Activity
From 18/05/2024 to 16/06/2024
15/06/2024
- 11:13 AM Production Ticket(ST) #12015 (Pending Client Feedback): DAILYFRESH - This is the report I pulled as of 12/6/24. first report at 9am, second report at 2pm. Can I know why the same report is just different time but different figure??
- Hi @~NanaAzira , could you please check if you have a soft copy of both figures?it may help my investigation
- 11:13 AM Production Ticket(ST) #12015 (Support In Progress): DAILYFRESH - This is the report I pulled as of 12/6/24. first report at 9am, second report at 2pm. Can I know why the same report is just different time but different figure??
- 09:48 AM Production Ticket(ST) #11927 (Ticket Resolved): Daily fresh- Hi Technical Team. For PNG05 problem for uploading on 1.6.2024. Today my account site said no invoice uploading that day but user said already okay. Please assist.
- Good Morning @~NanaAzira, upon checking, we find out there is no transaction created on 1.6.2024. Based on user's mob...
14/06/2024
- 06:35 PM Production Ticket(ST) #12015: DAILYFRESH - This is the report I pulled as of 12/6/24. first report at 9am, second report at 2pm. Can I know why the same report is just different time but different figure??
- hi arif
this report sales quantity by item report
User found that there is discrepancy value between 9 am and 2...
13/06/2024
- 02:53 PM Production Ticket(ST) #12015 (Ticket Resolved): DAILYFRESH - This is the report I pulled as of 12/6/24. first report at 9am, second report at 2pm. Can I know why the same report is just different time but different figure??
- !WhatsApp%20Image%202024-06-13%20at%2014.43.55_b5c868a1.jpg!
!WhatsApp%20Image%202024-06-13%20at%2014.43.57_b0785ea7... - 11:07 AM Production Ticket(ST) #12007: Daily Fresh- Hi technical team. SEL07 cancel this invoice. I already said that cancel from handheld no need to stock in back cause is auto will stock in back unless if cancel using website. But user said, the bread not stock in.
- https://app.clickup.com/t/86epjz02c
12/06/2024
- 05:32 PM Production Ticket(ST) #12007 (Escalated to Level 3): Daily Fresh- Hi technical team. SEL07 cancel this invoice. I already said that cancel from handheld no need to stock in back cause is auto will stock in back unless if cancel using website. But user said, the bread not stock in.
- 05:23 PM Production Ticket(ST) #12007 (Support In Progress): Daily Fresh- Hi technical team. SEL07 cancel this invoice. I already said that cancel from handheld no need to stock in back cause is auto will stock in back unless if cancel using website. But user said, the bread not stock in.
- 04:10 PM Production Ticket(ST) #12007 (Ticket Resolved): Daily Fresh- Hi technical team. SEL07 cancel this invoice. I already said that cancel from handheld no need to stock in back cause is auto will stock in back unless if cancel using website. But user said, the bread not stock in.
- !WhatsApp%20Image%202024-06-12%20at%2011.12.57_cf04cdaf.jpg!
09/06/2024
- 02:14 PM Production Ticket(ST) #11927: Daily fresh- Hi Technical Team. For PNG05 problem for uploading on 1.6.2024. Today my account site said no invoice uploading that day but user said already okay. Please assist.
- Hi @~NanaAzira , may i get an update?
06/06/2024
- 11:47 AM Production Ticket(ST) #11927 (Pending Client Verification): Daily fresh- Hi Technical Team. For PNG05 problem for uploading on 1.6.2024. Today my account site said no invoice uploading that day but user said already okay. Please assist.
- 11:33 AM Production Ticket(ST) #11927 (Support In Progress): Daily fresh- Hi Technical Team. For PNG05 problem for uploading on 1.6.2024. Today my account site said no invoice uploading that day but user said already okay. Please assist.
05/06/2024
- 06:19 PM Production Ticket(ST) #11927 (Ticket Resolved): Daily fresh- Hi Technical Team. For PNG05 problem for uploading on 1.6.2024. Today my account site said no invoice uploading that day but user said already okay. Please assist.
- !WhatsApp%20Image%202024-06-01%20at%2021.58.22_8ebbaa96.jpg!
02/06/2024
- 05:51 PM Production Ticket(ST) #11906 (Ticket Resolved): DAILYFRESH - PNG06 problem to upload sales.
- 05:49 PM Production Ticket(ST) #11906 (Support In Progress): DAILYFRESH - PNG06 problem to upload sales.
01/06/2024
- 10:10 PM Production Ticket(ST) #11906 (Ticket Resolved): DAILYFRESH - PNG06 problem to upload sales.
- PNG06 problem to upload sales. Hi technical teamm. Sorry for disturb. If like this is it cause of their line connect...
- 09:40 PM Production Ticket(ST) #11903 (Ticket Resolved): DAILYFRESH - morning technical team..please assist
- 09:38 PM Production Ticket(ST) #11903 (Support In Progress): DAILYFRESH - morning technical team..please assist
- 09:37 PM Production Ticket(ST) #11903 (Ticket Resolved): DAILYFRESH - morning technical team..please assist
- morning technical team..please assist.
PNG06
!0879d41e-ff38-4aab-bc63-e2392e2c44da.jpg!
!e5b491cc-9e02-4ad0-96...
30/05/2024
- 12:23 PM Production Ticket(ST) #11870 (Ticket Resolved): DailyFresh- JHB06 cannot log in. User said after log in, the sistem auto log out.
- 12:20 PM Production Ticket(ST) #11870 (Support In Progress): DailyFresh- JHB06 cannot log in. User said after log in, the sistem auto log out.
- 09:42 AM Production Ticket(ST) #11870: DailyFresh- JHB06 cannot log in. User said after log in, the sistem auto log out.
- User already sent the screenshot
But from our side we could not replicate issue.
- 10:21 AM Production Ticket(ST) #11846: DailyFresh- KUA04 Stock Ballance semalam tiada dalam stock Hari ini
- select a.eod_date,b.eod_date,a.product_id, a.stock_balance_qty,b.opening_qty from txn_mobile_eod a
inner join txn_m... - 10:20 AM Production Ticket(ST) #11846: DailyFresh- KUA04 Stock Ballance semalam tiada dalam stock Hari ini
- https://app.clickup.com/t/86epfez1j
- 10:19 AM Production Ticket(ST) #11846 (Ticket Resolved): DailyFresh- KUA04 Stock Ballance semalam tiada dalam stock Hari ini
- select a.eod_date,b.eod_date,a.product_id, a.stock_balance_qty,b.opening_qty from txn_mobile_eod a
inner join txn_m... - 09:05 AM Production Ticket(ST) #11846 (Pending Client Feedback): DailyFresh- KUA04 Stock Ballance semalam tiada dalam stock Hari ini
- hi @~NanaAzira , noted on this escalation we will check on this. thank you
- 09:52 AM Production Ticket(ST) #11869 (Ticket Resolved): Hi Techical Team, Kindly, check for JHR03. User said his sistem cannot see the goods. Kindly assist urgently ya
- 09:51 AM Production Ticket(ST) #11839 (Escalated to Level 3): DailyFresh- D,putra & warisan infak dlm hh ada 2 buang 1 ok
- https://app.clickup.com/t/86epfkf1r
Delete from mst_route where route_summary_id in(
select route_summary_id fro... - 09:08 AM Production Ticket(ST) #11839: DailyFresh- D,putra & warisan infak dlm hh ada 2 buang 1 ok
- Hi Technical Team. Why the same cstmr double for tomorrow? As per last week.
Same cstmr. AST17
29/05/2024
- 03:41 PM Production Ticket(ST) #11870: DailyFresh- JHB06 cannot log in. User said after log in, the sistem auto log out.
- As I checked from our side, We are able to login as user
Already requested user to perform Screen Recordong for fu... - 03:36 PM Production Ticket(ST) #11870 (Ticket Resolved): DailyFresh- JHB06 cannot log in. User said after log in, the sistem auto log out.
- !WhatsApp%20Image%202024-05-29%20at%2013.21.19_f79f10db.jpg!
- 02:30 PM Production Ticket(ST) #11839: DailyFresh- D,putra & warisan infak dlm hh ada 2 buang 1 ok
- User faced issue that they could not upload database
already requested user to send screen recording for further ... - 02:29 PM Production Ticket(ST) #11869 (Pending Client Verification): Hi Techical Team, Kindly, check for JHR03. User said his sistem cannot see the goods. Kindly assist urgently ya
- 02:27 PM Production Ticket(ST) #11869 (Support In Progress): Hi Techical Team, Kindly, check for JHR03. User said his sistem cannot see the goods. Kindly assist urgently ya
- 12:28 PM Production Ticket(ST) #11869 (Ticket Resolved): Hi Techical Team, Kindly, check for JHR03. User said his sistem cannot see the goods. Kindly assist urgently ya
- User said eco shop sales cannot see.
Then for the goods butter sugar and butter butter scotch not in his list. - 11:37 AM Production Ticket(ST) #11766 (Ticket Resolved): DAILYFRESH - Van Goods Request Approval for SRB07 whose should be approve?
- 11:35 AM Production Ticket(ST) #11766 (Pending Client Verification): DAILYFRESH - Van Goods Request Approval for SRB07 whose should be approve?
- 09:52 AM Production Ticket(ST) #11846 (Support In Progress): DailyFresh- KUA04 Stock Ballance semalam tiada dalam stock Hari ini
- SELECT t.created_date,t.opening_qty,t.stock_balance_qty,t.van_in_qty,t.van_out_qty, p.item_name,*
FROM txn_mobile_eo...
28/05/2024
- 03:03 PM Production Ticket(ST) #11846 (Pending Client Feedback): DailyFresh- KUA04 Stock Ballance semalam tiada dalam stock Hari ini
- As I checked , User will upload database tomorrow
- 03:01 PM Production Ticket(ST) #11846 (Support In Progress): DailyFresh- KUA04 Stock Ballance semalam tiada dalam stock Hari ini
- 12:12 PM Production Ticket(ST) #11846 (Ticket Resolved): DailyFresh- KUA04 Stock Ballance semalam tiada dalam stock Hari ini
- !WhatsApp%20Image%202024-05-28%20at%2010.33.28_05c21ebc.jpg!
!WhatsApp%20Image%202024-05-28%20at%2010.33.27_d5b49ade... - 09:50 AM Production Ticket(ST) #11839 (Pending Client Feedback): DailyFresh- D,putra & warisan infak dlm hh ada 2 buang 1 ok
- Requested user to upload database for further checking
select * from customer where customer_code= 'ASCS1208'
... - 09:48 AM Production Ticket(ST) #11839 (Support In Progress): DailyFresh- D,putra & warisan infak dlm hh ada 2 buang 1 ok
- 09:48 AM Production Ticket(ST) #11839 (Ticket Resolved): DailyFresh- D,putra & warisan infak dlm hh ada 2 buang 1 ok
- !WhatsApp%20Image%202024-05-28%20at%2008.28.29_7e95f59c.jpg!
!WhatsApp%20Image%202024-05-28%20at%2008.26.46_37693e31...
22/05/2024
- 04:14 PM Production Ticket(ST) #11776 (Ticket Resolved): DAILYFRESH - how at handheld have double cstmr name
- select * from customer where customer_code = 'ASCS0755'
select * from customer_at where customer_code = 'ASCS0755'
... - 04:11 PM Production Ticket(ST) #11776 (Support In Progress): DAILYFRESH - how at handheld have double cstmr name
- 04:11 PM Production Ticket(ST) #11776 (Ticket Resolved): DAILYFRESH - how at handheld have double cstmr name
- Hi Technical, Can i know how at handheld have double cstmr name ya? AST17. Please advice
!90c63a68-4f1a-487b-b9c5-... - 04:09 PM Production Ticket(ST) #11775 (Ticket Resolved): DAILYFRESH - Sales Quantity By Item Report. Please assist.
- !4d40ae78-69af-421c-b3af-ce873ea51ef7.jpg!
!94c290e7-3d81-4474-9720-ca479c017940.jpg!
the highlighted column can ... - 04:01 PM Production Ticket(ST) #11775 (Support In Progress): DAILYFRESH - Sales Quantity By Item Report. Please assist.
- 04:01 PM Production Ticket(ST) #11775 (Ticket Resolved): DAILYFRESH - Sales Quantity By Item Report. Please assist.
- Morning Technical team. Sales Quantity By Item Report. Please assist.
!0efa6dc9-0925-4ef8-9450-5df18d7e9f7d.jpg!
21/05/2024
- 03:10 PM Production Ticket(ST) #11766 (Escalated to Level 3): DAILYFRESH - Van Goods Request Approval for SRB07 whose should be approve?
- 02:04 PM Production Ticket(ST) #11766: DAILYFRESH - Van Goods Request Approval for SRB07 whose should be approve?
- select * from approval_flow where org_id = 'A000003' and activity = 'Van Goods Request'
select * from approval_flow_... - 11:38 AM Production Ticket(ST) #11766 (Support In Progress): DAILYFRESH - Van Goods Request Approval for SRB07 whose should be approve?
- Based on checking, SRB07 was assigned to two branches, SRB and SHA. And there is approver for both branches.
VanGood... - 11:37 AM Production Ticket(ST) #11766 (Ticket Resolved): DAILYFRESH - Van Goods Request Approval for SRB07 whose should be approve?
- Hi Technical Team. For Van Goods Request Approval for SRB07 whose should be approve? SRB01 right? But this 2 days, th...
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