Project

General

Profile

Activity

From 02/03/2024 to 31/03/2024

31/03/2024

12:37 PM Production Ticket(ST) #11331 (Support In Progress): GOLDCREST - this inv ady knock off in 3/1/2024, but still showing in mobile, and mobile ref number diff with autocount
From my checking, both invoice numbers are in the database. Invoice_no 'I296508' has been knocked off. Concern here i... Rashdan Hussin
12:36 PM Production Ticket(ST) #11331 (Ticket Resolved): GOLDCREST - this inv ady knock off in 3/1/2024, but still showing in mobile, and mobile ref number diff with autocount
Goldcrest issue
6. user WWX, customer 302N/056, inv paid and knock off but still showing in mobile
User said this...
Rashdan Hussin

30/03/2024

11:18 PM Production Ticket(ST) #11313: GOLDCREST - both inv and collection didnt reflect to datanory
select * from customer where org_id = 'goldcrest' and customer_code in ('302P/321', '302K/395')
select * from member...
Rashdan Hussin
11:17 PM Production Ticket(ST) #11313 (Support In Progress): GOLDCREST - both inv and collection didnt reflect to datanory
!65f41d6c-ac23-4642-baf7-be0ba4ce4cc4.jpg!
!59b9f069-9410-4106-af6b-85b444fc98da.jpg!
!a0f3441b-2847-4bc8-bf20-a0d8...
Rashdan Hussin

29/03/2024

06:12 PM Production Ticket(ST) #11314 (Ticket Resolved): goldcrest- this inv ady knock off in 3/1/2024, but still showing in mobile, and mobile ref number diff with autocount
select * from txn_invoice_history_header where invoice_no='I298268'
select * from customer where customer_id='6DEC...
Muhammed Azhar Mohamed Maideen
05:54 PM Production Ticket(ST) #11314 (Support In Progress): goldcrest- this inv ady knock off in 3/1/2024, but still showing in mobile, and mobile ref number diff with autocount

select * from txn_invoice_history_header where invoice_no='I298268'
select * from customer where customer_id='6D...
Muhammed Azhar Mohamed Maideen

28/03/2024

01:37 PM Production Ticket(ST) #11068 (Ticket Resolved): goldcrest- just wanna check why it doest not knock off automatically, can refer to the previous screenshot i sent, thanks
Muhammed Azhar Mohamed Maideen
01:34 PM Production Ticket(ST) #11160 (Ticket Resolved): GoldCREST - hi may i ask why this receipt in A4 format not showing customer code or name ? if in 3'' format it showing
Muhammed Azhar Mohamed Maideen

27/03/2024

06:33 PM Production Ticket(ST) #11314 (Ticket Resolved): goldcrest- this inv ady knock off in 3/1/2024, but still showing in mobile, and mobile ref number diff with autocount
Muhammed Azhar Mohamed Maideen
06:29 PM Production Ticket(ST) #11313 (Ticket Resolved): GOLDCREST - both inv and collection didnt reflect to datanory
!WhatsApp%20Image%202024-03-27%20at%2013.49.31_97a6a232.jpg!
Muhammed Azhar Mohamed Maideen

25/03/2024

01:47 PM Production Ticket(ST) #11068: goldcrest- just wanna check why it doest not knock off automatically, can refer to the previous screenshot i sent, thanks
https://app.clickup.com/t/86enqxf4j
Muhammad Arif
10:17 AM Production Ticket(ST) #11068 (Pending Client Verification): goldcrest- just wanna check why it doest not knock off automatically, can refer to the previous screenshot i sent, thanks
Muhammed Azhar Mohamed Maideen
10:16 AM Production Ticket(ST) #11068 (Verification In Progress): goldcrest- just wanna check why it doest not knock off automatically, can refer to the previous screenshot i sent, thanks
Muhammed Azhar Mohamed Maideen

23/03/2024

02:00 PM Production Ticket(ST) #11160 (Pending Client Verification): GoldCREST - hi may i ask why this receipt in A4 format not showing customer code or name ? if in 3'' format it showing
Rashdan Hussin
12:11 PM Production Ticket(ST) #11248 (Ticket Resolved): GOLDCREST - the stock request location should from KL not HQ, may i ask where can i change this setting?
Rashdan Hussin

22/03/2024

02:47 PM Production Ticket(ST) #11068 (Ready for Verification): goldcrest- just wanna check why it doest not knock off automatically, can refer to the previous screenshot i sent, thanks
just deployed the solution this morning
Have to test and verify
Muhammed Azhar Mohamed Maideen

21/03/2024

12:49 PM Production Ticket(ST) #11256 (Escalated to Level 3): Goildcrest- date sales order for user EVO jump, from 20/03/24 to 19/01/24
Muhammed Azhar Mohamed Maideen
09:51 AM Production Ticket(ST) #11256 (Support In Progress): Goildcrest- date sales order for user EVO jump, from 20/03/24 to 19/01/24
Muhammed Azhar Mohamed Maideen
09:37 AM Production Ticket(ST) #11253 (Ticket Resolved): Goldcrest Hotline - hi, user MCJ unable restore database
Muhammed Azhar Mohamed Maideen
08:49 AM Production Ticket(ST) #10897 (Ticket Resolved): Goldcrest- this collection rm202 didnt reflect to phone
Muhammed Azhar Mohamed Maideen

20/03/2024

06:32 PM Production Ticket(ST) #11256 (Ticket Resolved): Goildcrest- date sales order for user EVO jump, from 20/03/24 to 19/01/24
!WhatsApp%20Image%202024-03-20%20at%2016.47.40_050f4542.jpg!
Muhammed Azhar Mohamed Maideen
06:22 PM Production Ticket(ST) #11221: GOLDCREST - collection done on 15/03 but mobile all showing 14/03
- Change shift. Handover to azhar
- Ask update from shu ern
Rashdan Hussin
04:40 PM Production Ticket(ST) #11253 (Pending Client Verification): Goldcrest Hotline - hi, user MCJ unable restore database
select top 1 * from di_mobile_database where login_id= 'mcj' order by created_date desc
select top 1 * from txn_mob...
Muhammed Azhar Mohamed Maideen
04:36 PM Production Ticket(ST) #11253 (Support In Progress): Goldcrest Hotline - hi, user MCJ unable restore database
Muhammed Azhar Mohamed Maideen
04:36 PM Production Ticket(ST) #11253 (Ticket Resolved): Goldcrest Hotline - hi, user MCJ unable restore database
Muhammed Azhar Mohamed Maideen
03:47 PM Production Ticket(ST) #11084 (Ticket Resolved): goldcrest- hi this invoice cancelled by salesman but EOD still deduct this invoice stock, can help us check on it?
Muhammed Azhar Mohamed Maideen
03:43 PM Production Ticket(ST) #11084 (Pending Client Verification): goldcrest- hi this invoice cancelled by salesman but EOD still deduct this invoice stock, can help us check on it?
Muhammed Azhar Mohamed Maideen
02:56 PM Production Ticket(ST) #11248 (Pending Client Verification): GOLDCREST - the stock request location should from KL not HQ, may i ask where can i change this setting?
Debug script:
sp_sync_download_txn_stock_transfer
Testing script:
SELECT
--h.txn_no [TXN_KEY]
h.warehou...
Rashdan Hussin
11:22 AM Production Ticket(ST) #11248 (Escalated to Level 3): GOLDCREST - the stock request location should from KL not HQ, may i ask where can i change this setting?
Rashdan Hussin
09:52 AM Production Ticket(ST) #11248 (Support In Progress): GOLDCREST - the stock request location should from KL not HQ, may i ask where can i change this setting?
Rashdan Hussin
09:51 AM Production Ticket(ST) #11248 (Ticket Resolved): GOLDCREST - the stock request location should from KL not HQ, may i ask where can i change this setting?
- hi for this user the stock request location should from KL not HQ, may i ask where can i change this setting?
!50c...
Rashdan Hussin
02:45 PM Production Ticket(ST) #11160: GoldCREST - hi may i ask why this receipt in A4 format not showing customer code or name ? if in 3'' format it showing
this changes already in trial and it will have not release in the production yet Muhammed Azhar Mohamed Maideen
02:36 PM Production Ticket(ST) #11160: GoldCREST - hi may i ask why this receipt in A4 format not showing customer code or name ? if in 3'' format it showing
https://app.clickup.com/t/86enu9rmv Muhammed Azhar Mohamed Maideen
02:35 PM Production Ticket(ST) #11251 (Escalated to Level 3): Daphne- can help us check? choose 4 example for reference, all collection time wrong, impossible collection time later than check in time, and all collection time are same 9.39am on 18/3, 9.27am on 19/03
https://app.clickup.com/t/86enweq9g
Will follow up tomorrow again with Shu ern
Muhammed Azhar Mohamed Maideen
02:31 PM Production Ticket(ST) #11251 (Support In Progress): Daphne- can help us check? choose 4 example for reference, all collection time wrong, impossible collection time later than check in time, and all collection time are same 9.39am on 18/3, 9.27am on 19/03
https://app.clickup.com/t/86enweq9g Muhammed Azhar Mohamed Maideen
01:41 PM Production Ticket(ST) #11251 (Ticket Resolved): Daphne- can help us check? choose 4 example for reference, all collection time wrong, impossible collection time later than check in time, and all collection time are same 9.39am on 18/3, 9.27am on 19/03
Muhammed Azhar Mohamed Maideen
11:18 AM Production Ticket(ST) #11068: goldcrest- just wanna check why it doest not knock off automatically, can refer to the previous screenshot i sent, thanks
Already check with shan you this ticket is still currently testing the solution expected to release on friday on this... Muhammed Azhar Mohamed Maideen
11:02 AM Production Ticket(ST) #10954 (Ticket Resolved): Gold Crest- this customer we ady approved in datanory, but autocount still unable see the SO and collection
Muhammed Azhar Mohamed Maideen
10:33 AM Production Ticket(ST) #10913 (Ticket Resolved): GoldCrest-this debtor until now didnt shown in datanory, may i ask whats the reason?
Muhammed Azhar Mohamed Maideen
10:28 AM Production Ticket(ST) #10959 (Ticket Resolved): Goldcrest- Hi, this 3 sales and collection didn't reflect to datanory and autocount
Muhammed Azhar Mohamed Maideen
09:51 AM Production Ticket(ST) #11157 (Ticket Resolved): Goldcrest- hi may i ask for this customer, invoice got reflect to autocount, but collection didnt even in datanory, can help me check why this happen?
Muhammed Azhar Mohamed Maideen

19/03/2024

10:05 AM Production Ticket(ST) #11221: GOLDCREST - collection done on 15/03 but mobile all showing 14/03
https://app.clickup.com/t/86enweq9g Rashdan Hussin
09:52 AM Production Ticket(ST) #11222 (Ticket Resolved): GOLDCREST - can help us check where this amount came from?
Rashdan Hussin
09:47 AM Production Ticket(ST) #11201 (Ticket Resolved): Gold Crest- hi this customer got cn and we ady knock off the bill, but outstanding still exist
Rashdan Hussin

18/03/2024

05:15 PM Production Ticket(ST) #11221: GOLDCREST - collection done on 15/03 but mobile all showing 14/03
select * from member where org_id = 'goldcrest'
select * from txn_invoice_history_header
where org_id = 'goldcre...
Rashdan Hussin
05:10 PM Production Ticket(ST) #11221 (Escalated to Level 3): GOLDCREST - collection done on 15/03 but mobile all showing 14/03
!6c3485ce-8ed9-4d02-b6ce-5b22c760ae99.jpg!
!Screenshot%202024-03-18%20170700.png!
col_id = ba7ba42e-15b7-4b7d-ad33-...
Rashdan Hussin
04:25 PM Production Ticket(ST) #11221 (Support In Progress): GOLDCREST - collection done on 15/03 but mobile all showing 14/03
Rashdan Hussin
03:33 PM Production Ticket(ST) #11222 (Support In Progress): GOLDCREST - can help us check where this amount came from?
Rashdan Hussin
03:31 PM Production Ticket(ST) #11201 (Pending Client Verification): Gold Crest- hi this customer got cn and we ady knock off the bill, but outstanding still exist
Rashdan Hussin

17/03/2024

06:12 PM Production Ticket(ST) #11157 (Pending Client Verification): Goldcrest- hi may i ask for this customer, invoice got reflect to autocount, but collection didnt even in datanory, can help me check why this happen?

-- after patched the data
select * from DMS_EcoSystem.dbo.txn_mobile_collection_invoice where inv_id='d6be9ff8-d...
Muhammed Azhar Mohamed Maideen

16/03/2024

03:08 PM Production Ticket(ST) #11157 (Support In Progress): Goldcrest- hi may i ask for this customer, invoice got reflect to autocount, but collection didnt even in datanory, can help me check why this happen?
Muhammed Azhar Mohamed Maideen
02:43 PM Production Ticket(ST) #11213 (Ticket Resolved): GOLDCREST- inv should be under Shah Idi, why change to amother customer in autocount ya?
select * from txn_mobile_header where txn_id = '89b13fa9-73d5-4154-bc92-1314b0820f3f'
--select * from member wher...
Muhammed Azhar Mohamed Maideen
02:32 PM Production Ticket(ST) #11213 (Support In Progress): GOLDCREST- inv should be under Shah Idi, why change to amother customer in autocount ya?
Muhammed Azhar Mohamed Maideen

15/03/2024

12:09 AM Production Ticket(ST) #11201 (Support In Progress): Gold Crest- hi this customer got cn and we ady knock off the bill, but outstanding still exist
Rashdan Hussin
04:08 PM Production Ticket(ST) #11222 (Ticket Resolved): GOLDCREST - can help us check where this amount came from?
- can help us check where this amount came from? as this user never issue any invoice yet,
- unknown invoice sales a...
Rashdan Hussin
04:03 PM Production Ticket(ST) #11221 (Ticket Resolved): GOLDCREST - collection done on 15/03 but mobile all showing 14/03
- collection done on 15/03 but mobile all showing 14/03, so datanory and autocount also reflect 14/03
- for issue no...
Rashdan Hussin
03:41 PM Production Ticket(ST) #11214 (Ticket Resolved): GOLDCREST - hi this file is to add person in charge on customer relationship, already inform Jann for this ya
Rashdan Hussin
12:22 PM Production Ticket(ST) #11214 (Pending Client Verification): GOLDCREST - hi this file is to add person in charge on customer relationship, already inform Jann for this ya
Rashdan Hussin
12:16 PM Production Ticket(ST) #11214 (Support In Progress): GOLDCREST - hi this file is to add person in charge on customer relationship, already inform Jann for this ya
Rashdan Hussin
03:24 PM Production Ticket(ST) #10954 (Pending Client Verification): Gold Crest- this customer we ady approved in datanory, but autocount still unable see the SO and collection
Rashdan Hussin
03:23 PM Production Ticket(ST) #10954 (Verification In Progress): Gold Crest- this customer we ady approved in datanory, but autocount still unable see the SO and collection
Rashdan Hussin

14/03/2024

05:25 PM Production Ticket(ST) #11214 (Ticket Resolved): GOLDCREST - hi this file is to add person in charge on customer relationship, already inform Jann for this ya
hi this file is to add person in charge on customer relationship, already inform Jann for this ya
Rashdan Hussin
05:15 PM Production Ticket(ST) #11213 (Ticket Resolved): GOLDCREST- inv should be under Shah Idi, why change to amother customer in autocount ya?
inv should be under Shah Idi, why change to amother customer in autocount ya?
!4149d3f3-3d8e-4bdd-a180-ce457862f406....
Rashdan Hussin

13/03/2024

05:56 PM Production Ticket(ST) #11201 (Ticket Resolved): Gold Crest- hi this customer got cn and we ady knock off the bill, but outstanding still exist
!WhatsApp%20Image%202024-03-13%20at%2014.55.59_f567391d.jpg!
!WhatsApp%20Image%202024-03-13%20at%2014.56.00_b9ccaa5b...
Muhammed Azhar Mohamed Maideen

12/03/2024

02:52 PM Production Ticket(ST) #10954 (Ready for Verification): Gold Crest- this customer we ady approved in datanory, but autocount still unable see the SO and collection
Muhammad Arif
02:51 PM Production Ticket(ST) #10954: Gold Crest- this customer we ady approved in datanory, but autocount still unable see the SO and collection
https://app.clickup.com/t/86enmb1ux
please verify with user
Muhammad Arif

11/03/2024

04:15 PM Production Ticket(ST) #10897 (Pending Client Verification): Goldcrest- this collection rm202 didnt reflect to phone
Muhammed Azhar Mohamed Maideen

09/03/2024

05:41 PM Production Ticket(ST) #11160 (Escalated to Level 3): GoldCREST - hi may i ask why this receipt in A4 format not showing customer code or name ? if in 3'' format it showing
Muhammed Azhar Mohamed Maideen
05:37 PM Production Ticket(ST) #11160 (Support In Progress): GoldCREST - hi may i ask why this receipt in A4 format not showing customer code or name ? if in 3'' format it showing
Muhammed Azhar Mohamed Maideen
04:15 PM Production Ticket(ST) #11160 (Ticket Resolved): GoldCREST - hi may i ask why this receipt in A4 format not showing customer code or name ? if in 3'' format it showing
Muhammed Azhar Mohamed Maideen
03:45 PM Production Ticket(ST) #11157 (Pending Client Feedback): Goldcrest- hi may i ask for this customer, invoice got reflect to autocount, but collection didnt even in datanory, can help me check why this happen?
hi sorry to disturb weekend, the invoice total amt is RM116, but customer do paid part payment RM60 before that, so t... Muhammed Azhar Mohamed Maideen
03:40 PM Production Ticket(ST) #11157 (Support In Progress): Goldcrest- hi may i ask for this customer, invoice got reflect to autocount, but collection didnt even in datanory, can help me check why this happen?
Muhammed Azhar Mohamed Maideen

08/03/2024

10:55 AM Production Ticket(ST) #11157 (Ticket Resolved): Goldcrest- hi may i ask for this customer, invoice got reflect to autocount, but collection didnt even in datanory, can help me check why this happen?
!WhatsApp%20Image%202024-03-08%20at%2010.52.00_eb1845a1.jpg!
Muhammed Azhar Mohamed Maideen

04/03/2024

09:57 AM Production Ticket(ST) #11084 (Escalated to Level 3): goldcrest- hi this invoice cancelled by salesman but EOD still deduct this invoice stock, can help us check on it?
Muhammed Azhar Mohamed Maideen
09:52 AM Production Ticket(ST) #11084 (Support In Progress): goldcrest- hi this invoice cancelled by salesman but EOD still deduct this invoice stock, can help us check on it?
Muhammed Azhar Mohamed Maideen
 

Also available in: Atom