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From 27/05/2024 to 25/06/2024

24/06/2024

03:00 PM Datanory - HEENLOONG Production Ticket(ST) #12075: HEENLOONG - But so no show foc 1
==> AS i Checked in the database there are no sales_order found We suspect that the user have not upload database a... Muhammed Azhar Mohamed Maideen

23/06/2024

07:36 AM Datanory - YAKULT Production Ticket(ST) #12082 (Pending Client Verification): YAKULT - SFA Implementation for Yakult
Rashdan Hussin
07:30 AM Datanory - YAKULT Production Ticket(ST) #12082 (Support In Progress): YAKULT - SFA Implementation for Yakult
select * from #TempTable --151
select * from approval_flow where org_id = 'A000002' order by created_date desc --29
...
Rashdan Hussin
07:50 PM Datanory - YAKULT Production Ticket(ST) #12082 (Ticket Resolved): YAKULT - SFA Implementation for Yakult
Dear Rashdan,
Kindly import Yakult Customer and User Master Data attached into Datanory Trial. Then, please assist...
Rashdan Hussin
11:13 AM Production Ticket(ST) #12037: FERNTEA - ferntea issue list
Ferntea (Trial) Issue.xlsx (sharepoint.com)
Pending issues (Version 4.1.3-trial.1):
1) Goods Return crash in ap...
Rashdan Hussin

21/06/2024

06:36 PM Production Ticket(ST) #11904 (Support In Progress): DANONE - Datanory DMS Implementation for Danone
Hi Alfred,
I hope this email finds you well.
As part of our new customer implementation for Danone, we need to ...
Rashdan Hussin
02:26 PM Datanory - HEENLOONG Production Ticket(ST) #12075 (Pending Client Feedback): HEENLOONG - But so no show foc 1
Rashdan Hussin
02:26 PM Datanory - HEENLOONG Production Ticket(ST) #12075 (Support In Progress): HEENLOONG - But so no show foc 1
Rashdan Hussin
02:25 PM Datanory - HEENLOONG Production Ticket(ST) #12075 (Ticket Resolved): HEENLOONG - But so no show foc 1
But so no show foc 1
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!4bc09e67-2d4e-4272-bf84-8414bd510633.jpg!
!...
Rashdan Hussin

20/06/2024

04:36 PM Datanory - HEENLOONG Production Ticket(ST) #12050 (Escalated to Level 3): HEENLOONG - unplanned have list out, but planned also no
Rashdan Hussin
04:33 PM Datanory - HEENLOONG Production Ticket(ST) #12050 (Support In Progress): HEENLOONG - unplanned have list out, but planned also no
Rashdan Hussin
11:11 AM Datanory - HEENLOONG Production Ticket(ST) #12050 (Ticket Resolved): HEENLOONG - unplanned have list out, but planned also no
@⁨~Rashdan Hussin⁩ I try mms.. Data successfully..unplanned have list out, but planned also no...
!b0acffc7-594b-...
Rashdan Hussin
09:52 AM Production Ticket(ST) #12037: FERNTEA - ferntea issue list
https://app.clickup.com/t/86epm35qm
FERNTEA - Unable to approve Collection in web
https://app.clickup.com/t/86epm...
Rashdan Hussin

19/06/2024

11:05 AM Production Ticket(ST) #12037 (Support In Progress): FERNTEA - ferntea issue list
1) Goods Return show blank page in mobile
2) Multiple answer survey is not showing answer in mobile
3) Warehouse ...
Rashdan Hussin

18/06/2024

02:08 PM Production Ticket(ST) #12027 (Ticket Resolved): TLE - patch all the SKU image
Rashdan Hussin
11:18 AM Production Ticket(ST) #12027 (Pending Client Verification): TLE - patch all the SKU image
select * from #temptable --657
select * from #temptable where item_code not in
(select item_code from product_ite...
Rashdan Hussin
11:36 AM Production Ticket(ST) #12037 (Ticket Resolved): FERNTEA - ferntea issue list
Dear Rashdan,
Please refer to attached issue list that I’ve found in Ferntea Trial Environment while testing. Plea...
Rashdan Hussin

16/06/2024

10:43 PM Production Ticket(ST) #12027 (Support In Progress): TLE - patch all the SKU image
Rashdan Hussin

15/06/2024

11:30 PM Production Ticket(ST) #12026 (Ticket Resolved): FERNTEA - Van goods request issue
Rashdan Hussin
11:30 PM Production Ticket(ST) #12026 (Pending Client Verification): FERNTEA - Van goods request issue
Rashdan Hussin
11:08 PM Datanory - TSH Production Ticket(ST) #11760: TSH - error that reported by TSH
- Clickup status: Closed
- Upon checking the latest report, collection type column now is empty
- Need clarificatio...
Rashdan Hussin

14/06/2024

05:53 PM Production Ticket(ST) #12027 (Ticket Resolved): TLE - patch all the SKU image
@Rashdan Hussin Kindly help to patch all the SKU image in Datanory backend web done by next Tuesday Rashdan Hussin
05:49 PM Production Ticket(ST) #12026 (Escalated to Level 3): FERNTEA - Van goods request issue
Pending level 3 checking Rashdan Hussin
05:46 PM Production Ticket(ST) #12026 (Support In Progress): FERNTEA - Van goods request issue
Rashdan Hussin
05:45 PM Production Ticket(ST) #12026 (Ticket Resolved): FERNTEA - Van goods request issue
i do testing for van goods request. But the transaction not displayed on approval module. Upon checking the warehouse... Rashdan Hussin
03:04 PM Datanory - YAKULT Production Ticket(ST) #11981 (Ticket Resolved): YAKULT - change the customer type to Credit outlet
select * from #temptable
select * from customer where org_id = 'A000002' and customer_code in
(select customer_co...
Rashdan Hussin
02:47 PM Datanory - YAKULT Production Ticket(ST) #11981 (Support In Progress): YAKULT - change the customer type to Credit outlet
Rashdan Hussin

12/06/2024

02:57 PM Production Ticket(ST) #11645 (Ticket Resolved): FERNTEA - Setup New Organisation
Rashdan Hussin
02:57 PM Production Ticket(ST) #11645 (Pending Client Verification): FERNTEA - Setup New Organisation
Rashdan Hussin

11/06/2024

10:49 AM Datanory - SUNTORY Production Ticket(ST) #11946 (Ticket Resolved): Suntory- Hi Team, please help to look into this credit note CNKSMS000008-240528, the return qty is 79 CTN but amount is 0
Muhammad Arif
10:49 AM Datanory - SUNTORY Production Ticket(ST) #11946 (Pending Client Verification): Suntory- Hi Team, please help to look into this credit note CNKSMS000008-240528, the return qty is 79 CTN but amount is 0

select * from txn_credit_note_history_header where credit_note_no like 'CNKSMS000008%'
select * from txn_credi...
Muhammad Arif

10/06/2024

03:42 PM Production Ticket(ST) #11986 (Ticket Resolved): TLE - stock count history report
@Rashdan Hussin Later kindly update the stock count history report progress Rashdan Hussin
02:44 PM Production Ticket(ST) #11768 (Ticket Resolved): TLE - Request for TLE Trial Environment Setup
Rashdan Hussin
11:26 AM Datanory - YAKULT Production Ticket(ST) #11981 (Ticket Resolved): YAKULT - change the customer type to Credit outlet
Dear Rashdan,
Please assist to change the customer type to Credit outlet based on the list in attached file.
Pl...
Rashdan Hussin

09/06/2024

02:21 PM Datanory - TSH Production Ticket(ST) #11925 (Ticket Resolved): TSH- Hi Azhar, may I know why the data suddenly disappeared?
I already add the selection for Outlet Type and manage to create new customer, thank you for the assistance Muhammad Arif
02:03 PM Datanory - SUNTORY Production Ticket(ST) #11946 (Pending Client Feedback): Suntory- Hi Team, please help to look into this credit note CNKSMS000008-240528, the return qty is 79 CTN but amount is 0
this is auto calculate issue. but currently cant be replicate. hence for this CN, we need to patch Muhammad Arif
02:00 PM Datanory - SUNTORY Production Ticket(ST) #11946 (Support In Progress): Suntory- Hi Team, please help to look into this credit note CNKSMS000008-240528, the return qty is 79 CTN but amount is 0
Muhammad Arif

08/06/2024

10:33 PM Production Ticket(ST) #11768 (Pending Client Verification): TLE - Request for TLE Trial Environment Setup
Rashdan Hussin
10:29 PM Production Ticket(ST) #11768 (Support In Progress): TLE - Request for TLE Trial Environment Setup
Rashdan Hussin

06/06/2024

06:27 PM Datanory - SUNTORY Production Ticket(ST) #11946 (Ticket Resolved): Suntory- Hi Team, please help to look into this credit note CNKSMS000008-240528, the return qty is 79 CTN but amount is 0
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Muhammed Azhar Mohamed Maideen
04:06 PM Datanory - SUNTORY Production Ticket(ST) #11370 (Ticket Resolved): Sales Order Module & Invoice Module Optimization
Muhammad Arif
04:06 PM Datanory - SUNTORY Production Ticket(ST) #11370 (Support In Progress): Sales Order Module & Invoice Module Optimization
Muhammad Arif

05/06/2024

07:00 PM Production Ticket(ST) #11861 (Ticket Resolved): KARA - Kara Customer, Merchandiser and SKU setup
Rashdan Hussin
05:51 PM Datanory - TSH Production Ticket(ST) #11925: TSH- Hi Azhar, may I know why the data suddenly disappeared?

SELECT outlet_type,customer_type,*
FROM customer where customer_type IS NULL AND org_id= 'TSH'
Hi arif as we...
Muhammed Azhar Mohamed Maideen
05:45 PM Datanory - TSH Production Ticket(ST) #11925 (Pending Client Feedback): TSH- Hi Azhar, may I know why the data suddenly disappeared?
hi @~Michael Ooi as we checked from our side we notice outlet type is not set up. However, this customer already set... Muhammed Azhar Mohamed Maideen
05:44 PM Datanory - TSH Production Ticket(ST) #11925 (Support In Progress): TSH- Hi Azhar, may I know why the data suddenly disappeared?
Muhammed Azhar Mohamed Maideen
05:44 PM Datanory - TSH Production Ticket(ST) #11925 (Ticket Resolved): TSH- Hi Azhar, may I know why the data suddenly disappeared?
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Muhammed Azhar Mohamed Maideen

03/06/2024

09:40 PM Production Ticket(ST) #11861 (Support In Progress): KARA - Kara Customer, Merchandiser and SKU setup
- Already setup the customer chain and product category.
- Already assigned product category for the chain.
- Now t...
Rashdan Hussin
05:46 PM Datanory - YAKULT Production Ticket(ST) #11905 (Ticket Resolved): YAKULT - SFA Implementation for Yakult
Rashdan Hussin
05:44 PM Datanory - YAKULT Production Ticket(ST) #11905 (Support In Progress): YAKULT - SFA Implementation for Yakult
Rashdan Hussin

01/06/2024

10:01 PM Datanory - YAKULT Production Ticket(ST) #11905 (Ticket Resolved): YAKULT - SFA Implementation for Yakult
Dear Rashdan,
Please assist to import Yakult Customer and User Master data into Datanory Trial.
Please let me k...
Rashdan Hussin
09:52 PM Production Ticket(ST) #11904 (Ticket Resolved): DANONE - Datanory DMS Implementation for Danone
Dear Support Team,
Please refer to attached Project Plan for Danone. I would like to request your assistance to Ex...
Rashdan Hussin

29/05/2024

04:42 PM Production Ticket(ST) #11861: KARA - Kara Customer, Merchandiser and SKU setup
- need to setup customer user relation
- setup chain
Rashdan Hussin

28/05/2024

10:46 PM Production Ticket(ST) #11861 (Ticket Resolved): KARA - Kara Customer, Merchandiser and SKU setup
We need implementation team to setup the Kara test environment, targeted to be ready latest by this Friday.
Custom...
Rashdan Hussin
10:12 PM Production Ticket(ST) #11645: FERNTEA - Setup New Organisation
Dear Rashdan,
Please refer to attached Customer, User, and Route Plan for Ferntea. Kindly assist to import into Da...
Rashdan Hussin
 

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