Activity
From 05/02/2024 to 05/03/2024
05/03/2024
- 03:02 PM Production Ticket(ST) #11118 (Ticket Resolved): KARA - Kara backend cannot login
- 12:11 PM Production Ticket(ST) #11118 (Pending Client Verification): KARA - Kara backend cannot login
- 11:39 AM Production Ticket(ST) #11118 (Support In Progress): KARA - Kara backend cannot login
- 11:24 AM Production Ticket(ST) #11118 (Ticket Resolved): KARA - Kara backend cannot login
- All web user cannot login.
!d11248e7-f864-4b10-b049-4aa28c003f54.jpg!
- 12:41 PM Production Ticket(ST) #11120 (Ticket Resolved): TSH - My salesman unable to receive the van goods request after download
- 12:32 PM Production Ticket(ST) #11120 (Support In Progress): TSH - My salesman unable to receive the van goods request after download
- 12:30 PM Production Ticket(ST) #11120 (Ticket Resolved): TSH - My salesman unable to receive the van goods request after download
- - Morning @Louise MCC, need your assistance urgently about this issue.
My salesman unable to receive the van goods r...
04/03/2024
02/03/2024
- 04:27 PM Production Ticket(ST) #11025 (Ticket Resolved): NIBOU - photo report cannot be zoom and not clear
01/03/2024
29/02/2024
- 11:25 AM Production Ticket(ST) #11053 (Ticket Resolved): NIBOU - Clean Up Master Data in TRIAL to be migrate to production
- --customer tables
select 'customer' as Data,count(1) as count from customer where org_id ='nibou'
union select 'c... - 11:18 AM Production Ticket(ST) #11053 (Support In Progress): NIBOU - Clean Up Master Data in TRIAL to be migrate to production
- 11:16 AM Production Ticket(ST) #11019 (Ticket Resolved): NIBOU - Request To Maintain Customer Master and Customer To User Relation
- 09:23 AM Production Ticket(ST) #11019 (Pending Client Verification): NIBOU - Request To Maintain Customer Master and Customer To User Relation
- 09:20 AM Production Ticket(ST) #11044 (Ticket Resolved): NIBOU - Request To Check and fix Nibou issues
- select *
from member
where org_id ='NIBOU'
select *
from member
where org_id ='NIBOU' and member_cd ='JUST...
28/02/2024
- 02:47 PM Production Ticket(ST) #11044 (Pending Client Verification): NIBOU - Request To Check and fix Nibou issues
- !3c18cbf9-412b-4967-b9ab-5c633cd75169.jpg!
!8dfd8a81-2709-4048-850d-93f0860a39b2.jpg!
!f7a38d86-f920-4540-9a93-932b...
27/02/2024
- 04:21 PM Production Ticket(ST) #11061 (Ticket Resolved): HEEN LOONG - Request Trial environment setup for Heen Loong
- Dear Afiq,
Kindly assist to setup a trial environment for Heen Loong. I have also massaged all the provided 4 mast... - 03:57 PM Production Ticket(ST) #11058 (Support In Progress): DATANORYTRIAL- Upload products using SKU Import but price code not appear
- Modify sp_DataLoad_di_product_item_import
Added BEGIN TRANSACTION and COMMIT TRANSACTION
Move product price inse... - 03:56 PM Production Ticket(ST) #11058 (Ticket Resolved): DATANORYTRIAL- Upload products using SKU Import but price code not appear
- 01:29 PM Production Ticket(ST) #11051 (Support In Progress): KARA - Request Trial Environment Setup for Kara Personal Care
- 12:20 PM Production Ticket(ST) #10781 (Ticket Resolved): Suntory - Request to patch some dummy data on credit limit, balance, aging and outstanding for Suntory
- 12:08 PM Production Ticket(ST) #10802 (Ticket Resolved): TSH - SKU import – Hit duplication error when performing the import SKU master list template into the system, system does not override the old SKU master data.
- 12:08 PM Production Ticket(ST) #10784 (Ticket Resolved): TSH - TSH issues
26/02/2024
- 06:59 PM Production Ticket(ST) #11053 (Ticket Resolved): NIBOU - Clean Up Master Data in TRIAL to be migrate to production
- - @Assyafiq MCC for Nibou live run, plz assist to setup the price code using this list
- And this is the customer pr... - 06:53 PM Production Ticket(ST) #11051 (Ticket Resolved): KARA - Request Trial Environment Setup for Kara Personal Care
- Dear Afiq and team,
Kindly assist to setup the trial environment for Kara. I have also massaged all the master dat... - 06:44 PM Production Ticket(ST) #11026 (Pending Client Feedback): NIBOU - carton can be scan, unit barcode can’t be scan
- - 9555417700308. This is the barcode that they try to scan and resulted product not found.
- I didnt find this barco... - 06:15 PM Production Ticket(ST) #11044 (Pending Client Feedback): NIBOU - Request To Check and fix Nibou issues
- If they set new PIC to the customer, the existing PIC will become expired.
- 10:37 AM Production Ticket(ST) #11044 (Support In Progress): NIBOU - Request To Check and fix Nibou issues
- 10:36 AM Production Ticket(ST) #11044 (Ticket Resolved): NIBOU - Request To Check and fix Nibou issues
- Dear Rashdan,
Based on our conversation moments ago, kindly assist to look into this issue for Nibou:
Unplanned...
23/02/2024
- 04:03 PM Production Ticket(ST) #11019 (Escalated to Level 3): NIBOU - Request To Maintain Customer Master and Customer To User Relation
- @Assyafiq MCC @Louise MCC who help to setup the customer for Nibou? can help check why this account GD/SEGI not setup...
- 03:43 PM Production Ticket(ST) #11019 (Support In Progress): NIBOU - Request To Maintain Customer Master and Customer To User Relation
- 12:26 PM Production Ticket(ST) #11036 (Ticket Resolved): NIBOU - transaction photo report does not show out for the user Jowin
- !Screenshot%202024-02-23%20122722.png!
- 12:14 PM Production Ticket(ST) #11036 (Support In Progress): NIBOU - transaction photo report does not show out for the user Jowin
- 11:37 AM Production Ticket(ST) #11036 (Ticket Resolved): NIBOU - transaction photo report does not show out for the user Jowin
- - Hi Rashdan for NIbou, transaction photo report does not show out for the user Jowin, I test my side also the same
... - 11:26 AM Production Ticket(ST) #11026 (Support In Progress): NIBOU - carton can be scan, unit barcode can’t be scan
- 10:17 AM Production Ticket(ST) #11025 (Pending Client Verification): NIBOU - photo report cannot be zoom and not clear
- We compress the size and quality of the images to enhance overall performance, especially during processes such as up...
- 10:08 AM Production Ticket(ST) #11025 (Support In Progress): NIBOU - photo report cannot be zoom and not clear
22/02/2024
- 04:23 PM Production Ticket(ST) #11017 (Escalated to Level 3): TSH - we found that invoice for customer with promotion campaign printed from Website it’s unit price & total price are different from invoice printed by Salesman via mobile apps.
- 11:38 AM Production Ticket(ST) #11017 (Support In Progress): TSH - we found that invoice for customer with promotion campaign printed from Website it’s unit price & total price are different from invoice printed by Salesman via mobile apps.
- 10:52 AM Production Ticket(ST) #11014 (Escalated to Level 3): Suntory - Back suntory datanory database from test server and restore as new database in trial server
- !613a16ff-2036-4cf8-bd89-5348c3b6c348.jpg!
!1413489a-01e0-4d8f-b51e-22f87fbe52af.jpg!
!64958e49-03c3-4405-89a1-de9f... - 10:41 AM Production Ticket(ST) #11014 (Support In Progress): Suntory - Back suntory datanory database from test server and restore as new database in trial server
- 10:37 AM Production Ticket(ST) #11026 (Ticket Resolved): NIBOU - carton can be scan, unit barcode can’t be scan
- - Hi @Louise MCC we found out that carton can be scan, unit barcode can’t be scan can assist to check on this TQ
- R... - 10:32 AM Production Ticket(ST) #11025 (Ticket Resolved): NIBOU - photo report cannot be zoom and not clear
- Hi Rashdan, want to ask for Nibou, the admin complain the photo report cannot be zoom and not clear, this one is reso...
21/02/2024
- 05:32 PM Production Ticket(ST) #11019 (Ticket Resolved): NIBOU - Request To Maintain Customer Master and Customer To User Relation
- Dear Rashdan,
Kindly assists to patch the new customer master data from NO 342 – 432 (Segi, total 91 outlet) provi... - 04:47 PM Production Ticket(ST) #11017 (Ticket Resolved): TSH - we found that invoice for customer with promotion campaign printed from Website it’s unit price & total price are different from invoice printed by Salesman via mobile apps.
- Hi @Louise MCC, we found that invoice for customer with promotion campaign printed from Website it’s unit price & tot...
- 02:38 PM Production Ticket(ST) #11014 (Ticket Resolved): Suntory - Back suntory datanory database from test server and restore as new database in trial server
- 09:37 AM Production Ticket(ST) #10870 (Ticket Resolved): TSH - Hi @MCC Jann Yap, there was an issue regarding the missing data for invoice no.: INC06000335-240124 & INC06000336-240124 in Datanory.
19/02/2024
- 02:40 PM Production Ticket(ST) #10987 (Ticket Resolved): NIBOU - last order product and show previous stock count are not showing out even the backend setting has turn on
- 11:20 AM Production Ticket(ST) #10987 (Support In Progress): NIBOU - last order product and show previous stock count are not showing out even the backend setting has turn on
- 11:18 AM Production Ticket(ST) #10987 (Ticket Resolved): NIBOU - last order product and show previous stock count are not showing out even the backend setting has turn on
- Morning Jann, for Nibou sales order taking and stock count module at Mobile, last order product and show previous sto...
07/02/2024
Also available in: Atom