Activity
From 05/02/2024 to 05/03/2024
05/03/2024
- 03:02 PM 1.00 hour (Production Ticket(ST) #11118 (Ticket Resolved): KARA - Kara backend cannot login)
- Kara is not deploy in production.
- 12:11 PM 1.00 hour (Production Ticket(ST) #11118 (Ticket Resolved): KARA - Kara backend cannot login)
- Root cause:
- 12:40 PM 1.00 hour (Production Ticket(ST) #11120 (Ticket Resolved): TSH - My salesman unable to receive the van goods request after download)
- Ensure them to use the latest version of the apps
04/03/2024
- 06:06 PM 72.00 hours (Production Ticket(ST) #11051 (Ticket Resolved): KARA - Request Trial Environment Setup for Kara Personal Care)
- Setup new trial client.
02/03/2024
- 04:27 PM 1.00 hour (Production Ticket(ST) #11025 (Ticket Resolved): NIBOU - photo report cannot be zoom and not clear)
- Compression of the image.
01/03/2024
- 09:10 AM 2.00 hours (Production Ticket(ST) #11026 (Ticket Resolved): NIBOU - carton can be scan, unit barcode can’t be scan)
- Second barcode cannot be scanned.
29/02/2024
- 11:25 AM 24.00 hours (Production Ticket(ST) #11053 (Ticket Resolved): NIBOU - Clean Up Master Data in TRIAL to be migrate to production)
- Clean up the data in Trial environment.
- 11:16 AM 48.00 hours (Production Ticket(ST) #11019 (Ticket Resolved): NIBOU - Request To Maintain Customer Master and Customer To User Relation)
- Client inquiry and clarification. There is issue with client data.
- 09:23 AM 24.00 hours (Production Ticket(ST) #11019 (Ticket Resolved): NIBOU - Request To Maintain Customer Master and Customer To User Relation)
- Client inquiry and clarification. There is issue with client data.
- 09:20 AM 24.00 hours (Production Ticket(ST) #11044 (Ticket Resolved): NIBOU - Request To Check and fix Nibou issues)
- The customers and users are not maintained in the sql accounting.
28/02/2024
- 02:47 PM 2.00 hours (Production Ticket(ST) #11044 (Ticket Resolved): NIBOU - Request To Check and fix Nibou issues)
- The customers and users are not maintained in the sql accounting.
27/02/2024
- 03:57 PM 0.50 hour (Production Ticket(ST) #11058 (Ticket Resolved): DATANORYTRIAL- Upload products using SKU Import but price code not appear)
- Check query logic
26/02/2024
- 06:15 PM 2.00 hours (Production Ticket(ST) #11044 (Ticket Resolved): NIBOU - Request To Check and fix Nibou issues)
- If they set new PIC to the customer, the existing PIC will become expired.
23/02/2024
- 04:03 PM 1.00 hour (Production Ticket(ST) #11019 (Ticket Resolved): NIBOU - Request To Maintain Customer Master and Customer To User Relation)
- Client inquiry and clarification. There is issue with client data.
- 12:26 PM 1.00 hour (Production Ticket(ST) #11036 (Ticket Resolved): NIBOU - transaction photo report does not show out for the user Jowin)
- User Jowin cannot view the latest date transactional photo report.
- 10:17 AM 1.00 hour (Production Ticket(ST) #11025 (Ticket Resolved): NIBOU - photo report cannot be zoom and not clear)
- Compression of the image.
22/02/2024
- 04:23 PM 2.00 hours (Production Ticket(ST) #11017 (Ticket Resolved): TSH - we found that invoice for customer with promotion campaign printed from Website it’s unit price & total price are different from invoice printed by Salesman via mobile apps.)
- Unit price display different value between website and apps invoice.
- 10:52 AM 3.00 hours (Production Ticket(ST) #11014 (Ticket Resolved): Suntory - Back suntory datanory database from test server and restore as new database in trial server)
- Dataset referred to scripting issues. Not due to deployment
21/02/2024
- 09:37 AM 2.00 hours (Production Ticket(ST) #10870 (Ticket Resolved): TSH - Hi @MCC Jann Yap, there was an issue regarding the missing data for invoice no.: INC06000335-240124 & INC06000336-240124 in Datanory.)
- TSH user using multiple devices.
19/02/2024
- 02:40 PM 1.00 hour (Production Ticket(ST) #10987 (Ticket Resolved): NIBOU - last order product and show previous stock count are not showing out even the backend setting has turn on)
- Probably user not use the latest version of datanory mobile apps and not clear data as well.
07/02/2024
- 03:16 PM 24.00 hours (Production Ticket(ST) #10881 (Ticket Resolved): Nibou - update the data for the new users)
- Client request to update the data for the new users
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