Activity
From 19/06/2024 to 18/07/2024
16/07/2024
- 11:46 AM Production Ticket(ST) #12126: Daily Fresh - Both invoice sales on dashboard different. Kindly advise
- Second Case Testing For Daily fresh
Used Goldcrest org to trail enviroment since the trail Daily fresh is not com... - 09:17 AM Production Ticket(ST) #12007 (Ticket Resolved): Daily Fresh- Hi technical team. SEL07 cancel this invoice. I already said that cancel from handheld no need to stock in back cause is auto will stock in back unless if cancel using website. But user said, the bread not stock in.
- As We check from our and monitor from our side the issue is not occur again
Hence case close.
12/07/2024
- 03:06 PM Production Ticket(ST) #12126: Daily Fresh - Both invoice sales on dashboard different. Kindly advise
- Click up Status: trial
Have to do testing on this
10/07/2024
- 08:11 AM Production Ticket(ST) #12126: Daily Fresh - Both invoice sales on dashboard different. Kindly advise
- Azhar to follow up the fixes
09/07/2024
- 01:39 PM Production Ticket(ST) #12183 (Ticket Resolved): DailyFresh- Morning technical team. AST08 have issue with their stock. The stock for cream coco is negative even already top up the stock. Kindly advice.
- 01:36 PM Production Ticket(ST) #12183 (Support In Progress): DailyFresh- Morning technical team. AST08 have issue with their stock. The stock for cream coco is negative even already top up the stock. Kindly advice.
- 10:07 AM Production Ticket(ST) #12183 (Ticket Resolved): DailyFresh- Morning technical team. AST08 have issue with their stock. The stock for cream coco is negative even already top up the stock. Kindly advice.
- !WhatsApp%20Image%202024-07-09%20at%2008.43.12_b86e3fd2.jpg!
- 09:29 AM Production Ticket(ST) #12146 (Ticket Resolved): DailyFresh- I have another issue. attached is the missed call report for 29/6
- 09:26 AM Production Ticket(ST) #12146 (Support In Progress): DailyFresh- I have another issue. attached is the missed call report for 29/6
06/07/2024
- 10:52 AM Production Ticket(ST) #12126: Daily Fresh - Both invoice sales on dashboard different. Kindly advise
- Hi @~Gabriel , upon checking, we find out the dashboard is showing different figure due to cancelled invoice and canc...
- 10:51 AM Production Ticket(ST) #12126 (Escalated to Level 3): Daily Fresh - Both invoice sales on dashboard different. Kindly advise
05/07/2024
- 06:16 PM Production Ticket(ST) #11839 (Ticket Resolved): DailyFresh- D,putra & warisan infak dlm hh ada 2 buang 1 ok
- 06:13 PM Production Ticket(ST) #11839 (Pending Client Verification): DailyFresh- D,putra & warisan infak dlm hh ada 2 buang 1 ok
- 05:30 PM Production Ticket(ST) #12126 (Support In Progress): Daily Fresh - Both invoice sales on dashboard different. Kindly advise
- 04:48 PM Production Ticket(ST) #12126: Daily Fresh - Both invoice sales on dashboard different. Kindly advise
-- -My findings
-- Hi arif as I check from our side I notice that the invoice and credit note has been cancelled o...
03/07/2024
- 02:10 PM Production Ticket(ST) #12126 (Pending Client Feedback): Daily Fresh - Both invoice sales on dashboard different. Kindly advise
- -- Azhar
declare @dt datetime ='2024-06-28 06:34:00'
CREATE TABLE #temp_table(
action [varchar](50) NULL, -... - 10:56 AM Production Ticket(ST) #12126 (Escalate to 2nd Level Support): Daily Fresh - Both invoice sales on dashboard different. Kindly advise
- 10:53 AM Production Ticket(ST) #12126: Daily Fresh - Both invoice sales on dashboard different. Kindly advise
- hi Afiq need your help on this ticket.
This is the finding :
this logic is stored in the sp_sync_download_user_sal...
02/07/2024
- 06:23 PM Production Ticket(ST) #12146: DailyFresh- I have another issue. attached is the missed call report for 29/6
- Create a new planned route on July 2nd for the next day, July 3rd.
On July 3rd, check if the missed call report is r... - 06:18 PM Production Ticket(ST) #12146 (Ticket Resolved): DailyFresh- I have another issue. attached is the missed call report for 29/6
Filtered to PRK03, 05, 08 missed calls
screenshot from user device show no missed calls- 12:01 PM Production Ticket(ST) #12007 (Monitoring): Daily Fresh- Hi technical team. SEL07 cancel this invoice. I already said that cancel from handheld no need to stock in back cause is auto will stock in back unless if cancel using website. But user said, the bread not stock in.
- 09:52 AM Production Ticket(ST) #12007: Daily Fresh- Hi technical team. SEL07 cancel this invoice. I already said that cancel from handheld no need to stock in back cause is auto will stock in back unless if cancel using website. But user said, the bread not stock in.
- As I check with technical team feedback
Technical team will put this issue in the watchlist since the issue could ... - 09:48 AM Production Ticket(ST) #11839: DailyFresh- D,putra & warisan infak dlm hh ada 2 buang 1 ok
- Testing Has to be done on this
Steps need to do
-- Create plan route with duplicate customer outlet
Expected re... - 09:44 AM Production Ticket(ST) #12126 (Support In Progress): Daily Fresh - Both invoice sales on dashboard different. Kindly advise
- 09:31 AM Production Ticket(ST) #12125 (Ticket Resolved): DailyFresh- The above are the 4 invoices for 28/6
- 09:29 AM Production Ticket(ST) #12119 (Ticket Resolved): DAILYFRESH - He managed to lock in but EOD show no transaction
01/07/2024
- 05:47 PM Production Ticket(ST) #12125: DailyFresh- The above are the 4 invoices for 28/6
- select * from txn_invoice_history_header where invoice_no= 'INPNG07000327-240628'
select * from txn_invoice_history_... - 05:26 PM Production Ticket(ST) #12125 (Pending Client Verification): DailyFresh- The above are the 4 invoices for 28/6
- 05:25 PM Production Ticket(ST) #12125 (Support In Progress): DailyFresh- The above are the 4 invoices for 28/6
- 10:21 AM Production Ticket(ST) #12125 (Ticket Resolved): DailyFresh- The above are the 4 invoices for 28/6
- Pls advise on how to capture these in system
- 10:23 AM Production Ticket(ST) #12126 (Ticket Resolved): Daily Fresh - Both invoice sales on dashboard different. Kindly advise
- !WhatsApp%20Image%202024-07-01%20at%2009.48.13_b039d822.jpg!
!WhatsApp%20Image%202024-07-01%20at%2009.49.03_e8d39477...
29/06/2024
28/06/2024
- 05:54 PM Production Ticket(ST) #12119 (Ticket Resolved): DAILYFRESH - He managed to lock in but EOD show no transaction
- He managed to lock in but EOD show no transaction
Already uploaded database. Pls help to check
!bee7e192-8666-433...
26/06/2024
- 12:41 PM Production Ticket(ST) #12015 (Ticket Resolved): DAILYFRESH - This is the report I pulled as of 12/6/24. first report at 9am, second report at 2pm. Can I know why the same report is just different time but different figure??
- 11:43 AM Production Ticket(ST) #12070 (Ticket Resolved): DailyFresh- Hi Technical Team. Kindly check for JHR09,their sales on 12.6, 13.6, 14.6, 15.6 their sales not capture as reported by our account side. I already ask user to upload database.
25/06/2024
- 06:29 PM Production Ticket(ST) #12015: DAILYFRESH - This is the report I pulled as of 12/6/24. first report at 9am, second report at 2pm. Can I know why the same report is just different time but different figure??
- Rashdan follow up with nana
21/06/2024
- 06:40 PM Production Ticket(ST) #12043 (Ticket Resolved): Daily Fresh- Why the sistem sales & handheld sales not same for TAI05?
- 06:39 PM Production Ticket(ST) #12043 (Support In Progress): Daily Fresh- Why the sistem sales & handheld sales not same for TAI05?
- 12:47 PM Production Ticket(ST) #12070 (Pending Client Verification): DailyFresh- Hi Technical Team. Kindly check for JHR09,their sales on 12.6, 13.6, 14.6, 15.6 their sales not capture as reported by our account side. I already ask user to upload database.
- select * from member where member_cd= 'JHR09'
select * from sync_mobile_token where login_id= 'JHR09'AND create... - 12:43 PM Production Ticket(ST) #12070 (Support In Progress): DailyFresh- Hi Technical Team. Kindly check for JHR09,their sales on 12.6, 13.6, 14.6, 15.6 their sales not capture as reported by our account side. I already ask user to upload database.
- 10:03 AM Production Ticket(ST) #12070 (Ticket Resolved): DailyFresh- Hi Technical Team. Kindly check for JHR09,their sales on 12.6, 13.6, 14.6, 15.6 their sales not capture as reported by our account side. I already ask user to upload database.
- Hi Technical Team. Kindly check for JHR09,their sales on 12.6, 13.6, 14.6, 15.6 their sales not capture as reported b...
20/06/2024
- 03:43 PM Production Ticket(ST) #12043: Daily Fresh- Why the sistem sales & handheld sales not same for TAI05?
- As we check from our side the calculation based on the mobile is correct. Already had a call with customer we suspect...
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