Activity
From 24/01/2024 to 22/02/2024
22/02/2024
- 04:23 PM Production Ticket(ST) #11017 (Escalated to Level 3): TSH - we found that invoice for customer with promotion campaign printed from Website it’s unit price & total price are different from invoice printed by Salesman via mobile apps.
- 11:38 AM Production Ticket(ST) #11017 (Support In Progress): TSH - we found that invoice for customer with promotion campaign printed from Website it’s unit price & total price are different from invoice printed by Salesman via mobile apps.
- 10:52 AM Production Ticket(ST) #11014 (Escalated to Level 3): Suntory - Back suntory datanory database from test server and restore as new database in trial server
- !613a16ff-2036-4cf8-bd89-5348c3b6c348.jpg!
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!64958e49-03c3-4405-89a1-de9f... - 10:41 AM Production Ticket(ST) #11014 (Support In Progress): Suntory - Back suntory datanory database from test server and restore as new database in trial server
- 10:37 AM Production Ticket(ST) #11026 (Ticket Resolved): NIBOU - carton can be scan, unit barcode can’t be scan
- - Hi @Louise MCC we found out that carton can be scan, unit barcode can’t be scan can assist to check on this TQ
- R... - 10:32 AM Production Ticket(ST) #11025 (Ticket Resolved): NIBOU - photo report cannot be zoom and not clear
- Hi Rashdan, want to ask for Nibou, the admin complain the photo report cannot be zoom and not clear, this one is reso...
21/02/2024
- 05:32 PM Production Ticket(ST) #11019 (Ticket Resolved): NIBOU - Request To Maintain Customer Master and Customer To User Relation
- Dear Rashdan,
Kindly assists to patch the new customer master data from NO 342 – 432 (Segi, total 91 outlet) provi... - 04:47 PM Production Ticket(ST) #11017 (Ticket Resolved): TSH - we found that invoice for customer with promotion campaign printed from Website it’s unit price & total price are different from invoice printed by Salesman via mobile apps.
- Hi @Louise MCC, we found that invoice for customer with promotion campaign printed from Website it’s unit price & tot...
- 02:38 PM Production Ticket(ST) #11014 (Ticket Resolved): Suntory - Back suntory datanory database from test server and restore as new database in trial server
- 09:37 AM Production Ticket(ST) #10870 (Ticket Resolved): TSH - Hi @MCC Jann Yap, there was an issue regarding the missing data for invoice no.: INC06000335-240124 & INC06000336-240124 in Datanory.
19/02/2024
- 02:40 PM Production Ticket(ST) #10987 (Ticket Resolved): NIBOU - last order product and show previous stock count are not showing out even the backend setting has turn on
- 11:20 AM Production Ticket(ST) #10987 (Support In Progress): NIBOU - last order product and show previous stock count are not showing out even the backend setting has turn on
- 11:18 AM Production Ticket(ST) #10987 (Ticket Resolved): NIBOU - last order product and show previous stock count are not showing out even the backend setting has turn on
- Morning Jann, for Nibou sales order taking and stock count module at Mobile, last order product and show previous sto...
07/02/2024
31/01/2024
- 04:18 PM Production Ticket(ST) #10881 (Pending Client Verification): Nibou - update the data for the new users
- select * from customer_to_user_relation where user_id ='518d3ace-b940-4079-b981-ea72bdb383dd'
select * into #temp_... - 04:09 PM Production Ticket(ST) #10881 (Support In Progress): Nibou - update the data for the new users
- 03:19 PM Production Ticket(ST) #10881 (Ticket Resolved): Nibou - update the data for the new users
- Dear Afiq,
Based on our conversation moments ago, kindly assists to update the data for the new users under t...
30/01/2024
- 09:59 AM Production Ticket(ST) #10870 (Pending Client Verification): TSH - Hi @MCC Jann Yap, there was an issue regarding the missing data for invoice no.: INC06000335-240124 & INC06000336-240124 in Datanory.
- Script from Jann:
select * from txn_invoice_history_header where invoice_no = 'INC06000335-240124'
select * fro... - 09:36 AM Production Ticket(ST) #10870 (Support In Progress): TSH - Hi @MCC Jann Yap, there was an issue regarding the missing data for invoice no.: INC06000335-240124 & INC06000336-240124 in Datanory.
- 09:32 AM Production Ticket(ST) #10870 (Ticket Resolved): TSH - Hi @MCC Jann Yap, there was an issue regarding the missing data for invoice no.: INC06000335-240124 & INC06000336-240124 in Datanory.
- Hi @MCC Jann Yap, there was an issue regarding the missing data for invoice no.: INC06000335-240124 & INC06000336-2...
24/01/2024
- 04:37 PM Production Ticket(ST) #10784 (Pending Client Verification): TSH - TSH issues
- 12:04 PM Production Ticket(ST) #10784 (Support In Progress): TSH - TSH issues
- 11:54 AM Production Ticket(ST) #10802 (Pending Client Verification): TSH - SKU import – Hit duplication error when performing the import SKU master list template into the system, system does not override the old SKU master data.
- Hi Louise,
We find out the import got error due to duplication as below :
In the imported file contain dup... - 11:54 AM Production Ticket(ST) #10802 (Support In Progress): TSH - SKU import – Hit duplication error when performing the import SKU master list template into the system, system does not override the old SKU master data.
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