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Hours:
1397.20
Date
User
Activity
Issue
Comment
Hours
05/03/2024
Rashdan Hussin
Support
Production Ticket(ST) #11120
: TSH - My salesman unable to receive the van goods request after download
Ensure them to use the latest version of the apps
1.00
05/03/2024
Rashdan Hussin
Support
Production Ticket(ST) #11118
: KARA - Kara backend cannot login
Root cause:
1.00
04/03/2024
Rashdan Hussin
Support
Production Ticket(ST) #11051
: KARA - Request Trial Environment Setup for Kara Personal Care
Setup new trial client.
72.00
02/03/2024
Rashdan Hussin
Support
Production Ticket(ST) #11025
: NIBOU - photo report cannot be zoom and not clear
Compression of the image.
1.00
01/03/2024
Rashdan Hussin
Support
Production Ticket(ST) #11026
: NIBOU - carton can be scan, unit barcode can’t be scan
Second barcode cannot be scanned.
2.00
29/02/2024
Rashdan Hussin
Support
Production Ticket(ST) #11053
: NIBOU - Clean Up Master Data in TRIAL to be migrate to production
Clean up the data in Trial environment.
24.00
29/02/2024
Rashdan Hussin
Support
Production Ticket(ST) #11019
: NIBOU - Request To Maintain Customer Master and Customer To User Relation
Client inquiry and clarification. There is issue with client data.
48.00
29/02/2024
Rashdan Hussin
Support
Production Ticket(ST) #11019
: NIBOU - Request To Maintain Customer Master and Customer To User Relation
Client inquiry and clarification. There is issue with client data.
24.00
29/02/2024
Rashdan Hussin
Support
Production Ticket(ST) #11044
: NIBOU - Request To Check and fix Nibou issues
The customers and users are not maintained in the sql accounting.
24.00
28/02/2024
Rashdan Hussin
Support
Production Ticket(ST) #11044
: NIBOU - Request To Check and fix Nibou issues
The customers and users are not maintained in the sql accounting.
2.00
27/02/2024
Muhammed Assyafiq Bin Ahmad Kamal
Support
Production Ticket(ST) #11058
: DATANORYTRIAL- Upload products using SKU Import but price code not appear
Check query logic
0.50
26/02/2024
Rashdan Hussin
Support
Production Ticket(ST) #11044
: NIBOU - Request To Check and fix Nibou issues
If they set new PIC to the customer, the existing PIC will become expired.
2.00
23/02/2024
Rashdan Hussin
Support
Production Ticket(ST) #11019
: NIBOU - Request To Maintain Customer Master and Customer To User Relation
Client inquiry and clarification. There is issue with client data.
1.00
23/02/2024
Rashdan Hussin
Support
Production Ticket(ST) #11036
: NIBOU - transaction photo report does not show out for the user Jowin
User Jowin cannot view the latest date transactional photo report.
1.00
23/02/2024
Rashdan Hussin
Support
Production Ticket(ST) #11025
: NIBOU - photo report cannot be zoom and not clear
Compression of the image.
1.00
22/02/2024
Rashdan Hussin
Support
Production Ticket(ST) #11017
: TSH - we found that invoice for customer with promotion campaign printed from Website it’s unit price & total price are different from invoice printed by Salesman via mobile apps.
Unit price display different value between website and apps invoice.
2.00
22/02/2024
Rashdan Hussin
Support
Production Ticket(ST) #11014
: Suntory - Back suntory datanory database from test server and restore as new database in trial server
Dataset referred to scripting issues. Not due to deployment
3.00
21/02/2024
Rashdan Hussin
Support
Production Ticket(ST) #10870
: TSH - Hi @MCC Jann Yap, there was an issue regarding the missing data for invoice no.: INC06000335-240124 & INC06000336-240124 in Datanory.
TSH user using multiple devices.
2.00
19/02/2024
Rashdan Hussin
Support
Production Ticket(ST) #10987
: NIBOU - last order product and show previous stock count are not showing out even the backend setting has turn on
Probably user not use the latest version of datanory mobile apps and not clear data as well.
1.00
07/02/2024
Rashdan Hussin
Support
Production Ticket(ST) #10881
: Nibou - update the data for the new users
Client request to update the data for the new users
24.00
31/01/2024
Rashdan Hussin
Support
Production Ticket(ST) #10881
: Nibou - update the data for the new users
Client request to update the data for the new users under the name KARFOO.
1.00
30/01/2024
Rashdan Hussin
Support
Production Ticket(ST) #10870
: TSH - Hi @MCC Jann Yap, there was an issue regarding the missing data for invoice no.: INC06000335-240124 & INC06000336-240124 in Datanory.
TSH user using multiple devices.
2.00
24/01/2024
Muhammed Assyafiq Bin Ahmad Kamal
Support
Production Ticket(ST) #10784
: TSH - TSH issues
Check the logic
0.50
24/01/2024
Muhammed Assyafiq Bin Ahmad Kamal
Support
Production Ticket(ST) #10784
: TSH - TSH issues
modify the RDL and stored procedure
2.00
24/01/2024
Muhammed Assyafiq Bin Ahmad Kamal
Support
Production Ticket(ST) #10802
: TSH - SKU import – Hit duplication error when performing the import SKU master list template into the system, system does not override the old SKU master data.
Check the error message
0.50
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