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From 12/06/2024 to 11/07/2024

10/07/2024

06:53 PM Production Ticket(ST) #11904: DANONE - Datanory DMS Implementation for Danone
Hi Rashdan,
Please find the attached document regarding Danone SFA - Always On current SKUs promotion/ discount v...
Alfred Tan
12:18 PM Production Ticket(ST) #11904: DANONE - Datanory DMS Implementation for Danone
Hi Rashdan,
Please find the attached document regarding Tiger's customer and user relations, as well as the curre...
Alfred Tan
12:17 PM Production Ticket(ST) #11904: DANONE - Datanory DMS Implementation for Danone
Hi Rashdan,
Please find the attachment above regarding your request.
And feel free to write back if you have any ...
Alfred Tan

09/07/2024

05:55 PM Datanory - TSH Production Ticket(ST) #12142 (Ticket Resolved): TSH - survey multiple selection are not shown at the mobile side
Rashdan Hussin
05:20 PM Production Ticket(ST) #12172 (Ticket Resolved): TLE - apple cider not in system
Rashdan Hussin
12:21 PM Production Ticket(ST) #12172 (Support In Progress): TLE - apple cider not in system
[12:15, 09/07/2024] Rashdan Hussin: Hi @~Era based on checking, we found that the item AL-VIN001 dont have any price ... Rashdan Hussin
11:47 AM Datanory - TSH Production Ticket(ST) #12175 (Ticket Resolved): Hi @Arif Ibrahim, it’s happen again. Need your assistance urgently
Muhammad Arif

08/07/2024

08:38 PM Datanory - TSH Production Ticket(ST) #12142 (Pending Client Verification): TSH - survey multiple selection are not shown at the mobile side
Rashdan Hussin

06/07/2024

10:00 AM Datanory - TSH Production Ticket(ST) #12175 (Pending Client Verification): Hi @Arif Ibrahim, it’s happen again. Need your assistance urgently
user: Noted, will ask my salesman to upload again. Muhammad Arif
09:59 AM Datanory - TSH Production Ticket(ST) #12175 (Support In Progress): Hi @Arif Ibrahim, it’s happen again. Need your assistance urgently
Muhammad Arif
09:58 AM Datanory - TSH Production Ticket(ST) #12175 (Ticket Resolved): Hi @Arif Ibrahim, it’s happen again. Need your assistance urgently
!077dece6-c165-4f8b-8f64-a9181df6f2bc.jpg!
Salesman had uploaded the database.
Muhammad Arif

05/07/2024

06:00 PM Production Ticket(ST) #12166 (Escalated to Level 3): FERNTEA - ferntea issue list
Rashdan Hussin
11:43 AM Production Ticket(ST) #12166 (Support In Progress): FERNTEA - ferntea issue list
1) Invoice is duplicate. No running number:
- https://app.clickup.com/t/86epm35qm
2) Van Sales unable to upload a...
Rashdan Hussin
11:38 AM Production Ticket(ST) #12166 (Ticket Resolved): FERNTEA - ferntea issue list
Dear Rashdan,
Please refer to attached issue list that I’ve found in Ferntea Trial Environment while testing. Plea...
Rashdan Hussin
05:58 PM Datanory - TSH Production Ticket(ST) #12142: TSH - survey multiple selection are not shown at the mobile side
- Based on checking with shuern, cannot find the issue
- Need to do recheck and simulation
Rashdan Hussin
05:54 PM Datanory - TSH Production Ticket(ST) #12142 (Support In Progress): TSH - survey multiple selection are not shown at the mobile side
Rashdan Hussin
05:57 PM Production Ticket(ST) #12172 (Ticket Resolved): TLE - apple cider not in system
@~Cheah Hooi alright apple cider not in system
Stock count don't have ,but at stock availability have...
!5e105...
Rashdan Hussin
04:25 PM Production Ticket(ST) #12168 (Escalated to Level 3): DATANORYTRIAL - Goods return approval page keep loading
Rashdan Hussin
04:24 PM Production Ticket(ST) #12168 (Support In Progress): DATANORYTRIAL - Goods return approval page keep loading
Rashdan Hussin
04:23 PM Production Ticket(ST) #12168 (Ticket Resolved): DATANORYTRIAL - Goods return approval page keep loading
Hi team. Please help to check goods return approval in trial. Once user click approve, the page is loading. Happen in... Rashdan Hussin
01:03 PM Datanory - HEENLOONG Production Ticket(ST) #12167 (Pending Client Feedback): HEENLOONG - @⁨Rashdan Hussin⁩???
@~smallicelee88 the error happen because of the date format in your file is not set as date. The date should be like ... Rashdan Hussin
01:02 PM Datanory - HEENLOONG Production Ticket(ST) #12167 (Support In Progress): HEENLOONG - @⁨Rashdan Hussin⁩???
Rashdan Hussin
01:02 PM Datanory - HEENLOONG Production Ticket(ST) #12167 (Ticket Resolved): HEENLOONG - @⁨Rashdan Hussin⁩???
@⁨Rashdan Hussin⁩???
!d843143f-2b37-4f30-b419-5b426657caa0.jpg!
Rashdan Hussin
11:41 AM Production Ticket(ST) #12037 (Ticket Resolved): FERNTEA - ferntea issue list
Rashdan Hussin
11:40 AM Production Ticket(ST) #12037 (Pending Client Verification): FERNTEA - ferntea issue list
Rashdan Hussin

03/07/2024

10:48 AM Datanory - TSH Production Ticket(ST) #12148 (Ticket Resolved): TSH - clear off July route plan & re-import the latest route list
Rashdan Hussin
10:39 AM Datanory - TSH Production Ticket(ST) #12148 (Support In Progress): TSH - clear off July route plan & re-import the latest route list
Rashdan Hussin
10:39 AM Datanory - TSH Production Ticket(ST) #12148 (Ticket Resolved): TSH - clear off July route plan & re-import the latest route list
Can your side clear off July route plan & re-import the latest route list? Rashdan Hussin

02/07/2024

07:53 AM Production Ticket(ST) #11986: TLE - stock count history report
Hi Rashdan, as discussed, please request user to clean up the files - date, expiry date Muhammad Arif
10:22 AM Production Ticket(ST) #11986: TLE - stock count history report
Arif will discuss with Jann Rashdan Hussin
08:44 PM Datanory - HEENLOONG Production Ticket(ST) #12050 (Ticket Resolved): HEENLOONG - unplanned have list out, but planned also no
Rashdan Hussin
04:41 PM Datanory - HEENLOONG Production Ticket(ST) #12050 (Pending Client Verification): HEENLOONG - unplanned have list out, but planned also no
Rashdan Hussin
06:38 PM Datanory - HEENLOONG Production Ticket(ST) #12075 (Escalated to Level 3): HEENLOONG - But so no show foc 1
Rashdan Hussin
02:58 PM Production Ticket(ST) #12115 (Ticket Resolved): FERNTEA - Update master data
Rashdan Hussin
02:09 PM Datanory - TSH Production Ticket(ST) #12142 (Ticket Resolved): TSH - survey multiple selection are not shown at the mobile side
For TSH Trial, survey multiple selection are not shown at the mobile side
!d5334b1d-38f9-45e6-8208-0f1692fc216b.jp...
Rashdan Hussin
09:39 AM Datanory - TSH Production Ticket(ST) #11760 (Ticket Resolved): TSH - error that reported by TSH
Rashdan Hussin
09:39 AM Datanory - TSH Production Ticket(ST) #11760 (Pending Client Verification): TSH - error that reported by TSH
Rashdan Hussin

01/07/2024

04:03 PM Production Ticket(ST) #12115 (Pending Client Verification): FERNTEA - Update master data
Rashdan Hussin
03:59 PM Production Ticket(ST) #12115 (Support In Progress): FERNTEA - Update master data
select * from #temptable --320
select * from product_item where org_id = 'FERNTEA' order by updated_date desc --319
...
Rashdan Hussin

30/06/2024

02:35 AM Datanory - YAKULT Production Ticket(ST) #12114 (Ticket Resolved): YAKULT - create the Access Control Mobile based on the User Group
Rashdan Hussin
02:24 AM Datanory - YAKULT Production Ticket(ST) #12114 (Support In Progress): YAKULT - create the Access Control Mobile based on the User Group
select * from member where org_id = 'A000002'
select * from user_group where org_id = 'A000002'
select * from u...
Rashdan Hussin

29/06/2024

02:31 PM Datanory - YAKULT Production Ticket(ST) #12082 (Ticket Resolved): YAKULT - SFA Implementation for Yakult
Rashdan Hussin

28/06/2024

02:41 PM Production Ticket(ST) #12115 (Ticket Resolved): FERNTEA - Update master data
Aku dah confirm dgn customer ferntea:
1. Guna state sebagai branch
2. Previous branch (ie Langkawi, Shah Alam) ak...
Rashdan Hussin
02:38 PM Datanory - YAKULT Production Ticket(ST) #12114 (Ticket Resolved): YAKULT - create the Access Control Mobile based on the User Group
Dear Rashdan,
Based on the Yakult User List previously attached, please create the Access Control Mobile based on ...
Rashdan Hussin

26/06/2024

05:24 PM Production Ticket(ST) #12037 (Escalated to Level 3): FERNTEA - ferntea issue list
https://crenergy.sharepoint.com/:x:/r/_layouts/15/Doc.aspx?sourcedoc=%7BF24EAB4A-4242-4B04-A649-3731745AE2CB%7D&file=... Rashdan Hussin

24/06/2024

03:00 PM Datanory - HEENLOONG Production Ticket(ST) #12075: HEENLOONG - But so no show foc 1
==> AS i Checked in the database there are no sales_order found We suspect that the user have not upload database a... Muhammed Azhar Mohamed Maideen

23/06/2024

07:36 AM Datanory - YAKULT Production Ticket(ST) #12082 (Pending Client Verification): YAKULT - SFA Implementation for Yakult
Rashdan Hussin
07:30 AM Datanory - YAKULT Production Ticket(ST) #12082 (Support In Progress): YAKULT - SFA Implementation for Yakult
select * from #TempTable --151
select * from approval_flow where org_id = 'A000002' order by created_date desc --29
...
Rashdan Hussin
07:50 PM Datanory - YAKULT Production Ticket(ST) #12082 (Ticket Resolved): YAKULT - SFA Implementation for Yakult
Dear Rashdan,
Kindly import Yakult Customer and User Master Data attached into Datanory Trial. Then, please assist...
Rashdan Hussin
11:13 AM Production Ticket(ST) #12037: FERNTEA - ferntea issue list
Ferntea (Trial) Issue.xlsx (sharepoint.com)
Pending issues (Version 4.1.3-trial.1):
1) Goods Return crash in ap...
Rashdan Hussin

21/06/2024

06:36 PM Production Ticket(ST) #11904 (Support In Progress): DANONE - Datanory DMS Implementation for Danone
Hi Alfred,
I hope this email finds you well.
As part of our new customer implementation for Danone, we need to ...
Rashdan Hussin
02:26 PM Datanory - HEENLOONG Production Ticket(ST) #12075 (Pending Client Feedback): HEENLOONG - But so no show foc 1
Rashdan Hussin
02:26 PM Datanory - HEENLOONG Production Ticket(ST) #12075 (Support In Progress): HEENLOONG - But so no show foc 1
Rashdan Hussin
02:25 PM Datanory - HEENLOONG Production Ticket(ST) #12075 (Ticket Resolved): HEENLOONG - But so no show foc 1
But so no show foc 1
!034c500f-0027-43cb-8a8b-12e3638d1d27.jpg!
!4bc09e67-2d4e-4272-bf84-8414bd510633.jpg!
!...
Rashdan Hussin

20/06/2024

04:36 PM Datanory - HEENLOONG Production Ticket(ST) #12050 (Escalated to Level 3): HEENLOONG - unplanned have list out, but planned also no
Rashdan Hussin
04:33 PM Datanory - HEENLOONG Production Ticket(ST) #12050 (Support In Progress): HEENLOONG - unplanned have list out, but planned also no
Rashdan Hussin
11:11 AM Datanory - HEENLOONG Production Ticket(ST) #12050 (Ticket Resolved): HEENLOONG - unplanned have list out, but planned also no
@⁨~Rashdan Hussin⁩ I try mms.. Data successfully..unplanned have list out, but planned also no...
!b0acffc7-594b-...
Rashdan Hussin
09:52 AM Production Ticket(ST) #12037: FERNTEA - ferntea issue list
https://app.clickup.com/t/86epm35qm
FERNTEA - Unable to approve Collection in web
https://app.clickup.com/t/86epm...
Rashdan Hussin

19/06/2024

11:05 AM Production Ticket(ST) #12037 (Support In Progress): FERNTEA - ferntea issue list
1) Goods Return show blank page in mobile
2) Multiple answer survey is not showing answer in mobile
3) Warehouse ...
Rashdan Hussin

18/06/2024

02:08 PM Production Ticket(ST) #12027 (Ticket Resolved): TLE - patch all the SKU image
Rashdan Hussin
11:18 AM Production Ticket(ST) #12027 (Pending Client Verification): TLE - patch all the SKU image
select * from #temptable --657
select * from #temptable where item_code not in
(select item_code from product_ite...
Rashdan Hussin
11:36 AM Production Ticket(ST) #12037 (Ticket Resolved): FERNTEA - ferntea issue list
Dear Rashdan,
Please refer to attached issue list that I’ve found in Ferntea Trial Environment while testing. Plea...
Rashdan Hussin

16/06/2024

10:43 PM Production Ticket(ST) #12027 (Support In Progress): TLE - patch all the SKU image
Rashdan Hussin

15/06/2024

11:30 PM Production Ticket(ST) #12026 (Ticket Resolved): FERNTEA - Van goods request issue
Rashdan Hussin
11:30 PM Production Ticket(ST) #12026 (Pending Client Verification): FERNTEA - Van goods request issue
Rashdan Hussin
11:08 PM Datanory - TSH Production Ticket(ST) #11760: TSH - error that reported by TSH
- Clickup status: Closed
- Upon checking the latest report, collection type column now is empty
- Need clarificatio...
Rashdan Hussin

14/06/2024

05:53 PM Production Ticket(ST) #12027 (Ticket Resolved): TLE - patch all the SKU image
@Rashdan Hussin Kindly help to patch all the SKU image in Datanory backend web done by next Tuesday Rashdan Hussin
05:49 PM Production Ticket(ST) #12026 (Escalated to Level 3): FERNTEA - Van goods request issue
Pending level 3 checking Rashdan Hussin
05:46 PM Production Ticket(ST) #12026 (Support In Progress): FERNTEA - Van goods request issue
Rashdan Hussin
05:45 PM Production Ticket(ST) #12026 (Ticket Resolved): FERNTEA - Van goods request issue
i do testing for van goods request. But the transaction not displayed on approval module. Upon checking the warehouse... Rashdan Hussin
03:04 PM Datanory - YAKULT Production Ticket(ST) #11981 (Ticket Resolved): YAKULT - change the customer type to Credit outlet
select * from #temptable
select * from customer where org_id = 'A000002' and customer_code in
(select customer_co...
Rashdan Hussin
02:47 PM Datanory - YAKULT Production Ticket(ST) #11981 (Support In Progress): YAKULT - change the customer type to Credit outlet
Rashdan Hussin

12/06/2024

02:57 PM Production Ticket(ST) #11645 (Ticket Resolved): FERNTEA - Setup New Organisation
Rashdan Hussin
02:57 PM Production Ticket(ST) #11645 (Pending Client Verification): FERNTEA - Setup New Organisation
Rashdan Hussin
 

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