!a41ec6f7-8143-4133-be05-a5fd70a0e631.jpg!
- 11:18 AM Production Ticket(ST) #11441: GOLDCREST - can help us check this invoice was manually cancel in out autocount, but still showing in mobile?
- The deployment expected today
- 11:13 AM Production Ticket(ST) #11539: GOLDCREST - Hi pls check, WWQ 19/04/24 stock bal.
- Hi arif .
Recently goldcrest raised issue that For the user WWQ and WWX the stock balance are different
Need your ... - 10:51 AM Production Ticket(ST) #11503 (Ticket Resolved): GOLDCREST - the collections not in sequence no
23/04/2024
- 06:41 PM Production Ticket(ST) #11539: GOLDCREST - Hi pls check, WWQ 19/04/24 stock bal.
- select * from di_mobile_txn_eod where member_id= 'c534a1625a6b4966959975a68ea91513' order by eod_date desc
select ... - 05:32 PM Production Ticket(ST) #11539: GOLDCREST - Hi pls check, WWQ 19/04/24 stock bal.
- !WhatsApp%20Image%202024-04-23%20at%2016.23.01_0cfaa806.jpg!
!WhatsApp%20Image%202024-04-23%20at%2016.22.17_b4ef3512... - 03:55 PM Production Ticket(ST) #11539 (Ticket Resolved): GOLDCREST - Hi pls check, WWQ 19/04/24 stock bal.
- Hi pls check, WWQ 19/04/24 stock bal. 27/7
20/04-21/04/24 no work
22/04/24 open 27/1, how can different?
20/4 and ... - 10:25 AM Production Ticket(ST) #11441: GOLDCREST - can help us check this invoice was manually cancel in out autocount, but still showing in mobile?
- As I Checked with tech team this issue will be solved by tomorrow
Have to follow up tomorrow(24/04/2024) again wit... - 09:23 AM Production Ticket(ST) #11503 (Pending Client Verification): GOLDCREST - the collections not in sequence no
22/04/2024
- 05:19 PM Production Ticket(ST) #11514 (Escalated to Level 3): GOLDCREST - unit price rm20, when confirm jump to rm1000
- 04:49 PM Production Ticket(ST) #11514 (Support In Progress): GOLDCREST - unit price rm20, when confirm jump to rm1000
- 10:12 AM Production Ticket(ST) #11514 (Ticket Resolved): GOLDCREST - unit price rm20, when confirm jump to rm1000
- Hi pls check, unit price rm20, when confirm jump to rm1000 ?
!c01c7d02-dc4a-4019-9a90-8c15ea339763.jpg!
!d0c6627b-... - 02:35 PM Production Ticket(ST) #11256 (Ticket Resolved): Goildcrest- date sales order for user EVO jump, from 20/03/24 to 19/01/24
- 02:35 PM Production Ticket(ST) #11256 (Verification In Progress): Goildcrest- date sales order for user EVO jump, from 20/03/24 to 19/01/24
- 02:34 PM Production Ticket(ST) #11441: GOLDCREST - can help us check this invoice was manually cancel in out autocount, but still showing in mobile?
- https://app.clickup.com/t/86ep38cym
- 12:27 PM Production Ticket(ST) #11513 (Ticket Resolved): GOLDCREST - WWX started use mobile app in Feb 2024, how come this invoice in mobile app
- 12:27 PM Production Ticket(ST) #11513 (Pending Client Verification): GOLDCREST - WWX started use mobile app in Feb 2024, how come this invoice in mobile app
- select * from customer where customer_code = '302E/009'
select * from member where member_cd = 'wwx'
select * fro... - 12:15 PM Production Ticket(ST) #11513 (Support In Progress): GOLDCREST - WWX started use mobile app in Feb 2024, how come this invoice in mobile app
- 10:10 AM Production Ticket(ST) #11513 (Ticket Resolved): GOLDCREST - WWX started use mobile app in Feb 2024, how come this invoice in mobile app
- Hi, pls check, WWX started use mobile app in Feb 2024, how come this invoice in mobile app?
302E/009
!0bf31dbd-ab08...
20/04/2024
- 02:05 PM Production Ticket(ST) #11503 (Escalated to Level 3): GOLDCREST - the collections not in sequence no
- 01:53 PM Production Ticket(ST) #11503 (Support In Progress): GOLDCREST - the collections not in sequence no
- Hi, can help to check, why are the collections not in sequence no
!07e0f42f-7fc5-4a80-a63b-d624c7f38c27.jpg!
!a8484...
19/04/2024
- 12:28 AM Production Ticket(ST) #11503 (Ticket Resolved): GOLDCREST - the collections not in sequence no
- !WhatsApp%20Image%202024-04-19%20at%2018.24.54_f4486471.jpg!
!WhatsApp%20Image%202024-04-19%20at%2018.24.54_7f6669eb... - 05:42 PM Production Ticket(ST) #11498 (Ticket Resolved): Goldcrest- unable upload
- 04:07 PM Production Ticket(ST) #11498: Goldcrest- unable upload
- !WhatsApp%20Image%202024-04-19%20at%2015.25.05_f1f9e90d.jpg!
- 11:37 AM Production Ticket(ST) #11498 (Pending Client Verification): Goldcrest- unable upload
- 11:35 AM Production Ticket(ST) #11498 (Support In Progress): Goldcrest- unable upload
- 11:35 AM Production Ticket(ST) #11498 (Ticket Resolved): Goldcrest- unable upload
- !WhatsApp%20Image%202024-04-19%20at%2010.44.28_ab9fe9e5.jpg!
18/04/2024
17/04/2024
- 06:09 PM Production Ticket(ST) #11477 (Pending Client Verification): Goldcrest- Hi, invoice and collection didn't reflect in autocount
- 06:07 PM Production Ticket(ST) #11477 (Support In Progress): Goldcrest- Hi, invoice and collection didn't reflect in autocount
- 12:01 PM Production Ticket(ST) #11477: Goldcrest- Hi, invoice and collection didn't reflect in autocount
- -- identify the
select * from customer where org_id = 'goldcrest' and customer_code = '301r/093'
select * from m... - 11:25 AM Production Ticket(ST) #11477 (Ticket Resolved): Goldcrest- Hi, invoice and collection didn't reflect in autocount
- !WhatsApp%20Image%202024-04-17%20at%2010.51.33_ed532dfa.jpg!
- 10:13 AM Production Ticket(ST) #11441: GOLDCREST - can help us check this invoice was manually cancel in out autocount, but still showing in mobile?
- As I check with shan you the work on this task will be started by today and expected to deploy by tomorrow
15/04/2024
- 11:52 AM Production Ticket(ST) #11256: Goildcrest- date sales order for user EVO jump, from 20/03/24 to 19/01/24
- I have been already to transaction have to check tomorrow in the sales order pdf file either it shows created date or...
- 09:27 AM Production Ticket(ST) #11256 (Ready for Verification): Goildcrest- date sales order for user EVO jump, from 20/03/24 to 19/01/24
- This ticket has to perform testing
the scenario is
login --> then has to do sales order as usual( make sure it...
12/04/2024
- 05:15 PM Production Ticket(ST) #11441 (Escalated to Level 3): GOLDCREST - can help us check this invoice was manually cancel in out autocount, but still showing in mobile?
- BAsed on my checking in the autocount the status is cancelled
select * from iv where Docno= 'IN/KL/2206/015'
I n... - 05:06 PM Production Ticket(ST) #11441 (Support In Progress): GOLDCREST - can help us check this invoice was manually cancel in out autocount, but still showing in mobile?
- 05:06 PM Production Ticket(ST) #11441 (Ticket Resolved): GOLDCREST - can help us check this invoice was manually cancel in out autocount, but still showing in mobile?
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