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From 06/04/2024 to 05/05/2024

04/05/2024

11:15 AM Datanory - TSH Production Ticket(ST) #11626 (Ticket Resolved): TSH - website unable to view any Van Goods Request
Rashdan Hussin
11:11 AM Datanory - TSH Production Ticket(ST) #11626 (Support In Progress): TSH - website unable to view any Van Goods Request
Rashdan Hussin
11:11 AM Datanory - TSH Production Ticket(ST) #11626 (Ticket Resolved): TSH - website unable to view any Van Goods Request
Hi @Datanory Support, need your assistance urgently as website unable to view any Van Goods Request after salesman up... Rashdan Hussin

30/04/2024

01:16 AM Datanory - YAKULT Production Ticket(ST) #11549 (Ticket Resolved): YAKULT - SFA Implementation for Yakult
--UPDATE billing
SET
address1 = shipping.address1,
address2 = shipping.address2,
address3 = shipping...
Rashdan Hussin
10:34 AM Production Ticket(ST) #11146 (Ticket Resolved): KARA - Product Price Code Missing When Import SKU Through Web
ticket close, refer to ticket 11385 due to same issue Muhammad Arif

29/04/2024

12:57 PM Datanory - TSH Production Ticket(ST) #11475 (Ticket Resolved): TSH - invoices that received cash payment yet the system & report still show unpaid
Rashdan Hussin
12:56 PM Datanory - TSH Production Ticket(ST) #11512 (Ticket Resolved): TSH - geo fencing report photo not show out
Rashdan Hussin

26/04/2024

01:54 AM Datanory - YAKULT Production Ticket(ST) #11549 (Support In Progress): YAKULT - SFA Implementation for Yakult
--CREATE TABLE #TempAddressTable (
-- customer_code VARCHAR(200),
-- customer_name VARCHAR(200),
-- customer_addr...
Rashdan Hussin
03:47 PM Datanory - TSH Production Ticket(ST) #11512 (Pending Client Verification): TSH - geo fencing report photo not show out
Rashdan Hussin
03:02 PM Datanory - SUNTORY Production Ticket(ST) #11547 (Ticket Resolved): SUNTORY - Upload route plan from backend
Rashdan Hussin
02:57 PM Datanory - SUNTORY Production Ticket(ST) #11547 (Support In Progress): SUNTORY - Upload route plan from backend
Rashdan Hussin
09:29 AM Datanory - TSH Production Ticket(ST) #11475: TSH - invoices that received cash payment yet the system & report still show unpaid
This One has to Follow up on coming Monday Muhammed Azhar Mohamed Maideen

24/04/2024

11:56 AM Datanory - YAKULT Production Ticket(ST) #11549 (Ticket Resolved): YAKULT - SFA Implementation for Yakult
Dear Rashdan,
I need your assistance to patch Yakult Address Information and Billing Address Information into Data...
Rashdan Hussin
10:47 AM Datanory - SUNTORY Production Ticket(ST) #11547 (Ticket Resolved): SUNTORY - Upload route plan from backend
Upload route plan from backend Rashdan Hussin

23/04/2024

06:47 PM Datanory - TSH Production Ticket(ST) #11512 (Escalated to Level 3): TSH - geo fencing report photo not show out
exec sp_rpt_geo_fencing_report
@checkin_start_date='2024-03-01 00:00:00',
@minRadius=N'',
@checkin_end_date='2024...
Rashdan Hussin
06:42 PM Datanory - TSH Production Ticket(ST) #11512 (Support In Progress): TSH - geo fencing report photo not show out
Rashdan Hussin
04:56 PM Datanory - TSH Production Ticket(ST) #11475 (Pending Client Verification): TSH - invoices that received cash payment yet the system & report still show unpaid
Find out from the invoice list, only transactions uploaded on 6th December 2023 facing issue. It seems recalculation ... Muhammed Azhar Mohamed Maideen
11:28 AM Datanory - SUNTORY Production Ticket(ST) #11443: SUNTORY - Reporting and invoice printing issue
Testing finding:
- reporting issue solved. can show the report.
- sfa transaction printing still have issue.
- now...
Rashdan Hussin

22/04/2024

02:55 PM Datanory - SUNTORY Production Ticket(ST) #11370 (On-Hold): Sales Order Module & Invoice Module Optimization
Muhammad Arif
02:39 PM Datanory - SUNTORY Production Ticket(ST) #11370: Sales Order Module & Invoice Module Optimization
continue on 24 April 2024 - after UAT signed off Muhammad Arif
02:54 PM Datanory - SUNTORY Production Ticket(ST) #11443: SUNTORY - Reporting and invoice printing issue
completed - Sales Invoice Detail Report : recreate shared dataset
Pending Invoice printing: in testing
Muhammad Arif
02:52 PM Production Ticket(ST) #11482 (Ticket Resolved): Kara- SFTP
Muhammad Arif
02:52 PM Production Ticket(ST) #11482 (Pending Client Verification): Kara- SFTP
Muhammad Arif
02:44 PM Production Ticket(ST) #11482 (Support In Progress): Kara- SFTP
Muhammad Arif
10:05 AM Datanory - TSH Production Ticket(ST) #11512 (Ticket Resolved): TSH - geo fencing report photo not show out
Morning Rashdan, for TSH, geo fencing report photo not show out,can help check and revert back to customer?
!157134c...
Rashdan Hussin

21/04/2024

02:15 PM Datanory - TSH Production Ticket(ST) #11494 (Ticket Resolved): TSH - mobile apps nothing to receive after perform goods request approval
Rashdan Hussin

20/04/2024

11:21 AM Datanory - TSH Production Ticket(ST) #11494 (Pending Client Verification): TSH - mobile apps nothing to receive after perform goods request approval
select a.van_goods_request_no, * from txn_mobile_van_goods_receive b
inner join txn_mobile_van_goods_request_header ...
Rashdan Hussin
11:13 AM Datanory - TSH Production Ticket(ST) #11494 (Support In Progress): TSH - mobile apps nothing to receive after perform goods request approval
TSH - Hi @~Rashdan Hussin , mobile apps nothing to receive after perform goods request approval. Need your assistance... Rashdan Hussin

19/04/2024

12:07 AM Datanory - TSH Production Ticket(ST) #11494: TSH - mobile apps nothing to receive after perform goods request approval
Handover rashdan
Changeover Shift
Muhammed Azhar Mohamed Maideen

18/04/2024

04:20 PM Datanory - TSH Production Ticket(ST) #11494 (Ticket Resolved): TSH - mobile apps nothing to receive after perform goods request approval
Muhammed Azhar Mohamed Maideen

17/04/2024

05:38 PM Datanory - TSH Production Ticket(ST) #11475 (Support In Progress): TSH - invoices that received cash payment yet the system & report still show unpaid
- handover to azhar
- end shift
'INC06000318-240123', 'INC06000521-240220', 'INC06000599-240227', 'INC06000141-24...
Rashdan Hussin
10:26 AM Datanory - TSH Production Ticket(ST) #11475 (Ticket Resolved): TSH - invoices that received cash payment yet the system & report still show unpaid
- Hi @Louise MCC, this is the list of invoices that received cash payment yet the system & report still show unpaid.
...
Rashdan Hussin
04:27 PM Production Ticket(ST) #11482 (Ticket Resolved): Kara- SFTP
Muhammed Azhar Mohamed Maideen
10:28 AM Production Ticket(ST) #11447 (Support In Progress): Create a Trial Organisation For Datanory
Rashdan Hussin

15/04/2024

04:47 PM Production Ticket(ST) #11447 (Ticket Resolved): Create a Trial Organisation For Datanory
Create one complete trial organization for new client use. Rashdan Hussin
08:11 AM Datanory - SUNTORY Production Ticket(ST) #11443 (Support In Progress): SUNTORY - Reporting and invoice printing issue
shared dataset got issue, need further checking. not enough time to check on Sunday. focus on urgent AO issue. SSRS c... Muhammad Arif

12/04/2024

06:46 PM Datanory - SUNTORY Production Ticket(ST) #11443 (Ticket Resolved): SUNTORY - Reporting and invoice printing issue
Reporting issue:
- Sales Invoice Detail Report
- Other reports seem to be no issue
SFA Transaction print issue:
...
Rashdan Hussin
02:25 PM Datanory - TSH Production Ticket(ST) #11402 (Ticket Resolved): TSH - There is an error when proceed to cancel the Invoice.
Rashdan Hussin

09/04/2024

12:23 PM Datanory - TSH Production Ticket(ST) #11402 (Pending Client Verification): TSH - There is an error when proceed to cancel the Invoice.
- Issue happen is because the warehouse not include in the invoice.
- It was due to sales order and invoice logic ch...
Rashdan Hussin
10:44 AM Datanory - SUNTORY Production Ticket(ST) #11370 (Support In Progress): Sales Order Module & Invoice Module Optimization
modified SP [web_spTransactionPromotionListByOutlet_20240402_v2] by add status filtering, if SO pending, show all pro... Muhammad Arif
09:51 AM Datanory - TSH Production Ticket(ST) #11338 (Ticket Resolved): TSH- Hi @⁨Rashdan⁩, today our end facing an issue on items under promotion been discount twice.
Muhammed Azhar Mohamed Maideen

08/04/2024

04:20 PM Datanory - TSH Production Ticket(ST) #11402 (Escalated to Level 3): TSH - There is an error when proceed to cancel the Invoice.
Rashdan Hussin
04:14 PM Datanory - TSH Production Ticket(ST) #11402 (Support In Progress): TSH - There is an error when proceed to cancel the Invoice.
Rashdan Hussin
10:27 AM Datanory - TSH Production Ticket(ST) #11402 (Ticket Resolved): TSH - There is an error when proceed to cancel the Invoice.
Hi @Rashdan Hussin, salesman wrongly select outlet (R01-S303) and recreate an Invoice for 7-11 (R01-S054). There is a... Rashdan Hussin
01:34 PM Datanory - TSH Production Ticket(ST) #11338 (Pending Client Verification): TSH- Hi @⁨Rashdan⁩, today our end facing an issue on items under promotion been discount twice.
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Muhammed Azhar Mohamed Maideen
 

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