Activity
From 27/02/2024 to 27/03/2024
26/03/2024
- 05:35 PM Datanory - TSH Production Ticket(ST) #11281 (Ticket Resolved): TSH - salesman facing issue from SO to Invoice.
23/03/2024
- 12:28 PM Datanory - TSH Production Ticket(ST) #11281 (Pending Client Verification): TSH - salesman facing issue from SO to Invoice.
- 12:21 PM Datanory - TSH Production Ticket(ST) #11281 (Support In Progress): TSH - salesman facing issue from SO to Invoice.
- 12:20 PM Datanory - TSH Production Ticket(ST) #11281 (Ticket Resolved): TSH - salesman facing issue from SO to Invoice.
- - @~Datanory Support, my salesman facing issue from SO to Invoice. Need your assistance urgently.
- Customer Code: C...
22/03/2024
- 12:56 PM Datanory - TSH Production Ticket(ST) #11224 (Ticket Resolved): @~Michael Ooi- Hi @Rashdan, Mobile App suddenly unable to preview previous date CN. Need your assistance on it.
21/03/2024
- 09:48 AM Datanory - TSH Production Ticket(ST) #11247 (Ticket Resolved): TSH - error message pop-up when performing Upload.
20/03/2024
- 06:22 PM Datanory - TSH Production Ticket(ST) #11247: TSH - error message pop-up when performing Upload.
- tsh issue
- ask user upload database
- cek database
- if not have any new txn, can ask user to clear data and ask ... - 04:08 PM Datanory - TSH Production Ticket(ST) #11247 (Pending Client Verification): TSH - error message pop-up when performing Upload.
- 09:53 AM Datanory - TSH Production Ticket(ST) #11247 (Support In Progress): TSH - error message pop-up when performing Upload.
- 09:34 AM Datanory - TSH Production Ticket(ST) #11247 (Ticket Resolved): TSH - error message pop-up when performing Upload.
- - @Rashdan Hussin, error message pop-up when performing Upload.
- Yesterday my salesman added a new customer request... - 09:39 AM Datanory - TSH Production Ticket(ST) #11224 (Pending Client Verification): @~Michael Ooi- Hi @Rashdan, Mobile App suddenly unable to preview previous date CN. Need your assistance on it.
19/03/2024
- 12:26 PM Datanory - TSH Production Ticket(ST) #11148 (Ticket Resolved): TSH - TSH Issues
16/03/2024
- 12:03 PM Datanory - TSH Production Ticket(ST) #11224 (Escalated to Level 3): @~Michael Ooi- Hi @Rashdan, Mobile App suddenly unable to preview previous date CN. Need your assistance on it.
- https://app.clickup.com/t/86envxfjt
- 11:47 AM Datanory - TSH Production Ticket(ST) #11224 (Support In Progress): @~Michael Ooi- Hi @Rashdan, Mobile App suddenly unable to preview previous date CN. Need your assistance on it.
- 11:47 AM Datanory - TSH Production Ticket(ST) #11224 (Ticket Resolved): @~Michael Ooi- Hi @Rashdan, Mobile App suddenly unable to preview previous date CN. Need your assistance on it.
15/03/2024
- 09:40 AM Production Ticket(ST) #11141 (Ticket Resolved): TSH - there is an error on the total amount of invoices after extracting to PDF
- 09:39 AM Production Ticket(ST) #11017 (Ticket Resolved): TSH - we found that invoice for customer with promotion campaign printed from Website it’s unit price & total price are different from invoice printed by Salesman via mobile apps.
13/03/2024
- 04:41 PM Datanory - TSH Production Ticket(ST) #11148 (Pending Client Verification): TSH - TSH Issues
- 01:33 PM Datanory - TSH Production Ticket(ST) #11148: TSH - TSH Issues
- Sub total error & unpaid amount error
!1e7c1c68-fa8c-402a-9dbd-f593d5b4c911.jpg!
For items under promotion, the uni... - 04:38 PM Production Ticket(ST) #11141 (Pending Client Verification): TSH - there is an error on the total amount of invoices after extracting to PDF
- 12:43 PM Production Ticket(ST) #11198 (Ticket Resolved): TSH - salesman try to upload his sales to cloud and pop-up this Alert.
- 12:37 PM Production Ticket(ST) #11198 (Support In Progress): TSH - salesman try to upload his sales to cloud and pop-up this Alert.
- 12:34 PM Production Ticket(ST) #11061 (Ticket Resolved): HEEN LOONG - Request Trial environment setup for Heen Loong
- 09:14 AM Production Ticket(ST) #11017 (Pending Client Verification): TSH - we found that invoice for customer with promotion campaign printed from Website it’s unit price & total price are different from invoice printed by Salesman via mobile apps.
12/03/2024
- 04:13 PM Production Ticket(ST) #11198 (Ticket Resolved): TSH - salesman try to upload his sales to cloud and pop-up this Alert.
- Hi @Rashdan Hussin, my salesman try to upload his sales to cloud and pop-up this Alert.
!92c14003-b349-49b2-910f-262... - 02:55 PM Production Ticket(ST) #11197 (Escalated to Level 3): HEEN LOONG - Products Do Not Show In Mobile Apps
- https://app.clickup.com/t/86enuvpth
- 02:50 PM Production Ticket(ST) #11197 (Support In Progress): HEEN LOONG - Products Do Not Show In Mobile Apps
- 02:50 PM Production Ticket(ST) #11197 (Ticket Resolved): HEEN LOONG - Products Do Not Show In Mobile Apps
- When we try to search the products, it took so long to loading.
Then the products do not appear and user will kicked... - 02:54 PM Production Ticket(ST) #11017: TSH - we found that invoice for customer with promotion campaign printed from Website it’s unit price & total price are different from invoice printed by Salesman via mobile apps.
- in progress https://app.clickup.com/t/86enuec1a
- 10:05 AM Datanory - TSH Production Ticket(ST) #11148 (Escalated to Level 3): TSH - TSH Issues
- Item 1: Done
Item 2: We found no issue for this one. Need to monitor whether the issue are repetitive.
Item 3: Thi... - 10:01 AM Datanory - TSH Production Ticket(ST) #11148 (Support In Progress): TSH - TSH Issues
11/03/2024
- 10:38 PM Production Ticket(ST) #11132: Route Plan Import Error
- https://app.clickup.com/t/86entjeuv
- 10:31 PM Production Ticket(ST) #11017: TSH - we found that invoice for customer with promotion campaign printed from Website it’s unit price & total price are different from invoice printed by Salesman via mobile apps.
- https://app.clickup.com/t/86enpyfkv
- 09:45 PM Production Ticket(ST) #11061 (Support In Progress): HEEN LOONG - Request Trial environment setup for Heen Loong
- 11:35 AM Production Ticket(ST) #11026 (Ticket Resolved): NIBOU - carton can be scan, unit barcode can’t be scan
- 11:33 AM Production Ticket(ST) #11026 (Pending Client Verification): NIBOU - carton can be scan, unit barcode can’t be scan
- 11:32 AM Production Ticket(ST) #11051 (Ticket Resolved): KARA - Request Trial Environment Setup for Kara Personal Care
- 11:08 AM Production Ticket(ST) #10566 (Ticket Resolved): Prima Asia - SFA Implementation for Prima Asia
07/03/2024
- 04:54 PM Production Ticket(ST) #11146 (Support In Progress): KARA - Product Price Code Missing When Import SKU Through Web
- 09:18 AM Production Ticket(ST) #11146 (Ticket Resolved): KARA - Product Price Code Missing When Import SKU Through Web
- When we insert the new products using SKU Import, all the products details enter the database successfully.
Except t... - 10:33 AM Datanory - TSH Production Ticket(ST) #11148 (Ticket Resolved): TSH - TSH Issues
- Dear Rashdan,
Kindly assist to solve some of the issues which reported by TSH:
1) The format, spacing, and font... - 09:17 AM Production Ticket(ST) #11058 (Ticket Resolved): DATANORYTRIAL- Upload products using SKU Import but price code not appear
06/03/2024
- 06:35 PM Production Ticket(ST) #11141 (Escalated to Level 3): TSH - there is an error on the total amount of invoices after extracting to PDF
- https://app.clickup.com/t/86entpprx
- 04:43 PM Production Ticket(ST) #11141 (Support In Progress): TSH - there is an error on the total amount of invoices after extracting to PDF
- 04:43 PM Production Ticket(ST) #11141 (Ticket Resolved): TSH - there is an error on the total amount of invoices after extracting to PDF
- Hi @Louise MCC, there is an error on the total amount of invoices after extracting to PDF. As per the picture shown i...
- 04:47 PM Production Ticket(ST) #11014 (Ticket Resolved): Suntory - Back suntory datanory database from test server and restore as new database in trial server
- 04:46 PM Production Ticket(ST) #11014 (Pending Client Verification): Suntory - Back suntory datanory database from test server and restore as new database in trial server
- 10:07 AM Production Ticket(ST) #11132 (Escalated to Level 3): Route Plan Import Error
- 09:32 AM Production Ticket(ST) #11132 (Support In Progress): Route Plan Import Error
- 09:29 AM Production Ticket(ST) #11132 (Ticket Resolved): Route Plan Import Error
- - The error happen when we try to validate the uploaded file.
- When stored procedure execute RoutePlanDataDisplay, ...
05/03/2024
- 03:02 PM Production Ticket(ST) #11118 (Ticket Resolved): KARA - Kara backend cannot login
- 12:11 PM Production Ticket(ST) #11118 (Pending Client Verification): KARA - Kara backend cannot login
- 11:39 AM Production Ticket(ST) #11118 (Support In Progress): KARA - Kara backend cannot login
- 11:24 AM Production Ticket(ST) #11118 (Ticket Resolved): KARA - Kara backend cannot login
- All web user cannot login.
!d11248e7-f864-4b10-b049-4aa28c003f54.jpg!
- 12:41 PM Production Ticket(ST) #11120 (Ticket Resolved): TSH - My salesman unable to receive the van goods request after download
- 12:32 PM Production Ticket(ST) #11120 (Support In Progress): TSH - My salesman unable to receive the van goods request after download
- 12:30 PM Production Ticket(ST) #11120 (Ticket Resolved): TSH - My salesman unable to receive the van goods request after download
- - Morning @Louise MCC, need your assistance urgently about this issue.
My salesman unable to receive the van goods r...
04/03/2024
02/03/2024
- 04:27 PM Production Ticket(ST) #11025 (Ticket Resolved): NIBOU - photo report cannot be zoom and not clear
01/03/2024
29/02/2024
- 11:25 AM Production Ticket(ST) #11053 (Ticket Resolved): NIBOU - Clean Up Master Data in TRIAL to be migrate to production
- --customer tables
select 'customer' as Data,count(1) as count from customer where org_id ='nibou'
union select 'c... - 11:18 AM Production Ticket(ST) #11053 (Support In Progress): NIBOU - Clean Up Master Data in TRIAL to be migrate to production
- 11:16 AM Production Ticket(ST) #11019 (Ticket Resolved): NIBOU - Request To Maintain Customer Master and Customer To User Relation
- 09:23 AM Production Ticket(ST) #11019 (Pending Client Verification): NIBOU - Request To Maintain Customer Master and Customer To User Relation
- 09:20 AM Production Ticket(ST) #11044 (Ticket Resolved): NIBOU - Request To Check and fix Nibou issues
- select *
from member
where org_id ='NIBOU'
select *
from member
where org_id ='NIBOU' and member_cd ='JUST...
28/02/2024
- 02:47 PM Production Ticket(ST) #11044 (Pending Client Verification): NIBOU - Request To Check and fix Nibou issues
- !3c18cbf9-412b-4967-b9ab-5c633cd75169.jpg!
!8dfd8a81-2709-4048-850d-93f0860a39b2.jpg!
!f7a38d86-f920-4540-9a93-932b...
27/02/2024
- 04:21 PM Production Ticket(ST) #11061 (Ticket Resolved): HEEN LOONG - Request Trial environment setup for Heen Loong
- Dear Afiq,
Kindly assist to setup a trial environment for Heen Loong. I have also massaged all the provided 4 mast... - 03:57 PM Production Ticket(ST) #11058 (Support In Progress): DATANORYTRIAL- Upload products using SKU Import but price code not appear
- Modify sp_DataLoad_di_product_item_import
Added BEGIN TRANSACTION and COMMIT TRANSACTION
Move product price inse... - 03:56 PM Production Ticket(ST) #11058 (Ticket Resolved): DATANORYTRIAL- Upload products using SKU Import but price code not appear
- 01:29 PM Production Ticket(ST) #11051 (Support In Progress): KARA - Request Trial Environment Setup for Kara Personal Care
- 12:20 PM Production Ticket(ST) #10781 (Ticket Resolved): Suntory - Request to patch some dummy data on credit limit, balance, aging and outstanding for Suntory
- 12:08 PM Production Ticket(ST) #10802 (Ticket Resolved): TSH - SKU import – Hit duplication error when performing the import SKU master list template into the system, system does not override the old SKU master data.
- 12:08 PM Production Ticket(ST) #10784 (Ticket Resolved): TSH - TSH issues
Also available in: Atom