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From 28/04/2024 to 27/05/2024

22/05/2024

04:14 PM Production Ticket(ST) #11776 (Ticket Resolved): DAILYFRESH - how at handheld have double cstmr name
select * from customer where customer_code = 'ASCS0755'
select * from customer_at where customer_code = 'ASCS0755'
...
Rashdan Hussin
04:11 PM Production Ticket(ST) #11776 (Support In Progress): DAILYFRESH - how at handheld have double cstmr name
Rashdan Hussin
04:11 PM Production Ticket(ST) #11776 (Ticket Resolved): DAILYFRESH - how at handheld have double cstmr name
Hi Technical, Can i know how at handheld have double cstmr name ya? AST17. Please advice
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Rashdan Hussin
04:09 PM Production Ticket(ST) #11775 (Ticket Resolved): DAILYFRESH - Sales Quantity By Item Report. Please assist.
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the highlighted column can ...
Rashdan Hussin
04:01 PM Production Ticket(ST) #11775 (Support In Progress): DAILYFRESH - Sales Quantity By Item Report. Please assist.
Rashdan Hussin
04:01 PM Production Ticket(ST) #11775 (Ticket Resolved): DAILYFRESH - Sales Quantity By Item Report. Please assist.
Morning Technical team. Sales Quantity By Item Report. Please assist.
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Rashdan Hussin

21/05/2024

03:10 PM Production Ticket(ST) #11766 (Escalated to Level 3): DAILYFRESH - Van Goods Request Approval for SRB07 whose should be approve?
Rashdan Hussin
02:04 PM Production Ticket(ST) #11766: DAILYFRESH - Van Goods Request Approval for SRB07 whose should be approve?
select * from approval_flow where org_id = 'A000003' and activity = 'Van Goods Request'
select * from approval_flow_...
Rashdan Hussin
11:38 AM Production Ticket(ST) #11766 (Support In Progress): DAILYFRESH - Van Goods Request Approval for SRB07 whose should be approve?
Based on checking, SRB07 was assigned to two branches, SRB and SHA. And there is approver for both branches.
VanGood...
Rashdan Hussin
11:37 AM Production Ticket(ST) #11766 (Ticket Resolved): DAILYFRESH - Van Goods Request Approval for SRB07 whose should be approve?
Hi Technical Team. For Van Goods Request Approval for SRB07 whose should be approve? SRB01 right? But this 2 days, th... Rashdan Hussin

15/05/2024

04:49 PM Production Ticket(ST) #11722 (Ticket Resolved): DailyFresh- Hi Technical Team. 2 nama cstmr tiAda dalam list handheld user tapi dalam sistem sy, ada dalam sistem. Boleh check? For JHB05.
Muhammed Azhar Mohamed Maideen
12:44 PM Production Ticket(ST) #11722 (Pending Client Verification): DailyFresh- Hi Technical Team. 2 nama cstmr tiAda dalam list handheld user tapi dalam sistem sy, ada dalam sistem. Boleh check? For JHB05.
Muhammed Azhar Mohamed Maideen
12:38 PM Production Ticket(ST) #11722 (Support In Progress): DailyFresh- Hi Technical Team. 2 nama cstmr tiAda dalam list handheld user tapi dalam sistem sy, ada dalam sistem. Boleh check? For JHB05.
Muhammed Azhar Mohamed Maideen
12:37 PM Production Ticket(ST) #11722 (Ticket Resolved): DailyFresh- Hi Technical Team. 2 nama cstmr tiAda dalam list handheld user tapi dalam sistem sy, ada dalam sistem. Boleh check? For JHB05.
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!WhatsApp%20Image%202024-05-15%20at%2011.54.44_3acf9b6b...
Muhammed Azhar Mohamed Maideen
03:06 PM Production Ticket(ST) #11719 (Ticket Resolved): Dailyfresh - Tapi stock roti pulak xda
Muhammad Arif
02:22 PM Production Ticket(ST) #11719 (Pending Client Feedback): Dailyfresh - Tapi stock roti pulak xda
@~Nana Azira as per our called, kindly request user to do van good request (internal adjustment) for this inventory c... Muhammed Azhar Mohamed Maideen
02:21 PM Production Ticket(ST) #11719 (Support In Progress): Dailyfresh - Tapi stock roti pulak xda
Muhammed Azhar Mohamed Maideen
10:12 AM Production Ticket(ST) #11719 (Ticket Resolved): Dailyfresh - Tapi stock roti pulak xda
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Muhammed Azhar Mohamed Maideen
02:49 PM Production Ticket(ST) #11715 (Ticket Resolved): JHR05 cannot log in. Can somebody help? The password should be 123456. but user cannot log in.
Muhammad Arif
09:19 AM Production Ticket(ST) #11715 (Pending Client Verification): JHR05 cannot log in. Can somebody help? The password should be 123456. but user cannot log in.
Muhammad Arif
09:16 AM Production Ticket(ST) #11715 (Support In Progress): JHR05 cannot log in. Can somebody help? The password should be 123456. but user cannot log in.
Muhammad Arif
09:16 AM Production Ticket(ST) #11715 (Ticket Resolved): JHR05 cannot log in. Can somebody help? The password should be 123456. but user cannot log in.
JHR05 cannot log in. Can somebody help? The password should be 123456. but user cannot log in. Muhammad Arif

13/05/2024

12:03 PM Production Ticket(ST) #11696 (Ticket Resolved): Daily Fresh- Hi Technical team. SEL14 tak boleh print kertas untuk 99 speedmart.advice pls. Urgent!!
Muhammed Azhar Mohamed Maideen
11:58 AM Production Ticket(ST) #11696 (Support In Progress): Daily Fresh- Hi Technical team. SEL14 tak boleh print kertas untuk 99 speedmart.advice pls. Urgent!!
Muhammed Azhar Mohamed Maideen
11:44 AM Production Ticket(ST) #11696 (Ticket Resolved): Daily Fresh- Hi Technical team. SEL14 tak boleh print kertas untuk 99 speedmart.advice pls. Urgent!!
Muhammed Azhar Mohamed Maideen
11:58 AM Production Ticket(ST) #11678 (Ticket Resolved): DailyFresh- kindly see highlighted. how come call rate is 100% but still have missed calls?
Muhammed Azhar Mohamed Maideen
09:40 AM Production Ticket(ST) #11574 (Ticket Resolved): DAILYFRESH - kedai cash bile buat bil jadi credit
Muhammad Arif

10/05/2024

02:42 PM Production Ticket(ST) #11678 (Pending Client Verification): DailyFresh- kindly see highlighted. how come call rate is 100% but still have missed calls?
Muhammed Azhar Mohamed Maideen
02:41 PM Production Ticket(ST) #11678 (Support In Progress): DailyFresh- kindly see highlighted. how come call rate is 100% but still have missed calls?
Muhammed Azhar Mohamed Maideen
02:41 PM Production Ticket(ST) #11678 (Ticket Resolved): DailyFresh- kindly see highlighted. how come call rate is 100% but still have missed calls?
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this are just 2 that i highlighted. there are more
Muhammed Azhar Mohamed Maideen

09/05/2024

06:44 PM Production Ticket(ST) #11568 (Ticket Resolved): DAILYFRESH - Unable to upload
Muhammed Azhar Mohamed Maideen

30/04/2024

11:32 AM Production Ticket(ST) #11566 (Ticket Resolved): Daily fresh- Hi Technical Team. This cstmr we already change the SM code. At route also already change but at handheld Salesman don't have. Pls help...
Muhammad Arif
11:28 AM Production Ticket(ST) #11566: Daily fresh- Hi Technical Team. This cstmr we already change the SM code. At route also already change but at handheld Salesman don't have. Pls help...
Hi @~Nana Azira , any update for this one? Muhammad Arif
10:23 AM Production Ticket(ST) #11568: DAILYFRESH - Unable to upload
not found where user reported about upload issue.
I found user reported about download issue (customer not found) - ...
Muhammad Arif
10:17 AM Production Ticket(ST) #11574 (Pending Client Verification): DAILYFRESH - kedai cash bile buat bil jadi credit
Hi @~Gabriel , as checked, we find out that the sales type for the mentioned user has been change from cash to credit... Muhammad Arif
10:16 AM Production Ticket(ST) #11574 (Support In Progress): DAILYFRESH - kedai cash bile buat bil jadi credit
Muhammad Arif

29/04/2024

12:44 PM Production Ticket(ST) #11558 (Ticket Resolved): Daily fresh- Credit term still got rounding..
Muhammad Arif
12:39 PM Production Ticket(ST) #11566: Daily fresh- Hi Technical Team. This cstmr we already change the SM code. At route also already change but at handheld Salesman don't have. Pls help...
Require Arif to double check with customer Muhammad Arif
09:47 AM Production Ticket(ST) #11566 (Pending Client Feedback): Daily fresh- Hi Technical Team. This cstmr we already change the SM code. At route also already change but at handheld Salesman don't have. Pls help...
Rashdan Hussin
09:46 AM Production Ticket(ST) #11566 (Support In Progress): Daily fresh- Hi Technical Team. This cstmr we already change the SM code. At route also already change but at handheld Salesman don't have. Pls help...
Rashdan Hussin
12:35 PM Production Ticket(ST) #11574: DAILYFRESH - kedai cash bile buat bil jadi credit
escalate to Arif: Rashdan go to Penang Muhammad Arif
 

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