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From 29/03/2024 to 27/04/2024

26/04/2024

01:54 AM Datanory - YAKULT Production Ticket(ST) #11549 (Support In Progress): YAKULT - SFA Implementation for Yakult
--CREATE TABLE #TempAddressTable (
-- customer_code VARCHAR(200),
-- customer_name VARCHAR(200),
-- customer_addr...
Rashdan Hussin
03:47 PM Datanory - TSH Production Ticket(ST) #11512 (Pending Client Verification): TSH - geo fencing report photo not show out
Rashdan Hussin
03:02 PM Datanory - SUNTORY Production Ticket(ST) #11547 (Ticket Resolved): SUNTORY - Upload route plan from backend
Rashdan Hussin
02:57 PM Datanory - SUNTORY Production Ticket(ST) #11547 (Support In Progress): SUNTORY - Upload route plan from backend
Rashdan Hussin
09:29 AM Datanory - TSH Production Ticket(ST) #11475: TSH - invoices that received cash payment yet the system & report still show unpaid
This One has to Follow up on coming Monday Muhammed Azhar Mohamed Maideen

24/04/2024

11:56 AM Datanory - YAKULT Production Ticket(ST) #11549 (Ticket Resolved): YAKULT - SFA Implementation for Yakult
Dear Rashdan,
I need your assistance to patch Yakult Address Information and Billing Address Information into Data...
Rashdan Hussin
10:47 AM Datanory - SUNTORY Production Ticket(ST) #11547 (Ticket Resolved): SUNTORY - Upload route plan from backend
Upload route plan from backend Rashdan Hussin

23/04/2024

06:47 PM Datanory - TSH Production Ticket(ST) #11512 (Escalated to Level 3): TSH - geo fencing report photo not show out
exec sp_rpt_geo_fencing_report
@checkin_start_date='2024-03-01 00:00:00',
@minRadius=N'',
@checkin_end_date='2024...
Rashdan Hussin
06:42 PM Datanory - TSH Production Ticket(ST) #11512 (Support In Progress): TSH - geo fencing report photo not show out
Rashdan Hussin
04:56 PM Datanory - TSH Production Ticket(ST) #11475 (Pending Client Verification): TSH - invoices that received cash payment yet the system & report still show unpaid
Find out from the invoice list, only transactions uploaded on 6th December 2023 facing issue. It seems recalculation ... Muhammed Azhar Mohamed Maideen
11:28 AM Datanory - SUNTORY Production Ticket(ST) #11443: SUNTORY - Reporting and invoice printing issue
Testing finding:
- reporting issue solved. can show the report.
- sfa transaction printing still have issue.
- now...
Rashdan Hussin

22/04/2024

02:55 PM Datanory - SUNTORY Production Ticket(ST) #11370 (On-Hold): Sales Order Module & Invoice Module Optimization
Muhammad Arif
02:39 PM Datanory - SUNTORY Production Ticket(ST) #11370: Sales Order Module & Invoice Module Optimization
continue on 24 April 2024 - after UAT signed off Muhammad Arif
02:54 PM Datanory - SUNTORY Production Ticket(ST) #11443: SUNTORY - Reporting and invoice printing issue
completed - Sales Invoice Detail Report : recreate shared dataset
Pending Invoice printing: in testing
Muhammad Arif
02:52 PM Production Ticket(ST) #11482 (Ticket Resolved): Kara- SFTP
Muhammad Arif
02:52 PM Production Ticket(ST) #11482 (Pending Client Verification): Kara- SFTP
Muhammad Arif
02:44 PM Production Ticket(ST) #11482 (Support In Progress): Kara- SFTP
Muhammad Arif
10:05 AM Datanory - TSH Production Ticket(ST) #11512 (Ticket Resolved): TSH - geo fencing report photo not show out
Morning Rashdan, for TSH, geo fencing report photo not show out,can help check and revert back to customer?
!157134c...
Rashdan Hussin

21/04/2024

02:15 PM Datanory - TSH Production Ticket(ST) #11494 (Ticket Resolved): TSH - mobile apps nothing to receive after perform goods request approval
Rashdan Hussin

20/04/2024

11:21 AM Datanory - TSH Production Ticket(ST) #11494 (Pending Client Verification): TSH - mobile apps nothing to receive after perform goods request approval
select a.van_goods_request_no, * from txn_mobile_van_goods_receive b
inner join txn_mobile_van_goods_request_header ...
Rashdan Hussin
11:13 AM Datanory - TSH Production Ticket(ST) #11494 (Support In Progress): TSH - mobile apps nothing to receive after perform goods request approval
TSH - Hi @~Rashdan Hussin , mobile apps nothing to receive after perform goods request approval. Need your assistance... Rashdan Hussin

19/04/2024

12:07 AM Datanory - TSH Production Ticket(ST) #11494: TSH - mobile apps nothing to receive after perform goods request approval
Handover rashdan
Changeover Shift
Muhammed Azhar Mohamed Maideen

18/04/2024

04:20 PM Datanory - TSH Production Ticket(ST) #11494 (Ticket Resolved): TSH - mobile apps nothing to receive after perform goods request approval
Muhammed Azhar Mohamed Maideen

17/04/2024

05:38 PM Datanory - TSH Production Ticket(ST) #11475 (Support In Progress): TSH - invoices that received cash payment yet the system & report still show unpaid
- handover to azhar
- end shift
'INC06000318-240123', 'INC06000521-240220', 'INC06000599-240227', 'INC06000141-24...
Rashdan Hussin
10:26 AM Datanory - TSH Production Ticket(ST) #11475 (Ticket Resolved): TSH - invoices that received cash payment yet the system & report still show unpaid
- Hi @Louise MCC, this is the list of invoices that received cash payment yet the system & report still show unpaid.
...
Rashdan Hussin
04:27 PM Production Ticket(ST) #11482 (Ticket Resolved): Kara- SFTP
Muhammed Azhar Mohamed Maideen
10:28 AM Production Ticket(ST) #11447 (Support In Progress): Create a Trial Organisation For Datanory
Rashdan Hussin

15/04/2024

04:47 PM Production Ticket(ST) #11447 (Ticket Resolved): Create a Trial Organisation For Datanory
Create one complete trial organization for new client use. Rashdan Hussin
08:11 AM Datanory - SUNTORY Production Ticket(ST) #11443 (Support In Progress): SUNTORY - Reporting and invoice printing issue
shared dataset got issue, need further checking. not enough time to check on Sunday. focus on urgent AO issue. SSRS c... Muhammad Arif

12/04/2024

06:46 PM Datanory - SUNTORY Production Ticket(ST) #11443 (Ticket Resolved): SUNTORY - Reporting and invoice printing issue
Reporting issue:
- Sales Invoice Detail Report
- Other reports seem to be no issue
SFA Transaction print issue:
...
Rashdan Hussin
02:25 PM Datanory - TSH Production Ticket(ST) #11402 (Ticket Resolved): TSH - There is an error when proceed to cancel the Invoice.
Rashdan Hussin

09/04/2024

12:23 PM Datanory - TSH Production Ticket(ST) #11402 (Pending Client Verification): TSH - There is an error when proceed to cancel the Invoice.
- Issue happen is because the warehouse not include in the invoice.
- It was due to sales order and invoice logic ch...
Rashdan Hussin
10:44 AM Datanory - SUNTORY Production Ticket(ST) #11370 (Support In Progress): Sales Order Module & Invoice Module Optimization
modified SP [web_spTransactionPromotionListByOutlet_20240402_v2] by add status filtering, if SO pending, show all pro... Muhammad Arif
09:51 AM Datanory - TSH Production Ticket(ST) #11338 (Ticket Resolved): TSH- Hi @⁨Rashdan⁩, today our end facing an issue on items under promotion been discount twice.
Muhammed Azhar Mohamed Maideen

08/04/2024

04:20 PM Datanory - TSH Production Ticket(ST) #11402 (Escalated to Level 3): TSH - There is an error when proceed to cancel the Invoice.
Rashdan Hussin
04:14 PM Datanory - TSH Production Ticket(ST) #11402 (Support In Progress): TSH - There is an error when proceed to cancel the Invoice.
Rashdan Hussin
10:27 AM Datanory - TSH Production Ticket(ST) #11402 (Ticket Resolved): TSH - There is an error when proceed to cancel the Invoice.
Hi @Rashdan Hussin, salesman wrongly select outlet (R01-S303) and recreate an Invoice for 7-11 (R01-S054). There is a... Rashdan Hussin
01:34 PM Datanory - TSH Production Ticket(ST) #11338 (Pending Client Verification): TSH- Hi @⁨Rashdan⁩, today our end facing an issue on items under promotion been discount twice.
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Muhammed Azhar Mohamed Maideen

05/04/2024

04:23 PM Production Ticket(ST) #11197 (Ticket Resolved): HEEN LOONG - Products Do Not Show In Mobile Apps
Rashdan Hussin
04:22 PM Production Ticket(ST) #11197 (Pending Client Verification): HEEN LOONG - Products Do Not Show In Mobile Apps
Rashdan Hussin
10:33 AM Datanory - TSH Production Ticket(ST) #11338 (Pending Client Feedback): TSH- Hi @⁨Rashdan⁩, today our end facing an issue on items under promotion been discount twice.
hi is there any further more should we assist on this escallation?
We would like to close the ticket at our end upo...
Muhammed Azhar Mohamed Maideen

03/04/2024

12:07 AM Datanory - TSH Production Ticket(ST) #11338: TSH- Hi @⁨Rashdan⁩, today our end facing an issue on items under promotion been discount twice.
Hi Azhar, as discussed, need to simulate using new trial app version. Muhammad Arif
12:04 AM Datanory - SUNTORY Production Ticket(ST) #11370 (On-Hold): Sales Order Module & Invoice Module Optimization
Update 2nd April 2024: after modified SO promotion SP, find out that web portal didnt pass the promotion ID. need adv... Muhammad Arif
11:55 PM Datanory - SUNTORY Production Ticket(ST) #11370 (Support In Progress): Sales Order Module & Invoice Module Optimization
Update: 1st April 2024 - after discussion with project team, product team and MC, we will add checking for SO/invoice... Muhammad Arif
11:45 PM Datanory - SUNTORY Production Ticket(ST) #11370 (Pending Client Verification): Sales Order Module & Invoice Module Optimization
Muhammad Arif
11:41 PM Datanory - SUNTORY Production Ticket(ST) #11370 (Support In Progress): Sales Order Module & Invoice Module Optimization
Muhammad Arif
11:40 PM Datanory - SUNTORY Production Ticket(ST) #11370 (Ticket Resolved): Sales Order Module & Invoice Module Optimization
Sales Order Module & Invoice Module take long time to load. Please help to optimize Muhammad Arif

01/04/2024

02:49 PM Datanory - TSH Production Ticket(ST) #11338 (Escalated to Level 3): TSH- Hi @⁨Rashdan⁩, today our end facing an issue on items under promotion been discount twice.
https://app.clickup.com/t/86ep0nxbb
Muhammed Azhar Mohamed Maideen
02:48 PM Datanory - TSH Production Ticket(ST) #11338 (Support In Progress): TSH- Hi @⁨Rashdan⁩, today our end facing an issue on items under promotion been discount twice.
Muhammed Azhar Mohamed Maideen
02:47 PM Datanory - TSH Production Ticket(ST) #11338 (Ticket Resolved): TSH- Hi @⁨Rashdan⁩, today our end facing an issue on items under promotion been discount twice.
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Muhammed Azhar Mohamed Maideen
 

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