Activity
From 07/03/2024 to 05/04/2024
05/04/2024
- 04:23 PM Production Ticket(ST) #11197 (Ticket Resolved): HEEN LOONG - Products Do Not Show In Mobile Apps
- 04:22 PM Production Ticket(ST) #11197 (Pending Client Verification): HEEN LOONG - Products Do Not Show In Mobile Apps
- 10:33 AM Datanory - TSH Production Ticket(ST) #11338 (Pending Client Feedback): TSH- Hi @Rashdan, today our end facing an issue on items under promotion been discount twice.
- hi is there any further more should we assist on this escallation?
We would like to close the ticket at our end upo...
03/04/2024
- 12:07 AM Datanory - TSH Production Ticket(ST) #11338: TSH- Hi @Rashdan, today our end facing an issue on items under promotion been discount twice.
- Hi Azhar, as discussed, need to simulate using new trial app version.
- 12:04 AM Datanory - SUNTORY Production Ticket(ST) #11370 (On-Hold): Sales Order Module & Invoice Module Optimization
- Update 2nd April 2024: after modified SO promotion SP, find out that web portal didnt pass the promotion ID. need adv...
- 11:55 PM Datanory - SUNTORY Production Ticket(ST) #11370 (Support In Progress): Sales Order Module & Invoice Module Optimization
- Update: 1st April 2024 - after discussion with project team, product team and MC, we will add checking for SO/invoice...
- 11:45 PM Datanory - SUNTORY Production Ticket(ST) #11370 (Pending Client Verification): Sales Order Module & Invoice Module Optimization
- 11:41 PM Datanory - SUNTORY Production Ticket(ST) #11370 (Support In Progress): Sales Order Module & Invoice Module Optimization
- 11:40 PM Datanory - SUNTORY Production Ticket(ST) #11370 (Ticket Resolved): Sales Order Module & Invoice Module Optimization
- Sales Order Module & Invoice Module take long time to load. Please help to optimize
01/04/2024
- 02:49 PM Datanory - TSH Production Ticket(ST) #11338 (Escalated to Level 3): TSH- Hi @Rashdan, today our end facing an issue on items under promotion been discount twice.
- https://app.clickup.com/t/86ep0nxbb
- 02:48 PM Datanory - TSH Production Ticket(ST) #11338 (Support In Progress): TSH- Hi @Rashdan, today our end facing an issue on items under promotion been discount twice.
- 02:47 PM Datanory - TSH Production Ticket(ST) #11338 (Ticket Resolved): TSH- Hi @Rashdan, today our end facing an issue on items under promotion been discount twice.
- !image.png!
26/03/2024
- 05:35 PM Datanory - TSH Production Ticket(ST) #11281 (Ticket Resolved): TSH - salesman facing issue from SO to Invoice.
23/03/2024
- 12:28 PM Datanory - TSH Production Ticket(ST) #11281 (Pending Client Verification): TSH - salesman facing issue from SO to Invoice.
- 12:21 PM Datanory - TSH Production Ticket(ST) #11281 (Support In Progress): TSH - salesman facing issue from SO to Invoice.
- 12:20 PM Datanory - TSH Production Ticket(ST) #11281 (Ticket Resolved): TSH - salesman facing issue from SO to Invoice.
- - @~Datanory Support, my salesman facing issue from SO to Invoice. Need your assistance urgently.
- Customer Code: C...
22/03/2024
- 12:56 PM Datanory - TSH Production Ticket(ST) #11224 (Ticket Resolved): @~Michael Ooi- Hi @Rashdan, Mobile App suddenly unable to preview previous date CN. Need your assistance on it.
21/03/2024
- 09:48 AM Datanory - TSH Production Ticket(ST) #11247 (Ticket Resolved): TSH - error message pop-up when performing Upload.
20/03/2024
- 06:22 PM Datanory - TSH Production Ticket(ST) #11247: TSH - error message pop-up when performing Upload.
- tsh issue
- ask user upload database
- cek database
- if not have any new txn, can ask user to clear data and ask ... - 04:08 PM Datanory - TSH Production Ticket(ST) #11247 (Pending Client Verification): TSH - error message pop-up when performing Upload.
- 09:53 AM Datanory - TSH Production Ticket(ST) #11247 (Support In Progress): TSH - error message pop-up when performing Upload.
- 09:34 AM Datanory - TSH Production Ticket(ST) #11247 (Ticket Resolved): TSH - error message pop-up when performing Upload.
- - @Rashdan Hussin, error message pop-up when performing Upload.
- Yesterday my salesman added a new customer request... - 09:39 AM Datanory - TSH Production Ticket(ST) #11224 (Pending Client Verification): @~Michael Ooi- Hi @Rashdan, Mobile App suddenly unable to preview previous date CN. Need your assistance on it.
19/03/2024
- 12:26 PM Datanory - TSH Production Ticket(ST) #11148 (Ticket Resolved): TSH - TSH Issues
16/03/2024
- 12:03 PM Datanory - TSH Production Ticket(ST) #11224 (Escalated to Level 3): @~Michael Ooi- Hi @Rashdan, Mobile App suddenly unable to preview previous date CN. Need your assistance on it.
- https://app.clickup.com/t/86envxfjt
- 11:47 AM Datanory - TSH Production Ticket(ST) #11224 (Support In Progress): @~Michael Ooi- Hi @Rashdan, Mobile App suddenly unable to preview previous date CN. Need your assistance on it.
- 11:47 AM Datanory - TSH Production Ticket(ST) #11224 (Ticket Resolved): @~Michael Ooi- Hi @Rashdan, Mobile App suddenly unable to preview previous date CN. Need your assistance on it.
15/03/2024
- 09:40 AM Production Ticket(ST) #11141 (Ticket Resolved): TSH - there is an error on the total amount of invoices after extracting to PDF
- 09:39 AM Production Ticket(ST) #11017 (Ticket Resolved): TSH - we found that invoice for customer with promotion campaign printed from Website it’s unit price & total price are different from invoice printed by Salesman via mobile apps.
13/03/2024
- 04:41 PM Datanory - TSH Production Ticket(ST) #11148 (Pending Client Verification): TSH - TSH Issues
- 01:33 PM Datanory - TSH Production Ticket(ST) #11148: TSH - TSH Issues
- Sub total error & unpaid amount error
!1e7c1c68-fa8c-402a-9dbd-f593d5b4c911.jpg!
For items under promotion, the uni... - 04:38 PM Production Ticket(ST) #11141 (Pending Client Verification): TSH - there is an error on the total amount of invoices after extracting to PDF
- 12:43 PM Production Ticket(ST) #11198 (Ticket Resolved): TSH - salesman try to upload his sales to cloud and pop-up this Alert.
- 12:37 PM Production Ticket(ST) #11198 (Support In Progress): TSH - salesman try to upload his sales to cloud and pop-up this Alert.
- 12:34 PM Production Ticket(ST) #11061 (Ticket Resolved): HEEN LOONG - Request Trial environment setup for Heen Loong
- 09:14 AM Production Ticket(ST) #11017 (Pending Client Verification): TSH - we found that invoice for customer with promotion campaign printed from Website it’s unit price & total price are different from invoice printed by Salesman via mobile apps.
12/03/2024
- 04:13 PM Production Ticket(ST) #11198 (Ticket Resolved): TSH - salesman try to upload his sales to cloud and pop-up this Alert.
- Hi @Rashdan Hussin, my salesman try to upload his sales to cloud and pop-up this Alert.
!92c14003-b349-49b2-910f-262... - 02:55 PM Production Ticket(ST) #11197 (Escalated to Level 3): HEEN LOONG - Products Do Not Show In Mobile Apps
- https://app.clickup.com/t/86enuvpth
- 02:50 PM Production Ticket(ST) #11197 (Support In Progress): HEEN LOONG - Products Do Not Show In Mobile Apps
- 02:50 PM Production Ticket(ST) #11197 (Ticket Resolved): HEEN LOONG - Products Do Not Show In Mobile Apps
- When we try to search the products, it took so long to loading.
Then the products do not appear and user will kicked... - 02:54 PM Production Ticket(ST) #11017: TSH - we found that invoice for customer with promotion campaign printed from Website it’s unit price & total price are different from invoice printed by Salesman via mobile apps.
- in progress https://app.clickup.com/t/86enuec1a
- 10:05 AM Datanory - TSH Production Ticket(ST) #11148 (Escalated to Level 3): TSH - TSH Issues
- Item 1: Done
Item 2: We found no issue for this one. Need to monitor whether the issue are repetitive.
Item 3: Thi... - 10:01 AM Datanory - TSH Production Ticket(ST) #11148 (Support In Progress): TSH - TSH Issues
11/03/2024
- 10:38 PM Production Ticket(ST) #11132: Route Plan Import Error
- https://app.clickup.com/t/86entjeuv
- 10:31 PM Production Ticket(ST) #11017: TSH - we found that invoice for customer with promotion campaign printed from Website it’s unit price & total price are different from invoice printed by Salesman via mobile apps.
- https://app.clickup.com/t/86enpyfkv
- 09:45 PM Production Ticket(ST) #11061 (Support In Progress): HEEN LOONG - Request Trial environment setup for Heen Loong
- 11:35 AM Production Ticket(ST) #11026 (Ticket Resolved): NIBOU - carton can be scan, unit barcode can’t be scan
- 11:33 AM Production Ticket(ST) #11026 (Pending Client Verification): NIBOU - carton can be scan, unit barcode can’t be scan
- 11:32 AM Production Ticket(ST) #11051 (Ticket Resolved): KARA - Request Trial Environment Setup for Kara Personal Care
- 11:08 AM Production Ticket(ST) #10566 (Ticket Resolved): Prima Asia - SFA Implementation for Prima Asia
07/03/2024
- 04:54 PM Production Ticket(ST) #11146 (Support In Progress): KARA - Product Price Code Missing When Import SKU Through Web
- 09:18 AM Production Ticket(ST) #11146 (Ticket Resolved): KARA - Product Price Code Missing When Import SKU Through Web
- When we insert the new products using SKU Import, all the products details enter the database successfully.
Except t... - 10:33 AM Datanory - TSH Production Ticket(ST) #11148 (Ticket Resolved): TSH - TSH Issues
- Dear Rashdan,
Kindly assist to solve some of the issues which reported by TSH:
1) The format, spacing, and font... - 09:17 AM Production Ticket(ST) #11058 (Ticket Resolved): DATANORYTRIAL- Upload products using SKU Import but price code not appear
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