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From 20/04/2024 to 19/05/2024

13/05/2024

04:45 PM Datanory - SUNTORY Production Ticket(ST) #11443 (Ticket Resolved): SUNTORY - Reporting and invoice printing issue
Rashdan Hussin
03:20 PM Datanory - SUNTORY Production Ticket(ST) #11443: SUNTORY - Reporting and invoice printing issue
hi rashdan, as discussed please try again. suspected got data issue, not reporting issue Muhammad Arif
03:34 PM Production Ticket(ST) #11645: FERNTEA - Setup New Organisation
- On hold
- Tech team need to fix add new organisation issue
Rashdan Hussin

12/05/2024

08:49 PM Production Ticket(ST) #11645 (Support In Progress): FERNTEA - Setup New Organisation
Cannot add new organisation for trial. Rashdan Hussin

10/05/2024

10:21 AM Production Ticket(ST) #11132 (Ticket Resolved): Route Plan Import Error
Rashdan Hussin
10:21 AM Production Ticket(ST) #11132 (Pending Client Verification): Route Plan Import Error
Rashdan Hussin

06/05/2024

07:16 PM Production Ticket(ST) #11645 (Ticket Resolved): FERNTEA - Setup New Organisation
Dear @Rashdan Hussin,
Please assist to create a new organization call “Ferntea” in Datanory Trial Environment. In ...
Rashdan Hussin

04/05/2024

11:15 AM Datanory - TSH Production Ticket(ST) #11626 (Ticket Resolved): TSH - website unable to view any Van Goods Request
Rashdan Hussin
11:11 AM Datanory - TSH Production Ticket(ST) #11626 (Support In Progress): TSH - website unable to view any Van Goods Request
Rashdan Hussin
11:11 AM Datanory - TSH Production Ticket(ST) #11626 (Ticket Resolved): TSH - website unable to view any Van Goods Request
Hi @Datanory Support, need your assistance urgently as website unable to view any Van Goods Request after salesman up... Rashdan Hussin

30/04/2024

01:16 AM Datanory - YAKULT Production Ticket(ST) #11549 (Ticket Resolved): YAKULT - SFA Implementation for Yakult
--UPDATE billing
SET
address1 = shipping.address1,
address2 = shipping.address2,
address3 = shipping...
Rashdan Hussin
10:34 AM Production Ticket(ST) #11146 (Ticket Resolved): KARA - Product Price Code Missing When Import SKU Through Web
ticket close, refer to ticket 11385 due to same issue Muhammad Arif

29/04/2024

12:57 PM Datanory - TSH Production Ticket(ST) #11475 (Ticket Resolved): TSH - invoices that received cash payment yet the system & report still show unpaid
Rashdan Hussin
12:56 PM Datanory - TSH Production Ticket(ST) #11512 (Ticket Resolved): TSH - geo fencing report photo not show out
Rashdan Hussin

26/04/2024

01:54 AM Datanory - YAKULT Production Ticket(ST) #11549 (Support In Progress): YAKULT - SFA Implementation for Yakult
--CREATE TABLE #TempAddressTable (
-- customer_code VARCHAR(200),
-- customer_name VARCHAR(200),
-- customer_addr...
Rashdan Hussin
03:47 PM Datanory - TSH Production Ticket(ST) #11512 (Pending Client Verification): TSH - geo fencing report photo not show out
Rashdan Hussin
03:02 PM Datanory - SUNTORY Production Ticket(ST) #11547 (Ticket Resolved): SUNTORY - Upload route plan from backend
Rashdan Hussin
02:57 PM Datanory - SUNTORY Production Ticket(ST) #11547 (Support In Progress): SUNTORY - Upload route plan from backend
Rashdan Hussin
09:29 AM Datanory - TSH Production Ticket(ST) #11475: TSH - invoices that received cash payment yet the system & report still show unpaid
This One has to Follow up on coming Monday Muhammed Azhar Mohamed Maideen

24/04/2024

11:56 AM Datanory - YAKULT Production Ticket(ST) #11549 (Ticket Resolved): YAKULT - SFA Implementation for Yakult
Dear Rashdan,
I need your assistance to patch Yakult Address Information and Billing Address Information into Data...
Rashdan Hussin
10:47 AM Datanory - SUNTORY Production Ticket(ST) #11547 (Ticket Resolved): SUNTORY - Upload route plan from backend
Upload route plan from backend Rashdan Hussin

23/04/2024

06:47 PM Datanory - TSH Production Ticket(ST) #11512 (Escalated to Level 3): TSH - geo fencing report photo not show out
exec sp_rpt_geo_fencing_report
@checkin_start_date='2024-03-01 00:00:00',
@minRadius=N'',
@checkin_end_date='2024...
Rashdan Hussin
06:42 PM Datanory - TSH Production Ticket(ST) #11512 (Support In Progress): TSH - geo fencing report photo not show out
Rashdan Hussin
04:56 PM Datanory - TSH Production Ticket(ST) #11475 (Pending Client Verification): TSH - invoices that received cash payment yet the system & report still show unpaid
Find out from the invoice list, only transactions uploaded on 6th December 2023 facing issue. It seems recalculation ... Muhammed Azhar Mohamed Maideen
11:28 AM Datanory - SUNTORY Production Ticket(ST) #11443: SUNTORY - Reporting and invoice printing issue
Testing finding:
- reporting issue solved. can show the report.
- sfa transaction printing still have issue.
- now...
Rashdan Hussin

22/04/2024

02:55 PM Datanory - SUNTORY Production Ticket(ST) #11370 (On-Hold): Sales Order Module & Invoice Module Optimization
Muhammad Arif
02:39 PM Datanory - SUNTORY Production Ticket(ST) #11370: Sales Order Module & Invoice Module Optimization
continue on 24 April 2024 - after UAT signed off Muhammad Arif
02:54 PM Datanory - SUNTORY Production Ticket(ST) #11443: SUNTORY - Reporting and invoice printing issue
completed - Sales Invoice Detail Report : recreate shared dataset
Pending Invoice printing: in testing
Muhammad Arif
02:52 PM Production Ticket(ST) #11482 (Ticket Resolved): Kara- SFTP
Muhammad Arif
02:52 PM Production Ticket(ST) #11482 (Pending Client Verification): Kara- SFTP
Muhammad Arif
02:44 PM Production Ticket(ST) #11482 (Support In Progress): Kara- SFTP
Muhammad Arif
10:05 AM Datanory - TSH Production Ticket(ST) #11512 (Ticket Resolved): TSH - geo fencing report photo not show out
Morning Rashdan, for TSH, geo fencing report photo not show out,can help check and revert back to customer?
!157134c...
Rashdan Hussin

21/04/2024

02:15 PM Datanory - TSH Production Ticket(ST) #11494 (Ticket Resolved): TSH - mobile apps nothing to receive after perform goods request approval
Rashdan Hussin

20/04/2024

11:21 AM Datanory - TSH Production Ticket(ST) #11494 (Pending Client Verification): TSH - mobile apps nothing to receive after perform goods request approval
select a.van_goods_request_no, * from txn_mobile_van_goods_receive b
inner join txn_mobile_van_goods_request_header ...
Rashdan Hussin
11:13 AM Datanory - TSH Production Ticket(ST) #11494 (Support In Progress): TSH - mobile apps nothing to receive after perform goods request approval
TSH - Hi @~Rashdan Hussin , mobile apps nothing to receive after perform goods request approval. Need your assistance... Rashdan Hussin

19/04/2024

12:07 AM Datanory - TSH Production Ticket(ST) #11494: TSH - mobile apps nothing to receive after perform goods request approval
Handover rashdan
Changeover Shift
Muhammed Azhar Mohamed Maideen
 

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