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From 14/06/2024 to 13/07/2024

12/07/2024

03:06 PM Production Ticket(ST) #12126: Daily Fresh - Both invoice sales on dashboard different. Kindly advise
Click up Status: trial
Have to do testing on this
Muhammed Azhar Mohamed Maideen

10/07/2024

08:11 AM Production Ticket(ST) #12126: Daily Fresh - Both invoice sales on dashboard different. Kindly advise
Azhar to follow up the fixes Muhammad Arif

09/07/2024

01:39 PM Production Ticket(ST) #12183 (Ticket Resolved): DailyFresh- Morning technical team. AST08 have issue with their stock. The stock for cream coco is negative even already top up the stock. Kindly advice.
Muhammed Azhar Mohamed Maideen
01:36 PM Production Ticket(ST) #12183 (Support In Progress): DailyFresh- Morning technical team. AST08 have issue with their stock. The stock for cream coco is negative even already top up the stock. Kindly advice.
Muhammed Azhar Mohamed Maideen
10:07 AM Production Ticket(ST) #12183 (Ticket Resolved): DailyFresh- Morning technical team. AST08 have issue with their stock. The stock for cream coco is negative even already top up the stock. Kindly advice.
!WhatsApp%20Image%202024-07-09%20at%2008.43.12_b86e3fd2.jpg!
Muhammed Azhar Mohamed Maideen
09:29 AM Production Ticket(ST) #12146 (Ticket Resolved): DailyFresh- I have another issue. attached is the missed call report for 29/6
Muhammed Azhar Mohamed Maideen
09:26 AM Production Ticket(ST) #12146 (Support In Progress): DailyFresh- I have another issue. attached is the missed call report for 29/6
Muhammed Azhar Mohamed Maideen

06/07/2024

10:52 AM Production Ticket(ST) #12126: Daily Fresh - Both invoice sales on dashboard different. Kindly advise
Hi @~Gabriel , upon checking, we find out the dashboard is showing different figure due to cancelled invoice and canc... Muhammad Arif
10:51 AM Production Ticket(ST) #12126 (Escalated to Level 3): Daily Fresh - Both invoice sales on dashboard different. Kindly advise
Muhammad Arif

05/07/2024

06:16 PM Production Ticket(ST) #11839 (Ticket Resolved): DailyFresh- D,putra & warisan infak dlm hh ada 2 buang 1 ok
Muhammed Azhar Mohamed Maideen
06:13 PM Production Ticket(ST) #11839 (Pending Client Verification): DailyFresh- D,putra & warisan infak dlm hh ada 2 buang 1 ok
Muhammed Azhar Mohamed Maideen
05:30 PM Production Ticket(ST) #12126 (Support In Progress): Daily Fresh - Both invoice sales on dashboard different. Kindly advise
Muhammed Azhar Mohamed Maideen
04:48 PM Production Ticket(ST) #12126: Daily Fresh - Both invoice sales on dashboard different. Kindly advise

-- -My findings
-- Hi arif as I check from our side I notice that the invoice and credit note has been cancelled o...
Muhammed Azhar Mohamed Maideen

03/07/2024

02:10 PM Production Ticket(ST) #12126 (Pending Client Feedback): Daily Fresh - Both invoice sales on dashboard different. Kindly advise
-- Azhar
declare @dt datetime ='2024-06-28 06:34:00'
CREATE TABLE #temp_table(
action [varchar](50) NULL, -...
Muhammed Azhar Mohamed Maideen
10:56 AM Production Ticket(ST) #12126 (Escalate to 2nd Level Support): Daily Fresh - Both invoice sales on dashboard different. Kindly advise
Muhammed Azhar Mohamed Maideen
10:53 AM Production Ticket(ST) #12126: Daily Fresh - Both invoice sales on dashboard different. Kindly advise
hi Afiq need your help on this ticket.
This is the finding :
this logic is stored in the sp_sync_download_user_sal...
Muhammed Azhar Mohamed Maideen

02/07/2024

06:23 PM Production Ticket(ST) #12146: DailyFresh- I have another issue. attached is the missed call report for 29/6
Create a new planned route on July 2nd for the next day, July 3rd.
On July 3rd, check if the missed call report is r...
Muhammed Azhar Mohamed Maideen
06:18 PM Production Ticket(ST) #12146 (Ticket Resolved): DailyFresh- I have another issue. attached is the missed call report for 29/6

Filtered to PRK03, 05, 08 missed calls
screenshot from user device show no missed calls
Muhammed Azhar Mohamed Maideen
12:01 PM Production Ticket(ST) #12007 (Monitoring): Daily Fresh- Hi technical team. SEL07 cancel this invoice. I already said that cancel from handheld no need to stock in back cause is auto will stock in back unless if cancel using website. But user said, the bread not stock in.
Muhammed Azhar Mohamed Maideen
09:52 AM Production Ticket(ST) #12007: Daily Fresh- Hi technical team. SEL07 cancel this invoice. I already said that cancel from handheld no need to stock in back cause is auto will stock in back unless if cancel using website. But user said, the bread not stock in.
As I check with technical team feedback
Technical team will put this issue in the watchlist since the issue could ...
Muhammed Azhar Mohamed Maideen
09:48 AM Production Ticket(ST) #11839: DailyFresh- D,putra & warisan infak dlm hh ada 2 buang 1 ok
Testing Has to be done on this
Steps need to do
-- Create plan route with duplicate customer outlet
Expected re...
Muhammed Azhar Mohamed Maideen
09:44 AM Production Ticket(ST) #12126 (Support In Progress): Daily Fresh - Both invoice sales on dashboard different. Kindly advise
Muhammed Azhar Mohamed Maideen
09:31 AM Production Ticket(ST) #12125 (Ticket Resolved): DailyFresh- The above are the 4 invoices for 28/6
Muhammed Azhar Mohamed Maideen
09:29 AM Production Ticket(ST) #12119 (Ticket Resolved): DAILYFRESH - He managed to lock in but EOD show no transaction
Muhammed Azhar Mohamed Maideen

01/07/2024

05:47 PM Production Ticket(ST) #12125: DailyFresh- The above are the 4 invoices for 28/6
select * from txn_invoice_history_header where invoice_no= 'INPNG07000327-240628'
select * from txn_invoice_history_...
Muhammed Azhar Mohamed Maideen
05:26 PM Production Ticket(ST) #12125 (Pending Client Verification): DailyFresh- The above are the 4 invoices for 28/6
Muhammed Azhar Mohamed Maideen
05:25 PM Production Ticket(ST) #12125 (Support In Progress): DailyFresh- The above are the 4 invoices for 28/6
Muhammed Azhar Mohamed Maideen
10:21 AM Production Ticket(ST) #12125 (Ticket Resolved): DailyFresh- The above are the 4 invoices for 28/6
Pls advise on how to capture these in system Muhammed Azhar Mohamed Maideen
10:23 AM Production Ticket(ST) #12126 (Ticket Resolved): Daily Fresh - Both invoice sales on dashboard different. Kindly advise
!WhatsApp%20Image%202024-07-01%20at%2009.48.13_b039d822.jpg!
!WhatsApp%20Image%202024-07-01%20at%2009.49.03_e8d39477...
Muhammed Azhar Mohamed Maideen

29/06/2024

10:47 AM Production Ticket(ST) #12119 (Support In Progress): DAILYFRESH - He managed to lock in but EOD show no transaction
Rashdan Hussin

28/06/2024

05:54 PM Production Ticket(ST) #12119 (Ticket Resolved): DAILYFRESH - He managed to lock in but EOD show no transaction
He managed to lock in but EOD show no transaction
Already uploaded database. Pls help to check
!bee7e192-8666-433...
Rashdan Hussin

26/06/2024

12:41 PM Production Ticket(ST) #12015 (Ticket Resolved): DAILYFRESH - This is the report I pulled as of 12/6/24. first report at 9am, second report at 2pm. Can I know why the same report is just different time but different figure??
Rashdan Hussin
11:43 AM Production Ticket(ST) #12070 (Ticket Resolved): DailyFresh- Hi Technical Team. Kindly check for JHR09,their sales on 12.6, 13.6, 14.6, 15.6 their sales not capture as reported by our account side. I already ask user to upload database.
Muhammed Azhar Mohamed Maideen

25/06/2024

06:29 PM Production Ticket(ST) #12015: DAILYFRESH - This is the report I pulled as of 12/6/24. first report at 9am, second report at 2pm. Can I know why the same report is just different time but different figure??
Rashdan follow up with nana Muhammad Arif

21/06/2024

06:40 PM Production Ticket(ST) #12043 (Ticket Resolved): Daily Fresh- Why the sistem sales & handheld sales not same for TAI05?
Muhammed Azhar Mohamed Maideen
06:39 PM Production Ticket(ST) #12043 (Support In Progress): Daily Fresh- Why the sistem sales & handheld sales not same for TAI05?
Muhammed Azhar Mohamed Maideen
12:47 PM Production Ticket(ST) #12070 (Pending Client Verification): DailyFresh- Hi Technical Team. Kindly check for JHR09,their sales on 12.6, 13.6, 14.6, 15.6 their sales not capture as reported by our account side. I already ask user to upload database.
select * from member where member_cd= 'JHR09'
select * from sync_mobile_token where login_id= 'JHR09'AND create...
Muhammed Azhar Mohamed Maideen
12:43 PM Production Ticket(ST) #12070 (Support In Progress): DailyFresh- Hi Technical Team. Kindly check for JHR09,their sales on 12.6, 13.6, 14.6, 15.6 their sales not capture as reported by our account side. I already ask user to upload database.
Muhammed Azhar Mohamed Maideen
10:03 AM Production Ticket(ST) #12070 (Ticket Resolved): DailyFresh- Hi Technical Team. Kindly check for JHR09,their sales on 12.6, 13.6, 14.6, 15.6 their sales not capture as reported by our account side. I already ask user to upload database.
Hi Technical Team. Kindly check for JHR09,their sales on 12.6, 13.6, 14.6, 15.6 their sales not capture as reported b... Muhammed Azhar Mohamed Maideen

20/06/2024

03:43 PM Production Ticket(ST) #12043: Daily Fresh- Why the sistem sales & handheld sales not same for TAI05?
As we check from our side the calculation based on the mobile is correct. Already had a call with customer we suspect... Muhammed Azhar Mohamed Maideen

18/06/2024

02:39 PM Production Ticket(ST) #12043 (Ticket Resolved): Daily Fresh- Why the sistem sales & handheld sales not same for TAI05?
!WhatsApp%20Image%202024-06-18%20at%2011.28.49_08b4f366.jpg!
https://crenergy.sharepoint.com/:f:/g/EqZ5FI1_0rNOu...
Muhammed Azhar Mohamed Maideen
09:28 AM Production Ticket(ST) #11839: DailyFresh- D,putra & warisan infak dlm hh ada 2 buang 1 ok
ClickUp Status: expected to deploy 21 june 2024 Muhammed Azhar Mohamed Maideen
09:22 AM Production Ticket(ST) #12007: Daily Fresh- Hi technical team. SEL07 cancel this invoice. I already said that cancel from handheld no need to stock in back cause is auto will stock in back unless if cancel using website. But user said, the bread not stock in.
Click Up Status: In Progress Muhammed Azhar Mohamed Maideen

15/06/2024

11:13 AM Production Ticket(ST) #12015 (Pending Client Feedback): DAILYFRESH - This is the report I pulled as of 12/6/24. first report at 9am, second report at 2pm. Can I know why the same report is just different time but different figure??
Hi @~NanaAzira , could you please check if you have a soft copy of both figures?it may help my investigation Muhammad Arif
11:13 AM Production Ticket(ST) #12015 (Support In Progress): DAILYFRESH - This is the report I pulled as of 12/6/24. first report at 9am, second report at 2pm. Can I know why the same report is just different time but different figure??
Muhammad Arif
09:48 AM Production Ticket(ST) #11927 (Ticket Resolved): Daily fresh- Hi Technical Team. For PNG05 problem for uploading on 1.6.2024. Today my account site said no invoice uploading that day but user said already okay. Please assist.
Good Morning @~NanaAzira, upon checking, we find out there is no transaction created on 1.6.2024. Based on user's mob... Muhammad Arif

14/06/2024

06:35 PM Production Ticket(ST) #12015: DAILYFRESH - This is the report I pulled as of 12/6/24. first report at 9am, second report at 2pm. Can I know why the same report is just different time but different figure??
hi arif
this report sales quantity by item report
User found that there is discrepancy value between 9 am and 2...
Muhammed Azhar Mohamed Maideen
 

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