Activity
From 18/02/2024 to 18/03/2024
16/03/2024
- 12:03 PM Datanory - TSH 1.00 hour (Production Ticket(ST) #11224 (Ticket Resolved): @~Michael Ooi- Hi @Rashdan, Mobile App suddenly unable to preview previous date CN. Need your assistance on it.)
- support and stimulation
15/03/2024
- 03:51 PM 1.00 hour (Production Ticket(ST) #11197 (Ticket Resolved): HEEN LOONG - Products Do Not Show In Mobile Apps)
- Loading the products too long.
- 03:46 PM 2.00 hours (Production Ticket(ST) #11132 (Ticket Resolved): Route Plan Import Error)
- Stored procedures issue.
- 09:40 AM 24.00 hours (Production Ticket(ST) #11141 (Ticket Resolved): TSH - there is an error on the total amount of invoices after extracting to PDF)
- Mobile invoice document amount issue.
- 09:39 AM 24.00 hours (Production Ticket(ST) #11017 (Ticket Resolved): TSH - we found that invoice for customer with promotion campaign printed from Website it’s unit price & total price are different from invoice printed by Salesman via mobile apps.)
- Unit price display different value between website and apps invoice.
13/03/2024
- 04:41 PM Datanory - TSH 72.00 hours (Production Ticket(ST) #11148 (Ticket Resolved): TSH - TSH Issues)
- TSH issues
- 04:40 PM Datanory - TSH 72.00 hours (Production Ticket(ST) #11148 (Ticket Resolved): TSH - TSH Issues)
- TSH issues
- 04:38 PM 100.00 hours (Production Ticket(ST) #11141 (Ticket Resolved): TSH - there is an error on the total amount of invoices after extracting to PDF)
- Mobile invoice document amount issue.
- 12:43 PM 1.00 hour (Production Ticket(ST) #11198 (Ticket Resolved): TSH - salesman try to upload his sales to cloud and pop-up this Alert.)
- There is changing in deployment.
- 12:34 PM 100.00 hours (Production Ticket(ST) #11061 (Ticket Resolved): HEEN LOONG - Request Trial environment setup for Heen Loong)
- Setup and implement new customer.
- 09:14 AM 24.00 hours (Production Ticket(ST) #11017 (Ticket Resolved): TSH - we found that invoice for customer with promotion campaign printed from Website it’s unit price & total price are different from invoice printed by Salesman via mobile apps.)
- Unit price display different value between website and apps invoice.
12/03/2024
- 02:57 PM 1.00 hour (Production Ticket(ST) #11197 (Ticket Resolved): HEEN LOONG - Products Do Not Show In Mobile Apps)
- Loading the products too long.
- 02:55 PM 1.00 hour (Production Ticket(ST) #11197 (Ticket Resolved): HEEN LOONG - Products Do Not Show In Mobile Apps)
- Loading the products too long.
- 10:05 AM Datanory - TSH 24.00 hours (Production Ticket(ST) #11148 (Ticket Resolved): TSH - TSH Issues)
- TSH issues
11/03/2024
- 10:38 PM 24.00 hours (Production Ticket(ST) #11132 (Ticket Resolved): Route Plan Import Error)
- Stored procedures issue.
- 10:31 PM 24.00 hours (Production Ticket(ST) #11017 (Ticket Resolved): TSH - we found that invoice for customer with promotion campaign printed from Website it’s unit price & total price are different from invoice printed by Salesman via mobile apps.)
- Unit price display different value between website and apps invoice.
- 11:35 AM 24.00 hours (Production Ticket(ST) #11026 (Ticket Resolved): NIBOU - carton can be scan, unit barcode can’t be scan)
- Currently, datanory apps not support second barcode scan.
- 11:35 AM 24.00 hours (Production Ticket(ST) #11026 (Ticket Resolved): NIBOU - carton can be scan, unit barcode can’t be scan)
- Currently, datanory apps not support second barcode scan.
- 11:33 AM 24.00 hours (Production Ticket(ST) #11026 (Ticket Resolved): NIBOU - carton can be scan, unit barcode can’t be scan)
- Second barcode cannot be scanned.
- 11:32 AM 48.00 hours (Production Ticket(ST) #11051 (Ticket Resolved): KARA - Request Trial Environment Setup for Kara Personal Care)
- Setup new trial client.
06/03/2024
- 06:35 PM 1.00 hour (Production Ticket(ST) #11141 (Ticket Resolved): TSH - there is an error on the total amount of invoices after extracting to PDF)
- Mobile invoice document amount issue.
- 04:47 PM 24.00 hours (Production Ticket(ST) #11014 (Ticket Resolved): Suntory - Back suntory datanory database from test server and restore as new database in trial server)
- Dataset referred to scripting issues. Not due to deployment
- 10:07 AM 1.00 hour (Production Ticket(ST) #11132 (Ticket Resolved): Route Plan Import Error)
- Stored procedures issue.
05/03/2024
- 03:02 PM 1.00 hour (Production Ticket(ST) #11118 (Ticket Resolved): KARA - Kara backend cannot login)
- Kara is not deploy in production.
- 12:11 PM 1.00 hour (Production Ticket(ST) #11118 (Ticket Resolved): KARA - Kara backend cannot login)
- Root cause:
- 12:40 PM 1.00 hour (Production Ticket(ST) #11120 (Ticket Resolved): TSH - My salesman unable to receive the van goods request after download)
- Ensure them to use the latest version of the apps
04/03/2024
- 06:06 PM 72.00 hours (Production Ticket(ST) #11051 (Ticket Resolved): KARA - Request Trial Environment Setup for Kara Personal Care)
- Setup new trial client.
02/03/2024
- 04:27 PM 1.00 hour (Production Ticket(ST) #11025 (Ticket Resolved): NIBOU - photo report cannot be zoom and not clear)
- Compression of the image.
01/03/2024
- 09:10 AM 2.00 hours (Production Ticket(ST) #11026 (Ticket Resolved): NIBOU - carton can be scan, unit barcode can’t be scan)
- Second barcode cannot be scanned.
29/02/2024
- 11:25 AM 24.00 hours (Production Ticket(ST) #11053 (Ticket Resolved): NIBOU - Clean Up Master Data in TRIAL to be migrate to production)
- Clean up the data in Trial environment.
- 11:16 AM 48.00 hours (Production Ticket(ST) #11019 (Ticket Resolved): NIBOU - Request To Maintain Customer Master and Customer To User Relation)
- Client inquiry and clarification. There is issue with client data.
- 09:23 AM 24.00 hours (Production Ticket(ST) #11019 (Ticket Resolved): NIBOU - Request To Maintain Customer Master and Customer To User Relation)
- Client inquiry and clarification. There is issue with client data.
- 09:20 AM 24.00 hours (Production Ticket(ST) #11044 (Ticket Resolved): NIBOU - Request To Check and fix Nibou issues)
- The customers and users are not maintained in the sql accounting.
28/02/2024
- 02:47 PM 2.00 hours (Production Ticket(ST) #11044 (Ticket Resolved): NIBOU - Request To Check and fix Nibou issues)
- The customers and users are not maintained in the sql accounting.
27/02/2024
- 03:57 PM 0.50 hour (Production Ticket(ST) #11058 (Ticket Resolved): DATANORYTRIAL- Upload products using SKU Import but price code not appear)
- Check query logic
26/02/2024
- 06:15 PM 2.00 hours (Production Ticket(ST) #11044 (Ticket Resolved): NIBOU - Request To Check and fix Nibou issues)
- If they set new PIC to the customer, the existing PIC will become expired.
23/02/2024
- 04:03 PM 1.00 hour (Production Ticket(ST) #11019 (Ticket Resolved): NIBOU - Request To Maintain Customer Master and Customer To User Relation)
- Client inquiry and clarification. There is issue with client data.
- 12:26 PM 1.00 hour (Production Ticket(ST) #11036 (Ticket Resolved): NIBOU - transaction photo report does not show out for the user Jowin)
- User Jowin cannot view the latest date transactional photo report.
- 10:17 AM 1.00 hour (Production Ticket(ST) #11025 (Ticket Resolved): NIBOU - photo report cannot be zoom and not clear)
- Compression of the image.
22/02/2024
- 04:23 PM 2.00 hours (Production Ticket(ST) #11017 (Ticket Resolved): TSH - we found that invoice for customer with promotion campaign printed from Website it’s unit price & total price are different from invoice printed by Salesman via mobile apps.)
- Unit price display different value between website and apps invoice.
- 10:52 AM 3.00 hours (Production Ticket(ST) #11014 (Ticket Resolved): Suntory - Back suntory datanory database from test server and restore as new database in trial server)
- Dataset referred to scripting issues. Not due to deployment
21/02/2024
- 09:37 AM 2.00 hours (Production Ticket(ST) #10870 (Ticket Resolved): TSH - Hi @MCC Jann Yap, there was an issue regarding the missing data for invoice no.: INC06000335-240124 & INC06000336-240124 in Datanory.)
- TSH user using multiple devices.
19/02/2024
- 02:40 PM 1.00 hour (Production Ticket(ST) #10987 (Ticket Resolved): NIBOU - last order product and show previous stock count are not showing out even the backend setting has turn on)
- Probably user not use the latest version of datanory mobile apps and not clear data as well.
Also available in: Atom