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From 15/05/2024 to 13/06/2024

12/06/2024

02:57 PM Production Ticket(ST) #11645 (Ticket Resolved): FERNTEA - Setup New Organisation
Rashdan Hussin
02:57 PM Production Ticket(ST) #11645 (Pending Client Verification): FERNTEA - Setup New Organisation
Rashdan Hussin

11/06/2024

10:49 AM Datanory - SUNTORY Production Ticket(ST) #11946 (Ticket Resolved): Suntory- Hi Team, please help to look into this credit note CNKSMS000008-240528, the return qty is 79 CTN but amount is 0
Muhammad Arif
10:49 AM Datanory - SUNTORY Production Ticket(ST) #11946 (Pending Client Verification): Suntory- Hi Team, please help to look into this credit note CNKSMS000008-240528, the return qty is 79 CTN but amount is 0

select * from txn_credit_note_history_header where credit_note_no like 'CNKSMS000008%'
select * from txn_credi...
Muhammad Arif

10/06/2024

03:42 PM Production Ticket(ST) #11986 (Ticket Resolved): TLE - stock count history report
@Rashdan Hussin Later kindly update the stock count history report progress Rashdan Hussin
02:44 PM Production Ticket(ST) #11768 (Ticket Resolved): TLE - Request for TLE Trial Environment Setup
Rashdan Hussin
11:26 AM Datanory - YAKULT Production Ticket(ST) #11981 (Ticket Resolved): YAKULT - change the customer type to Credit outlet
Dear Rashdan,
Please assist to change the customer type to Credit outlet based on the list in attached file.
Pl...
Rashdan Hussin

09/06/2024

02:21 PM Datanory - TSH Production Ticket(ST) #11925 (Ticket Resolved): TSH- Hi Azhar, may I know why the data suddenly disappeared?
I already add the selection for Outlet Type and manage to create new customer, thank you for the assistance Muhammad Arif
02:03 PM Datanory - SUNTORY Production Ticket(ST) #11946 (Pending Client Feedback): Suntory- Hi Team, please help to look into this credit note CNKSMS000008-240528, the return qty is 79 CTN but amount is 0
this is auto calculate issue. but currently cant be replicate. hence for this CN, we need to patch Muhammad Arif
02:00 PM Datanory - SUNTORY Production Ticket(ST) #11946 (Support In Progress): Suntory- Hi Team, please help to look into this credit note CNKSMS000008-240528, the return qty is 79 CTN but amount is 0
Muhammad Arif

08/06/2024

10:33 PM Production Ticket(ST) #11768 (Pending Client Verification): TLE - Request for TLE Trial Environment Setup
Rashdan Hussin
10:29 PM Production Ticket(ST) #11768 (Support In Progress): TLE - Request for TLE Trial Environment Setup
Rashdan Hussin

06/06/2024

06:27 PM Datanory - SUNTORY Production Ticket(ST) #11946 (Ticket Resolved): Suntory- Hi Team, please help to look into this credit note CNKSMS000008-240528, the return qty is 79 CTN but amount is 0
!WhatsApp%20Image%202024-06-06%20at%2016.12.00_ea3761cd.jpg!
Muhammed Azhar Mohamed Maideen
04:06 PM Datanory - SUNTORY Production Ticket(ST) #11370 (Ticket Resolved): Sales Order Module & Invoice Module Optimization
Muhammad Arif
04:06 PM Datanory - SUNTORY Production Ticket(ST) #11370 (Support In Progress): Sales Order Module & Invoice Module Optimization
Muhammad Arif

05/06/2024

07:00 PM Production Ticket(ST) #11861 (Ticket Resolved): KARA - Kara Customer, Merchandiser and SKU setup
Rashdan Hussin
05:51 PM Datanory - TSH Production Ticket(ST) #11925: TSH- Hi Azhar, may I know why the data suddenly disappeared?

SELECT outlet_type,customer_type,*
FROM customer where customer_type IS NULL AND org_id= 'TSH'
Hi arif as we...
Muhammed Azhar Mohamed Maideen
05:45 PM Datanory - TSH Production Ticket(ST) #11925 (Pending Client Feedback): TSH- Hi Azhar, may I know why the data suddenly disappeared?
hi @~Michael Ooi as we checked from our side we notice outlet type is not set up. However, this customer already set... Muhammed Azhar Mohamed Maideen
05:44 PM Datanory - TSH Production Ticket(ST) #11925 (Support In Progress): TSH- Hi Azhar, may I know why the data suddenly disappeared?
Muhammed Azhar Mohamed Maideen
05:44 PM Datanory - TSH Production Ticket(ST) #11925 (Ticket Resolved): TSH- Hi Azhar, may I know why the data suddenly disappeared?
!WhatsApp%20Image%202024-06-05%20at%2016.58.35_f0d9dff7.jpg!
Muhammed Azhar Mohamed Maideen

03/06/2024

09:40 PM Production Ticket(ST) #11861 (Support In Progress): KARA - Kara Customer, Merchandiser and SKU setup
- Already setup the customer chain and product category.
- Already assigned product category for the chain.
- Now t...
Rashdan Hussin
05:46 PM Datanory - YAKULT Production Ticket(ST) #11905 (Ticket Resolved): YAKULT - SFA Implementation for Yakult
Rashdan Hussin
05:44 PM Datanory - YAKULT Production Ticket(ST) #11905 (Support In Progress): YAKULT - SFA Implementation for Yakult
Rashdan Hussin

01/06/2024

10:01 PM Datanory - YAKULT Production Ticket(ST) #11905 (Ticket Resolved): YAKULT - SFA Implementation for Yakult
Dear Rashdan,
Please assist to import Yakult Customer and User Master data into Datanory Trial.
Please let me k...
Rashdan Hussin
09:52 PM Production Ticket(ST) #11904 (Ticket Resolved): DANONE - Datanory DMS Implementation for Danone
Dear Support Team,
Please refer to attached Project Plan for Danone. I would like to request your assistance to Ex...
Rashdan Hussin

29/05/2024

04:42 PM Production Ticket(ST) #11861: KARA - Kara Customer, Merchandiser and SKU setup
- need to setup customer user relation
- setup chain
Rashdan Hussin

28/05/2024

10:46 PM Production Ticket(ST) #11861 (Ticket Resolved): KARA - Kara Customer, Merchandiser and SKU setup
We need implementation team to setup the Kara test environment, targeted to be ready latest by this Friday.
Custom...
Rashdan Hussin
10:12 PM Production Ticket(ST) #11645: FERNTEA - Setup New Organisation
Dear Rashdan,
Please refer to attached Customer, User, and Route Plan for Ferntea. Kindly assist to import into Da...
Rashdan Hussin

23/05/2024

07:04 PM Datanory - TSH Production Ticket(ST) #11760 (Escalated to Level 3): TSH - error that reported by TSH
Rashdan Hussin
11:44 AM Datanory - TSH Production Ticket(ST) #11760: TSH - error that reported by TSH
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the payment type should be cash but the report show credit
Ahmad bin Saad
Rashdan Hussin
11:14 AM Datanory - TSH Production Ticket(ST) #11760 (Support In Progress): TSH - error that reported by TSH
2)The daily sales collection report does not display the transaction details. (Error) Will fix it by this week - DONE... Rashdan Hussin

22/05/2024

04:49 PM Datanory - TSH Production Ticket(ST) #11759 (Ticket Resolved): TSH - collection report has no data show
Rashdan Hussin
03:50 PM Datanory - TSH Production Ticket(ST) #11772 (Ticket Resolved): TSH - datanory website show error when select Report module
[12:43, 22/05/2024] Shanyou MCC: This one is not at report, its a web issue
[12:58, 22/05/2024] Shu Ern MCC: it's du...
Rashdan Hussin
03:45 PM Datanory - TSH Production Ticket(ST) #11772 (Support In Progress): TSH - datanory website show error when select Report module
Rashdan Hussin
03:44 PM Datanory - TSH Production Ticket(ST) #11772 (Ticket Resolved): TSH - datanory website show error when select Report module
Hi, admin inform that datanory website show error when select Report module
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Rashdan Hussin
10:55 AM Datanory - TSH Production Ticket(ST) #11771 (Ticket Resolved): TSH - salesman unable to perform upload
Rashdan Hussin
10:50 AM Datanory - TSH Production Ticket(ST) #11771 (Support In Progress): TSH - salesman unable to perform upload
Rashdan Hussin
10:50 AM Datanory - TSH Production Ticket(ST) #11771 (Ticket Resolved): TSH - salesman unable to perform upload
Morning @Louise MCC, my salesman unable to perform upload today.
Need your assist on this urgently
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Rashdan Hussin

21/05/2024

03:36 PM Production Ticket(ST) #11768 (Ticket Resolved): TLE - Request for TLE Trial Environment Setup
Dear Rashdan,
Based on our previous conversation, kindly assist with setting up a trial environment for TLE.
At...
Rashdan Hussin

20/05/2024

05:53 PM Datanory - TSH Production Ticket(ST) #11760 (Ticket Resolved): TSH - error that reported by TSH
@Rashdan Hussin I have summarised the error that reported by TSH:
1)There is an error in the system displaying the...
Rashdan Hussin
05:24 PM Datanory - TSH Production Ticket(ST) #11759 (Pending Client Verification): TSH - collection report has no data show
Rashdan Hussin
05:19 PM Datanory - TSH Production Ticket(ST) #11759 (Support In Progress): TSH - collection report has no data show
Rashdan Hussin
02:43 PM Datanory - TSH Production Ticket(ST) #11759 (Ticket Resolved): TSH - collection report has no data show
@Rashdan Hussin For TSH collection report has no data show, can help to check?
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Rashdan Hussin
 

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