Activity
From 19/03/2024 to 17/04/2024
17/04/2024
- 05:38 PM Datanory - TSH Production Ticket(ST) #11475 (Support In Progress): TSH - invoices that received cash payment yet the system & report still show unpaid
- - handover to azhar
- end shift
'INC06000318-240123', 'INC06000521-240220', 'INC06000599-240227', 'INC06000141-24... - 10:26 AM Datanory - TSH Production Ticket(ST) #11475 (Ticket Resolved): TSH - invoices that received cash payment yet the system & report still show unpaid
- - Hi @Louise MCC, this is the list of invoices that received cash payment yet the system & report still show unpaid.
... - 04:27 PM Production Ticket(ST) #11482 (Ticket Resolved): Kara- SFTP
- 10:28 AM Production Ticket(ST) #11447 (Support In Progress): Create a Trial Organisation For Datanory
15/04/2024
- 04:47 PM Production Ticket(ST) #11447 (Ticket Resolved): Create a Trial Organisation For Datanory
- Create one complete trial organization for new client use.
- 08:11 AM Datanory - SUNTORY Production Ticket(ST) #11443 (Support In Progress): SUNTORY - Reporting and invoice printing issue
- shared dataset got issue, need further checking. not enough time to check on Sunday. focus on urgent AO issue. SSRS c...
12/04/2024
- 06:46 PM Datanory - SUNTORY Production Ticket(ST) #11443 (Ticket Resolved): SUNTORY - Reporting and invoice printing issue
- Reporting issue:
- Sales Invoice Detail Report
- Other reports seem to be no issue
SFA Transaction print issue:
... - 02:25 PM Datanory - TSH Production Ticket(ST) #11402 (Ticket Resolved): TSH - There is an error when proceed to cancel the Invoice.
09/04/2024
- 12:23 PM Datanory - TSH Production Ticket(ST) #11402 (Pending Client Verification): TSH - There is an error when proceed to cancel the Invoice.
- - Issue happen is because the warehouse not include in the invoice.
- It was due to sales order and invoice logic ch... - 10:44 AM Datanory - SUNTORY Production Ticket(ST) #11370 (Support In Progress): Sales Order Module & Invoice Module Optimization
- modified SP [web_spTransactionPromotionListByOutlet_20240402_v2] by add status filtering, if SO pending, show all pro...
- 09:51 AM Datanory - TSH Production Ticket(ST) #11338 (Ticket Resolved): TSH- Hi @Rashdan, today our end facing an issue on items under promotion been discount twice.
08/04/2024
- 04:20 PM Datanory - TSH Production Ticket(ST) #11402 (Escalated to Level 3): TSH - There is an error when proceed to cancel the Invoice.
- 04:14 PM Datanory - TSH Production Ticket(ST) #11402 (Support In Progress): TSH - There is an error when proceed to cancel the Invoice.
- 10:27 AM Datanory - TSH Production Ticket(ST) #11402 (Ticket Resolved): TSH - There is an error when proceed to cancel the Invoice.
- Hi @Rashdan Hussin, salesman wrongly select outlet (R01-S303) and recreate an Invoice for 7-11 (R01-S054). There is a...
- 01:34 PM Datanory - TSH Production Ticket(ST) #11338 (Pending Client Verification): TSH- Hi @Rashdan, today our end facing an issue on items under promotion been discount twice.
- !WhatsApp%20Image%202024-04-04%20at%2017.12.01_6e11b69e.jpg!
05/04/2024
- 04:23 PM Production Ticket(ST) #11197 (Ticket Resolved): HEEN LOONG - Products Do Not Show In Mobile Apps
- 04:22 PM Production Ticket(ST) #11197 (Pending Client Verification): HEEN LOONG - Products Do Not Show In Mobile Apps
- 10:33 AM Datanory - TSH Production Ticket(ST) #11338 (Pending Client Feedback): TSH- Hi @Rashdan, today our end facing an issue on items under promotion been discount twice.
- hi is there any further more should we assist on this escallation?
We would like to close the ticket at our end upo...
03/04/2024
- 12:07 AM Datanory - TSH Production Ticket(ST) #11338: TSH- Hi @Rashdan, today our end facing an issue on items under promotion been discount twice.
- Hi Azhar, as discussed, need to simulate using new trial app version.
- 12:04 AM Datanory - SUNTORY Production Ticket(ST) #11370 (On-Hold): Sales Order Module & Invoice Module Optimization
- Update 2nd April 2024: after modified SO promotion SP, find out that web portal didnt pass the promotion ID. need adv...
- 11:55 PM Datanory - SUNTORY Production Ticket(ST) #11370 (Support In Progress): Sales Order Module & Invoice Module Optimization
- Update: 1st April 2024 - after discussion with project team, product team and MC, we will add checking for SO/invoice...
- 11:45 PM Datanory - SUNTORY Production Ticket(ST) #11370 (Pending Client Verification): Sales Order Module & Invoice Module Optimization
- 11:41 PM Datanory - SUNTORY Production Ticket(ST) #11370 (Support In Progress): Sales Order Module & Invoice Module Optimization
- 11:40 PM Datanory - SUNTORY Production Ticket(ST) #11370 (Ticket Resolved): Sales Order Module & Invoice Module Optimization
- Sales Order Module & Invoice Module take long time to load. Please help to optimize
01/04/2024
- 02:49 PM Datanory - TSH Production Ticket(ST) #11338 (Escalated to Level 3): TSH- Hi @Rashdan, today our end facing an issue on items under promotion been discount twice.
- https://app.clickup.com/t/86ep0nxbb
- 02:48 PM Datanory - TSH Production Ticket(ST) #11338 (Support In Progress): TSH- Hi @Rashdan, today our end facing an issue on items under promotion been discount twice.
- 02:47 PM Datanory - TSH Production Ticket(ST) #11338 (Ticket Resolved): TSH- Hi @Rashdan, today our end facing an issue on items under promotion been discount twice.
- !image.png!
26/03/2024
- 05:35 PM Datanory - TSH Production Ticket(ST) #11281 (Ticket Resolved): TSH - salesman facing issue from SO to Invoice.
23/03/2024
- 12:28 PM Datanory - TSH Production Ticket(ST) #11281 (Pending Client Verification): TSH - salesman facing issue from SO to Invoice.
- 12:21 PM Datanory - TSH Production Ticket(ST) #11281 (Support In Progress): TSH - salesman facing issue from SO to Invoice.
- 12:20 PM Datanory - TSH Production Ticket(ST) #11281 (Ticket Resolved): TSH - salesman facing issue from SO to Invoice.
- - @~Datanory Support, my salesman facing issue from SO to Invoice. Need your assistance urgently.
- Customer Code: C...
22/03/2024
- 12:56 PM Datanory - TSH Production Ticket(ST) #11224 (Ticket Resolved): @~Michael Ooi- Hi @Rashdan, Mobile App suddenly unable to preview previous date CN. Need your assistance on it.
21/03/2024
- 09:48 AM Datanory - TSH Production Ticket(ST) #11247 (Ticket Resolved): TSH - error message pop-up when performing Upload.
20/03/2024
- 06:22 PM Datanory - TSH Production Ticket(ST) #11247: TSH - error message pop-up when performing Upload.
- tsh issue
- ask user upload database
- cek database
- if not have any new txn, can ask user to clear data and ask ... - 04:08 PM Datanory - TSH Production Ticket(ST) #11247 (Pending Client Verification): TSH - error message pop-up when performing Upload.
- 09:53 AM Datanory - TSH Production Ticket(ST) #11247 (Support In Progress): TSH - error message pop-up when performing Upload.
- 09:34 AM Datanory - TSH Production Ticket(ST) #11247 (Ticket Resolved): TSH - error message pop-up when performing Upload.
- - @Rashdan Hussin, error message pop-up when performing Upload.
- Yesterday my salesman added a new customer request... - 09:39 AM Datanory - TSH Production Ticket(ST) #11224 (Pending Client Verification): @~Michael Ooi- Hi @Rashdan, Mobile App suddenly unable to preview previous date CN. Need your assistance on it.
19/03/2024
- 12:26 PM Datanory - TSH Production Ticket(ST) #11148 (Ticket Resolved): TSH - TSH Issues
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