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From 21/05/2024 to 19/06/2024

18/06/2024

02:39 PM Production Ticket(ST) #12043 (Ticket Resolved): Daily Fresh- Why the sistem sales & handheld sales not same for TAI05?
!WhatsApp%20Image%202024-06-18%20at%2011.28.49_08b4f366.jpg!
https://crenergy.sharepoint.com/:f:/g/EqZ5FI1_0rNOu...
Muhammed Azhar Mohamed Maideen
09:28 AM Production Ticket(ST) #11839: DailyFresh- D,putra & warisan infak dlm hh ada 2 buang 1 ok
ClickUp Status: expected to deploy 21 june 2024 Muhammed Azhar Mohamed Maideen
09:22 AM Production Ticket(ST) #12007: Daily Fresh- Hi technical team. SEL07 cancel this invoice. I already said that cancel from handheld no need to stock in back cause is auto will stock in back unless if cancel using website. But user said, the bread not stock in.
Click Up Status: In Progress Muhammed Azhar Mohamed Maideen

15/06/2024

11:13 AM Production Ticket(ST) #12015 (Pending Client Feedback): DAILYFRESH - This is the report I pulled as of 12/6/24. first report at 9am, second report at 2pm. Can I know why the same report is just different time but different figure??
Hi @~NanaAzira , could you please check if you have a soft copy of both figures?it may help my investigation Muhammad Arif
11:13 AM Production Ticket(ST) #12015 (Support In Progress): DAILYFRESH - This is the report I pulled as of 12/6/24. first report at 9am, second report at 2pm. Can I know why the same report is just different time but different figure??
Muhammad Arif
09:48 AM Production Ticket(ST) #11927 (Ticket Resolved): Daily fresh- Hi Technical Team. For PNG05 problem for uploading on 1.6.2024. Today my account site said no invoice uploading that day but user said already okay. Please assist.
Good Morning @~NanaAzira, upon checking, we find out there is no transaction created on 1.6.2024. Based on user's mob... Muhammad Arif

14/06/2024

06:35 PM Production Ticket(ST) #12015: DAILYFRESH - This is the report I pulled as of 12/6/24. first report at 9am, second report at 2pm. Can I know why the same report is just different time but different figure??
hi arif
this report sales quantity by item report
User found that there is discrepancy value between 9 am and 2...
Muhammed Azhar Mohamed Maideen

13/06/2024

02:53 PM Production Ticket(ST) #12015 (Ticket Resolved): DAILYFRESH - This is the report I pulled as of 12/6/24. first report at 9am, second report at 2pm. Can I know why the same report is just different time but different figure??
!WhatsApp%20Image%202024-06-13%20at%2014.43.55_b5c868a1.jpg!
!WhatsApp%20Image%202024-06-13%20at%2014.43.57_b0785ea7...
Muhammed Azhar Mohamed Maideen
11:07 AM Production Ticket(ST) #12007: Daily Fresh- Hi technical team. SEL07 cancel this invoice. I already said that cancel from handheld no need to stock in back cause is auto will stock in back unless if cancel using website. But user said, the bread not stock in.
https://app.clickup.com/t/86epjz02c Muhammed Azhar Mohamed Maideen

12/06/2024

05:32 PM Production Ticket(ST) #12007 (Escalated to Level 3): Daily Fresh- Hi technical team. SEL07 cancel this invoice. I already said that cancel from handheld no need to stock in back cause is auto will stock in back unless if cancel using website. But user said, the bread not stock in.
Muhammed Azhar Mohamed Maideen
05:23 PM Production Ticket(ST) #12007 (Support In Progress): Daily Fresh- Hi technical team. SEL07 cancel this invoice. I already said that cancel from handheld no need to stock in back cause is auto will stock in back unless if cancel using website. But user said, the bread not stock in.
Muhammed Azhar Mohamed Maideen
04:10 PM Production Ticket(ST) #12007 (Ticket Resolved): Daily Fresh- Hi technical team. SEL07 cancel this invoice. I already said that cancel from handheld no need to stock in back cause is auto will stock in back unless if cancel using website. But user said, the bread not stock in.
!WhatsApp%20Image%202024-06-12%20at%2011.12.57_cf04cdaf.jpg!
Muhammed Azhar Mohamed Maideen

09/06/2024

02:14 PM Production Ticket(ST) #11927: Daily fresh- Hi Technical Team. For PNG05 problem for uploading on 1.6.2024. Today my account site said no invoice uploading that day but user said already okay. Please assist.
Hi @~NanaAzira , may i get an update? Muhammad Arif

06/06/2024

11:47 AM Production Ticket(ST) #11927 (Pending Client Verification): Daily fresh- Hi Technical Team. For PNG05 problem for uploading on 1.6.2024. Today my account site said no invoice uploading that day but user said already okay. Please assist.
Muhammad Arif
11:33 AM Production Ticket(ST) #11927 (Support In Progress): Daily fresh- Hi Technical Team. For PNG05 problem for uploading on 1.6.2024. Today my account site said no invoice uploading that day but user said already okay. Please assist.
Muhammad Arif

05/06/2024

06:19 PM Production Ticket(ST) #11927 (Ticket Resolved): Daily fresh- Hi Technical Team. For PNG05 problem for uploading on 1.6.2024. Today my account site said no invoice uploading that day but user said already okay. Please assist.
!WhatsApp%20Image%202024-06-01%20at%2021.58.22_8ebbaa96.jpg!
Muhammed Azhar Mohamed Maideen

02/06/2024

05:51 PM Production Ticket(ST) #11906 (Ticket Resolved): DAILYFRESH - PNG06 problem to upload sales.
Rashdan Hussin
05:49 PM Production Ticket(ST) #11906 (Support In Progress): DAILYFRESH - PNG06 problem to upload sales.
Rashdan Hussin

01/06/2024

10:10 PM Production Ticket(ST) #11906 (Ticket Resolved): DAILYFRESH - PNG06 problem to upload sales.
PNG06 problem to upload sales. Hi technical teamm. Sorry for disturb. If like this is it cause of their line connect... Rashdan Hussin
09:40 PM Production Ticket(ST) #11903 (Ticket Resolved): DAILYFRESH - morning technical team..please assist
Rashdan Hussin
09:38 PM Production Ticket(ST) #11903 (Support In Progress): DAILYFRESH - morning technical team..please assist
Rashdan Hussin
09:37 PM Production Ticket(ST) #11903 (Ticket Resolved): DAILYFRESH - morning technical team..please assist
morning technical team..please assist.
PNG06
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!e5b491cc-9e02-4ad0-96...
Rashdan Hussin

30/05/2024

12:23 PM Production Ticket(ST) #11870 (Ticket Resolved): DailyFresh- JHB06 cannot log in. User said after log in, the sistem auto log out.
Muhammed Azhar Mohamed Maideen
12:20 PM Production Ticket(ST) #11870 (Support In Progress): DailyFresh- JHB06 cannot log in. User said after log in, the sistem auto log out.
Muhammed Azhar Mohamed Maideen
09:42 AM Production Ticket(ST) #11870: DailyFresh- JHB06 cannot log in. User said after log in, the sistem auto log out.
User already sent the screenshot
But from our side we could not replicate issue.
Muhammed Azhar Mohamed Maideen
10:21 AM Production Ticket(ST) #11846: DailyFresh- KUA04 Stock Ballance semalam tiada dalam stock Hari ini
select a.eod_date,b.eod_date,a.product_id, a.stock_balance_qty,b.opening_qty from txn_mobile_eod a
inner join txn_m...
Muhammed Azhar Mohamed Maideen
10:20 AM Production Ticket(ST) #11846: DailyFresh- KUA04 Stock Ballance semalam tiada dalam stock Hari ini
https://app.clickup.com/t/86epfez1j Muhammed Azhar Mohamed Maideen
10:19 AM Production Ticket(ST) #11846 (Ticket Resolved): DailyFresh- KUA04 Stock Ballance semalam tiada dalam stock Hari ini
select a.eod_date,b.eod_date,a.product_id, a.stock_balance_qty,b.opening_qty from txn_mobile_eod a
inner join txn_m...
Muhammed Azhar Mohamed Maideen
09:05 AM Production Ticket(ST) #11846 (Pending Client Feedback): DailyFresh- KUA04 Stock Ballance semalam tiada dalam stock Hari ini
hi @~NanaAzira , noted on this escalation we will check on this. thank you Muhammed Azhar Mohamed Maideen
09:52 AM Production Ticket(ST) #11869 (Ticket Resolved): Hi Techical Team, Kindly, check for JHR03. User said his sistem cannot see the goods. Kindly assist urgently ya
Muhammed Azhar Mohamed Maideen
09:51 AM Production Ticket(ST) #11839 (Escalated to Level 3): DailyFresh- D,putra & warisan infak dlm hh ada 2 buang 1 ok
https://app.clickup.com/t/86epfkf1r
Delete from mst_route where route_summary_id in(
select route_summary_id fro...
Muhammed Azhar Mohamed Maideen
09:08 AM Production Ticket(ST) #11839: DailyFresh- D,putra & warisan infak dlm hh ada 2 buang 1 ok
Hi Technical Team. Why the same cstmr double for tomorrow? As per last week.
Same cstmr. AST17
Muhammed Azhar Mohamed Maideen

29/05/2024

03:41 PM Production Ticket(ST) #11870: DailyFresh- JHB06 cannot log in. User said after log in, the sistem auto log out.
As I checked from our side, We are able to login as user
Already requested user to perform Screen Recordong for fu...
Muhammed Azhar Mohamed Maideen
03:36 PM Production Ticket(ST) #11870 (Ticket Resolved): DailyFresh- JHB06 cannot log in. User said after log in, the sistem auto log out.
!WhatsApp%20Image%202024-05-29%20at%2013.21.19_f79f10db.jpg!
Muhammed Azhar Mohamed Maideen
02:30 PM Production Ticket(ST) #11839: DailyFresh- D,putra & warisan infak dlm hh ada 2 buang 1 ok
User faced issue that they could not upload database
already requested user to send screen recording for further ...
Muhammed Azhar Mohamed Maideen
02:29 PM Production Ticket(ST) #11869 (Pending Client Verification): Hi Techical Team, Kindly, check for JHR03. User said his sistem cannot see the goods. Kindly assist urgently ya
Muhammed Azhar Mohamed Maideen
02:27 PM Production Ticket(ST) #11869 (Support In Progress): Hi Techical Team, Kindly, check for JHR03. User said his sistem cannot see the goods. Kindly assist urgently ya
Muhammed Azhar Mohamed Maideen
12:28 PM Production Ticket(ST) #11869 (Ticket Resolved): Hi Techical Team, Kindly, check for JHR03. User said his sistem cannot see the goods. Kindly assist urgently ya
User said eco shop sales cannot see.
Then for the goods butter sugar and butter butter scotch not in his list.
Muhammed Azhar Mohamed Maideen
11:37 AM Production Ticket(ST) #11766 (Ticket Resolved): DAILYFRESH - Van Goods Request Approval for SRB07 whose should be approve?
Rashdan Hussin
11:35 AM Production Ticket(ST) #11766 (Pending Client Verification): DAILYFRESH - Van Goods Request Approval for SRB07 whose should be approve?
Rashdan Hussin
09:52 AM Production Ticket(ST) #11846 (Support In Progress): DailyFresh- KUA04 Stock Ballance semalam tiada dalam stock Hari ini
SELECT t.created_date,t.opening_qty,t.stock_balance_qty,t.van_in_qty,t.van_out_qty, p.item_name,*
FROM txn_mobile_eo...
Muhammed Azhar Mohamed Maideen

28/05/2024

03:03 PM Production Ticket(ST) #11846 (Pending Client Feedback): DailyFresh- KUA04 Stock Ballance semalam tiada dalam stock Hari ini
As I checked , User will upload database tomorrow Muhammed Azhar Mohamed Maideen
03:01 PM Production Ticket(ST) #11846 (Support In Progress): DailyFresh- KUA04 Stock Ballance semalam tiada dalam stock Hari ini
Muhammed Azhar Mohamed Maideen
12:12 PM Production Ticket(ST) #11846 (Ticket Resolved): DailyFresh- KUA04 Stock Ballance semalam tiada dalam stock Hari ini
!WhatsApp%20Image%202024-05-28%20at%2010.33.28_05c21ebc.jpg!
!WhatsApp%20Image%202024-05-28%20at%2010.33.27_d5b49ade...
Muhammed Azhar Mohamed Maideen
09:50 AM Production Ticket(ST) #11839 (Pending Client Feedback): DailyFresh- D,putra & warisan infak dlm hh ada 2 buang 1 ok
Requested user to upload database for further checking
select * from customer where customer_code= 'ASCS1208'
...
Muhammed Azhar Mohamed Maideen
09:48 AM Production Ticket(ST) #11839 (Support In Progress): DailyFresh- D,putra & warisan infak dlm hh ada 2 buang 1 ok
Muhammed Azhar Mohamed Maideen
09:48 AM Production Ticket(ST) #11839 (Ticket Resolved): DailyFresh- D,putra & warisan infak dlm hh ada 2 buang 1 ok
!WhatsApp%20Image%202024-05-28%20at%2008.28.29_7e95f59c.jpg!
!WhatsApp%20Image%202024-05-28%20at%2008.26.46_37693e31...
Muhammed Azhar Mohamed Maideen

22/05/2024

04:14 PM Production Ticket(ST) #11776 (Ticket Resolved): DAILYFRESH - how at handheld have double cstmr name
select * from customer where customer_code = 'ASCS0755'
select * from customer_at where customer_code = 'ASCS0755'
...
Rashdan Hussin
04:11 PM Production Ticket(ST) #11776 (Support In Progress): DAILYFRESH - how at handheld have double cstmr name
Rashdan Hussin
04:11 PM Production Ticket(ST) #11776 (Ticket Resolved): DAILYFRESH - how at handheld have double cstmr name
Hi Technical, Can i know how at handheld have double cstmr name ya? AST17. Please advice
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Rashdan Hussin
04:09 PM Production Ticket(ST) #11775 (Ticket Resolved): DAILYFRESH - Sales Quantity By Item Report. Please assist.
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the highlighted column can ...
Rashdan Hussin
04:01 PM Production Ticket(ST) #11775 (Support In Progress): DAILYFRESH - Sales Quantity By Item Report. Please assist.
Rashdan Hussin
04:01 PM Production Ticket(ST) #11775 (Ticket Resolved): DAILYFRESH - Sales Quantity By Item Report. Please assist.
Morning Technical team. Sales Quantity By Item Report. Please assist.
!0efa6dc9-0925-4ef8-9450-5df18d7e9f7d.jpg!
Rashdan Hussin

21/05/2024

03:10 PM Production Ticket(ST) #11766 (Escalated to Level 3): DAILYFRESH - Van Goods Request Approval for SRB07 whose should be approve?
Rashdan Hussin
02:04 PM Production Ticket(ST) #11766: DAILYFRESH - Van Goods Request Approval for SRB07 whose should be approve?
select * from approval_flow where org_id = 'A000003' and activity = 'Van Goods Request'
select * from approval_flow_...
Rashdan Hussin
11:38 AM Production Ticket(ST) #11766 (Support In Progress): DAILYFRESH - Van Goods Request Approval for SRB07 whose should be approve?
Based on checking, SRB07 was assigned to two branches, SRB and SHA. And there is approver for both branches.
VanGood...
Rashdan Hussin
11:37 AM Production Ticket(ST) #11766 (Ticket Resolved): DAILYFRESH - Van Goods Request Approval for SRB07 whose should be approve?
Hi Technical Team. For Van Goods Request Approval for SRB07 whose should be approve? SRB01 right? But this 2 days, th... Rashdan Hussin
 

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