Activity
From 26/04/2024 to 25/05/2024
23/05/2024
- 07:04 PM Datanory - TSH Production Ticket(ST) #11760 (Escalated to Level 3): TSH - error that reported by TSH
- 11:44 AM Datanory - TSH Production Ticket(ST) #11760: TSH - error that reported by TSH
- !c61a3659-b20e-4911-9d38-69511dca152b.jpg!
the payment type should be cash but the report show credit
Ahmad bin Saad - 11:14 AM Datanory - TSH Production Ticket(ST) #11760 (Support In Progress): TSH - error that reported by TSH
- 2)The daily sales collection report does not display the transaction details. (Error) Will fix it by this week - DONE...
22/05/2024
- 04:49 PM Datanory - TSH Production Ticket(ST) #11759 (Ticket Resolved): TSH - collection report has no data show
- 03:50 PM Datanory - TSH Production Ticket(ST) #11772 (Ticket Resolved): TSH - datanory website show error when select Report module
- [12:43, 22/05/2024] Shanyou MCC: This one is not at report, its a web issue
[12:58, 22/05/2024] Shu Ern MCC: it's du... - 03:45 PM Datanory - TSH Production Ticket(ST) #11772 (Support In Progress): TSH - datanory website show error when select Report module
- 03:44 PM Datanory - TSH Production Ticket(ST) #11772 (Ticket Resolved): TSH - datanory website show error when select Report module
- Hi, admin inform that datanory website show error when select Report module
!895cce70-c9e9-458e-9993-fc027a306840.... - 10:55 AM Datanory - TSH Production Ticket(ST) #11771 (Ticket Resolved): TSH - salesman unable to perform upload
- 10:50 AM Datanory - TSH Production Ticket(ST) #11771 (Support In Progress): TSH - salesman unable to perform upload
- 10:50 AM Datanory - TSH Production Ticket(ST) #11771 (Ticket Resolved): TSH - salesman unable to perform upload
- Morning @Louise MCC, my salesman unable to perform upload today.
Need your assist on this urgently
!38936c2d-ae14...
21/05/2024
- 03:36 PM Production Ticket(ST) #11768 (Ticket Resolved): TLE - Request for TLE Trial Environment Setup
- Dear Rashdan,
Based on our previous conversation, kindly assist with setting up a trial environment for TLE.
At...
20/05/2024
- 05:53 PM Datanory - TSH Production Ticket(ST) #11760 (Ticket Resolved): TSH - error that reported by TSH
- @Rashdan Hussin I have summarised the error that reported by TSH:
1)There is an error in the system displaying the... - 05:24 PM Datanory - TSH Production Ticket(ST) #11759 (Pending Client Verification): TSH - collection report has no data show
- 05:19 PM Datanory - TSH Production Ticket(ST) #11759 (Support In Progress): TSH - collection report has no data show
- 02:43 PM Datanory - TSH Production Ticket(ST) #11759 (Ticket Resolved): TSH - collection report has no data show
- @Rashdan Hussin For TSH collection report has no data show, can help to check?
!7efeddab-79d4-486b-bd35-a6a02ed9cd...
13/05/2024
- 04:45 PM Datanory - SUNTORY Production Ticket(ST) #11443 (Ticket Resolved): SUNTORY - Reporting and invoice printing issue
- 03:20 PM Datanory - SUNTORY Production Ticket(ST) #11443: SUNTORY - Reporting and invoice printing issue
- hi rashdan, as discussed please try again. suspected got data issue, not reporting issue
- 03:34 PM Production Ticket(ST) #11645: FERNTEA - Setup New Organisation
- - On hold
- Tech team need to fix add new organisation issue
12/05/2024
- 08:49 PM Production Ticket(ST) #11645 (Support In Progress): FERNTEA - Setup New Organisation
- Cannot add new organisation for trial.
10/05/2024
- 10:21 AM Production Ticket(ST) #11132 (Ticket Resolved): Route Plan Import Error
- 10:21 AM Production Ticket(ST) #11132 (Pending Client Verification): Route Plan Import Error
06/05/2024
- 07:16 PM Production Ticket(ST) #11645 (Ticket Resolved): FERNTEA - Setup New Organisation
- Dear @Rashdan Hussin,
Please assist to create a new organization call “Ferntea” in Datanory Trial Environment. In ...
04/05/2024
- 11:15 AM Datanory - TSH Production Ticket(ST) #11626 (Ticket Resolved): TSH - website unable to view any Van Goods Request
- 11:11 AM Datanory - TSH Production Ticket(ST) #11626 (Support In Progress): TSH - website unable to view any Van Goods Request
- 11:11 AM Datanory - TSH Production Ticket(ST) #11626 (Ticket Resolved): TSH - website unable to view any Van Goods Request
- Hi @Datanory Support, need your assistance urgently as website unable to view any Van Goods Request after salesman up...
30/04/2024
- 01:16 AM Datanory - YAKULT Production Ticket(ST) #11549 (Ticket Resolved): YAKULT - SFA Implementation for Yakult
- --UPDATE billing
SET
address1 = shipping.address1,
address2 = shipping.address2,
address3 = shipping... - 10:34 AM Production Ticket(ST) #11146 (Ticket Resolved): KARA - Product Price Code Missing When Import SKU Through Web
- ticket close, refer to ticket 11385 due to same issue
29/04/2024
- 12:57 PM Datanory - TSH Production Ticket(ST) #11475 (Ticket Resolved): TSH - invoices that received cash payment yet the system & report still show unpaid
- 12:56 PM Datanory - TSH Production Ticket(ST) #11512 (Ticket Resolved): TSH - geo fencing report photo not show out
26/04/2024
- 01:54 AM Datanory - YAKULT Production Ticket(ST) #11549 (Support In Progress): YAKULT - SFA Implementation for Yakult
- --CREATE TABLE #TempAddressTable (
-- customer_code VARCHAR(200),
-- customer_name VARCHAR(200),
-- customer_addr... - 03:47 PM Datanory - TSH Production Ticket(ST) #11512 (Pending Client Verification): TSH - geo fencing report photo not show out
- 03:02 PM Datanory - SUNTORY Production Ticket(ST) #11547 (Ticket Resolved): SUNTORY - Upload route plan from backend
- 02:57 PM Datanory - SUNTORY Production Ticket(ST) #11547 (Support In Progress): SUNTORY - Upload route plan from backend
- 09:29 AM Datanory - TSH Production Ticket(ST) #11475: TSH - invoices that received cash payment yet the system & report still show unpaid
- This One has to Follow up on coming Monday
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