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From 30/06/2024 to 29/07/2024

24/07/2024

02:57 AM Datanory - KARA Production Ticket(ST) #12254: KARA - When check back the outlet before its pending and data thats save not there
- issue cannot be replicated
- but the app crash and transaction missing happen for certain user with different scen...
Rashdan Hussin

23/07/2024

02:44 PM Datanory - KARA Production Ticket(ST) #12258: Kara- Hi good afternoon , saya sudah 2 kali nak ambik gambar pricetag then dia terus keluar ke page home , hampir siap then hilang kena ambil semulaa
https://app.clickup.com/t/86epwp7we Muhammed Azhar Mohamed Maideen
11:46 AM Datanory - KARA Production Ticket(ST) #12258 (Monitoring): Kara- Hi good afternoon , saya sudah 2 kali nak ambik gambar pricetag then dia terus keluar ke page home , hampir siap then hilang kena ambil semulaa
Muhammed Azhar Mohamed Maideen
11:30 AM Datanory - KARA Production Ticket(ST) #12258 (Pending Client Feedback): Kara- Hi good afternoon , saya sudah 2 kali nak ambik gambar pricetag then dia terus keluar ke page home , hampir siap then hilang kena ambil semulaa
hi @~Hafyz Bukhary Could you please confirm if this issue is happening again? We have checked appears to be no iss... Muhammed Azhar Mohamed Maideen
09:12 AM Datanory - KARA Production Ticket(ST) #12258: Kara- Hi good afternoon , saya sudah 2 kali nak ambik gambar pricetag then dia terus keluar ke page home , hampir siap then hilang kena ambil semulaa
Azhar to follow up Muhammad Arif
02:17 PM Datanory - KARA Production Ticket(ST) #12254 (Support In Progress): KARA - When check back the outlet before its pending and data thats save not there
Hi,⁩ regarding this issue. This was the step on the scenario:
1) Check in Watsons Shaftsbury
2) Do stock count, pho...
Rashdan Hussin
11:31 AM Production Ticket(ST) #11447 (Ticket Resolved): Create a Trial Organisation For Datanory
Rashdan Hussin
11:19 AM Datanory - YAKULT Production Ticket(ST) #12277 (Ticket Resolved): YAKULT - import this customer list into Datanory Trial Yakult
Rashdan Hussin
10:29 AM Datanory - KARA Production Ticket(ST) #12255 (Ticket Resolved): KARA- hi, saya dah check in and check out dua outlet, tapi dua dua outlet tu tak detect location.
Muhammed Azhar Mohamed Maideen
09:37 AM Datanory - KARA Production Ticket(ST) #12253 (Ticket Resolved): KARA - Hi just now when in Watsons Shaftsbury, cant check in and check out bcs failed to get location
Muhammed Azhar Mohamed Maideen
09:36 AM Datanory - KARA Production Ticket(ST) #12253 (Support In Progress): KARA - Hi just now when in Watsons Shaftsbury, cant check in and check out bcs failed to get location
http://124.217.245.100:90/redmine/issues/12254 Muhammed Azhar Mohamed Maideen

22/07/2024

12:55 PM Datanory - YAKULT Production Ticket(ST) #12277 (Pending Client Verification): YAKULT - import this customer list into Datanory Trial Yakult
select a.branch_id, c.branch_id, * from customer a
inner join #customer_branch b on b.customer_code = a.customer_cod...
Rashdan Hussin
12:53 PM Datanory - YAKULT Production Ticket(ST) #12277 (Support In Progress): YAKULT - import this customer list into Datanory Trial Yakult
Rashdan Hussin
12:21 PM Datanory - YAKULT Production Ticket(ST) #12277 (Ticket Resolved): YAKULT - import this customer list into Datanory Trial Yakult
Dear Rashdan,
Please assist to import this customer list into Datanory Trial Yakult. The update is only the Branch...
Rashdan Hussin
11:14 AM Datanory - KARA Production Ticket(ST) #12258 (Support In Progress): Kara- Hi good afternoon , saya sudah 2 kali nak ambik gambar pricetag then dia terus keluar ke page home , hampir siap then hilang kena ambil semulaa
Muhammed Azhar Mohamed Maideen

18/07/2024

06:23 PM Datanory - KARA Production Ticket(ST) #12254: KARA - When check back the outlet before its pending and data thats save not there
http://124.217.245.100:90/redmine/issues/12253--> this is similar case continuation accidently created duplicate ticket Muhammed Azhar Mohamed Maideen
02:23 PM Datanory - KARA Production Ticket(ST) #12254 (Ticket Resolved): KARA - When check back the outlet before its pending and data thats save not there
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Muhammed Azhar Mohamed Maideen
05:14 PM Datanory - KARA Production Ticket(ST) #12258: Kara- Hi good afternoon , saya sudah 2 kali nak ambik gambar pricetag then dia terus keluar ke page home , hampir siap then hilang kena ambil semulaa
Already request to anydesk to further checking Muhammed Azhar Mohamed Maideen
05:13 PM Datanory - KARA Production Ticket(ST) #12258 (Ticket Resolved): Kara- Hi good afternoon , saya sudah 2 kali nak ambik gambar pricetag then dia terus keluar ke page home , hampir siap then hilang kena ambil semulaa
Muhammed Azhar Mohamed Maideen
03:09 PM Datanory - KARA Production Ticket(ST) #12255 (Pending Client Verification): KARA- hi, saya dah check in and check out dua outlet, tapi dua dua outlet tu tak detect location.
Muhammed Azhar Mohamed Maideen
03:07 PM Datanory - KARA Production Ticket(ST) #12255 (Support In Progress): KARA- hi, saya dah check in and check out dua outlet, tapi dua dua outlet tu tak detect location.
Muhammed Azhar Mohamed Maideen
02:31 PM Datanory - KARA Production Ticket(ST) #12255 (Ticket Resolved): KARA- hi, saya dah check in and check out dua outlet, tapi dua dua outlet tu tak detect location.
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Muhammed Azhar Mohamed Maideen
02:20 PM Datanory - KARA Production Ticket(ST) #12253: KARA - Hi just now when in Watsons Shaftsbury, cant check in and check out bcs failed to get location
Hi @~Hafyz Bukhary may i know which data that have been missing?
Is it happen only for this outlet ?
Yes this o...
Muhammed Azhar Mohamed Maideen
02:18 PM Datanory - KARA Production Ticket(ST) #12253 (Ticket Resolved): KARA - Hi just now when in Watsons Shaftsbury, cant check in and check out bcs failed to get location
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!WhatsApp%20Image%202024-07-17%20at%2016.12.53_be6296a1...
Muhammed Azhar Mohamed Maideen

17/07/2024

06:31 PM Production Ticket(ST) #12168 (Ticket Resolved): DATANORYTRIAL - Goods return approval page keep loading
Rashdan Hussin
06:30 PM Production Ticket(ST) #12168 (Pending Client Verification): DATANORYTRIAL - Goods return approval page keep loading
Already test in trial environment and found that the issue has been resolved. Rashdan Hussin
06:28 PM Production Ticket(ST) #12166 (Ticket Resolved): FERNTEA - ferntea issue list
Rashdan Hussin
06:28 PM Production Ticket(ST) #12166 (Pending Client Verification): FERNTEA - ferntea issue list
Rashdan Hussin
11:01 AM Datanory - YAKULT Production Ticket(ST) #12225 (Ticket Resolved): YAKULT - import Yakult updated customer and user list to Datanory Trial
Rashdan Hussin

15/07/2024

05:33 PM Production Ticket(ST) #12166: FERNTEA - ferntea issue list
1) Invoice is duplicate. No running number:
- https://app.clickup.com/t/86epm35qm
Testing finding:
Test in trial...
Rashdan Hussin
05:09 PM Datanory - HEENLOONG Production Ticket(ST) #12075: HEENLOONG - But so no show foc 1
Clickup status: In progress Rashdan Hussin

14/07/2024

11:16 PM Datanory - HEENLOONG Production Ticket(ST) #12167 (Ticket Resolved): HEENLOONG - @⁨Rashdan Hussin⁩???
Rashdan Hussin
11:16 PM Datanory - HEENLOONG Production Ticket(ST) #12167 (Pending Client Verification): HEENLOONG - @⁨Rashdan Hussin⁩???
Rashdan Hussin
11:10 PM Production Ticket(ST) #11904 (Ticket Resolved): DANONE - Datanory DMS Implementation for Danone
Rashdan Hussin
11:06 PM Production Ticket(ST) #11986 (Support In Progress): TLE - stock count history report
Rashdan Hussin
11:06 PM Datanory - YAKULT Production Ticket(ST) #12225 (Pending Client Verification): YAKULT - import Yakult updated customer and user list to Datanory Trial
Rashdan Hussin
11:03 PM Datanory - YAKULT Production Ticket(ST) #12225 (Support In Progress): YAKULT - import Yakult updated customer and user list to Datanory Trial
Rashdan Hussin

12/07/2024

06:37 PM Datanory - YAKULT Production Ticket(ST) #12225 (Ticket Resolved): YAKULT - import Yakult updated customer and user list to Datanory Trial
Dear Rashdan,
Please assist to import Yakult updated customer and user list to Datanory Trial. Changes in this new...
Rashdan Hussin

10/07/2024

06:53 PM Production Ticket(ST) #11904: DANONE - Datanory DMS Implementation for Danone
Hi Rashdan,
Please find the attached document regarding Danone SFA - Always On current SKUs promotion/ discount v...
Alfred Tan
12:18 PM Production Ticket(ST) #11904: DANONE - Datanory DMS Implementation for Danone
Hi Rashdan,
Please find the attached document regarding Tiger's customer and user relations, as well as the curre...
Alfred Tan
12:17 PM Production Ticket(ST) #11904: DANONE - Datanory DMS Implementation for Danone
Hi Rashdan,
Please find the attachment above regarding your request.
And feel free to write back if you have any ...
Alfred Tan

09/07/2024

05:55 PM Datanory - TSH Production Ticket(ST) #12142 (Ticket Resolved): TSH - survey multiple selection are not shown at the mobile side
Rashdan Hussin
05:20 PM Production Ticket(ST) #12172 (Ticket Resolved): TLE - apple cider not in system
Rashdan Hussin
12:21 PM Production Ticket(ST) #12172 (Support In Progress): TLE - apple cider not in system
[12:15, 09/07/2024] Rashdan Hussin: Hi @~Era based on checking, we found that the item AL-VIN001 dont have any price ... Rashdan Hussin
11:47 AM Datanory - TSH Production Ticket(ST) #12175 (Ticket Resolved): Hi @Arif Ibrahim, it’s happen again. Need your assistance urgently
Muhammad Arif

08/07/2024

08:38 PM Datanory - TSH Production Ticket(ST) #12142 (Pending Client Verification): TSH - survey multiple selection are not shown at the mobile side
Rashdan Hussin

06/07/2024

10:00 AM Datanory - TSH Production Ticket(ST) #12175 (Pending Client Verification): Hi @Arif Ibrahim, it’s happen again. Need your assistance urgently
user: Noted, will ask my salesman to upload again. Muhammad Arif
09:59 AM Datanory - TSH Production Ticket(ST) #12175 (Support In Progress): Hi @Arif Ibrahim, it’s happen again. Need your assistance urgently
Muhammad Arif
09:58 AM Datanory - TSH Production Ticket(ST) #12175 (Ticket Resolved): Hi @Arif Ibrahim, it’s happen again. Need your assistance urgently
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Salesman had uploaded the database.
Muhammad Arif

05/07/2024

06:00 PM Production Ticket(ST) #12166 (Escalated to Level 3): FERNTEA - ferntea issue list
Rashdan Hussin
11:43 AM Production Ticket(ST) #12166 (Support In Progress): FERNTEA - ferntea issue list
1) Invoice is duplicate. No running number:
- https://app.clickup.com/t/86epm35qm
2) Van Sales unable to upload a...
Rashdan Hussin
11:38 AM Production Ticket(ST) #12166 (Ticket Resolved): FERNTEA - ferntea issue list
Dear Rashdan,
Please refer to attached issue list that I’ve found in Ferntea Trial Environment while testing. Plea...
Rashdan Hussin
05:58 PM Datanory - TSH Production Ticket(ST) #12142: TSH - survey multiple selection are not shown at the mobile side
- Based on checking with shuern, cannot find the issue
- Need to do recheck and simulation
Rashdan Hussin
05:54 PM Datanory - TSH Production Ticket(ST) #12142 (Support In Progress): TSH - survey multiple selection are not shown at the mobile side
Rashdan Hussin
05:57 PM Production Ticket(ST) #12172 (Ticket Resolved): TLE - apple cider not in system
@~Cheah Hooi alright apple cider not in system
Stock count don't have ,but at stock availability have...
!5e105...
Rashdan Hussin
04:25 PM Production Ticket(ST) #12168 (Escalated to Level 3): DATANORYTRIAL - Goods return approval page keep loading
Rashdan Hussin
04:24 PM Production Ticket(ST) #12168 (Support In Progress): DATANORYTRIAL - Goods return approval page keep loading
Rashdan Hussin
04:23 PM Production Ticket(ST) #12168 (Ticket Resolved): DATANORYTRIAL - Goods return approval page keep loading
Hi team. Please help to check goods return approval in trial. Once user click approve, the page is loading. Happen in... Rashdan Hussin
01:03 PM Datanory - HEENLOONG Production Ticket(ST) #12167 (Pending Client Feedback): HEENLOONG - @⁨Rashdan Hussin⁩???
@~smallicelee88 the error happen because of the date format in your file is not set as date. The date should be like ... Rashdan Hussin
01:02 PM Datanory - HEENLOONG Production Ticket(ST) #12167 (Support In Progress): HEENLOONG - @⁨Rashdan Hussin⁩???
Rashdan Hussin
01:02 PM Datanory - HEENLOONG Production Ticket(ST) #12167 (Ticket Resolved): HEENLOONG - @⁨Rashdan Hussin⁩???
@⁨Rashdan Hussin⁩???
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Rashdan Hussin
11:41 AM Production Ticket(ST) #12037 (Ticket Resolved): FERNTEA - ferntea issue list
Rashdan Hussin
11:40 AM Production Ticket(ST) #12037 (Pending Client Verification): FERNTEA - ferntea issue list
Rashdan Hussin

03/07/2024

10:48 AM Datanory - TSH Production Ticket(ST) #12148 (Ticket Resolved): TSH - clear off July route plan & re-import the latest route list
Rashdan Hussin
10:39 AM Datanory - TSH Production Ticket(ST) #12148 (Support In Progress): TSH - clear off July route plan & re-import the latest route list
Rashdan Hussin
10:39 AM Datanory - TSH Production Ticket(ST) #12148 (Ticket Resolved): TSH - clear off July route plan & re-import the latest route list
Can your side clear off July route plan & re-import the latest route list? Rashdan Hussin

02/07/2024

07:53 AM Production Ticket(ST) #11986: TLE - stock count history report
Hi Rashdan, as discussed, please request user to clean up the files - date, expiry date Muhammad Arif
10:22 AM Production Ticket(ST) #11986: TLE - stock count history report
Arif will discuss with Jann Rashdan Hussin
08:44 PM Datanory - HEENLOONG Production Ticket(ST) #12050 (Ticket Resolved): HEENLOONG - unplanned have list out, but planned also no
Rashdan Hussin
04:41 PM Datanory - HEENLOONG Production Ticket(ST) #12050 (Pending Client Verification): HEENLOONG - unplanned have list out, but planned also no
Rashdan Hussin
06:38 PM Datanory - HEENLOONG Production Ticket(ST) #12075 (Escalated to Level 3): HEENLOONG - But so no show foc 1
Rashdan Hussin
02:58 PM Production Ticket(ST) #12115 (Ticket Resolved): FERNTEA - Update master data
Rashdan Hussin
02:09 PM Datanory - TSH Production Ticket(ST) #12142 (Ticket Resolved): TSH - survey multiple selection are not shown at the mobile side
For TSH Trial, survey multiple selection are not shown at the mobile side
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Rashdan Hussin
09:39 AM Datanory - TSH Production Ticket(ST) #11760 (Ticket Resolved): TSH - error that reported by TSH
Rashdan Hussin
09:39 AM Datanory - TSH Production Ticket(ST) #11760 (Pending Client Verification): TSH - error that reported by TSH
Rashdan Hussin

01/07/2024

04:03 PM Production Ticket(ST) #12115 (Pending Client Verification): FERNTEA - Update master data
Rashdan Hussin
03:59 PM Production Ticket(ST) #12115 (Support In Progress): FERNTEA - Update master data
select * from #temptable --320
select * from product_item where org_id = 'FERNTEA' order by updated_date desc --319
...
Rashdan Hussin

30/06/2024

02:35 AM Datanory - YAKULT Production Ticket(ST) #12114 (Ticket Resolved): YAKULT - create the Access Control Mobile based on the User Group
Rashdan Hussin
02:24 AM Datanory - YAKULT Production Ticket(ST) #12114 (Support In Progress): YAKULT - create the Access Control Mobile based on the User Group
select * from member where org_id = 'A000002'
select * from user_group where org_id = 'A000002'
select * from u...
Rashdan Hussin
 

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