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From 30/05/2024 to 28/06/2024

28/06/2024

02:41 PM Production Ticket(ST) #12115 (Ticket Resolved): FERNTEA - Update master data
Aku dah confirm dgn customer ferntea:
1. Guna state sebagai branch
2. Previous branch (ie Langkawi, Shah Alam) ak...
Rashdan Hussin
02:38 PM Datanory - YAKULT Production Ticket(ST) #12114 (Ticket Resolved): YAKULT - create the Access Control Mobile based on the User Group
Dear Rashdan,
Based on the Yakult User List previously attached, please create the Access Control Mobile based on ...
Rashdan Hussin

26/06/2024

05:24 PM Production Ticket(ST) #12037 (Escalated to Level 3): FERNTEA - ferntea issue list
https://crenergy.sharepoint.com/:x:/r/_layouts/15/Doc.aspx?sourcedoc=%7BF24EAB4A-4242-4B04-A649-3731745AE2CB%7D&file=... Rashdan Hussin

24/06/2024

03:00 PM Datanory - HEENLOONG Production Ticket(ST) #12075: HEENLOONG - But so no show foc 1
==> AS i Checked in the database there are no sales_order found We suspect that the user have not upload database a... Muhammed Azhar Mohamed Maideen

23/06/2024

07:36 AM Datanory - YAKULT Production Ticket(ST) #12082 (Pending Client Verification): YAKULT - SFA Implementation for Yakult
Rashdan Hussin
07:30 AM Datanory - YAKULT Production Ticket(ST) #12082 (Support In Progress): YAKULT - SFA Implementation for Yakult
select * from #TempTable --151
select * from approval_flow where org_id = 'A000002' order by created_date desc --29
...
Rashdan Hussin
07:50 PM Datanory - YAKULT Production Ticket(ST) #12082 (Ticket Resolved): YAKULT - SFA Implementation for Yakult
Dear Rashdan,
Kindly import Yakult Customer and User Master Data attached into Datanory Trial. Then, please assist...
Rashdan Hussin
11:13 AM Production Ticket(ST) #12037: FERNTEA - ferntea issue list
Ferntea (Trial) Issue.xlsx (sharepoint.com)
Pending issues (Version 4.1.3-trial.1):
1) Goods Return crash in ap...
Rashdan Hussin

21/06/2024

06:36 PM Production Ticket(ST) #11904 (Support In Progress): DANONE - Datanory DMS Implementation for Danone
Hi Alfred,
I hope this email finds you well.
As part of our new customer implementation for Danone, we need to ...
Rashdan Hussin
02:26 PM Datanory - HEENLOONG Production Ticket(ST) #12075 (Pending Client Feedback): HEENLOONG - But so no show foc 1
Rashdan Hussin
02:26 PM Datanory - HEENLOONG Production Ticket(ST) #12075 (Support In Progress): HEENLOONG - But so no show foc 1
Rashdan Hussin
02:25 PM Datanory - HEENLOONG Production Ticket(ST) #12075 (Ticket Resolved): HEENLOONG - But so no show foc 1
But so no show foc 1
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!4bc09e67-2d4e-4272-bf84-8414bd510633.jpg!
!...
Rashdan Hussin

20/06/2024

04:36 PM Datanory - HEENLOONG Production Ticket(ST) #12050 (Escalated to Level 3): HEENLOONG - unplanned have list out, but planned also no
Rashdan Hussin
04:33 PM Datanory - HEENLOONG Production Ticket(ST) #12050 (Support In Progress): HEENLOONG - unplanned have list out, but planned also no
Rashdan Hussin
11:11 AM Datanory - HEENLOONG Production Ticket(ST) #12050 (Ticket Resolved): HEENLOONG - unplanned have list out, but planned also no
@⁨~Rashdan Hussin⁩ I try mms.. Data successfully..unplanned have list out, but planned also no...
!b0acffc7-594b-...
Rashdan Hussin
09:52 AM Production Ticket(ST) #12037: FERNTEA - ferntea issue list
https://app.clickup.com/t/86epm35qm
FERNTEA - Unable to approve Collection in web
https://app.clickup.com/t/86epm...
Rashdan Hussin

19/06/2024

11:05 AM Production Ticket(ST) #12037 (Support In Progress): FERNTEA - ferntea issue list
1) Goods Return show blank page in mobile
2) Multiple answer survey is not showing answer in mobile
3) Warehouse ...
Rashdan Hussin

18/06/2024

02:08 PM Production Ticket(ST) #12027 (Ticket Resolved): TLE - patch all the SKU image
Rashdan Hussin
11:18 AM Production Ticket(ST) #12027 (Pending Client Verification): TLE - patch all the SKU image
select * from #temptable --657
select * from #temptable where item_code not in
(select item_code from product_ite...
Rashdan Hussin
11:36 AM Production Ticket(ST) #12037 (Ticket Resolved): FERNTEA - ferntea issue list
Dear Rashdan,
Please refer to attached issue list that I’ve found in Ferntea Trial Environment while testing. Plea...
Rashdan Hussin

16/06/2024

10:43 PM Production Ticket(ST) #12027 (Support In Progress): TLE - patch all the SKU image
Rashdan Hussin

15/06/2024

11:30 PM Production Ticket(ST) #12026 (Ticket Resolved): FERNTEA - Van goods request issue
Rashdan Hussin
11:30 PM Production Ticket(ST) #12026 (Pending Client Verification): FERNTEA - Van goods request issue
Rashdan Hussin
11:08 PM Datanory - TSH Production Ticket(ST) #11760: TSH - error that reported by TSH
- Clickup status: Closed
- Upon checking the latest report, collection type column now is empty
- Need clarificatio...
Rashdan Hussin

14/06/2024

05:53 PM Production Ticket(ST) #12027 (Ticket Resolved): TLE - patch all the SKU image
@Rashdan Hussin Kindly help to patch all the SKU image in Datanory backend web done by next Tuesday Rashdan Hussin
05:49 PM Production Ticket(ST) #12026 (Escalated to Level 3): FERNTEA - Van goods request issue
Pending level 3 checking Rashdan Hussin
05:46 PM Production Ticket(ST) #12026 (Support In Progress): FERNTEA - Van goods request issue
Rashdan Hussin
05:45 PM Production Ticket(ST) #12026 (Ticket Resolved): FERNTEA - Van goods request issue
i do testing for van goods request. But the transaction not displayed on approval module. Upon checking the warehouse... Rashdan Hussin
03:04 PM Datanory - YAKULT Production Ticket(ST) #11981 (Ticket Resolved): YAKULT - change the customer type to Credit outlet
select * from #temptable
select * from customer where org_id = 'A000002' and customer_code in
(select customer_co...
Rashdan Hussin
02:47 PM Datanory - YAKULT Production Ticket(ST) #11981 (Support In Progress): YAKULT - change the customer type to Credit outlet
Rashdan Hussin

12/06/2024

02:57 PM Production Ticket(ST) #11645 (Ticket Resolved): FERNTEA - Setup New Organisation
Rashdan Hussin
02:57 PM Production Ticket(ST) #11645 (Pending Client Verification): FERNTEA - Setup New Organisation
Rashdan Hussin

11/06/2024

10:49 AM Datanory - SUNTORY Production Ticket(ST) #11946 (Ticket Resolved): Suntory- Hi Team, please help to look into this credit note CNKSMS000008-240528, the return qty is 79 CTN but amount is 0
Muhammad Arif
10:49 AM Datanory - SUNTORY Production Ticket(ST) #11946 (Pending Client Verification): Suntory- Hi Team, please help to look into this credit note CNKSMS000008-240528, the return qty is 79 CTN but amount is 0

select * from txn_credit_note_history_header where credit_note_no like 'CNKSMS000008%'
select * from txn_credi...
Muhammad Arif

10/06/2024

03:42 PM Production Ticket(ST) #11986 (Ticket Resolved): TLE - stock count history report
@Rashdan Hussin Later kindly update the stock count history report progress Rashdan Hussin
02:44 PM Production Ticket(ST) #11768 (Ticket Resolved): TLE - Request for TLE Trial Environment Setup
Rashdan Hussin
11:26 AM Datanory - YAKULT Production Ticket(ST) #11981 (Ticket Resolved): YAKULT - change the customer type to Credit outlet
Dear Rashdan,
Please assist to change the customer type to Credit outlet based on the list in attached file.
Pl...
Rashdan Hussin

09/06/2024

02:21 PM Datanory - TSH Production Ticket(ST) #11925 (Ticket Resolved): TSH- Hi Azhar, may I know why the data suddenly disappeared?
I already add the selection for Outlet Type and manage to create new customer, thank you for the assistance Muhammad Arif
02:03 PM Datanory - SUNTORY Production Ticket(ST) #11946 (Pending Client Feedback): Suntory- Hi Team, please help to look into this credit note CNKSMS000008-240528, the return qty is 79 CTN but amount is 0
this is auto calculate issue. but currently cant be replicate. hence for this CN, we need to patch Muhammad Arif
02:00 PM Datanory - SUNTORY Production Ticket(ST) #11946 (Support In Progress): Suntory- Hi Team, please help to look into this credit note CNKSMS000008-240528, the return qty is 79 CTN but amount is 0
Muhammad Arif

08/06/2024

10:33 PM Production Ticket(ST) #11768 (Pending Client Verification): TLE - Request for TLE Trial Environment Setup
Rashdan Hussin
10:29 PM Production Ticket(ST) #11768 (Support In Progress): TLE - Request for TLE Trial Environment Setup
Rashdan Hussin

06/06/2024

06:27 PM Datanory - SUNTORY Production Ticket(ST) #11946 (Ticket Resolved): Suntory- Hi Team, please help to look into this credit note CNKSMS000008-240528, the return qty is 79 CTN but amount is 0
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Muhammed Azhar Mohamed Maideen
04:06 PM Datanory - SUNTORY Production Ticket(ST) #11370 (Ticket Resolved): Sales Order Module & Invoice Module Optimization
Muhammad Arif
04:06 PM Datanory - SUNTORY Production Ticket(ST) #11370 (Support In Progress): Sales Order Module & Invoice Module Optimization
Muhammad Arif

05/06/2024

07:00 PM Production Ticket(ST) #11861 (Ticket Resolved): KARA - Kara Customer, Merchandiser and SKU setup
Rashdan Hussin
05:51 PM Datanory - TSH Production Ticket(ST) #11925: TSH- Hi Azhar, may I know why the data suddenly disappeared?

SELECT outlet_type,customer_type,*
FROM customer where customer_type IS NULL AND org_id= 'TSH'
Hi arif as we...
Muhammed Azhar Mohamed Maideen
05:45 PM Datanory - TSH Production Ticket(ST) #11925 (Pending Client Feedback): TSH- Hi Azhar, may I know why the data suddenly disappeared?
hi @~Michael Ooi as we checked from our side we notice outlet type is not set up. However, this customer already set... Muhammed Azhar Mohamed Maideen
05:44 PM Datanory - TSH Production Ticket(ST) #11925 (Support In Progress): TSH- Hi Azhar, may I know why the data suddenly disappeared?
Muhammed Azhar Mohamed Maideen
05:44 PM Datanory - TSH Production Ticket(ST) #11925 (Ticket Resolved): TSH- Hi Azhar, may I know why the data suddenly disappeared?
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Muhammed Azhar Mohamed Maideen

03/06/2024

09:40 PM Production Ticket(ST) #11861 (Support In Progress): KARA - Kara Customer, Merchandiser and SKU setup
- Already setup the customer chain and product category.
- Already assigned product category for the chain.
- Now t...
Rashdan Hussin
05:46 PM Datanory - YAKULT Production Ticket(ST) #11905 (Ticket Resolved): YAKULT - SFA Implementation for Yakult
Rashdan Hussin
05:44 PM Datanory - YAKULT Production Ticket(ST) #11905 (Support In Progress): YAKULT - SFA Implementation for Yakult
Rashdan Hussin

01/06/2024

10:01 PM Datanory - YAKULT Production Ticket(ST) #11905 (Ticket Resolved): YAKULT - SFA Implementation for Yakult
Dear Rashdan,
Please assist to import Yakult Customer and User Master data into Datanory Trial.
Please let me k...
Rashdan Hussin
09:52 PM Production Ticket(ST) #11904 (Ticket Resolved): DANONE - Datanory DMS Implementation for Danone
Dear Support Team,
Please refer to attached Project Plan for Danone. I would like to request your assistance to Ex...
Rashdan Hussin
 

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