Activity
From 08/03/2024 to 06/04/2024
05/04/2024
- 05:31 PM Production Ticket(ST) #11313 (Ticket Resolved): GOLDCREST - both inv and collection didnt reflect to datanory
- 04:23 PM Production Ticket(ST) #11221: GOLDCREST - collection done on 15/03 but mobile all showing 14/03
- select * from txn_mobile_collection_header where org_id = 'goldcrest'
and created_by = 'dc954dfdc1db4e2aaf9d2759a15... - 04:14 PM Production Ticket(ST) #11251: Daphne- can help us check? choose 4 example for reference, all collection time wrong, impossible collection time later than check in time, and all collection time are same 9.39am on 18/3, 9.27am on 19/03
- select a.created_date as collection_time, b.created_date as checkin_time, * from txn_mobile_collection_header a
inn...
04/04/2024
03/04/2024
- 06:55 PM Production Ticket(ST) #11256: Goildcrest- date sales order for user EVO jump, from 20/03/24 to 19/01/24
- Already checked with shu ern this wil lbe release on 14 april
- 06:32 PM Production Ticket(ST) #11313 (Pending Client Verification): GOLDCREST - both inv and collection didnt reflect to datanory
- 05:12 PM Production Ticket(ST) #11313 (Escalated to Level 3): GOLDCREST - both inv and collection didnt reflect to datanory
- 06:29 PM Production Ticket(ST) #11221 (Pending Client Verification): GOLDCREST - collection done on 15/03 but mobile all showing 14/03
- 03:40 PM Production Ticket(ST) #11333 (Ticket Resolved): snekkuHi, INJNL001374-240327 & INJNL001375-240327 double reflect in salesman activity report
- 12:49 PM Production Ticket(ST) #11333 (Verification In Progress): snekkuHi, INJNL001374-240327 & INJNL001375-240327 double reflect in salesman activity report
- 11:55 AM Production Ticket(ST) #11333 (Ready for Verification): snekkuHi, INJNL001374-240327 & INJNL001375-240327 double reflect in salesman activity report
- 12:36 PM Production Ticket(ST) #11251 (Pending Client Verification): Daphne- can help us check? choose 4 example for reference, all collection time wrong, impossible collection time later than check in time, and all collection time are same 9.39am on 18/3, 9.27am on 19/03
02/04/2024
- 10:53 AM Production Ticket(ST) #11256: Goildcrest- date sales order for user EVO jump, from 20/03/24 to 19/01/24
- https://app.clickup.com/t/86enycxep
- 10:48 AM Production Ticket(ST) #11221: GOLDCREST - collection done on 15/03 but mobile all showing 14/03
- Close this ticket
01/04/2024
- 04:43 PM Production Ticket(ST) #11331 (Pending Client Feedback): GOLDCREST - this inv ady knock off in 3/1/2024, but still showing in mobile, and mobile ref number diff with autocount
- !cngc.png!
Could not find any collection for invoice O296508. - 03:55 PM Production Ticket(ST) #11331: GOLDCREST - this inv ady knock off in 3/1/2024, but still showing in mobile, and mobile ref number diff with autocount
- Login as WWX in mobile and Find out the invoice still appear in mobile upon simulation. 1/4
!simulate.png!
- 12:26 PM Production Ticket(ST) #11331: GOLDCREST - this inv ady knock off in 3/1/2024, but still showing in mobile, and mobile ref number diff with autocount
- - Hand over to afiq for troubleshoot end to end
- 12:35 PM Production Ticket(ST) #11333 (Escalated to Level 3): snekkuHi, INJNL001374-240327 & INJNL001375-240327 double reflect in salesman activity report
- https://app.clickup.com/t/86ep0mt6n
- 09:29 AM Production Ticket(ST) #11333 (Escalate to 2nd Level Support): snekkuHi, INJNL001374-240327 & INJNL001375-240327 double reflect in salesman activity report
- based on our finding from myself and Alfred .Regarding the Salesman Activity Report, it appears that there are dupli...
- 09:27 AM Production Ticket(ST) #11333 (Support In Progress): snekkuHi, INJNL001374-240327 & INJNL001375-240327 double reflect in salesman activity report
- 09:27 AM Production Ticket(ST) #11333 (Ticket Resolved): snekkuHi, INJNL001374-240327 & INJNL001375-240327 double reflect in salesman activity report
- !WhatsApp%20Image%202024-03-29%20at%2016.36.47_7947e694.jpg!
- 12:24 PM Production Ticket(ST) #11313 (Escalate to 2nd Level Support): GOLDCREST - both inv and collection didnt reflect to datanory
- - handover to arif to troubleshoot end to end
31/03/2024
- 01:33 AM Production Ticket(ST) #11331: GOLDCREST - this inv ady knock off in 3/1/2024, but still showing in mobile, and mobile ref number diff with autocount
- Handover to azhar. Change shift.
Waiting client to reply. Meanwhile, you can ask shanyou or arif or afiq about this ... - 12:37 PM Production Ticket(ST) #11331 (Support In Progress): GOLDCREST - this inv ady knock off in 3/1/2024, but still showing in mobile, and mobile ref number diff with autocount
- From my checking, both invoice numbers are in the database. Invoice_no 'I296508' has been knocked off. Concern here i...
- 12:36 PM Production Ticket(ST) #11331 (Ticket Resolved): GOLDCREST - this inv ady knock off in 3/1/2024, but still showing in mobile, and mobile ref number diff with autocount
- Goldcrest issue
6. user WWX, customer 302N/056, inv paid and knock off but still showing in mobile
User said this... - 01:22 AM Production Ticket(ST) #11313: GOLDCREST - both inv and collection didnt reflect to datanory
- Handover to Azhar. Change shift.
Discuss with arif, why the invoice and collection found in at table with at_type De...
30/03/2024
- 11:18 PM Production Ticket(ST) #11313: GOLDCREST - both inv and collection didnt reflect to datanory
- select * from customer where org_id = 'goldcrest' and customer_code in ('302P/321', '302K/395')
select * from member... - 11:17 PM Production Ticket(ST) #11313 (Support In Progress): GOLDCREST - both inv and collection didnt reflect to datanory
- !65f41d6c-ac23-4642-baf7-be0ba4ce4cc4.jpg!
!59b9f069-9410-4106-af6b-85b444fc98da.jpg!
!a0f3441b-2847-4bc8-bf20-a0d8...
29/03/2024
- 06:12 PM Production Ticket(ST) #11314 (Ticket Resolved): goldcrest- this inv ady knock off in 3/1/2024, but still showing in mobile, and mobile ref number diff with autocount
- select * from txn_invoice_history_header where invoice_no='I298268'
select * from customer where customer_id='6DEC... - 05:54 PM Production Ticket(ST) #11314 (Support In Progress): goldcrest- this inv ady knock off in 3/1/2024, but still showing in mobile, and mobile ref number diff with autocount
select * from txn_invoice_history_header where invoice_no='I298268'
select * from customer where customer_id='6D...
28/03/2024
- 01:37 PM Production Ticket(ST) #11068 (Ticket Resolved): goldcrest- just wanna check why it doest not knock off automatically, can refer to the previous screenshot i sent, thanks
- 01:34 PM Production Ticket(ST) #11160 (Ticket Resolved): GoldCREST - hi may i ask why this receipt in A4 format not showing customer code or name ? if in 3'' format it showing
27/03/2024
- 06:33 PM Production Ticket(ST) #11314 (Ticket Resolved): goldcrest- this inv ady knock off in 3/1/2024, but still showing in mobile, and mobile ref number diff with autocount
- 06:29 PM Production Ticket(ST) #11313 (Ticket Resolved): GOLDCREST - both inv and collection didnt reflect to datanory
- !WhatsApp%20Image%202024-03-27%20at%2013.49.31_97a6a232.jpg!
25/03/2024
- 01:47 PM Production Ticket(ST) #11068: goldcrest- just wanna check why it doest not knock off automatically, can refer to the previous screenshot i sent, thanks
- https://app.clickup.com/t/86enqxf4j
- 10:17 AM Production Ticket(ST) #11068 (Pending Client Verification): goldcrest- just wanna check why it doest not knock off automatically, can refer to the previous screenshot i sent, thanks
- 10:16 AM Production Ticket(ST) #11068 (Verification In Progress): goldcrest- just wanna check why it doest not knock off automatically, can refer to the previous screenshot i sent, thanks
23/03/2024
- 02:00 PM Production Ticket(ST) #11160 (Pending Client Verification): GoldCREST - hi may i ask why this receipt in A4 format not showing customer code or name ? if in 3'' format it showing
- 12:11 PM Production Ticket(ST) #11248 (Ticket Resolved): GOLDCREST - the stock request location should from KL not HQ, may i ask where can i change this setting?
22/03/2024
- 02:47 PM Production Ticket(ST) #11068 (Ready for Verification): goldcrest- just wanna check why it doest not knock off automatically, can refer to the previous screenshot i sent, thanks
- just deployed the solution this morning
Have to test and verify
21/03/2024
- 12:49 PM Production Ticket(ST) #11256 (Escalated to Level 3): Goildcrest- date sales order for user EVO jump, from 20/03/24 to 19/01/24
- 09:51 AM Production Ticket(ST) #11256 (Support In Progress): Goildcrest- date sales order for user EVO jump, from 20/03/24 to 19/01/24
- 09:37 AM Production Ticket(ST) #11253 (Ticket Resolved): Goldcrest Hotline - hi, user MCJ unable restore database
- 08:49 AM Production Ticket(ST) #10897 (Ticket Resolved): Goldcrest- this collection rm202 didnt reflect to phone
20/03/2024
- 06:32 PM Production Ticket(ST) #11256 (Ticket Resolved): Goildcrest- date sales order for user EVO jump, from 20/03/24 to 19/01/24
- !WhatsApp%20Image%202024-03-20%20at%2016.47.40_050f4542.jpg!
- 06:22 PM Production Ticket(ST) #11221: GOLDCREST - collection done on 15/03 but mobile all showing 14/03
- - Change shift. Handover to azhar
- Ask update from shu ern - 04:40 PM Production Ticket(ST) #11253 (Pending Client Verification): Goldcrest Hotline - hi, user MCJ unable restore database
- select top 1 * from di_mobile_database where login_id= 'mcj' order by created_date desc
select top 1 * from txn_mob... - 04:36 PM Production Ticket(ST) #11253 (Support In Progress): Goldcrest Hotline - hi, user MCJ unable restore database
- 04:36 PM Production Ticket(ST) #11253 (Ticket Resolved): Goldcrest Hotline - hi, user MCJ unable restore database
- 03:47 PM Production Ticket(ST) #11084 (Ticket Resolved): goldcrest- hi this invoice cancelled by salesman but EOD still deduct this invoice stock, can help us check on it?
- 03:43 PM Production Ticket(ST) #11084 (Pending Client Verification): goldcrest- hi this invoice cancelled by salesman but EOD still deduct this invoice stock, can help us check on it?
- 02:56 PM Production Ticket(ST) #11248 (Pending Client Verification): GOLDCREST - the stock request location should from KL not HQ, may i ask where can i change this setting?
- Debug script:
sp_sync_download_txn_stock_transfer
Testing script:
SELECT
--h.txn_no [TXN_KEY]
h.warehou... - 11:22 AM Production Ticket(ST) #11248 (Escalated to Level 3): GOLDCREST - the stock request location should from KL not HQ, may i ask where can i change this setting?
- 09:52 AM Production Ticket(ST) #11248 (Support In Progress): GOLDCREST - the stock request location should from KL not HQ, may i ask where can i change this setting?
- 09:51 AM Production Ticket(ST) #11248 (Ticket Resolved): GOLDCREST - the stock request location should from KL not HQ, may i ask where can i change this setting?
- - hi for this user the stock request location should from KL not HQ, may i ask where can i change this setting?
!50c... - 02:45 PM Production Ticket(ST) #11160: GoldCREST - hi may i ask why this receipt in A4 format not showing customer code or name ? if in 3'' format it showing
- this changes already in trial and it will have not release in the production yet
- 02:36 PM Production Ticket(ST) #11160: GoldCREST - hi may i ask why this receipt in A4 format not showing customer code or name ? if in 3'' format it showing
- https://app.clickup.com/t/86enu9rmv
- 02:35 PM Production Ticket(ST) #11251 (Escalated to Level 3): Daphne- can help us check? choose 4 example for reference, all collection time wrong, impossible collection time later than check in time, and all collection time are same 9.39am on 18/3, 9.27am on 19/03
- https://app.clickup.com/t/86enweq9g
Will follow up tomorrow again with Shu ern - 02:31 PM Production Ticket(ST) #11251 (Support In Progress): Daphne- can help us check? choose 4 example for reference, all collection time wrong, impossible collection time later than check in time, and all collection time are same 9.39am on 18/3, 9.27am on 19/03
- https://app.clickup.com/t/86enweq9g
- 01:41 PM Production Ticket(ST) #11251 (Ticket Resolved): Daphne- can help us check? choose 4 example for reference, all collection time wrong, impossible collection time later than check in time, and all collection time are same 9.39am on 18/3, 9.27am on 19/03
- 11:18 AM Production Ticket(ST) #11068: goldcrest- just wanna check why it doest not knock off automatically, can refer to the previous screenshot i sent, thanks
- Already check with shan you this ticket is still currently testing the solution expected to release on friday on this...
- 11:02 AM Production Ticket(ST) #10954 (Ticket Resolved): Gold Crest- this customer we ady approved in datanory, but autocount still unable see the SO and collection
- 10:33 AM Production Ticket(ST) #10913 (Ticket Resolved): GoldCrest-this debtor until now didnt shown in datanory, may i ask whats the reason?
- 10:28 AM Production Ticket(ST) #10959 (Ticket Resolved): Goldcrest- Hi, this 3 sales and collection didn't reflect to datanory and autocount
- 09:51 AM Production Ticket(ST) #11157 (Ticket Resolved): Goldcrest- hi may i ask for this customer, invoice got reflect to autocount, but collection didnt even in datanory, can help me check why this happen？
19/03/2024
- 10:05 AM Production Ticket(ST) #11221: GOLDCREST - collection done on 15/03 but mobile all showing 14/03
- https://app.clickup.com/t/86enweq9g
- 09:52 AM Production Ticket(ST) #11222 (Ticket Resolved): GOLDCREST - can help us check where this amount came from?
- 09:47 AM Production Ticket(ST) #11201 (Ticket Resolved): Gold Crest- hi this customer got cn and we ady knock off the bill, but outstanding still exist
18/03/2024
- 05:15 PM Production Ticket(ST) #11221: GOLDCREST - collection done on 15/03 but mobile all showing 14/03
- select * from member where org_id = 'goldcrest'
select * from txn_invoice_history_header
where org_id = 'goldcre... - 05:10 PM Production Ticket(ST) #11221 (Escalated to Level 3): GOLDCREST - collection done on 15/03 but mobile all showing 14/03
- !6c3485ce-8ed9-4d02-b6ce-5b22c760ae99.jpg!
!Screenshot%202024-03-18%20170700.png!
col_id = ba7ba42e-15b7-4b7d-ad33-... - 04:25 PM Production Ticket(ST) #11221 (Support In Progress): GOLDCREST - collection done on 15/03 but mobile all showing 14/03
- 03:33 PM Production Ticket(ST) #11222 (Support In Progress): GOLDCREST - can help us check where this amount came from?
- 03:31 PM Production Ticket(ST) #11201 (Pending Client Verification): Gold Crest- hi this customer got cn and we ady knock off the bill, but outstanding still exist
17/03/2024
- 06:12 PM Production Ticket(ST) #11157 (Pending Client Verification): Goldcrest- hi may i ask for this customer, invoice got reflect to autocount, but collection didnt even in datanory, can help me check why this happen？
-- after patched the data
select * from DMS_EcoSystem.dbo.txn_mobile_collection_invoice where inv_id='d6be9ff8-d...
16/03/2024
- 03:08 PM Production Ticket(ST) #11157 (Support In Progress): Goldcrest- hi may i ask for this customer, invoice got reflect to autocount, but collection didnt even in datanory, can help me check why this happen？
- 02:43 PM Production Ticket(ST) #11213 (Ticket Resolved): GOLDCREST- inv should be under Shah Idi, why change to amother customer in autocount ya?
- select * from txn_mobile_header where txn_id = '89b13fa9-73d5-4154-bc92-1314b0820f3f'
--select * from member wher... - 02:32 PM Production Ticket(ST) #11213 (Support In Progress): GOLDCREST- inv should be under Shah Idi, why change to amother customer in autocount ya?
15/03/2024
- 12:09 AM Production Ticket(ST) #11201 (Support In Progress): Gold Crest- hi this customer got cn and we ady knock off the bill, but outstanding still exist
- 04:08 PM Production Ticket(ST) #11222 (Ticket Resolved): GOLDCREST - can help us check where this amount came from?
- - can help us check where this amount came from? as this user never issue any invoice yet,
- unknown invoice sales a... - 04:03 PM Production Ticket(ST) #11221 (Ticket Resolved): GOLDCREST - collection done on 15/03 but mobile all showing 14/03
- - collection done on 15/03 but mobile all showing 14/03, so datanory and autocount also reflect 14/03
- for issue no... - 03:41 PM Production Ticket(ST) #11214 (Ticket Resolved): GOLDCREST - hi this file is to add person in charge on customer relationship, already inform Jann for this ya
- 12:22 PM Production Ticket(ST) #11214 (Pending Client Verification): GOLDCREST - hi this file is to add person in charge on customer relationship, already inform Jann for this ya
- 12:16 PM Production Ticket(ST) #11214 (Support In Progress): GOLDCREST - hi this file is to add person in charge on customer relationship, already inform Jann for this ya
- 03:24 PM Production Ticket(ST) #10954 (Pending Client Verification): Gold Crest- this customer we ady approved in datanory, but autocount still unable see the SO and collection
- 03:23 PM Production Ticket(ST) #10954 (Verification In Progress): Gold Crest- this customer we ady approved in datanory, but autocount still unable see the SO and collection
14/03/2024
- 05:25 PM Production Ticket(ST) #11214 (Ticket Resolved): GOLDCREST - hi this file is to add person in charge on customer relationship, already inform Jann for this ya
- hi this file is to add person in charge on customer relationship, already inform Jann for this ya
- 05:15 PM Production Ticket(ST) #11213 (Ticket Resolved): GOLDCREST- inv should be under Shah Idi, why change to amother customer in autocount ya?
- inv should be under Shah Idi, why change to amother customer in autocount ya?
!4149d3f3-3d8e-4bdd-a180-ce457862f406....
13/03/2024
- 05:56 PM Production Ticket(ST) #11201 (Ticket Resolved): Gold Crest- hi this customer got cn and we ady knock off the bill, but outstanding still exist
- !WhatsApp%20Image%202024-03-13%20at%2014.55.59_f567391d.jpg!
!WhatsApp%20Image%202024-03-13%20at%2014.56.00_b9ccaa5b...
12/03/2024
- 02:52 PM Production Ticket(ST) #10954 (Ready for Verification): Gold Crest- this customer we ady approved in datanory, but autocount still unable see the SO and collection
- 02:51 PM Production Ticket(ST) #10954: Gold Crest- this customer we ady approved in datanory, but autocount still unable see the SO and collection
- https://app.clickup.com/t/86enmb1ux
please verify with user
11/03/2024
09/03/2024
- 05:41 PM Production Ticket(ST) #11160 (Escalated to Level 3): GoldCREST - hi may i ask why this receipt in A4 format not showing customer code or name ? if in 3'' format it showing
- 05:37 PM Production Ticket(ST) #11160 (Support In Progress): GoldCREST - hi may i ask why this receipt in A4 format not showing customer code or name ? if in 3'' format it showing
- 04:15 PM Production Ticket(ST) #11160 (Ticket Resolved): GoldCREST - hi may i ask why this receipt in A4 format not showing customer code or name ? if in 3'' format it showing
- 03:45 PM Production Ticket(ST) #11157 (Pending Client Feedback): Goldcrest- hi may i ask for this customer, invoice got reflect to autocount, but collection didnt even in datanory, can help me check why this happen？
- hi sorry to disturb weekend, the invoice total amt is RM116, but customer do paid part payment RM60 before that, so t...
- 03:40 PM Production Ticket(ST) #11157 (Support In Progress): Goldcrest- hi may i ask for this customer, invoice got reflect to autocount, but collection didnt even in datanory, can help me check why this happen？
08/03/2024
- 10:55 AM Production Ticket(ST) #11157 (Ticket Resolved): Goldcrest- hi may i ask for this customer, invoice got reflect to autocount, but collection didnt even in datanory, can help me check why this happen？
- !WhatsApp%20Image%202024-03-08%20at%2010.52.00_eb1845a1.jpg!
Also available in: Atom