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From 15/03/2024 to 13/04/2024

12/04/2024

06:46 PM Datanory - SUNTORY Production Ticket(ST) #11443 (Ticket Resolved): SUNTORY - Reporting and invoice printing issue
Reporting issue:
- Sales Invoice Detail Report
- Other reports seem to be no issue
SFA Transaction print issue:
...
Rashdan Hussin
02:25 PM Datanory - TSH Production Ticket(ST) #11402 (Ticket Resolved): TSH - There is an error when proceed to cancel the Invoice.
Rashdan Hussin

09/04/2024

12:23 PM Datanory - TSH Production Ticket(ST) #11402 (Pending Client Verification): TSH - There is an error when proceed to cancel the Invoice.
- Issue happen is because the warehouse not include in the invoice.
- It was due to sales order and invoice logic ch...
Rashdan Hussin
10:44 AM Datanory - SUNTORY Production Ticket(ST) #11370 (Support In Progress): Sales Order Module & Invoice Module Optimization
modified SP [web_spTransactionPromotionListByOutlet_20240402_v2] by add status filtering, if SO pending, show all pro... Muhammad Arif
09:51 AM Datanory - TSH Production Ticket(ST) #11338 (Ticket Resolved): TSH- Hi @⁨Rashdan⁩, today our end facing an issue on items under promotion been discount twice.
Muhammed Azhar Mohamed Maideen

08/04/2024

04:20 PM Datanory - TSH Production Ticket(ST) #11402 (Escalated to Level 3): TSH - There is an error when proceed to cancel the Invoice.
Rashdan Hussin
04:14 PM Datanory - TSH Production Ticket(ST) #11402 (Support In Progress): TSH - There is an error when proceed to cancel the Invoice.
Rashdan Hussin
10:27 AM Datanory - TSH Production Ticket(ST) #11402 (Ticket Resolved): TSH - There is an error when proceed to cancel the Invoice.
Hi @Rashdan Hussin, salesman wrongly select outlet (R01-S303) and recreate an Invoice for 7-11 (R01-S054). There is a... Rashdan Hussin
01:34 PM Datanory - TSH Production Ticket(ST) #11338 (Pending Client Verification): TSH- Hi @⁨Rashdan⁩, today our end facing an issue on items under promotion been discount twice.
!WhatsApp%20Image%202024-04-04%20at%2017.12.01_6e11b69e.jpg!
Muhammed Azhar Mohamed Maideen

05/04/2024

04:23 PM Production Ticket(ST) #11197 (Ticket Resolved): HEEN LOONG - Products Do Not Show In Mobile Apps
Rashdan Hussin
04:22 PM Production Ticket(ST) #11197 (Pending Client Verification): HEEN LOONG - Products Do Not Show In Mobile Apps
Rashdan Hussin
10:33 AM Datanory - TSH Production Ticket(ST) #11338 (Pending Client Feedback): TSH- Hi @⁨Rashdan⁩, today our end facing an issue on items under promotion been discount twice.
hi is there any further more should we assist on this escallation?
We would like to close the ticket at our end upo...
Muhammed Azhar Mohamed Maideen

03/04/2024

12:07 AM Datanory - TSH Production Ticket(ST) #11338: TSH- Hi @⁨Rashdan⁩, today our end facing an issue on items under promotion been discount twice.
Hi Azhar, as discussed, need to simulate using new trial app version. Muhammad Arif
12:04 AM Datanory - SUNTORY Production Ticket(ST) #11370 (On-Hold): Sales Order Module & Invoice Module Optimization
Update 2nd April 2024: after modified SO promotion SP, find out that web portal didnt pass the promotion ID. need adv... Muhammad Arif
11:55 PM Datanory - SUNTORY Production Ticket(ST) #11370 (Support In Progress): Sales Order Module & Invoice Module Optimization
Update: 1st April 2024 - after discussion with project team, product team and MC, we will add checking for SO/invoice... Muhammad Arif
11:45 PM Datanory - SUNTORY Production Ticket(ST) #11370 (Pending Client Verification): Sales Order Module & Invoice Module Optimization
Muhammad Arif
11:41 PM Datanory - SUNTORY Production Ticket(ST) #11370 (Support In Progress): Sales Order Module & Invoice Module Optimization
Muhammad Arif
11:40 PM Datanory - SUNTORY Production Ticket(ST) #11370 (Ticket Resolved): Sales Order Module & Invoice Module Optimization
Sales Order Module & Invoice Module take long time to load. Please help to optimize Muhammad Arif

01/04/2024

02:49 PM Datanory - TSH Production Ticket(ST) #11338 (Escalated to Level 3): TSH- Hi @⁨Rashdan⁩, today our end facing an issue on items under promotion been discount twice.
https://app.clickup.com/t/86ep0nxbb
Muhammed Azhar Mohamed Maideen
02:48 PM Datanory - TSH Production Ticket(ST) #11338 (Support In Progress): TSH- Hi @⁨Rashdan⁩, today our end facing an issue on items under promotion been discount twice.
Muhammed Azhar Mohamed Maideen
02:47 PM Datanory - TSH Production Ticket(ST) #11338 (Ticket Resolved): TSH- Hi @⁨Rashdan⁩, today our end facing an issue on items under promotion been discount twice.
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Muhammed Azhar Mohamed Maideen

26/03/2024

05:35 PM Datanory - TSH Production Ticket(ST) #11281 (Ticket Resolved): TSH - salesman facing issue from SO to Invoice.
Rashdan Hussin

23/03/2024

12:28 PM Datanory - TSH Production Ticket(ST) #11281 (Pending Client Verification): TSH - salesman facing issue from SO to Invoice.
Rashdan Hussin
12:21 PM Datanory - TSH Production Ticket(ST) #11281 (Support In Progress): TSH - salesman facing issue from SO to Invoice.
Rashdan Hussin
12:20 PM Datanory - TSH Production Ticket(ST) #11281 (Ticket Resolved): TSH - salesman facing issue from SO to Invoice.
- @~Datanory Support, my salesman facing issue from SO to Invoice. Need your assistance urgently.
- Customer Code: C...
Rashdan Hussin

22/03/2024

12:56 PM Datanory - TSH Production Ticket(ST) #11224 (Ticket Resolved): @~Michael Ooi- Hi @Rashdan, Mobile App suddenly unable to preview previous date CN. Need your assistance on it.
Muhammed Azhar Mohamed Maideen

21/03/2024

09:48 AM Datanory - TSH Production Ticket(ST) #11247 (Ticket Resolved): TSH - error message pop-up when performing Upload.
Muhammed Azhar Mohamed Maideen

20/03/2024

06:22 PM Datanory - TSH Production Ticket(ST) #11247: TSH - error message pop-up when performing Upload.
tsh issue
- ask user upload database
- cek database
- if not have any new txn, can ask user to clear data and ask ...
Rashdan Hussin
04:08 PM Datanory - TSH Production Ticket(ST) #11247 (Pending Client Verification): TSH - error message pop-up when performing Upload.
Rashdan Hussin
09:53 AM Datanory - TSH Production Ticket(ST) #11247 (Support In Progress): TSH - error message pop-up when performing Upload.
Rashdan Hussin
09:34 AM Datanory - TSH Production Ticket(ST) #11247 (Ticket Resolved): TSH - error message pop-up when performing Upload.
- @Rashdan Hussin, error message pop-up when performing Upload.
- Yesterday my salesman added a new customer request...
Rashdan Hussin
09:39 AM Datanory - TSH Production Ticket(ST) #11224 (Pending Client Verification): @~Michael Ooi- Hi @Rashdan, Mobile App suddenly unable to preview previous date CN. Need your assistance on it.
Muhammed Azhar Mohamed Maideen

19/03/2024

12:26 PM Datanory - TSH Production Ticket(ST) #11148 (Ticket Resolved): TSH - TSH Issues
Rashdan Hussin

16/03/2024

12:03 PM Datanory - TSH Production Ticket(ST) #11224 (Escalated to Level 3): @~Michael Ooi- Hi @Rashdan, Mobile App suddenly unable to preview previous date CN. Need your assistance on it.
https://app.clickup.com/t/86envxfjt Muhammed Azhar Mohamed Maideen
11:47 AM Datanory - TSH Production Ticket(ST) #11224 (Support In Progress): @~Michael Ooi- Hi @Rashdan, Mobile App suddenly unable to preview previous date CN. Need your assistance on it.
Muhammed Azhar Mohamed Maideen
11:47 AM Datanory - TSH Production Ticket(ST) #11224 (Ticket Resolved): @~Michael Ooi- Hi @Rashdan, Mobile App suddenly unable to preview previous date CN. Need your assistance on it.
Muhammed Azhar Mohamed Maideen

15/03/2024

09:40 AM Production Ticket(ST) #11141 (Ticket Resolved): TSH - there is an error on the total amount of invoices after extracting to PDF
Rashdan Hussin
09:39 AM Production Ticket(ST) #11017 (Ticket Resolved): TSH - we found that invoice for customer with promotion campaign printed from Website it’s unit price & total price are different from invoice printed by Salesman via mobile apps.
Rashdan Hussin
 

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