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From 22/04/2024 to 21/05/2024

21/05/2024

03:10 PM Production Ticket(ST) #11766 (Escalated to Level 3): DAILYFRESH - Van Goods Request Approval for SRB07 whose should be approve?
Rashdan Hussin
02:04 PM Production Ticket(ST) #11766: DAILYFRESH - Van Goods Request Approval for SRB07 whose should be approve?
select * from approval_flow where org_id = 'A000003' and activity = 'Van Goods Request'
select * from approval_flow_...
Rashdan Hussin
11:38 AM Production Ticket(ST) #11766 (Support In Progress): DAILYFRESH - Van Goods Request Approval for SRB07 whose should be approve?
Based on checking, SRB07 was assigned to two branches, SRB and SHA. And there is approver for both branches.
VanGood...
Rashdan Hussin
11:37 AM Production Ticket(ST) #11766 (Ticket Resolved): DAILYFRESH - Van Goods Request Approval for SRB07 whose should be approve?
Hi Technical Team. For Van Goods Request Approval for SRB07 whose should be approve? SRB01 right? But this 2 days, th... Rashdan Hussin

15/05/2024

04:49 PM Production Ticket(ST) #11722 (Ticket Resolved): DailyFresh- Hi Technical Team. 2 nama cstmr tiAda dalam list handheld user tapi dalam sistem sy, ada dalam sistem. Boleh check? For JHB05.
Muhammed Azhar Mohamed Maideen
12:44 PM Production Ticket(ST) #11722 (Pending Client Verification): DailyFresh- Hi Technical Team. 2 nama cstmr tiAda dalam list handheld user tapi dalam sistem sy, ada dalam sistem. Boleh check? For JHB05.
Muhammed Azhar Mohamed Maideen
12:38 PM Production Ticket(ST) #11722 (Support In Progress): DailyFresh- Hi Technical Team. 2 nama cstmr tiAda dalam list handheld user tapi dalam sistem sy, ada dalam sistem. Boleh check? For JHB05.
Muhammed Azhar Mohamed Maideen
12:37 PM Production Ticket(ST) #11722 (Ticket Resolved): DailyFresh- Hi Technical Team. 2 nama cstmr tiAda dalam list handheld user tapi dalam sistem sy, ada dalam sistem. Boleh check? For JHB05.
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!WhatsApp%20Image%202024-05-15%20at%2011.54.44_3acf9b6b...
Muhammed Azhar Mohamed Maideen
03:06 PM Production Ticket(ST) #11719 (Ticket Resolved): Dailyfresh - Tapi stock roti pulak xda
Muhammad Arif
02:22 PM Production Ticket(ST) #11719 (Pending Client Feedback): Dailyfresh - Tapi stock roti pulak xda
@~Nana Azira as per our called, kindly request user to do van good request (internal adjustment) for this inventory c... Muhammed Azhar Mohamed Maideen
02:21 PM Production Ticket(ST) #11719 (Support In Progress): Dailyfresh - Tapi stock roti pulak xda
Muhammed Azhar Mohamed Maideen
10:12 AM Production Ticket(ST) #11719 (Ticket Resolved): Dailyfresh - Tapi stock roti pulak xda
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Muhammed Azhar Mohamed Maideen
02:49 PM Production Ticket(ST) #11715 (Ticket Resolved): JHR05 cannot log in. Can somebody help? The password should be 123456. but user cannot log in.
Muhammad Arif
09:19 AM Production Ticket(ST) #11715 (Pending Client Verification): JHR05 cannot log in. Can somebody help? The password should be 123456. but user cannot log in.
Muhammad Arif
09:16 AM Production Ticket(ST) #11715 (Support In Progress): JHR05 cannot log in. Can somebody help? The password should be 123456. but user cannot log in.
Muhammad Arif
09:16 AM Production Ticket(ST) #11715 (Ticket Resolved): JHR05 cannot log in. Can somebody help? The password should be 123456. but user cannot log in.
JHR05 cannot log in. Can somebody help? The password should be 123456. but user cannot log in. Muhammad Arif

13/05/2024

12:03 PM Production Ticket(ST) #11696 (Ticket Resolved): Daily Fresh- Hi Technical team. SEL14 tak boleh print kertas untuk 99 speedmart.advice pls. Urgent!!
Muhammed Azhar Mohamed Maideen
11:58 AM Production Ticket(ST) #11696 (Support In Progress): Daily Fresh- Hi Technical team. SEL14 tak boleh print kertas untuk 99 speedmart.advice pls. Urgent!!
Muhammed Azhar Mohamed Maideen
11:44 AM Production Ticket(ST) #11696 (Ticket Resolved): Daily Fresh- Hi Technical team. SEL14 tak boleh print kertas untuk 99 speedmart.advice pls. Urgent!!
Muhammed Azhar Mohamed Maideen
11:58 AM Production Ticket(ST) #11678 (Ticket Resolved): DailyFresh- kindly see highlighted. how come call rate is 100% but still have missed calls?
Muhammed Azhar Mohamed Maideen
09:40 AM Production Ticket(ST) #11574 (Ticket Resolved): DAILYFRESH - kedai cash bile buat bil jadi credit
Muhammad Arif

10/05/2024

02:42 PM Production Ticket(ST) #11678 (Pending Client Verification): DailyFresh- kindly see highlighted. how come call rate is 100% but still have missed calls?
Muhammed Azhar Mohamed Maideen
02:41 PM Production Ticket(ST) #11678 (Support In Progress): DailyFresh- kindly see highlighted. how come call rate is 100% but still have missed calls?
Muhammed Azhar Mohamed Maideen
02:41 PM Production Ticket(ST) #11678 (Ticket Resolved): DailyFresh- kindly see highlighted. how come call rate is 100% but still have missed calls?
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this are just 2 that i highlighted. there are more
Muhammed Azhar Mohamed Maideen

09/05/2024

06:44 PM Production Ticket(ST) #11568 (Ticket Resolved): DAILYFRESH - Unable to upload
Muhammed Azhar Mohamed Maideen

30/04/2024

11:32 AM Production Ticket(ST) #11566 (Ticket Resolved): Daily fresh- Hi Technical Team. This cstmr we already change the SM code. At route also already change but at handheld Salesman don't have. Pls help...
Muhammad Arif
11:28 AM Production Ticket(ST) #11566: Daily fresh- Hi Technical Team. This cstmr we already change the SM code. At route also already change but at handheld Salesman don't have. Pls help...
Hi @~Nana Azira , any update for this one? Muhammad Arif
10:23 AM Production Ticket(ST) #11568: DAILYFRESH - Unable to upload
not found where user reported about upload issue.
I found user reported about download issue (customer not found) - ...
Muhammad Arif
10:17 AM Production Ticket(ST) #11574 (Pending Client Verification): DAILYFRESH - kedai cash bile buat bil jadi credit
Hi @~Gabriel , as checked, we find out that the sales type for the mentioned user has been change from cash to credit... Muhammad Arif
10:16 AM Production Ticket(ST) #11574 (Support In Progress): DAILYFRESH - kedai cash bile buat bil jadi credit
Muhammad Arif

29/04/2024

12:44 PM Production Ticket(ST) #11558 (Ticket Resolved): Daily fresh- Credit term still got rounding..
Muhammad Arif
12:39 PM Production Ticket(ST) #11566: Daily fresh- Hi Technical Team. This cstmr we already change the SM code. At route also already change but at handheld Salesman don't have. Pls help...
Require Arif to double check with customer Muhammad Arif
09:47 AM Production Ticket(ST) #11566 (Pending Client Feedback): Daily fresh- Hi Technical Team. This cstmr we already change the SM code. At route also already change but at handheld Salesman don't have. Pls help...
Rashdan Hussin
09:46 AM Production Ticket(ST) #11566 (Support In Progress): Daily fresh- Hi Technical Team. This cstmr we already change the SM code. At route also already change but at handheld Salesman don't have. Pls help...
Rashdan Hussin
12:35 PM Production Ticket(ST) #11574: DAILYFRESH - kedai cash bile buat bil jadi credit
escalate to Arif: Rashdan go to Penang Muhammad Arif

27/04/2024

11:24 PM Production Ticket(ST) #11574 (Ticket Resolved): DAILYFRESH - kedai cash bile buat bil jadi credit
Ini kedai cash bile buat bil jadi credit Png04 tlg tukar pada cash
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Rashdan Hussin
09:48 AM Production Ticket(ST) #11572 (Ticket Resolved): DAILYFRESH - JHB06 cannot log in
Rashdan Hussin
09:39 AM Production Ticket(ST) #11572 (Support In Progress): DAILYFRESH - JHB06 cannot log in
As checked, there is no issue
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Rashdan Hussin
09:38 AM Production Ticket(ST) #11572 (Ticket Resolved): DAILYFRESH - JHB06 cannot log in
- Assalamualaikum kenapa X boleh login
- Morning.. JHB06 cannot log in...pls help ya.
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Rashdan Hussin
09:33 AM Production Ticket(ST) #11568 (Pending Client Feedback): DAILYFRESH - Unable to upload
Rashdan Hussin
09:24 AM Production Ticket(ST) #11568 (Support In Progress): DAILYFRESH - Unable to upload
Rashdan Hussin
09:23 AM Production Ticket(ST) #11568: DAILYFRESH - Unable to upload
- User said cannot upload.
- User cannot upload. Error popup
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Rashdan Hussin

26/04/2024

04:38 PM Production Ticket(ST) #11568: DAILYFRESH - Unable to upload
requested PNG04 user to upload database for further checking Muhammed Azhar Mohamed Maideen
03:56 PM Production Ticket(ST) #11568: DAILYFRESH - Unable to upload
Already request user to upload database for further checking Muhammed Azhar Mohamed Maideen
03:49 PM Production Ticket(ST) #11568 (Ticket Resolved): DAILYFRESH - Unable to upload
Muhammed Azhar Mohamed Maideen
03:05 PM Production Ticket(ST) #11558: Daily fresh- Credit term still got rounding..
We would not able to change from Goggle drive to play store. This will only able to be competed on 1 May conversion. ... Muhammed Azhar Mohamed Maideen
09:23 AM Production Ticket(ST) #11558 (Pending Client Verification): Daily fresh- Credit term still got rounding..
Muhammed Azhar Mohamed Maideen
09:21 AM Production Ticket(ST) #11558 (Support In Progress): Daily fresh- Credit term still got rounding..
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Muhammed Azhar Mohamed Maideen
02:54 PM Production Ticket(ST) #11566 (Pending Client Verification): Daily fresh- Hi Technical Team. This cstmr we already change the SM code. At route also already change but at handheld Salesman don't have. Pls help...
Muhammed Azhar Mohamed Maideen
02:51 PM Production Ticket(ST) #11566 (Support In Progress): Daily fresh- Hi Technical Team. This cstmr we already change the SM code. At route also already change but at handheld Salesman don't have. Pls help...
Muhammed Azhar Mohamed Maideen
02:51 PM Production Ticket(ST) #11566 (Ticket Resolved): Daily fresh- Hi Technical Team. This cstmr we already change the SM code. At route also already change but at handheld Salesman don't have. Pls help...
!WhatsApp%20Image%202024-04-26%20at%2012.21.27_9429783f.jpg!
Png 3 ke png 4
Yes..please ya urgent. Cause our...
Muhammed Azhar Mohamed Maideen

25/04/2024

06:06 PM Production Ticket(ST) #11558: Daily fresh- Credit term still got rounding..
Already informed shu ern on this matter. already fixed but have not deploy the new version yet. Once it is releasad h... Muhammed Azhar Mohamed Maideen
02:05 PM Production Ticket(ST) #11558: Daily fresh- Credit term still got rounding..
As I check with shu ern, this issue is fixing right now the nwe version will be release soon
Muhammed Azhar Mohamed Maideen
01:43 PM Production Ticket(ST) #11558: Daily fresh- Credit term still got rounding..
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As I simulate from our side the rounding is still there...
Muhammed Azhar Mohamed Maideen
01:41 PM Production Ticket(ST) #11558 (Ticket Resolved): Daily fresh- Credit term still got rounding..
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!WhatsApp%20Image%202024-04-25%20at%2009.16.33_4ddcdd64...
Muhammed Azhar Mohamed Maideen
09:03 AM Production Ticket(ST) #11551 (Ticket Resolved): DAILYFRESH - already INACTIVE customer status, but at the route plan still have the cstmr name
Muhammed Azhar Mohamed Maideen

24/04/2024

06:54 PM Production Ticket(ST) #11551 (Support In Progress): DAILYFRESH - already INACTIVE customer status, but at the route plan still have the cstmr name
Muhammed Azhar Mohamed Maideen
05:29 PM Production Ticket(ST) #11551 (Ticket Resolved): DAILYFRESH - already INACTIVE customer status, but at the route plan still have the cstmr name
Hi Technical Team. Just want to clarify. If I already INACTIVE customer status, but at the route plan still have the ... Rashdan Hussin
 

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